2011 Mercury Mariner towing

Safety chains
Always connect the trailer’s safety chains to the hook retainers on the
vehicle. To connect the trailer’s safety chains, cross the chains under the
trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
WARNING:Do not connect a trailer’s hydraulic brake system
directly to your vehicle’s brake system. Your vehicle may not
have enough braking power and your chances of having a collision
greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. Do not
connect trailer lamps directly to your vehicle’s tail lamps. This can cause
damage to your vehicle’s electrical system. Contact your authorized
dealer or trailer rental agency for proper instructions and equipment for
hooking-up trailer lamps.
WARNING:Never connect any trailer lighting to the vehicle’s
tail lamp circuits, because it may damage the electrical system
resulting in fire. Contact your authorized dealer as soon as possible for
assistance in proper trailer tow wiring installation. Additional electrical
equipment may be required.
Driving while you tow
When towing a trailer:
•Do not drive faster than 70 mph (113 km/h) during the first 500 miles
(800 km) of trailer towing and don’t make full-throttle starts.
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•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Use the grade assist feature when towing. This feature provides engine
braking and helps eliminate excessive shifting for optimum fuel
economy and transmission cooling.
•Allow more distance for stopping with a trailer attached; anticipate
stops and brake gradually.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer toSpecial operating conditionsin the
Scheduled Maintenance Guidechapter.
Trailer towing tips
•Practice turning, stopping and backing-up before starting on a trip to
get the feel of the vehicle-trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 in (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
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•Affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines for your specific powertrain combination to tow
your vehicle for personal travel (such as behind a motor home or a truck).
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Front-wheel drive (FWD) vehicles:
Tow your FWD vehicle with all four wheels on the ground or with the
front wheels off the ground by using a tow dolly. If you are using a tow
dolly follow the instructions specified by the equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•For vehicles equipped with an automatic transmission, have
your transmission fluid level checked by an authorized dealer.
For the correct transmission fluid level when flat towing (all four
wheels on the ground), refer toTransmission fluidin the
Maintenance and Specificationschapter.
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an
automatic transmission or 70 mph (113 km/h) if equipped with a
manual transmission.
•For vehicles equipped with an automatic transmission, start the engine
and allow it to run for five minutes at the beginning of each day and
every six hours thereafter. With the engine running and your foot on
the brake, shift into D (Drive) and then into R (Reverse) before
shifting back into N (Neutral).
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Four-wheel drive (4WD) vehicles:
Tow your 4WD vehicle with all four wheels on the ground or with all four
wheels off the ground using a vehicle transport trailer.Do not tow your
4WD vehicle with the front wheels off the ground (by using a tow
dolly) and the rear wheels on the ground.This will cause damage to
your 4WD system. If you are using a vehicle transport trailer, follow the
instruction specified by the equipment provider.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•For vehicles equipped with an automatic transmission, have
your transmission fluid level checked by an authorized dealer.
For the correct transmission fluid level when flat towing (all four
wheels on the ground), refer toTransmission fluidin the
Maintenance and Specificationschapter.
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in N (Neutral).
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) if the vehicle is equipped with an
automatic transmission or 70 mph (113 km/h) if equipped with a
manual transmission.
•For vehicles equipped with an automatic transmission, start the engine
and allow it to run for five minutes at the beginning of each day and
every six hours thereafter. With the engine running and your foot on
the brake, shift into D (Drive) and then into R (Reverse) before
shifting back into N (Neutral).
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If the traction control system is activated excessively in a short period of
time, the braking portion of the system may become temporarily disabled
to allow the brakes to cool down. In this situation, traction control will
use only engine power reduction or transfer to help control the wheels
from over-spinning. When the brakes have cooled down, the system will
regain all features. Anti-lock braking, RSC, and ESC are not affected by
this condition and will continue to function during the cool-down period.
The engine traction control and brake traction control system may be
deactivated in certain situations. See theSwitching off traction control
section below.
Electronic stability control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During electronic stability control events, the stability control light in the
instrument cluster will flash.
Certain adverse driving maneuvers may activate the electronic stability
control system, which include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Roll Stability Control™ (RSC)
Roll Stability Control (RSC) may help to maintain roll stability of the
vehicle during adverse maneuvers. RSCoperates by detecting the
vehicle’s roll motion and the rate at which it changes and by applying the
brakes to one or more wheels individually.
During an event that activates Roll Stability Control™ (RSC), the
stability control light in the instrument cluster will flash.
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Trailer sway control (if equipped)
Your vehicle may be equipped with trailer sway control (TSC). When
properly equipped, trailer sway control will use the sensors of the
vehicle’s AdvanceTracwith RSCsystem to detect and attempt to
mitigate trailer sway by applying brake force at individual wheels and, if
necessary, by reducing engine power. No driver action is required.
WARNING:Trailer sway control does not prevent a trailer from
swaying, it mitigates the sway from increasing once it has
occurred. TSC cannot stop all trailers from swaying. If you are
experiencing trailer sway, it is likely that the trailer is improperly
loaded for the correct tongue weight or the speed of the vehicle and
trailer is too high. Pull the vehicle-trailer over to a safe location to
check the trailer weight distribution and tongue load and reduce speed
to a safe level while towing. If trailer sway is experienced, SLOW
DOWN. Always use caution when towing a trailer and follow the
tongue weight recommendations. Refer to theTrailer towingsection
in theTires Wheels and Loadingchapter of this owner’s guide for
more information on towing a trailer with your vehicle.
During trailer sway control events, the stability control light in the
instrument cluster will flash momentarily. In some cases, when trailer
sway is detected, the vehicle speed is too high and may be at or above a
speed at which trailer sway will grow continuously. This may cause the
system to activate multiple times, and you may experience a slight
deceleration of the vehicle.
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. Pressing and
holding the stability control button for more than five seconds will
disable the trailer sway control feature and the stability control light will
flash momentarily and then illuminate solid for that ignition cycle. Trailer
sway control can be re-enabled by momentarily pressing the stability
control button. Trailer sway control will also be re-enabled at each new
key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
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Note:The default setting for the camera delay is off. Press the
“Settings” button found on the navigation screen (if equipped) to set the
camera delay feature to on or off.
When towing, the camera will only see what is being towed behind the
vehicle; this might not provide adequate coverage as it usually provides
in normal operation and some objects might not be seen.
The lens for the camera is located on the liftgate. Keep the lens clean so
the video image remains clear and undistorted. Clean the lens with a
soft, lint-free cloth and non-abrasive cleaner.
Note:If the camera image is not clear or seems distorted, it may be
covered with water droplets, snow, mud or any other substance. If this
occurs, clean the camera lens before using the reverse camera.
WARNING:The camera is a reverse aid supplement device that
still requires the driver to use it in conjunction with the rearview
mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
WARNING:Do not use the camera with the liftgate open.
If the back end of the vehicle is hit or damaged, then check with your
authorized dealer to have your camera checked for proper coverage and
operation.
Night time and dark area use
At night time or in dark areas, the camera relies on the reverse lamp
lighting to produce an image. Therefore it is necessary that both reverse
lamps are operating in order to get a clear image in the dark. If either of
the lamps are not operating, stop using the camera, at least in the dark,
until the lamp(s) are replaced and functioning.
Servicing
•If the image comes on while the vehicle is not in R (Reverse), have
the camera inspected by your authorized dealer.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
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