2011 NISSAN MAXIMA ESP

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. See “Speaker Adaptation (SA) mode” in this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-129

NISSAN Voice Recognition allows hands-free
operation of the systems equipped on this ve-
hicle, such as phone and vehicle information.
There are two voice recognition modes of opera-
tion available. They are:● Standard Mode
● Alternate Command Mode
In Standard Mode (the factory default setting) ,
commands that are available are always shown
on the display and announced by the system. You
can complete your desired operation by simply
following the prompts given by the system. Not all
NISSAN Voice Recognition options are available
while in Standard Mode.
For advanced operation, you can change to an
Alternate Command Mode that enables the op-
eration of the display, audio, and climate control
through NISSAN Voice Recognition. When this
mode is active, an expanded list of commands
can be spoken after pushing the TALK
switch on the steering wheel, and the voice com-
mand menu prompts are turned off.
In Alternate Command Mode the recognition
success rate may be affected because the num-
ber of available commands and the ways of
speaking each command are increased. See
“NISSAN Voice Recognition Alternate Com-
mand Mode” in this section. To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. See “Speaker Adaptation Function” in this
section. Otherwise, it is recommended that Alter-
nate Command Mode be turned off and Standard
Mode be used for the best recognition perfor-
mance.
While using the NISSAN Voice Recognition sys-
tem for certain Phone and Navigation features,
you can switch to using manual controls (touch-
screen, NISSAN controller, steering wheel con-
trols) and the information you have already en-
tered by voice control will be retained. To switch
to manual controls, select the “Manual Controls”
key on the display when it appears. The system
will respond by speaking “Changing to manual
operation. Please use manual controls to con-
tinue.”
For the voice commands for the navigation sys-
tem, refer to the Navigation System Owner’s
Manual of your vehicle.
For vehicles in the U.S., the factory default setting
is the Standard Mode. See “Standard Mode” in
this section. For vehicles in Canada, the factory
default setting is the Alternate Command Mode.
See “Alternate Command Mode” in this section.
NISSAN VOICE RECOGNITION
STANDARD MODE
The Standard Mode enables control of naviga-
tion, phone and vehicle information. With this
setting active, commands that are available are
always shown on the display and announced by
the system.
Displaying user guide
If you use the NISSAN Voice Recognition system
for the first time or you do not know how to
operate it, you can display the User Guide for
confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which con-
tains basic instructions and tutorials for several
voice commands.
NISSAN VOICE RECOGNITION
SYSTEM (if so equipped)
4-142Monitor, climate, audio, phone and voice recognition systems

Activating Alternate Command Mode
1. Press the SETTING button on the instru-ment panel.
2. Select the “Others” key on the display.
3. Select the “Voice Recognition” key. 4. Select the “Alternate Command Mode” key.
5. The confirmation message is displayed on
the screen. Select the “OK” key to activate
the Alternate Command Mode. 6. Alternate Command Mode is activated and
the setting menu is expanded to include the
Alternate Command Mode options. See
“Settings menu” in this section for an expla-
nation of the options.
Displaying the command list
If you are controlling the system by voice com-
mands for the first time or do not know the
appropriate voice command, perform the follow-
ing procedure for displaying the voice command
list (available only in Alternate Command Mode) .
Press the
switch, listen for the tone and
say, “Help”. The system will respond by display-
ing the command list main menu.
LHA1248LHA1331LHA1341
Monitor, climate, audio, phone and voice recognition systems4-155

TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error messageSolution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly. 1. Ensure that the command format is valid, see “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook. 1. Ensure that the voicetag requested matches what was originally stored. See “Bluetooth
Hands-Free Phone System with Navigation
System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
4-164Monitor, climate, audio, phone and voice recognition systems

CAUTION
●Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly by a NISSAN dealer.
● Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a low tire pressure telltale
when one or more of your tires is significantly
under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check all 4 tires as soon as possible, and inflate
them to the proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire to over-
heat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability. Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS mal-
function indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for approxi-
mately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start-ups as long as the mal-
function exists. When the malfunction indicator is
illuminated, the system may not be able to detect
or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alter-
nate tires or wheels on the vehicle that prevent
the TPMS from functioning properly. Always
check the TPMS malfunction telltale after replac-
ing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
Starting and driving5-3

●When a spare tire is mounted or a wheel
is replaced, tire pressure will not be
indicated, the TPMS will not function
and the low tire pressure warning light
will flash for approximately 1 minute.
The light will remain on after 1 minute.
Contact your NISSAN dealer as soon as
possible for tire replacement and/or
system resetting.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate. Some examples are:
– Facilities or electric devices using similar radio
frequencies are near the vehicle.
– If a transmitter set to similar frequencies is being used in or near the vehicle.
– If a computer (or similar equipment) or a DC/AC converter is being used in or near the
vehicle.
FCC Notice:
For USA:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the fol-
lowing two conditions: 1. This device may not cause harmful in-
terference, and
2. This device must accept any interfer-
ence received, including interference
that may cause undesired operation.
Note: Changes or modification not ex-
pressly approved by the party respon-
sible for compliance could void the us-
er’s authority to operate the
equipment. For Canada:
This device complies with RSS-210 of In-
dustry Canada. Operation is subject to the
following two conditions:
1. This device may not cause interfer-
ence, and
2. This device must accept any interfer-
ence, include interference that may
cause undesired operation of the de-
vice.
AVOIDING COLLISION AND
ROLLOVER
WARNING
Failure to operate this vehicle in a safe
and prudent manner may result in loss of
control or an accident.
Be alert and drive defensively at all times. Obey
all traffic regulations. Avoid excessive speed,
high speed cornering, or sudden steering ma-
neuvers, because these driving practices could
cause you to lose control of your vehicle. As with
any vehicle, loss of control could result in a
collision with other vehicles or objects or
cause the vehicle to roll over, particularly if
the loss of control causes the vehicle to
slide sideways. Be attentive at all times, and
Starting and driving5-5

avoid driving when tired. Never drive when under
the influence of alcohol or drugs (including pre-
scription or over-the-counter drugs which may
cause drowsiness) . Always wear your seat belt
as outlined in the “Safety – Seats, seat belts and
supplemental restraint system” section of this
manual, and also instruct your passengers to do
so.
Seat belts help reduce the risk of injury in colli-
sions and rollovers.In a rollover crash, an
unbelted or improperly belted person is
significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
OFF-ROAD RECOVERY
If the right side or left side wheels leave the road
surface, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course. 4. When appropriate , slowly release the accel-
erator pedal to gradually slow the vehicle.
5. If there is nothing in the way, steer the ve- hicle to follow the road while vehicle speed
is reduced. Do not attempt to drive the ve-
hicle back onto the road surface until vehicle
speed is reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires return to the
road surface. When all tires are on the road
surface, steer the vehicle to stay in the ap-
propriate driving lane.
● If you decide that it is not safe to return the
vehicle to the road surface based on vehicle,
road or traffic conditions, gradually slow the
vehicle to a stop in a safe place off the road.
RAPID AIR PRESSURE LOSS
Rapid air pressure loss or a “blow-out” can occur
if the tire is punctured or is damaged due to
hitting a curb or pothole. Rapid air pressure loss
can also be caused by driving on under-inflated
tires.
Rapid air pressure loss can affect the handling
and stability of the vehicle, especially at highway
speeds.
Help prevent rapid air pressure loss by maintain-
ing the correct air pressure and visually inspect the tires for wear and damage. See “Wheels and
tires” in the “Maintenance and do-it-yourself”
section of this manual. If a tire rapidly loses air
pressure or “blows-out” while driving, maintain
control of the vehicle by following the procedure
below. Please note that this procedure is only a
general guide. The vehicle must be driven as
appropriate based on the conditions of the ve-
hicle, road and traffic.
WARNING
The following actions can increase the
chance of losing control of the vehicle if
there is a sudden loss of tire air pressure.
Losing control of the vehicle may cause a
collision and result in personal injury.
●
The vehicle generally moves or pulls in
the direction of the flat tire.
● Do not rapidly apply the brakes.
● Do not rapidly release the accelerator
pedal.
● Do not rapidly turn the steering wheel.
1. Remain calm and do not over react.
2. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
5-6Starting and driving

1. Apply the parking brake.
2. Move the shift selector to P (Park) or N(Neutral) . P (Park) is recommended.
The starter is designed not to operate if
the shift selector is in any of the driving
positions.
3. Push the ignition switch to the ON position. Depress the brake pedal and push the igni-
tion switch to start the engine.
To start the engine immediately, push and
release the ignition switch while depressing
the brake pedal with the ignition switch in
any position.
● If the engine is very hard to start in ex-
tremely cold weather or when restarting,
depress the accelerator pedal a little (ap-
proximately 1/3 to the floor) and while
holding, crank the engine. Release the
accelerator pedal when the engine starts.
● If the engine is very hard to start because
it is flooded, depress the accelerator
pedal all the way to the floor and hold it.
Push the ignition switch to the ON posi-
tion to start cranking the engine. After 5 or
6 seconds, stop cranking by pushing the
ignition switch to LOCK. After cranking
the engine, release the accelerator pedal.
Crank the engine with your foot off the accelerator pedal by depressing the
brake pedal and pushing the push-button
ignition switch to start the engine. If the
engine starts, but fails to run, repeat the
above procedure.
CAUTION
Do not operate the starter for more than
15 seconds at a time. If the engine does
not start, push the ignition switch to the
OFF position and wait 10 seconds before
cranking again, otherwise the starter
could be damaged.
4. Warm-up
Allow the engine to idle for at least 30 sec-
onds after starting. Do not race the engine
while warming it up. Drive at moderate
speed for a short distance first, especially in
cold weather. In cold weather, keep the en-
gine running for a minimum of2-3minutes
before shutting it off. Starting and stopping
the engine over a short period of time may
make the vehicle more difficult to start.
5. To stop the engine, shift the shift selector to the P (Park) position and push the ignition
switch to the OFF position.
CONTINUOUSLY VARIABLE
TRANSMISSION (CVT)
LSD0238
STARTING THE ENGINE DRIVING THE VEHICLE
Starting and driving5-11