2011 Ram 1500 service

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine MOPAR
parts, and cares about
your satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

WARNINGS AND CAUTIONS
This Owner’s Manual containsWARNINGSagainst op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONSagainst proce-
dures that could result in damage to your vehicle. If you
do not read this entire manual, you may miss important
information. Observe all Warnings and Cautions.
VAN CONVERSIONS/CAMPERS
The Manufacturer’s Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer. Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.dodgebodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
6 INTRODUCTION

SENTRY KEY
The Sentry KeyImmobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with a factory-mated Remote
Keyless Entry (RKE) transmitter and Wireless Ignition
Node (WIN) to prevent unauthorized vehicle operation.
Therefore, only Key Fobs that are programmed to the
vehicle can be used to start and operate the vehicle. The
system will not allow the engine to crank if an invalid
Key Fob is used to start and operate the vehicle.
NOTE: A Key Fob that has not been programmed is also
considered an invalid key.
During normal operation, after turning on the ignition
switch, the Vehicle Security Light will turn on for three
seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a problem with the
electronics. In addition, if the light begins to flash after
the bulb check, it indicates that someone used an invalid
Key Fob to try to start the engine. Either of these
conditions will result in the engine being shut off after
two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.
CAUTION!
The Sentry Key
Immobilizer system is not compat-
ible with some after-market remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

All of the Key Fobs provided with your new vehicle have
been programmed to the vehicle electronics.
Replacement Keys
NOTE:Only Key Fobs that are programmed to the
vehicle electronics can be used to start and operate the
vehicle. Once a Key Fob is programmed to a vehicle, it
cannot be programmed to any other vehicle.
CAUTION!
Always remove the Sentry Keys from the vehicle
and lock all doors when leaving the vehicle unat-
tended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs. Duplication of Key Fobs may be performed at an autho-
rized dealer, this procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE:
•When having the Sentry Key
Immobilizer System
serviced, bring all vehicle keys with you to an autho-
rized dealer.
•If a programmed Key Fob is lost, see your authorized
dealer to have all remaining Key Fobs erased from the
system’s memory. This will prevent the lost Key Fobs
from starting your vehicle. The remaining Keys Fobs
must then be reprogrammed.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

WARNING!
•The belt and retractor assembly must be replaced
if the seat belt assembly “Automatic Locking Re-
tractor (ALR)” feature or any other seat belt func-
tion is not working properly when checked ac-
cording to the procedures in the Service Manual.
•Failure to replace the belt and retractor assembly
could increase the risk of injury in accidents.
Seat Belts In Passenger Seating Positions
The seat belts in the passenger seating positions are
equipped with Automatic Locking Retractors (ALR)
which are used to secure a child restraint system. For
additional information, refer to “Installing Child Re-
straints Using The Vehicle Seat Belt” under the “Child
Restraints” section. The chart below defines the type of
feature for each seating position.
Driver Center Passenger
First Row N/A N/A ALR
Second Row ALR Cinch ALR Third Row N/A N/A N/A
•N/A — Not Applicable
•ALR — Automatic Locking Retractor
If the passenger seating position is equipped with an
ALR and is being used for normal usage:
Only pull the belt webbing out far enough to comfortably
wrap around the occupant’s mid-section so as to not
activate the ALR. If the ALR is activated, you will hear a
ratcheting sound as the belt retracts. Allow the webbing
to retract completely in this case and then carefully pull
out only the amount of webbing necessary to comfort-
ably wrap around the occupant’s mid-section. Slide the
latch plate into the buckle until you hear a click.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 49

Automatic Locking Retractor (ALR) Mode – If
Equipped
In this mode, the shoulder belt is automatically pre-
locked. The belt will still retract to remove any slack in
the shoulder belt.
When To Use The Automatic Locking Mode
Use the Automatic Locking Mode anytime a child safety
seat is installed in a seating position that has a belt with
this feature. Children 12 years old and under should
always be properly restrained in the rear seat.
How To Engage The Automatic Locking Mode
1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until
the entire belt is extracted.
3. Allow the belt to retract. As the belt retracts, you will
hear a clicking sound. This indicates the safety belt is
now in the Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The belt and retractor assembly must be replaced
if the seat belt assembly Automatic Locking Re-
tractor (ALR) feature or any other seat belt func-
tion is not working properly when checked ac-
cording to the procedures in the Service Manual.
•Failure to replace the belt and retractor assembly
could increase the risk of injury in collisions.
Seat Belt Pretensioners — If Equipped
The seat belts for both front seating positions may be
equipped with pretensioning devices that are designed to
remove slack from the seat belt in the event of an
50 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

position, in the ACC position, or not in the ignition, the
airbag system is not on and the airbags will not inflate.
The ORC contains a backup power supply system that
may deploy the airbags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Airbag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Airbag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Airbag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Airbag Warning Light if a malfunction is
noted that could affect the airbag system. The diagnostics
also record the nature of the malfunction.WARNING!
Ignoring the Airbag Warning Light in your instru-
ment panel could mean you won’t have the airbags to
protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
airbag system immediately.
Driver And Passenger Advanced Front Airbag
Inflator Units
The Driver and Passenger Advanced Front Airbag Infla-
tor Units are located in the center of the steering wheel
and on the right side of the instrument panel. When the
ORC detects a collision requiring the Advanced Front
Airbags, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the Advanced Front
Airbags. Different airbag inflation rates are possible,
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 61

airbag inflation. These airborne particles may irritate
the skin, eyes, nose, or throat. If you have skin or eye
irritation, rinse the area with cool water. For nose or
throat irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
Do not drive your vehicle after the airbags have de-
ployed. If you are involved in another collision, the
airbags will not be in place to protect you.
WARNING!
Deployed airbags and seat belt pretensioners cannot
protect you in another collision. Have the airbags,
seat belt pretensioners, and the front seat belt retrac-
tor assemblies replaced by an authorized dealer im-
mediately. Also, have the Occupant Restraint Con-
troller (ORC) system serviced as well.
Maintaining Your Airbag System
WARNING!
•Modifications to any part of the airbag system
could cause it to fail when you need it. You could
be injured if the airbag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the
airbag system yourself. Be sure to tell anyone who
works on your vehicle that it has an airbag system. (Continued)
64 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE