Page 357 of 524

357 4-1. Maintenance and care
4
Maintenance and care
UK_AURIS_HV_EE
Aluminum wheels
Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners.
Use the same mild detergent and wax as used on the paint.
Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
Wash detergent from the wheels immediately after use.
Bumpers
Do not scrub with abrasive cleaners.
CAUTION
When cleaning the windshield (vehicles with rain-sensing windshield
wiper)
Make sure to turn off the wiper switch.
If the switch is left in the “AUTO” position, the windshield wiper may operate
unexpectedly in the following situations. Failure to turn off the wiper switch
may possibly result in hands being caught or other serious injuries and
cause damage to the windshield wiper.
When the upper part of the windshield where the raindrop sensor is
located is touched by hand
When a wet rag or similar is held close to the raindrop sensor
If something bumps against the windshield
If you directly touch the sensor body or if something bumps into the sensor
Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.
Page 364 of 524

364 4-2. Maintenance
UK_AURIS_HV_EE
Where to go for service?
In order to maintain your vehicle in the highest possible condition, Toyota
recommends that all repairs and service operations be carried out by autho-
rized Toyota dealers or repairers or other duly qualified and equipped profes-
sionals. For repairs and services covered by your warranty, please visit an
authorized Toyota dealer or repairer, who will use genuine Toyota parts in
repairing any difficulties you may encounter. There can also be advantages
in utilizing authorized Toyota dealers or repairers for non-warranty repairs
and services, as members of the Toyota network will be able to expertly
assist you with any difficulties you may encounter.
Your Toyota dealer or repairer, or another duly qualified and equipped
professional service department will perform all of the scheduled
maintenance on your vehicle-reliably and economically due to their
experience with Toyota vehicles.
Does your vehicle need repair?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (However, water dripping from the air condi-
tioning after use is normal.)
Change in exhaust sound (This may indicate a dangerous carbon mon-
oxide leak. Drive with the windows open and have the exhaust system
checked immediately.)
Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
Vehicle pulls to one side when driving straight on a level road
Strange noises related to suspension movement
Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, as
soon as possible. Your vehicle may need adjustment or repair.
Page 367 of 524

367 4-3. Do-it-yourself maintenance
4
Maintenance and care
UK_AURIS_HV_EE
CAUTION
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury observe the following precautions:
When working on the engine compartment
Keep hands, clothing, and tools away from the moving fan.
Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
Do not leave anything that may burn easily, such as paper or rags, in the
engine compartment.
Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
Take care because brake fluid can harm your hands or eyes and damage
painted surfaces.
If fluid gets on your hands or in your eyes, flush the affected area with
clean water immediately.
If you still experience discomfort, see a doctor.
When working near the electric cooling fan or radiator grille
Be sure the “POWER” switch is off.
With the “POWER” switch in ON mode, the electric cooling fans may auto-
matically start to run if the air conditioning is on and/or the coolant tempera-
ture is high. (P. 379)
Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc. from
getting in the eyes.
Page 429 of 524

5
429
5-1. Essential information
When trouble arises
UK_AURIS_HV_EE
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, as
soon as possible.
Visible symptoms
Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge continually indicates that
the temperature is higher than normal
Audible symptoms
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the hybrid system
Operational symptoms
Engine missing, stumbling or running rough
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
Page 496 of 524
496 6-1. Specifications
UK_AURIS_HV_EE
Cooling system
Ignition system
Capacity (reference)
Gasoline engine
With an exhaust heat
recovery system
Without an exhaust heat
recovery system
Power control unit7.2 L (7.6 qt., 6.3 Imp. qt.)
6.5 L (6.9 qt., 5.7 Imp. qt.)
2.1 L (2.2 qt., 1.8 Imp. qt.)
Coolant typeUse either of the following.
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid
organic acid technology
Do not use plain water alone.
Spark plug
Make
GapDENSO SC20HR11
1.1 mm (0.043 in.)
NOTICE
Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust spark plug gap.