2011 Mercury Milan maintenance

adequate freeze protection at the temperatures in which you
drive in the winter months.
If you drive in extremely hot climates:
•It is still necessary to maintain the coolant concentration
above 40%.
•NEVER decrease the coolant concentration below 40%.
•A coolant concentration of 40% will provide freeze point
protection down to -12°F [-24°C]. Decreased engine coolant
concentrations below 40% will decrease the corrosion/freeze
protection characteristics of the engine coolant and may cause
engine damage.
•If available, refer to the chart on the coolant container to
ensure the coolant concentration in your vehicle will provide
adequate protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
What you should know about fail-safe cooling (2.5L engine only)
If the engine coolant supply is depleted, this feature allows the vehicle to
be driven temporarily before incremental component damage is incurred.
The “fail-safe” distance depends on ambient temperatures, vehicle load
and terrain.
How fail-safe cooling works
If the engine begins to overheat:
•The engine coolant temperature gauge will move to the H (hot) area.
•The
symbol will illuminate.
If the engine reaches a preset over-temperature condition, the engine
will automatically switch to alternating cylinder operation. Each disabled
cylinder acts as an air pump and cools the engine.
When this occurs the vehicle will still operate. However:
•The engine power will be limited.
•The air conditioning system will be disabled.
Continued operation will increase the engine temperature and the engine
will completely shut down, causing steering and braking effort to
increase.
Maintenance and Specifications
291
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Once the engine temperature cools, the engine can be re-started. Take
your vehicle to an authorized dealer as soon as possible to minimize
engine damage.
When fail-safe mode is activated
You have limited engine power when in the fail-safe mode, so drive the
vehicle with caution. The vehicle will not be able to maintain high-speed
operation and the engine will run rough. Remember that the engine is
capable of completely shutting down automatically to prevent engine
damage, therefore:
1. Pull off the road as soon as safely possible and turn off the engine.
2. Arrange for the vehicle to be taken to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and replenish if low.
WARNING:Fail-safe mode is for use during emergencies only.
Operate the vehicle in fail-safe mode only as long as necessary to
bring the vehicle to rest in a safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have limited power, will not be
able to maintain high-speed operation, and may completely shut down
without warning, potentially losing engine power, power steering assist,
and power brake assist, which may increase the possibility of a crash
resulting in serious injury.
WARNING:Never remove the coolant reservoir cap while the
engine is running or hot.
5. Re-start the engine and take your vehicle to an authorized dealer.
Driving the vehicle without repairing the engine problem
increases the chance of engine damage. Take your vehicle to an
authorized dealer as soon as possible.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
Maintenance and Specifications
292
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

WHAT YOU SHOULD KNOW ABOUT AUTOMOTIVE FUELS
Important safety precautions
WARNING:Do not overfill the fuel tank. The pressure in an
overfilled tank may cause leakage and lead to fuel spray and fire.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel™ “no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
WARNING:Automotive fuels can cause serious injury or death
if misused or mishandled.
WARNING:Fuel ethanol and gasoline may contain benzene,
which is a cancer-causing agent.
Observe the following guidelines when handling automotive fuel:
•Extinguish all smoking materials
and any open flames before
fueling your vehicle.
•Always turn off the vehicle before
fueling.
•Automotive fuels can be harmful
or fatal if swallowed. Fuels such as gasoline and ethanol are highly
toxic and if swallowed can cause death or permanent injury. If fuel is
swallowed, call a physician immediately, even if no symptoms are
immediately apparent. The toxic effects of fuel may not be visible for
hours.
•Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind
can lead to eye and respiratory tract irritation. In severe cases,
excessive or prolonged breathing of fuel vapor can cause serious
illness and permanent injury.
•Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,
remove contact lenses (if worn), flush with water for 15 minutes and
seek medical attention. Failure to seek proper medical attention could
lead to permanent injury.
Maintenance and Specifications
293
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

•Fuels can also be harmful if absorbed through the skin. If fuel is
splashed on the skin and/or clothing, promptly remove contaminated
clothing and wash skin thoroughly with soap and water. Repeated or
prolonged skin contact with fuel liquid or vapor causes skin irritation.
•Be particularly careful if you are taking “Antabuse” or other forms of
disulfiram for the treatment of alcoholism. Breathing gasoline and/or
ethanol vapors, or skin contact could cause an adverse reaction. In
sensitive individuals, serious personal injury or sickness may result. If
fuel is splashed on the skin, promptly wash skin thoroughly with soap
and water. Consult a physician immediately if you experience an
adverse reaction.
•FFV fuel tanks may contain zero to 85% ethanol. Any fuel blends
containing gasoline and ethanol should be treated the same as “Fuel
Ethanol.” Flex fuel vehicles have a yellow bezel placed over the fuel
fill inlet.
Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer
and wine. It is distilled from the fermentation of plants such as field corn
and sugar cane. When ethanol is produced for use in motor fuels, a small
amount of gasoline is added to make it unfit for beverage use. The
resulting ethanol blend is called denatured fuel ethanol meaning that it is
denatured with 2% to 5% gasoline and is suitable for automotive use.
During the summer season, fuel ethanol may contain a maximum of 85%
denatured ethanol (Ed85) and 15% unleaded gasoline. The fuel ethanol
has a higher octane rating than unleaded regular or premium gasoline
and this allows the design of engines with greater efficiency and power.
Winter blends may contain up to 75% denatured ethanol (Ed75) and up
to 25% unleaded gasoline to enhance cold engine starts. Severely cold
weather may require additional measures for reliable starting.
Ethanol is more chemically active than gasoline. It corrodes some metals
and causes some plastic and rubber components to swell, break down or
become brittle and crack, especially when mixed with gasoline. Special
materials and procedures have been developed for flexible fuel vehicles
and the dispensers used by ethanol fuel providers.
WARNING:Flexible fuel components and standard unleaded
gasoline fuel components are not interchangeable. If your vehicle
is not serviced in accordance with flexible fuel vehicles procedures,
damage may occur and your warranty may be invalidated.
Maintenance and Specifications
294
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

WARNING:When refueling always shut the engine off and
never allow sparks or open flames near the filler neck. Never
smoke while refueling. Fuel vapor is extremely hazardous under certain
conditions. Care should be taken to avoid inhaling excess fumes.
WARNING:The flow of fuel through a fuel pump nozzle can
produce static electricity, which can cause a fire if fuel is
pumped into an ungrounded fuel container.
Refueling
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island;
•Turn off your engine when you are refueling;
•Do not smoke if you are near fuel or refueling your vehicle;
•Keep sparks, flames and smoking materials away from fuel;
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle — this is against the law in some places;
•Keep children away from the fuel pump; never let children pump
fuel.
•Do not use personal electronic devices while refueling.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
Maintenance and Specifications
295
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Easy Fuel™ “no cap” fuel system
Your fuel tank is equipped with an Easy Fuel™ “no cap” fuel filler
system. This allows you to simply open the fuel filler door and insert the
fuel filler nozzle into the fuel system. The Easy Fuel™ system is
self-sealing and protected against dust, dirt, water and snow/ice.
When fueling your vehicle:
1. Turn the engine off.
2. Open the fuel filler door.
3. Slowly insert the fuel filler nozzle fully into the fuel system, and leave
the nozzle fully inserted until you are done pumping. Pump fuel as
normal.
4. After you are done pumping fuel, slowly remove the fuel filler
nozzle—allow about five seconds after pumping fuel before removing the
fuel filler nozzle. This allows residual fuel to drain back into the fuel tank
and not spill onto the vehicle.
Note:A fuel spillage concern may occur if overfilling the fuel tank. Do
not overfill the tank to the point that the fuel is able to bypass the fuel
filler nozzle. The overfilled fuel may run down the drain located below
and in front of the fuel filler door.
If the check fuel fill inlet lamp or CHECK FUEL FILL INLET message
comes on, the fuel fill inlet may not have properly closed. The inlet may
have stuck open or debris may be preventing the inlet from fully closing.
At the next opportunity, safely pull off the road, turn off the engine,
open the fuel filler door and remove any visible debris from the fuel fill
opening. Insert either the fuel fill nozzle or the fuel fill funnel (see
Refilling with a portable fuel containerfor funnel location) provided
with the vehicle several times to dislodge any debris and/or allow the
inlet to close properly. If this action corrects the problem, the check fuel
fill inlet lamp or CHECK FUEL FILL INLET message may not reset
immediately. It may take several driving cycles for the check fuel fill inlet
lamp or CHECK FUEL FILL INLET message to turn off. A driving cycle
consists of an engine start-up (after four or more hours with the engine
off) followed by city/highway driving. Continuing to drive with the check
fuel fill inlet lamp or CHECK FUEL FILL INLET message on may cause
the service engine soon lamp to turn on as well.
WARNING:The fuel system may be under pressure. If you hear
a hissing sound near the fuel filler door (Easy Fuel™ “no cap”
fuel system), do not refuel until the sound stops. Otherwise, fuel may
spray out, which could cause serious personal injury.
Maintenance and Specifications
296
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

Flex fuel vehicle (FFV) fuel fill inlet
If your vehicle is flex fuel capable, it will have a yellow bezel placed over
the fuel fill inlet.
Choosing the right fuel
If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADED
FUEL and FUEL ETHANOL (Ed75–Ed85).
If your vehicle is not a flexible fuel vehicle (FFV), then only use
UNLEADED fuel or UNLEADED fuel blended with a maximum of 10%
ethanol. Do not use fuel ethanol (E85), diesel, methanol, leaded fuel or
any other fuel.
The use of leaded fuel is prohibited by law and could damage your
vehicle.
Your vehicle was not designed to use fuel or fuel additives with metallic
compounds, including manganese-based additives.
Note:Use of any fuel other than those recommended may cause
powertrain damage, a loss of vehicle performance, and repairs may not
be covered under warranty.
Octane recommendations
Your vehicle is designed to use
“Regular” unleaded gasoline with a
pump (R+M)/2 octane rating of 87.
Some stations offer fuels posted as
“Regular” with an octane rating
below 87, particularly in high altitude areas. Fuels with octane levels
below 87 are not recommended.
Do not be concerned if your engine sometimes knocks lightly. However, if
it knocks heavily under most driving conditions while you are using fuel
with the recommended octane rating, see your authorized dealer to
prevent any engine damage.
FFV engine (if equipped)
If your vehicle is flex fuel capable, it is designed to use Fuel Ethanol
(Ed75–Ed85), “Regular” unleaded gasoline or any mixture of the two
fuels.
Use of other fuels such as Fuel Methanol may cause powertrain
damage, a loss of vehicle performance, and your warranty may be
invalidated.
It is best not to alternate repeatedly between gasoline and E85. If you do
switch fuels, it is recommended that you add as much fuel as
87(R+M)/2 METHOD
Maintenance and Specifications
297
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)

possible—at least half a tank. Do not add less than five gallons (18.9L)
when refueling. You should drive the vehicle immediately after refueling
for at least 5 miles (8 km) to allow the vehicle to adapt to the change in
ethanol concentration.
If you exclusively use E85 fuel, it is recommended to fill the fuel tank
with regular unleaded gasoline at each scheduled oil change.
Fuel quality
Unleaded gasoline engines
If you experience starting, rough idle or hesitation driveability problems
during a cold start, try a different brand of “Regular” unleaded gasoline.
“Premium” unleaded gasoline is not recommended for vehicles designed
to use “Regular” unleaded gasoline because it may cause these problems
to become more pronounced. If the problems persist, see your
authorized dealer.
FFV engines
If you experience starting, rough idle or hesitation driveability problems
during a cold start, try a different brand of E85 fuel. If the driveability
problems continue, fill the vehicle with regular unleaded gasoline and
drive vehicle normally until gasoline is used. See your authorized dealer
if the problem persists.
Do not add aftermarket fuel additive products to your fuel tank. It
should not be necessary to add any aftermarket products to your fuel
tank if you continue to use high quality fuel of the recommended octane
rating. These products have not been approved for your engine and
could cause damage to the fuel system. Repairs to correct the effects of
using an aftermarket product in your fuel may not be covered by your
warranty.
Many of the world’s automakers approved the World-Wide Fuel Charter
that recommends gasoline specifications to provide improved
performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Maintenance and Specifications
298
2011 Milan(mln)
Owners Guide, 1st Printing
USA(fus)