Page 424 of 524
424 5-1. Essential information
UK_AURIS_HV_EE
Emergency towing
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet(s). This should only be attempted on hard, surfaced
roads for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets
If emergency towing cannot be performed
The vehicle cannot be towed by another vehicle in the following situa-
tions because the front wheels may be locked by the parking lock.
Transport the vehicle with both front wheels or all 4 wheels lifted
using a flatbed or wheel-lift type truck.
• There is a malfunction in the smart entry & start system
• There is a malfunction in the push button start
• The P position control system is malfunctioning. (P. 437)
• The 12-volt battery is discharged.
Page 426 of 524
426 5-1. Essential information
UK_AURIS_HV_EE
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Towing with a wheel lift-type truck
From the front
Release the parking brake.
From the rear
Use a towing dolly under the
front wheels.
Page 427 of 524
5
427 5-1. Essential information
When trouble arises
UK_AURIS_HV_EE
Using a flat bed truck
When using a chain or strap to
tie down the rear of the vehicle,
secure it at a 45 angle as shown
in the illustration.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Emergency towing procedure
Turn the “POWER” switch to ON mode.
Do not turn the “POWER” switch to ACCESSORY mode.
Release the parking brake.
Change the shift position to N.
When the “POWER” switch is in ACCESSORY mode, the shift posi-
tion cannot be changed to N.
Location of the emergency towing eyelet
P. 447, 457
STEP1
STEP2
STEP3
Page 428 of 524

428 5-1. Essential information
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CAUTION
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
Do not turn the “POWER” switch off.
This may lead to accidents as the parking lock will be engaged.
If the hybrid system is not operating, the power assist for the brakes and
steering will not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause death or serious injury.
NOTICE
To prevent causing serious damage to the transmission
Never tow the vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
To prevent damaging the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
To prevent body damage when towing using a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
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430
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5-2. Steps to take in an emergency
If a war ning light tur ns on or a warning buzzer sounds...
Stop the vehicle immediately. Continuing to drive the vehicle
may be dangerous.
The following warning indicates a possible problem in the brake sys-
tem. Immediately stop the vehicle in a safe place and contact any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
*: Brake system warning buzzer:
When there is a possible problem that could affect braking performance, the
warning light will come on and a warning buzzer will sound.
Parking brake engaged warning buzzer:
The buzzer sounds to indicate that the parking brake is still engaged (with
the vehicle having reached a speed of 5 km/h [3 mph]).
Warning lightWarning light/Details
Brake system warning light and warning buzzer* (red
indicator)
• Low brake fluid
• Malfunction in the brake system
This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Calmly perform the following actions if any of the warning lights turn
on or flash. If a light turns on or flashes, but then turns off, this does
not necessarily indicate a malfunction in the system.
Page 437 of 524
5
437 5-2. Steps to take in an emergency
When trouble arises
UK_AURIS_HV_EE
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warning may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, immedi-
ately.
Warning messageDetails
Indicates a malfunction in the P position con-
trol system.
A buzzer also sounds.
In this situation, there is a possibility that the park-
ing lock mechanism will not work.
When parking, park the vehicle on a flat surface
and apply the parking brake securely. Also, it may
not be possible to turn the “POWER” switch off. If
this happens, applying the parking brake will
enable the switch to be turned off.
Page 447 of 524
5
447
5-2. Steps to take in an emergency
When trouble arises
UK_AURIS_HV_EE
If you have a flat tire (vehicles with a spare tire)
Remove the flat tire and replace it with the spare provided.
Before jacking up the vehicle
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Push the P position switch.
Stop the hybrid system.
Turn on the emergency flashers.
Location of the spare tire, jack and tools
Ty p e A
Tool bag
Jack
Spare tireJack spacer
Wrench
Page 457 of 524
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457
5-2. Steps to take in an emergency
When trouble arises
UK_AURIS_HV_EE
If you have a flat tire (vehicles with an emergency tire puncture repair kit)
A puncture caused by a nail or screw passing through the tire tread
can be repaired temporarily with the emergency tire puncture repair
kit.
Before repairing the vehicle
Stop the vehicle in a safe place on a hard, flat surface.
Set the parking brake.
Push the P position switch.
Stop the hybrid system.
Turn on the emergency flashers.
Location of the emergency tire puncture repair kit, jack and
tools
Ty p e A
*: Use of the jack (P. 449)
Tool bag
(if equipped) Jack*
(if equipped)Wrench
Emergency tire
puncture repair kit
Towing eyelet