2011 Ram 2500 automatic transmission

The system will only work if the intended direction of the
vehicle and vehicle gear match. For example, if the
intended direction is forward up a hill and the vehicle is
in DRIVE and the activation criteria are met, HSA will
activate.
The system will work in REVERSE and all forward gears,
and will not activate if the vehicle is placed in
NEUTRAL.
Towing and Hauling with HSA
The HSA system does not know if your vehicle is loaded
or towing a trailer unless the TOW/HAUL switch, lo-
cated on the center stack, is selected. When activated, the
“TOW/HAUL Indicator Light” will illuminate in the
instrument cluster. Refer to “Automatic Transmission” in
“Starting and Operating” for further information. In
order to accommodate the extra weight entailed under
towing and hauling conditions and to increase driver
comfort while launching on a hill, the system recognizeswhen the TOW/HAUL switch is activated and compen-
sates by releasing brake pressure at a slower rate while
throttle is applied in order to prevent the vehicle from
rolling down the hill.
WARNING!
•If you use a trailer brake controller with your
trailer, your trailer brakes may be activated and
deactivated with the brake switch. If so, when the
brake pedal is released, there may not be enough
brake pressure to hold the vehicle and trailer on a
hill and this could cause a collision with another
vehicle or object behind you. In order to avoid
rolling down the incline while resuming accelera-
tion, manually activate the trailer brake or apply
more vehicle brake pressure prior to releasing the
brake pedal. Always remember the driver is re-
sponsible for braking the vehicle.
(Continued)
394 STARTING AND OPERATING

WARNING!
Any work done to the vehicle’s electrical system or
wiring should be performed by a qualified automo-
tive technician. If done improperly it may cause
damage to the electrical system wiring and could
result in serious or fatal injury.
Towing Tips
Before setting out on a trip, practice turning, stopping
and backing the trailer up in an area away from heavy
traffic.
Automatic Transmission
The “DRIVE” range can be selected when towing. How-
ever, if frequent shifting occurs while in this range, select
“TOW/HAUL” mode (if equipped) or select a lower gear
using the Electronic Range Select (ERS) feature.
Seven-Pin Connector
1 — Battery 5 — Ground
2 — Backup Lamps 6 — Left Stop/Turn
3 — Right Stop/Turn 7 — Running Lamps
4 — Electric Brakes 464 STARTING AND OPERATING

NOTE:Using “TOW/HAUL” mode or a lower gear
range while operating the vehicle under heavy operating
conditions will improve performance and extend trans-
mission life by reducing excessive shifting and heat build
up. This action will also provide better engine braking.
The automatic transmission fluid and filter should be
changed if you regularly tow a trailer for more than
45 minutes of continuous operation. Refer to “Mainte-
nance Schedule” for the proper maintenance intervals.
NOTE:Check the automatic transmission fluid level
before towing.
Tow/Haul
To reduce potential for automatic transmission overheat-
ing, turn the “TOW/HAUL” feature ON when driving in
hilly areas, or select a lower gear range (using the
Electronic Range Select (ERS) feature) on more severe
grades.
Electronic Speed Control – If Equipped

Do not use in hilly terrain or with heavy loads.
When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission over-
heating, take the following actions:
City Driving
When stopped for short periods of time, shift the trans-
mission into NEUTRAL and increase engine idle speed.
Highway Driving
Reduce speed.
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STARTING AND OPERATING 465

General Maintenance
Snowplows should be maintained in accordance with the
plow manufacturer’s instructions.
Keep all snowplow electrical connections and battery
terminals clean and free of corrosion.
When plowing snow, to avoid transmission and drive-
train damage, the following precautions should be ob-
served.
•Operate with transfer case in 4L when plowing small
or congested areas where speeds are not likely to
exceed 15 mph (24 km/h). At higher speeds operate in
4H.
•Vehicles with automatic transmissions should use 4L
range when plowing deep or heavy snow for extended
periods of time to avoid transmission overheating.
•Do not shift the transmission unless the engine has
returned to idle and wheels have stopped. Make a
practice of stepping on the brake pedal before shifting
the transmission.
470 STARTING AND OPERATING

RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFF the
GroundTwo-Wheel Drive
ModelsFour-Wheel Drive Models
Flat Tow NONENOT ALLOWEDSee Instructions
•Automatic transmission in PARK
•Manual transmission in gear
(NOT in NEUTRAL (N)
•Transfer case in NEUTRAL (N)
•Tow in forward direction
Dolly TowFrontNOT ALLOWED NOT ALLOWED
Rear OKNOT ALLOWED
On Trailer ALL OK OK
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STARTING AND OPERATING 471

Recreational Towing – Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly set the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
Neutral).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Remove the key fob from the ignition switch.6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
CAUTION!
•Towing with the rear wheels on the ground will
cause severe transmission damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
•Do not disconnect the driveshaft because fluid
will leak from the transmission, causing damage
to internal parts.
Recreational Towing – Four-Wheel Drive Models
NOTE:Both the manual shift and electronic shift trans-
fer cases must be shifted into NEUTRAL for recreational
towing. Automatic transmissions must be shifted into
PARK for recreational towing. Manual transmissions
472 STARTING AND OPERATING

must be placed in gear (NOT in NEUTRAL) for recre-
ational towing. Refer to the following for the proper
transfer case NEUTRAL shifting procedure for your
vehicle.
CAUTION!
•Front or rear wheel lifts should not be used.
Internal damage to the transmission or transfer
case will occur if a front or rear wheel lift is used
when recreational towing.
•Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
•Automatic transmissions must be placed in the
PARK position for recreational towing.
•Manual transmissions must be placed in gear (not
in Neutral) for recreational towing.
(Continued)
CAUTION! (Continued)
•Before recreational towing, perform the procedure
outlined under “Shifting Into NEUTRAL” to be
certain that the transfer case is fully in NEUTRAL.
Otherwise, internal damage will result.
•Towing this vehicle in violation of the above
requirements can cause severe transmission and/or
transfer case damage. Damage from improper tow-
ing is not covered under the New Vehicle Limited
Warranty.
•Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
•Do not use a bumper-mounted clamp-on tow bar
on your vehicle. The bumper face bar will be
damaged.
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STARTING AND OPERATING 473

Shifting Into Neutral (N) – Manual Shift Transfer
Case (If Equipped)
Use the following procedure to prepare your vehicle for
recreational towing.
WARNING!
You or others could be injured if you leave the
vehicle unattended with the transfer case in the
Neutral (N) position without first fully engaging the
parking brake. The transfer case Neutral (N) position
disengages both the front and rear driveshafts from
the powertrain and will allow the vehicle to move,
even if the transmission is in PARK. The parking
brake should always be applied when the driver is
not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in Neutral (N) before recre-
ational towing to prevent damage to internal parts.
1. Bring the vehicle to a complete stop.
2. Turn OFF the engine.
3. Press and hold the brake pedal.
4. Shift the automatic transmission into NEUTRAL or
depress the clutch pedal on a manual transmission.
5. Shift the transfer case lever into Neutral (N).
6. Start the engine.
7. Shift the transmission into REVERSE.
474 STARTING AND OPERATING