2011 Mercury Mariner ESP

VOICE COMMANDS IN PHONE MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving and that you comply with all applicable laws.
While in phone mode, you may say any of the following
commands:
•Dial•Call
•Call at home•Call on mobile OR cell
•Call at work OR Call
in office•Call on other
•Phone book at home
1•Phone book 1
•Phone book on mobile
OR cell1•Phone book at work OR
Phone book at office1
•Call history outgoing1•Call history incoming1
•Phone book on Other1•Connections1
•Call history missed1•Go to privacy
•Menu1•Hold
•Join
1Voice commands are not available until downloading phone information
viaBluetoothis complete.
Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
or PHONE or say “Call” to call the contact.
Note:In the above possible commands, “” is a dynamic listing in
that it could be any desired name from your phone book.
SYNCphone features
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To access/call numbers stored in the Quick Dial:
1. Press
or PHONE to enter PHONE MENU.
2. Press the memory preset (1–5) containing the desired contact
information. The stored information will appear in the radio display.
3. To initiate the call, press
or PHONE or press the respective
memory preset again.
ACTIVE CALL MENU OPTIONS
Once a call is active within SYNC, the following menu options are
available:
•PRIVACY ON/OFF
•HOLD ON/OFF
•ENTER TONES
•JOIN ON/OFF (Available when you have two active calls)
•PHONE BOOK
•CALL HISTORY
•RETURN
Refer to the following sections for further information.
Using privacy mode
SYNCallows you to easily switch a call from an active hands-free
environment to yourBluetoothenabled cellular phone for a more private
conversation. To turn privacy mode on/off:
Note:To scroll, press
SEEKor/.
1. Press MENU. The radio display will read CALL MENU.
2. Scroll repeatedly until PRIVACY appears in the radio display.
3. Press OK. The radio display will read PRIVACY ON/PRIVACY OFF?
4. Press OK to activate privacy mode. The radio display will read IN
PRIVACY and the system will transfer the call to yourBluetoothenabled
cellular phone.
Note:Some phones will disconnect from SYNCand transfer the active
call directly to the connected phone.
SYNCphone features
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Note:If you select Voice Guidance, scroll until the desired selection
(YES or NO) appears in the display. Press OK to confirm.
Accessing these features using voice commands:Press
or
VOICE and, when prompted, say any of the above commands.
Personalizing Traffic, Directions and Information:
Your Traffic, Directions and Information Services can be personalized to
provide quicker access to your most used or favorite information. You
can save address points such as, ‘work’ or ‘home’. You can also save
favorite information like sports teams or a news category. To learn more,
log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time, press
or VOICE to
interrupt a voice prompt (or sports report for example) and provide your
next voice command.
Portable:Simply connect your phone to any vehicle equipped with
Traffic, Directions and Information and continue enjoying your
personalized services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note:SYNCwith Traffic, Directions & Information Services requires
activation prior to use. Standard phone and message rates may apply.
SYNCphone features
32SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
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Subscription may be required. To register and check your eligibility for
free services, log onto www.SyncMyRide.com.
911 ASSIST™ (IF EQUIPPED)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC,
911 Assist™works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
SYNCphone features
33SeeEnd User License Agreementat the end of this book
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The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until 911 ASSIST appears in the radio display.
3. Press OK to confirm and enter the 911 ASSIST menu.
4. Press
orto toggle between ON and OFF selections.
5. Press OK when the desired option appears in the radio display. SET
ON or SET OFF selection will appear in the radio display as a
confirmation.
Note:Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
SYNCphone features
35SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

10. SYNCwill ask if you would like to set this phone as a PRIMARY?
phone. (This means that SYNCwill automatically attempt to connect to
this phone with every connection cycle.) Press OK.
11. Scroll to toggle between YES? and NO?. When the appropriate
response is in the display, press OK. If you choose YES, PRIMARY SET
will appear in the radio display. If you chooseNO? , NOT PRIMARY will
appear in the display.
12. If you selected this as your primary phone, SYNCmay ask if you
would like to DOWNLOAD? yourBluetoothenabled cellular phone’s
phone book/call history (if supported).
13. Scroll to toggle between YES? and NO? When the appropriate
response is in the radio display, press OK.
14. If you choose YES, the display will read DOWNLOADING. PHONE
BOOK DOWNLOADED will appear and SYNCwill take you back to the
main menu.
Connecting a phone
To connect a previously pairedBluetoothenabled phone:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until BT DEVICE appears in the radio display.
5. Press OK to confirm the selection. This will take you into the BT
DEVICE menu.
6. Scroll repeatedly until CONNECT DEVICE appears in the radio
display.
7. Press OK to confirm and view the list of previously paired phone.
8. Select the desired device and press OK to connect to the phone.
Note:Only one device can be connected at a time. When another phone
is connected, the previous one will be disconnected.
Setting a phone as primary
To set a previously paired phone as your primary phone:
Note:To scroll, press
SEEKor/.
SYNCphone features
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2011 SYNC/MGM(mgm)
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5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until PROMPTS appears in the radio display.
7. Press OK to enter the PROMPTS menu.
8. Scroll to toggle between PROMPTS ON or PROMPTS OFF. (The
default setting is ON).
9. Press OK when the desired selection appears in the radio display. SET
ON or SET OFF will appear in the radio display as a confirmation.
SYNCwill then take you back to the ADVANCED menu.
Changing the language setting
SYNCallows you to select from three languages: English, French and
Spanish. Once selected, all radio display messages and prompts will be in
the selected language. To access the language menu:
Note:To scroll, press
SEEKor/.
1. Press
or PHONE to enter the PHONE MENU.
2. Scroll repeatedly until SYSTEM SETTINGS appears in the radio
display.
3. Press OK to confirm and enter the SYSTEM SETTINGS menu.
4. Scroll repeatedly until ADVANCED appears in the radio display.
5. Press OK to confirm and enter the ADVANCED menu.
6. Scroll repeatedly until LANGUAGES appears in the radio display.
7. Press OK to enter the LANGUAGES menu.
8. Scroll repeatedly to cycle through ENGLISH, FRANCAIS and
ESPANOL.
9. Press OK when the desired selection appears in the radio display. If
you have changed the language setting, the radio display will read
UPDATING. Once the change is complete, SYNCwill confirm the
change audibly and in the radio display. SYNCwill then take you back
to the LANGUAGES menu.
Returning to the factory defaults
SYNCallows you to return to its factory defaults settings. This selection
will not erase your downloaded phone book, call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
reset.
Note:To scroll, press
SEEKor/.
SYNCphone features
43SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
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VOICE COMMANDS IN MEDIA MODE
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Voice commands when using the USB port
When using the USB port, you may say any of the following
commands:
•Play all•Play
•Pause•What’s playing?
•Connections•Play next track
•Play previous track•Play next folder
2
•Similar music•Play previous folder2
•Autoplay on•Autoplay off
•Repeat off•Repeat on
•Shuffle on•Shuffle off
•Play genre
1•Play playlist 1
•Play album •Play artist 1
•Play track 1•Search artist 1
•Search genre 1•Search track 1
•Search album 1•Refine album 1
•Refine artist 1•Refine track 1
1
Voice commands are not available until indexing is complete.
2Voice commands only available in folder mode. For more information,
refer toExploring the USB devicelater in this chapter.
Note:In the above possible commands,“”is a dynamic listing in
that it could be the name of any desired group, artist, etc.
Autoplay:With this feature ON, SYNCallows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNCwill not begin to play any of your music
until all media has all been indexed.
SYNCmedia features
46SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)