Page 393 of 508
5
When trouble arises
393
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The hybrid system is operating, but the vehicle will not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehic le's rear wheels and axles must be
in good condition. (P. 394)
If they are damaged, use a towing dolly or flat bed truck.
Page 394 of 508
394 5-1. Essential information
Towing with a sling-type truck
Towing with a wheel-lift type truck from the frontRelease the parking brake.
NOTICE
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
NOTICE
■To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 395 of 508
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When trouble arises
395
5-1. Essential information
Towing with a wheel-lift type truck from the rear
Use a towing dolly under the
front wheels.
Using a flat bed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent causing serious da mage to the transmission
Never tow this vehicle from the rear with the front wheels on the ground.
Page 445 of 508
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When trouble arises
445
5-2. Steps to take in an emergency
NOTICE
■
To avoid damaging the transmission and other components
●Avoid spinning the wheels.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Page 499 of 508

499
Alphabetical index
Daytime running light
system ................................... 156
Defogger Rear window......................... 191
Side mirror ............................ 191
Dimension ................................ 450
Dinghy towing ......................... 178
Display Trip information .................... 151
Warning message ................ 408
Do-it-yourself maintenance .... 335
Door courtesy light
Door courtesy light ............... 291
Wattage ................................ 458
Doors Door glasses .......................... 77
Door lock .................... 37, 48, 51
Side mirrors ............................ 75
Driver's seat belt reminder light ........................................ 402
Driving Break-in tips ......................... 125
Correct posture....................... 90
Procedures ........................... 124
Winter driving tips ................. 173 “ECO HEAT/COOL” switch .....182
Electronic key
If your electronic key battery is discharged...........433
Electric power steering ...........165
Emergency flashers
Switch....................................392
Emergency, in case of
If a warning light turns on ......399
If a warning message is displayed.............................408
If the electronic key does not operate properly............ 433
If the hybrid system
will not start .........................429
If the shift lever cannot be shifted from P......................431
If the vehicle has discharged 12-volt battery .....................436
If the warning buzzer
sounds ................................399
If you have a flat tire .............419
If you lose your keys .............432
If you think something is wrong ..................................396
If your vehicle becomes
stuck ...................................444
If your vehicle has to be stopped in an emergency ...446
If your vehicle needs to be towed ..................................393
If your vehicle overheats .......440DE
Page 504 of 508

504 Alphabetical index
Tail lightsSwitch.................................... 154
Theft deterrent system Immobilizer system .................88
Tire inflation pressure ............. 363
Tire information
Glossary ................................ 468
Size ....................................... 465
Tire identification number ...... 464
Uniform tire quality grading ................................ 466
Tires Chains ................................... 173
Checking ............................... 354
If you have a flat tire .............. 419
Inflation pressure................... 363
Inflation pressure sensor ....... 355
Replacing .............................. 419
Rotating tires ......................... 354
Size ....................................... 457
Snow tires ............................. 173
Spare tire............................... 419 Tools ......................................... 419
Total load capacity .................. 172
Towing
Dinghy towing ....................... 178
Trailer towing ........................ 177
TRAC ......................................... 165
Traction control ....................... 165
Transmission If the shift lever cannot be shifted from P ..................... 431
Transmission......................... 139
Trip information ....................... 150
Trip meter ................................. 144
Trunk Opener .................................... 55
Trunk light Trunk light ............................... 56
Wattage................................. 458
Turn signal lights Replacing light bulbs ............. 385
Switch ................................... 141
Wattage................................. 458T