
174Driving and the environment
Ball coupling of towing bracket*
The ball coupling is provided with instructions on fitting and removing the
ball coupling of the towing bracket.
WARNING
The towing bracket ball coupling must be stored securely in the luggage
compartment to prevent them being flung through the vehicle and caus-
ing injury.
Note
● By law, the ball coupling must be removed if a trailer is not being towed
and it obscures the number plate.
Driving tips
Driving with a trailer always requires extra care. Weight distribution
The weight distribution of a loaded trailer with an unladen vehicle is very
unfavourable. However, if this cannot be avoided, drive extra slowly to allow
for the unbalanced weight distribution.
Speed
The stability of the vehicle and trailer is reduced with increasing speed. For
this reason, it is advisable not to drive at the maximum permissible speed
in an unfavourable road, weather or wind conditions. This applies especially
when driving downhill.
You should always reduce speed immediately if the trailer shows the slight-
est sign of snaking. Never try to stop the “snaking” by increasing speed. Always brake in due course. If the trailer has an
overrun brake, apply the
brakes gently at first and then, firmly. This will prevent the jerking that can
be caused by the trailer wheels locking. Select a low gear in due course be-
fore going down a steep downhill. This enables you to use the engine brak-
ing to slow down the vehicle.
Reheating
At very high temperatures and during prolonged slopes, driving in a low
gear and high engine speed, always monitor the coolant temperature gauge
⇒ page 51.
Electronic Stability Programme*
The ESP* system helps to stabilise the trailer in case of skidding or rocking.

186Accessories, replacement of parts and modifications
Note
Please observe the operating instructions of your mobile telephone/two-
way radio.
Fitting a towing bracket*
It is possible to fit a towing bracket to the rear of the vehicle.
Fig. 118 Attachment points for towing bracket If a towing bracket is to be fitted after the vehicle is purchased, this must be
completed according to the instructions of the towing bracket manufacturer.
The attachment points for the towing bracket A
are on the lower part of the
vehicle. The distance between the centre of the ball coupling and the ground should
never be lower than the indicated value, even with a fully loaded vehicle
and including the maximum drawbar load.
Elevation values for securing the towing bracket:
65 mm (minimum)
from 350 mm to 420 mm (fully loaded vehicle)
959 mm
438 mm
209 mm
Fitting a towing bracket
● Driving with a trailer involves an extra effort for the vehicle. Therefore,
before fitting a towing bracket, please contact an Authorised Service Centre
to check whether your cooling system needs modification.
● The legal requirements in your country must be observed (e.g. the fitting
of a separate warning lamp).
● Certain vehicle components, e.g. the rear bumper, must be removed and
reinstalled. The towing bracket securing bolts must be tightened using a
torque wrench, and a power socket must be connected to the vehicle's elec-
trical system. This requires specialised knowledge and tools.
● Figures in the illustration show the elevation value and the attachment
points which must be considered if you are retrofitting a towing bracket.
WARNING
The towing brackets should be fitted at a specialised workshop.
● If the towing bracket is incorrectly installed, there is a serious danger
of accident.
● For your own safety, please observe the instructions provided by the
manufacturer of the towing bracket.
BCDEF

188Checking and refilling levels
Checking and refilling levels
Refuelling
The tank flap is released manually. The tank holds approxi-
mately 45 litres.
Fig. 119 Tank flap open
Unscrewing the tank cap
– Lift the lid.
– Hold the cap firmly with one hand, then insert the key into the
lock and rotate 180° to the left.
– Unscrew the cap, turning it anti-clockwise.
Closing the tank cap
– Screw the tank cap to the right, until the point of feeling a
“click”. –
Turn the key in the lock, without releasing the cap, clockwise
through 180°.
– Remove the key and close the flap until it clicks into place. The
tank cap is secured with an anti-loss attachment
The tank flap is at the rear of the vehicle on the right.
If the automatic filler nozzle is operated correctly, it will switch itself off as
soon as the tank is “full”. Never attempt to fill beyond this point, as this will
fill the expansion chamber. Fuel may leak out if ambient conditions are
warm.
The correct fuel grade for your vehicle is given on a sticker on the inside of
the fuel tank flap.

195
Checking and refilling levels
WARNING
All work on the engine or in the engine compartment, e.g. checking and
refilling fluids, involves the danger of injury and scalding as well as the
risk of accident or fire.
● Never open the bonnet if you see steam, smoke or coolant escaping
from the engine compartment. Otherwise, there is a risk of sustaining
burns. Wait until no more steam or coolant is emitted, then allow the en-
gine to cool before carefully opening the bonnet.
● Switch off the engine and remove the key from the ignition.
● Apply the handbrake and move the gear lever to neutral or selector
lever to position P.
● Keep children away from the vehicle.
● Never touch hot engine parts. There is a risk of burns.
● Never spill liquids on a hot engine or on a hot exhaust gas system.
This is a fire hazard.
● Avoid causing short-circuits in the electrical system, particularly at
the points where the jump leads are attached ⇒ page 240. The battery
could explode.
● Never touch the radiator fan. It is temperature controlled and could
start automatically, even when the engine has been switched off and the
key removed from the ignition!
● Do not unscrew the cap on the expansion tank when the engine is
hot. If the coolant is hot, the cooling system will be pressurised!
● Protect face, hands and arms by covering the cap with a large, thick
cloth to protect against escaping coolant and steam.
● Always make sure you have not left any objects, such as cleaning
cloths and tools, in the engine compartment.
● If you have to work underneath the vehicle, you must use suitable
stands additionally to support the vehicle, there is a risk of accident!. A
hydraulic jack is insufficient for securing the vehicle and there is a risk of
injury.WARNING (Continued)
● If any work has to be performed when the engine is started or with
the engine running, there is an additional, potentially fatal, safety risk
from the rotating parts, such as the drive belts, alternator, radiator fan,
etc., and from the high-voltage ignition system. You should also observe
the following points:
–Never touch the electrical wiring of the ignition system.
– Ensure that jewellery, loose clothing and long hair do not get trap-
ped in rotating engine parts. Danger of death. Before starting any
work remove jewellery, tie back and cover hair, and wear tight-fitting
clothes.
– Never accelerate with a gear engaged without taking the necessary
precautions. The vehicle could move, even if the handbrake is ap-
plied. Danger of death.
● If work has to be carried out on the fuel system or on electrical com-
ponents, you must observe the following safety notes in addition to the
above warnings:
–Always disconnect the battery. The vehicle must be unlocked when
this is done, otherwise the alarm will be triggered.
– Do not smoke.
– Never work near naked flames.
– Always have a fire extinguisher on hand.
CAUTION
When topping up service fluids, make sure not to mistake them. Using the
wrong fluids could cause serious malfunctions and engine damage!
For the sake of the environment
Service fluids leaks are harmful to the environment. For this reason you
should make regular checks on the ground underneath your vehicle. If you
find spots of oil or other fluids, have your vehicle inspected in a specialised
workshop.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications

196Checking and refilling levels
Opening the bonnet
The bonnet is released from inside the vehicle.
Fig. 123 Bonnet opening
lever
Fig. 124 Bonnet support
rod
Before opening the bonnet ensure that the windscreen wipers are
in rest position. –
To release the bonnet, pull the lever under the dash panel
⇒ fig. 123 in the direction indicated (arrow). The bonnet will be
released by a spring action ⇒
.
– Lift the bonnet using the release lever (arrow) and open the
bonnet.
– Release the bonnet stay and secure it in fixture designed for
this in the bonnet.
WARNING
Hot coolant can scald!
● Never open the bonnet if you see steam, smoke or coolant escaping
from the engine compartment.
● Wait until no more steam, smoke or coolant is emitted from the bon-
net, then carefully open the bonnet.
● When working in the engine compartment, always observe the safety
warnings ⇒ page 194.
Closing the bonnet
– Slightly raise the bonnet
– Release the bonnet stay and replace it in its support.
– At a height of about 30 cm let it fall so it is locked.
If the bonnet does not close, do not press downwards. Open it once more
and let it fall as before.

197
Checking and refilling levels
WARNING
If the bonnet is not closed properly, it could open while you are driving
and completely obscure your view of the road. Risk of accident.
● After closing the bonnet, always check that it is properly secured. The
bonnet must be flush with the surrounding body panels.
● If you notice that the bonnet latch is not secured when the vehicle is
moving, stop the vehicle immediately and close the bonnet properly.
Risk of accident.
Engine oil General notes
The engine comes with a special, high quality, multi grade oil that can be
used in all seasons of the year except for those regions affected by extreme
cold.
As the use of good quality oil is necessary for the correct operation and long
service life of the engine, when it becomes necessary to replenish or
change the oil, always use an oil that complies to the VW standards.
The specifications (VW standards) set out in the following page should ap-
pear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
We recommend that the oil change, indicated in the Maintenance Pro-
gramme, be performed by an Authorised Service Centre or a specialised
workshop.
The correct oil specifications for your engine are listed in ⇒ page 198, Oil
properties. Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service pro-
grammed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil
change service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it
must only
be used observing the following indications:
● Avoid mixing it with oil for fixed service intervals.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 198 and LongLife oil is not available, it is permitted to top up
(once) with oil for fixed service intervals ⇒ page 198 (up to a maximum of
0.5 litres).
Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for fixed service intervals, which al-
so appear in ⇒ page 198, Oil properties. In this case, your vehicle must be
serviced after a fixed interval of 1 year / 15 000 km (whatever comes first)
⇒ Booklet Maintenance Programme.
● In exceptional circumstances, if the engine oil level is too low
⇒ page 198 and you cannot obtain the oil specified for your vehicle, you
can put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to 0.5
l).
Safety FirstOperating InstructionsPractical TipsTechnical Specifications

204Checking and refilling levels
Changing windscreen wiper blades
If the windscreen wiper blades are in perfect condition, you
will benefit from an improved visibility. Damaged wiper
blades should be replaced immediately.
Fig. 129 Windscreen
wipers in service position
Fig. 130 Change wind-
screen wiper blade To change the blades it is necessary to change the rest position of
the wipers to the service position.
Do not change the windscreen wipers when out of the service posi-
tion, as it could cause paint to flake off the bonnet due to friction
with the windscreen wiper arm.
Service position (For changing wiper blades)
–
Ensure that the wiper blades are not frozen.
– Turn ignition on and off and then (before approx. 9 sec.) move
the windscreen wiper lever to the intermittent wipe position.
The windscreen wipers will move to the service position
⇒ fig. 129.
Removing the wiper blade
– Lift the windscreen wiper arm.
– Press on the securing tab ⇒ fig. 130.
– Extract the wiper blade from the wiper arm.
Fitting the wiper blade
– Insert the wiper blade onto the windscreen wiper arm until it
clicks into place.
– Place the wiper arms to their initial position.
If the windscreen wipers smear , they should be replaced if they are dam-
aged, or cleaned if they are soiled.
If this does not produce the desired results, the setting angle of the wind-
screen wiper arms might be incorrect. They should be checked by a special-
ised workshop and corrected if necessary.

208Checking and refilling levels
Vehicle battery
Warnings on handling the battery
Wear eye protection
Battery acid is very corrosive and caustic. Wear protective gloves
and eye protection!
Fires, sparks, open flames and smoking are prohibited!
A highly explosive mixture of gases is released when the battery
is under charge.
Keep children away from acid and batteries!
WARNING
Always be aware of the danger of injury and chemical burns as well as
the risk of accident or fire when working on the battery and the electrical
system:
● Wear eye protection. Protect your eyes, skin and clothing from acid
and particles containing lead.
● Battery acid is very corrosive and caustic. Wear protective gloves and
eye protection. Do not tilt the batteries. This could spill acid through the
vents. Rinse battery acid from eyes immediately for several minutes with
clear water. Then seek medical care immediately. Neutralise any acid
splashes on the skin or clothing with a soapy solution, and rinse off with
plenty of water. If acid is swallowed by mistake, consult a doctor immedi-
ately.
WARNING (Continued)
● Fires, sparks, open flames and smoking are prohibited. When han-
dling cables and electrical equipment, avoid causing sparks and electro-
static charge. Never short the battery terminals. High-energy sparks can
cause injury.
● A highly explosive mixture of gases is released when the battery is
under charge. The batteries should be charged in a well-ventilated room
only.
● Keep children away from acid and batteries.
● Before working on the electrical system, you must switch off the en-
gine, the ignition and all consumers. The negative cable on the battery
must be disconnected. When a light bulb is changed, you need only
switch off the light.
● Deactivate the anti-theft alarm by unlocking the vehicle before you
disconnect the battery! The alarm will otherwise be triggered.
● When disconnecting the battery from the vehicle electrical system,
disconnect first the negative cable and then the positive cable.
● Switch off all electrical consumers before reconnecting the battery.
Reconnect first the positive cable and then the negative cable. Never re-
verse the polarity of the connections. This could cause an electrical fire.
● Never charge a frozen battery, or one which has thawed. This could
result in explosions and chemical burns. Always replace a battery which
has frozen. A flat battery can freeze at temperatures around 0 °C.
● Ensure that the vent hose is always connected to the battery.
● Never use a defective battery. This could cause an explosion. Replace
a damaged battery immediately.
● For vehicles with the battery in the luggage compartment: Check that
the battery gas ventilation hose is securely attached.