Trailer towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Trailer towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Removable towing bracket . . . . . . . . . . . . . . . . . . 204
Vehicle maintenance and cleaning . . . . . . . . . 211
General notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Care of the vehicle exterior . . . . . . . . . . . . . . . . . . 212
Vehicle interior maintenance . . . . . . . . . . . . . . . . 217
Accessories, parts replacement and
modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Accessories and spare parts . . . . . . . . . . . . . . . . 220
Technical modifications . . . . . . . . . . . . . . . . . . . . 220
Mobile phones and two-way radios . . . . . . . . . . . 221
Athermic windscreen* . . . . . . . . . . . . . . . . . . . . . 221
Checking and refilling levels . . . . . . . . . . . . . . . 222
Refuelling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Petrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Diesel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Cooling system . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Washer fluid and windscreen wiper blades . . . . 233
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Vehicle battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Wheels and tyres . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
If and when . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Tools, tyre repair kit and spare wheel . . . . . . . . . 251
Changing a wheel . . . . . . . . . . . . . . . . . . . . . . . . . 254
Tyre repair* (Tyre-Mobility-System) . . . . . . . . . . . 258
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Changing bulbs. Halogen headlights . . . . . . . . . 265
Changing bulbs. Bi-Xenon AFS headlights . . . . . 271
Changing tail light bulbs (on side panel) . . . . . . 275
Changing tail light bulbs (on tailgate) . . . . . . . . . 280
Side turn signals . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Luggage compartment lights . . . . . . . . . . . . . . . . 284
Registration light . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Sun visor light . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Jump-starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Towing and tow-starting . . . . . . . . . . . . . . . . . . . . 289
Technical Specifications . . . . . . . . . . . 292
Description of specifications . . . . . . . . . . . . . . . 292
Important information . . . . . . . . . . . . . . . . . . . . . 292
Information on fuel consumption . . . . . . . . . . . . 294
Towing a trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Technical specifications . . . . . . . . . . . . . . . . . . . . 296
Engine specifications . . . . . . . . . . . . . . . . . . . . . . 296
Dimensions and capacities . . . . . . . . . . . . . . . . . 305
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
4Table of Contents
78Cockpit
WARNING
● Before opening the bonnet and checking the brake fluid level, ob-
serve the warning information in ⇒ page 226, Work in the engine com-
partment.
● If the brake fluid level in the reservoir is too low, this could result in
an accident. Do not drive on! Obtain technical assistance.
● If the brake warning lamp lights up together with the ABS warning
lamp, this can mean that there is a fault in the ABS control function. As a
result, the rear wheels can lock relatively easily when braking. Under cer-
tain circumstances, the rear of the vehicle could suddenly sway from side
to side, with the subsequent danger of skidding. Drive carefully to the
nearest specialised workshop and have the fault repaired.
Fault in the cooling system
Faults in the cooling system must be repaired immediately.
If the symbol flashes in the display, this means that either the
coolant temperature is too high or the coolant level is too low. The
following message will appear in the display together with the
symbol:
Switch off engine and check coolant level
– Stop the vehicle.
– Switch the engine off.
– Check the coolant level ⇒ page 231.
– Add more coolant if necessary ⇒ page 232.
– Wait for the symbol to go out before driving on. –
Obtain professional assistance if necessary.
If the coolant level is correct, the overheating may be caused by a malfunc-
tion of the radiator fan.
If the alternator warning lamp lights up as well ⇒ page 69, it is possible that
the drive belt has broken.
CAUTION
Do not drive on if the symbol has come on to indicate a fault in the cool-
ing system, otherwise there is a risk of engine damage.
Engine oil pressure too low
If the engine oil pressure is too low the fault must be re-
paired immediately.
If the symbol flashes in the display, the oil pressure is too low.
The following message will appear in the display together with the
symbol:
Switch off engine, check oil level
– Stop the vehicle.
– Switch the engine off.
– Check the engine oil level ⇒ page 229.
– Obtain professional assistance if necessary.
Engine oil level too low
If the engine oil level is too low, add more oil ⇒ page 230.
80Cockpit
Yellow symbols are accompanied by one warning buzzer. The function indi-
cated should be checked as soon as possible. If several Priority 2 faults are
detected at the same time, the symbols are displayed one after the other for
about 2 seconds at a time.
Brake light failure
This warning light will appear on the upper part of the display if any of the
brake lights has failed. A text message in the central part of the display indi-
cates which brake light has failed (left or right).
Fuel level low
When this symbol comes on for the first time, there are about 8 to 10 li-
tres of fuel left in the tank. You should fill up as soon as possible
⇒ page 222.
Engine speed governing
Max. engine speed XXXX rpm
There is a fault in the engine management. In addition, the warning lamp
on the instrument panel will light up. The engine speed will be governed to
the speed displayed in the driver information system. Please ensure that
the engine speed does not exceed the speed shown (for example, when
changing down a gear).
Take the vehicle to a qualified workshop immediately to have the fault re-
paired. Checking the engine oil level
If the symbol lights up, please check the engine oil level as soon as pos-
sible ⇒ page 229. Top up the oil at the next opportunity ⇒ page 230.
Engine oil sensor defective*
If the symbol lights up, take the vehicle to a qualified workshop and
have the oil level sensor checked. Until then it is advisable to check the oil
level every time you fill up with fuel ⇒ page 229.
Diesel particulate filter obstructed
If the symbol lights up, you can contribute towards automatic filter
cleaning by driving in the right manner. To do this, drive about 15 minutes
in 4th or 5th gear (automatic gearbox: S gear range) at a speed of 60 km/h,
with the engine running at approximately 2000 rpm. The increase in temper-
ature will burn off any soot in the filter. When cleaning is successful, the
symbol switches off.
If the symbol does not turn off, or the three lamps turn on (particulate
filter , emission control system fault and heaters ), take the vehicle
to a qualified workshop to repair the fault.
For further information on the diesel particulate filter, see ⇒ page 198.
WARNING
It is essential that you adjust your speed to suit the weather, road, ter-
rain and traffic conditions. The recommended driving speed must never
lead to the driver disregarding the traffic regulations.
224Checking and refilling levels
CAUTION
● Petrol with standard EN 228 may be mixed with small quantities of etha-
nol. However, bioethanol fuels available at commercial establishments with
reference E50 or E85, which contain a high percentage of ethanol, may not
be used, as they will damage the fuel system.
● Even one tankful of leaded fuel would permanently impair the efficiency
of the catalytic converter.
● High engine speed and full throttle can damage the engine when using
petrol with an octane rating lower than the correct grade for the engine.
For the sake of the environment
Just one full tank of leaded fuel would seriously impair the efficiency of the
catalytic converter.
Petrol additives
Petrol additives improve the quality of the petrol.
The quality of the petrol influences the performance, power and life of the
engine. For this reason, you should use good quality petrol containing addi-
tives. These additives will help to prevent corrosion, keep the fuel system
clean and prevent deposits from building up in the engine.
If good quality petrol with additives is not available or engine problems oc-
cur, the required additives must be added during refuelling. Diesel
Diesel*
Diesel fuel must conform to DIN EN 590 (EN = “European Standard”). It
must have a cetane number (CN) of at least 51. The cetane number indi-
cates the ignition quality of the diesel fuel.
Notes on refuelling ⇒ page 222.
Biodiesel*
CAUTION
● Your vehicle is not designed to use biodiesel fuel. Never, under any cir-
cumstances refuel with biodiesel. The use of biodiesel fuel could damage
the engine and the fuel system. The addition of biodiesel to diesel fuel by
the diesel manufacturer in accordance with standard EN 590 or DIN 51628
is authorised and will not cause damage to the engine or the fuel system.
● The diesel engine has been designed to be used exclusively with diesel
fuel conforming to standard EN 590. Never refuel or use petrol, kerosene,
fuel oil or any other type of fuel. If you accidentally fill up the vehicle with
the wrong type of fuel, do not start the engine. Seek assistance from speci-
alised personnel. The composition of these fuels may severely damage the
fuel system and the engine.
227
Checking and refilling levels
WARNING (Continued)
● If any tests have to be performed with the engine running, there is an
added safety risk from the rotating parts (e.g. drive belts, alternator, ra-
diator fan, etc.) and from the high-voltage ignition system.
● Observe the following additional warnings if work on the fuel system
or the electrical system is necessary:
–Always disconnect the battery.
– Do not smoke.
– Never work near open flames.
– Always keep an approved fire extinguisher immediately available.
CAUTION
When topping up fluids, make sure the correct fluid is put into the correct
filler opening. This can otherwise cause serious malfunctions or engine
damage.
For the sake of the environment
Inspect the ground underneath your vehicle regularly so that any leaks are
detected at an early stage. If you find spots of oil or other fluids, have your
vehicle inspected at the workshop.
● When the external temperature and level of humidity are high or when
the engine stops, it is possible for water to drop from the air conditioning
system evaporator potentially forming a small puddle on the ground. This is
normal and does not indicate a leak.
Note
On right-hand drive vehicles some of the reservoirs mentioned below are lo-
cated on the other side of the engine compartment. Closing the bonnet
–
To close the bonnet, push it down until it overcomes the spring
pressure.
– Let the bonnet engage in the locking part. Do not force it ⇒
.
WARNING
● For safety reasons the bonnet must always be completely closed
when the vehicle is moving. After closing it always check that it is proper-
ly secured. The bonnet must be flush with the adjacent body panels.
● Should you notice that the bonnet is not safely secured when the ve-
hicle is moving, stop the vehicle immediately and close the bonnet. Fail-
ure to do so could result in an accident.
Engine oil General notes
The engine comes with a special, high quality, multi grade oil that can be
used in all seasons of the year except for those regions affected by extreme
cold.
As the use of good quality oil is necessary for the correct operation and long
service life of the engine, when it becomes necessary to replenish or
change the oil, always use an oil that complies to the VW standards.
The specifications (VW standards) set out in the following page should ap-
pear on the container of the service oil; when the container displays the
specific standards for petrol and diesel engines together, it means that the
oil can be used for both types of engines.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
228Checking and refilling levels
We recommend that the oil change, indicated in the Maintenance Pro-
gramme, be performed by an Authorised Service Centre or a specialised
workshop.
The correct oil specifications for your engine are listed in ⇒ page 228, Oil
properties.
Service intervals
Service intervals can be flexible (LongLife service) or fixed (dependent on
time/distance travelled).
If the PR code that appears on the back of the Maintenance Programme
booklet is QG1, this means that your vehicle has the LongLife service pro-
grammed. If it has the codes QG0 or QG2 the interval service is dependent
on time/distance travelled.
Flexible service intervals (LongLife*)
Special oils and processes have been developed which, depending on the
characteristics and individual driving profiles, allow to extend the oil
change service (LongLife service intervals).
Because this oil is essential for extending the service intervals, it must only
be used observing the following indications:
● Avoid mixing it with oil for fixed service intervals.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 229 and LongLife oil is not available, it is permitted to top up
(once) with oil for fixed service intervals (up to a maximum of 0.5 litres).
Fixed service intervals*
If your vehicle does not have the “LongLife service interval” or it has been
disabled (by request), you may use oils for fixed service intervals, which al-
so appear in ⇒ page 228, Oil properties. In this case, your vehicle must be
serviced after a fixed interval of 1 year / 15 000 km (whatever comes first)
⇒ Booklet Maintenance Programme. ●
In exceptional circumstances, if the engine oil level is too low
⇒ page 229 and you cannot obtain the oil specified for your vehicle, you
can put in a small quantity of oil conforming to the specification ACEA A2 or
ACEA A3 (petrol engines) or ACEA B3 or ACEA B4 (diesel engines) (up to 0.5
l).
Vehicles with diesel particulate filter*
All Exeo vehicles with a diesel engine have a diesel particulate filter and
must only be filled with VW 507 00 engine oil, which has a low level of soot
formation. Using other types of oil will cause a higher soot concentration
and reduce the life of the DPF. Therefore:
● Avoid mixing this oil with other engine oils.
● Only in exceptional circumstances, if the engine oil level is too low
⇒ page 229 and you cannot obtain the oil specified for your vehicle, you
can use a small quantity of oil (once) conforming to the VW 506 00,
VW 506 01, VW 505 00, VW 505 01 or ACEA B3 / ACEA B4 specification. (up
to 0.5 l).
Oil properties
Engine typeSpecificationPetrolVW 502 00/ VW 504 00Diesel. Engines with particu-
late filter (DPF) a)VW 507 00
a)
Only use recommended oils, otherwise you may damage the engine.
Oils for LongLife service intervals *Engine typeSpecificationPetrolVW 504 00DieselVW 507 00
229
Checking and refilling levels
Engine oil additives
No type of additive should be mixed with the engine oil. The deterioration
caused by these additives is not covered by the warranty.
Note
Before a long trip, we recommend finding an engine oil that conforms to the
corresponding VW specifications and keeping it in the vehicle. This way, the
correct engine oil will always be available for a top-up if needed.
Checking the oil level
Fig. 177 Markings on oil
dipstick
Checking oil level
– Park the vehicle in a horizontal position.
– Briefly run the engine at idle speed until the service tempera-
ture is reached and stop.
– Wait two minutes. –
Pull out the dipstick. Wipe the dipstick with a clean cloth and
insert it again, pushing it in as far as it will go.
– Then pull it out once more and check the oil level ⇒ fig. 177. If
the oil level is too low, add more engine oil ⇒ page 230.
Oil level in area a
–
Do not top up oil.
Oil level in area b
–
Oil can be topped up. After topping up the oil level should be in
area a.
Oil level in area c
–
Oil must be topped up. After topping up the oil level should be
in area a.
Depending on how you drive and the conditions in which the vehicle is
used, oil consumption can be up to 0.5 l/1000 km. Oil consumption is likely
to be higher for the first 5000 km. Therefore, the engine oil level must be
checked at regular intervals, preferably when filling the tank and before a
journey.
Safety FirstOperating InstructionsPractical TipsTechnical Specifications
230Checking and refilling levels
Topping up the engine oil
Fig. 178 In the engine
compartment: Engine oil
filler cap
– Unscrew cap from oil filler opening ⇒ fig. 244.
– Carefully put in the specified grade of oil ⇒ page 228, adding
0.5 litres at a time.
– After two minutes, check the oil level once again ⇒ page 229.
– Where necessary, add more engine oil.
– Replace the oil filler cap carefully and push the dipstick all the
way in.
WARNING
● When refilling with oil, make sure no oil falls onto hot engine parts.
Failure to comply could result in fire.
● Wash your skin thoroughly if it comes into contact with engine oil.
CAUTION
● The oil level must never be above area a. This could damage the cata-
lytic converter or the engine. Contact a qualified workshop to drain the en-
gine oil if necessary.
● No additives should be used with engine oil. Any damage caused by the
use of such additives would not be covered by the factory warranty.
For the sake of the environment
● Oil must not be disposed of in the drain or on the ground.
● Always observe legal requirements when disposing of empty oil canis-
ters.
Cooling system Coolant fluid
The purpose of the coolant fluid is to carry heat away from
the engine. The correct amount of antifreeze is decisive in
preventing the cooling system from freezing in winter. The vehicle's engine cooling system is filled for life at the factory, so no
coolant needs to be changed. The coolant fluid consists of a mixture of wa-
ter and antifreeze G12++. This is a glycol-based antifreeze with anti-corro-
sion additives.
Coolant fluid additive
The amount of antifreeze required depends on the temperatures to be ex-
pected in the winter season. If the antifreeze concentration is too low the
coolant can freeze, resulting in failure of the cooling system and heater.