2011 MERCEDES-BENZ SPRINTER air condition

from the windshield and the wiper blades to
prevent smearing.
Smears
impair the driver's
view, and their effect is made worse in
conditions where visibility is poor (e.g. glare,
mist, darkness, snow). You may therefore fail
to recognize dangers, or not recognize them
in time, and thereby cause an accident.
! Make sure that the automatic car wash is
suitable for the size of the vehicle.
Before washing the vehicle in an automatic
car wash, fold in the exterior mirrors and
remove the radio/telephone antenna.
Otherwise, the exterior mirror, antenna or
the vehicle itself could be damaged.
Make sure that the antenna is installed and
that the exterior mirrors are fully folded out
again when you leave the automatic car
wash.
! Make sure that the side windows are
completely closed, that the ventilation/
heating is switched off and that the
windshield wiper switch is set to 0.
Otherwise, the rain/light sensor could be
activated, triggering unintended wiper
movements. This can cause damage to the
vehicle.
After putting the vehicle through an
automatic car wash, wipe off wax from:
R the rear-view camera lens ( Y page 163)
R the windshield and the wiper blades. This
prevents smears and reduces wiping noise
which can be caused by residue on the
windshield. Cleaning the engine
! Water must not

enter intake or ventilation
openings. When cleaning with high
pressure water or steam cleaners, the
spray must not be aimed directly at
electrical components or the terminals of
electrical lines. Preserve the engine after the engine has
been cleaned.
Protect

the belt drive system
from exposure to the preservative agent. Alloy wheels
Clean the alloy wheels regularly.
! Do not use

any acidic or alkaline cleaning
agents. They can cause corrosion on the
wheel bolts (wheel nuts) or the retainer
springs for the wheel-balancing weights. After driving off-road or on
construction sites
G
Warning
Dirt on the vehicle can affect road and
operating safety.
It can specifically result in the following
dangers:
Stone impact. Stones trapped between the
tires can be thrown out while driving. This
could injure other

road users or damage other
vehicles (especially windscreens).
Risk of skidding. Dirt and mud on the tires/
on the road reduce the grip of the tires on the
road. This especially applies when the surface
is wet. The vehicle could then start to skid.
Risk of injury. Dirt and mud on the steps and
entrance can make the steps unsafe. This
could cause you to slip off the steps and be
injured.
For this reason, you should always clean your
vehicle carefully after driving off-road or on
construction sites before driving on public
roads. Observe the corresponding safety
notices in this chapter if you use a power
washer or an automatic car wash to clean your
vehicle.
X Clean the vehicle, paying special attention
to the following:
R
Lighting system
R Windows and exterior mirrors
R Access steps and entrances Cleaning and care
165
Operation Z

R
Grab handles
R Wheels, tires and wheel arches
R License plates
X Remove any trapped foreign objects, e.g.
stones.
X Check the wheel suspension for damage. G
Warning
Dirty brake discs and brake pads/linings can
impair braking performance (up to the point
of total failure).
This could lead to an accident.
Check the brake system for operating safety
by testing the brakes before driving the
vehicle on public roads.
In the event of impaired braking, stop the
vehicle while paying attention to the traffic
conditions and contact a qualified specialist
workshop which has the necessary specialist
knowledge and tools for the work required.
For this, we recommend an authorized
Sprinter Dealer. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
After driving in mud, sand, water or in similar
conditions:
R check the brake system for operating
safety.
R clean the wheels, chassis and brake
system.
R check the wheels, chassis and brake
system for damage. Have any damage
repaired at a qualified specialist workshop,
e.g. an authorized Sprinter Dealer. Maintenance
General notes
The scope and regularity of the maintenance
work primarily depend on the often diverse
operating conditions.
The vehicle Maintenance Booklet describes
the scope and frequency of maintenance
work and contains additional notes on the New Vehicle Limited Warranty and on service
products.
Specialist knowledge beyond the scope of
these Operating
Instructions

is required when
carrying out testing and maintenance work.
Have this work carried out by trained
personnel.
i Maintenance services must be carried out
in accordance with the provisions and
recommendations in the Maintenance
Booklet.
Not doing so could void the warranty claim
and lead to refusal of goodwill gestures
after the manufacturer has submitted a
damage report. G
Warning
Before carrying out maintenance operations
and repairs, you must read the sections
referring to maintenance operations and
repairs:
R this includes relevant sections of the
technical documentation, such as the
operating instructions and workshop
information.
R you should also

familiarize yourself with the
legal requirements, such as work safety
regulations and accident prevention
measures.
You could otherwise fail to recognize dangers
and thereby injure yourself or others.
You must secure the vehicle on axle stands of
sufficient load bearing capacity if work is
being carried out beneath it.
Never use the vehicle jack instead of stands.
The jack could slip and the vehicle could drop.
This could result in serious injury to yourself
or others.
The vehicle jack is intended only to raise the
vehicle for a short time.
Always have maintenance work carried out at
a qualified specialist workshop. The workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. For this, we recommend an 166
Maintenance
Operation

Vehicles with a yellow oil dipstick: only check
the oil level when the engine is cold.
X
Park the vehicle on a level surface. X
Pull out oil dipstick 0046.
X Wipe oil dipstick 0046 using a lint-free cloth.
X Reinsert oil dipstick 0046 into the dipstick
tube to the stop and remove it again.
X Check the oil level on oil dipstick 0046.
The oil level must be between MIN mark
008A and MAX mark 0047.
The difference in quantity between
marks 0047 and 008A is approximately
2 US quarts (2 l).
X Add engine oil if necessary.
Adding engine oil You will find information about approved
engine oils in the "Service products" section
(Y page 156).
X
Unscrew cap 0088 of the filler neck and
remove it.
! The alternator
is
located below the engine
oil filler neck. If engine oil spills onto the
alternator, there is a danger of alternator
damage. Be very careful when adding
engine oil.
X Add the amount of oil required.
! Do not add
too much oil. If the oil level is
above the MAX mark on the dipstick, too
much oil has been added. This can lead to engine damage or catalytic converter
damage. Have excess oil siphoned off.
0040Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
X Place cap 0088 on the
filler neck and tighten. Air filter for the rear-compartment air
conditioning
An increased amount of sand or dust may
collect in the

air filter when you drive on dusty
or sandy roads. Air filter in the roof in the rear compartment
!
If the air filter is visibly dirty, it must be
cleaned or replaced.

The dirt can otherwise
damage the air-conditioning system. Such
damage is not covered by the New Vehicle
Limited Warranty.
For this reason, check the air filter regularly
for visible dirt.
X To remove the air filter: carefully prize
cover 0046 out of recesses 0047 and remove.
X Remove the filter mat.
X To clean the filter mat:
wash the
filter mat
with clear water.
X Leave the filter mat to dry.
i The filter mat
must not be cleaned or dried
in a machine. Maintenance
173
Operation Z

X
To install the air filter: insert the filter
mat.
X Put cover 0046 on. Vehicle assemblies
Check the assemblies regularly for leaks. If
fluid is being lost (e.g. there are oil stains
where the vehicle is parked), have the cause
found and rectified
immediately at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer.
0040Environmental note
When used improperly, service products are
harmful to the environment.
Do not allow service products to enter the
sewage system, surface

waters, ground water
or soil. Replacing the wiper blades
G
Warning
If the windshield wipers are set to intermittent
wipe or the rain/light sensor is active, the
windshield wipers could start moving at any
time and injure you or others.
Always remove the

key from the ignition lock
before replacing the wiper blades. G
Warning
Wiper blades are wear parts. Change the
wiper blades every six months, ideally in the
spring and fall.

Otherwise, the windshield and
rear window will not be wiped properly. This
may prevent you from observing the traffic
conditions, thereby causing an accident.
! Do not open the hood when a wiper arm
is folded away from the windshield.
Otherwise, you could damage the hood.
Do not fold the wiper arms back onto the
windshield without wiper blades fitted as
this could scratch the windshield. !
Only touch the windshield wiper where it
connects to the wiper arm. You could
otherwise damage the

wiper blade inserts.
Removing X
Apply the parking brake.
X On vehicles with automatic transmission,
move the selector lever to position P.
X Turn the key to position 1 in the ignition
lock. Front wiper arm with windshield wiper
X
Fold wiper arm 008A away from the
windshield.
X Set windshield wiper 0046 at right angles to
the wiper arm.
X Press two retaining clips 0047 together
in
the
direction of the arrow and swing windshield
wiper 0046 away from wiper arm 008A.
X Pull windshield wiper 0046 up and out of the
retainer on wiper arm 008A.
Installing X
Slide windshield wiper 0046 into the retainer
on wiper arm 008A.
X Press windshield wiper 0046 onto wiper arm
008A until you

hear retaining clips 0047 engage.
X Fold wiper arm 008A onto the windshield
again. 174
Maintenance
Operation

Problem Possible causes/consequences and
0050 Solutions008A
The red SRS
indicator lamp
does not go out
approximately
four seconds
after switching
on the ignition,
or lights up
again. G
Warning!
The restraint systems have malfunctioned. The air bags or belt
tensioners could be triggered unintentionally or might not be
triggered at all in the event of an accident.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
If it is torn: do not drive on. Consult the nearest qualified
specialist workshop.
If it is not damaged: have the vehicle checked at a qualified
specialist workshop. 003F
The red battery
charge indicator
lamp lights up
while the engine
is running. G
Warning!
The battery is faulty.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Contact a breakdown service, e.g. an authorized Sprinter
Dealer. 0026
The yellow brake
pad wear
indicator lamp
lights up after
the engine is
started or while
the vehicle is in
motion. G
Warning!
The brake pads/linings have reached their wear limit.
X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. Troubleshooting
191Practical advice Z

Problem Possible causes/consequences and
0050 Solutions00BB
The yellow
check engine
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has
occurred. This malfunction or
defect can damage the exhaust gas aftertreatment.
After the first message and under normal operating conditions,
you can drive on for up to approximately 500 miles (800 km). Then
a warning tone sequence sounds and the engine can only be
started 20 times.
X Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204).
X Have the exhaust gas aftertreatment checked as soon as
possible at a qualified specialist workshop.
In some states it is legally prescribed that after the check engine
indicator lamp lights up you must contact a qualified specialist
workshop immediately. Observe legal requirements. 00AB
The yellow air
filter indicator
lamp lights up
while the engine
is running. The service limit for the air filter has been reached. The air filter
is dirty.
X
Have the air filter element replaced as soon as possible at a
qualified specialist workshop. 0077
The yellow tire
pressure
monitor warning
lamp comes on. G
Warning!
The tire pressure monitor indicates a rapid or severe loss of
pressure in at least one tire.
X Stop the vehicle without making any extreme steering
maneuvers or braking suddenly. Pay attention to the traffic
conditions while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning lamp

goes out after you have been driving for a few
minutes with the malfunction rectified.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197). Troubleshooting
195
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions00BE
Check coolant
level The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X
Add coolant, observing the warning notes while doing so
(Y page 169).
X Have the coolant system checked at a qualified specialist
workshop if the
coolant needs topping up more often than usual.003E
Hood open You are already driving at walking pace, even though the hood is
not closed.
X
Close the hood. 00B4
Engine oil
Add

1.0
quart(Canada: 1.0
liter) The oil level is too low.
X
Check the oil level the next time you refuel ( Y page 171), and
top up the oil. 00B4
Engine oil level
Not when eng.
running You want to check the oil level even though the engine is running.
X
Switch off the engine.
X Check the oil level (Y page 171). 00B4
Engine oil level
Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X
Siphon off excess oil until the oil is at the specified level.
Observe the legal requirements. 00B4
Engine oil level
Stop, turn engine
off There is not enough oil, or no oil in the engine. There is a danger
of engine damage.
X
Pull over immediately, paying attention to road and traffic
conditions.
X Check the oil level with the oil dipstick ( Y page 172).
If the oil level is OK: have the malfunction repaired
immediately at a qualified specialist workshop.
If the oil

level is too low: have the vehicle towed to a qualified
specialist workshop. 00B4
Oil sensor Visit
workshop The measuring system is malfunctioning.
X
Have the measuring system checked at a qualified specialist
workshop. 006D
Please enter PIN: You have not yet entered your PIN in the mobile phone.
X
Enter the PIN for the SIM card. Troubleshooting
207
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0063
Check tire(s) The pressure of one or more tires has dropped significantly. If the
tire pressure monitor
has detected the affected wheel, the wheel
position is also displayed.
X Pull over immediately, paying attention to road and traffic
conditions.
X Check the tires.
X Repair or change the wheel if necessary ( Y page 222).
X Check the tire pressure and correct it if necessary
(Y page 280).
The display message disappears automatically after driving for
a few minutes with the corrected tire pressure. 0063
Warning Tire
defect One or more tires is losing air rapidly. If the tire pressure monitor
has detected the affected wheel, the wheel position is also
displayed.
X
Stop the vehicle without making any sudden steering or braking
maneuvers, paying attention

to the traffic conditions as you do
so.
X Repair or change the wheel (Y page 222). 0039
Check Immobilizer
Visit workshop The key is no longer working.
X
Visit a qualified specialist workshop. 00B7
Reserve fuel
Drive
to a gas station The fuel level has fallen into the reserve range.
X
Refuel at the nearest gas station ( Y page 142).003E
Doors open You are already driving at walking pace, even though not all the
doors are closed.
X
Close the doors. 00BA
Water in fuel
Visit workshop The water that has collected in the water separator has reached
the maximum level.
X
Drain the water separator ( Y page 221).00BD
Check wash. fluid
level The washer fluid level has dropped to approximately
1
/ 3 of the
reservoir capacity.
X Add washer fluid ( Y page 171).208
Troubleshooting
Practical advice