ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
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E
Electronic message center .........19
Emergencies, roadside
jump-starting ..........................253
running out of fuel .........252, 299
Emission control system ..........303
Engine ........................................318
cleaning ...................................268
coolant .....................................286
fail-safe cooling .......................291
idle speed control ...................284
lubrication specifications .......315
refill capacities ........................315
service points ..................277–278
Engine block heater .................203
Engine oil ..................................280
checking and adding ..............280
dipstick ....................................280
filter, specifications ........283, 314
recommendations ...................283
refill capacities ........................315
specifications ..........................315
Event data recording ....................6
Exhaust fumes ..........................203
F
Fail safe cooling ........................291
Fleet MyKey programming ........92
Flexible Fuel Vehicle (FFV) ....293
Floor mats ...................................90
Fluid capacities .........................315
Fog lamps ....................................55
Four-Wheel Drive vehicles
driving off road .......................230
Fuel ............................................293calculating fuel
economy ............................21, 300
cap ...........................................296
capacity ...................................315
choosing the right fuel ...........297
detergent in fuel .....................298
filler funnel .............................299
filling your vehicle with
fuel ...........................293, 296, 300
filter, specifications ........292, 314
fuel pump shut-off ..................239
improving fuel economy ........300
octane rating ...................297, 318
quality ......................................298
running out of fuel .........252, 299
safety information relating to
automotive fuels .....................293
Fuel - flex fuel vehicle
(FFV) .................................293, 297
Fuses ..................................239–240
G
Garage door opener ....................84
Gas cap (see Fuel cap) ............296
Gas mileage
(see Fuel economy) .................300
Gauges .........................................17
H
Hazard flashers .........................238
Headlamps ...................................54
aiming ........................................57
autolamp system .......................54
bulb specifications ....................60
daytime running lights .............56
flash to pass ..............................56
high beam .................................55
replacing bulbs .........................61
Index
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Owners Guide, 1st Printing
USA(fus)
