2011 MERCEDES-BENZ SPRINTER trailer

Problem Possible causes/consequences and
0050 Solutions0055
The yellow bulb
indicator lamp
lights up when
the key is
turned
to position 2 in
the ignition lock. A bulb in the exterior lighting (with the exception of the front
position lamps and trailer lighting) is defective
6
.
X Change defective bulbs as soon as possible ( Y page 233).003E
The yellow door
indicator lamp
lights up while
you are driving. The vehicle is moving without all doors or the hood being closed.
X
Close the doors or hood. Notes on display messages
G
Warning
No messages can be displayed if the
instrument cluster and/or the display fails.
You will then not be able to see information
about the vehicle status, such as speed and
outside temperature, warning/indicator
lamps and display messages or the failure of
systems. Handling characteristics may be
affected. Adapt your speed and driving style
accordingly.
Immediately consult a qualified specialist
workshop. The qualified specialist workshop
must have the necessary specialist
knowledge and tools to carry out the work
required. We recommend an authorized
Sprinter Dealer for

this purpose. In particular,
all work relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop. G
Warning
The operating safety of your vehicle could be
jeopardized if maintenance work is carried
out incorrectly. As a result, you could lose
control of the vehicle and cause an accident.
In addition, the

safety systems may no longer be able to protect you or others as they are
designed to do.
Always have
maintenance

work carried out at
a qualified specialist workshop. The qualified
specialist workshop must have the necessary
specialist knowledge and tools to carry out
the work required. We recommend visiting an
authorized Sprinter Dealer. In particular, work
relevant to safety or on safety-related
systems must be carried out at a qualified
specialist workshop.
i If you turn the key to position 2 in the
ignition lock, all warning/indicator lamps
(except the turn signal indicator lamps) and
the display are activated. Please make sure
that they are working properly before
commencing a journey.
Vehicles without steering wheel
buttons Warnings, malfunctions or additional
information may
also

be shown in the display.
The following tables show all the display
messages. For certain display messages, a
warning tone or a continuous tone will also
sound.
6 The lamp failure

indicator may, depending on equipment, be omitted for all lamps with the exception of turn
signals. Troubleshooting
197
Practical advice Z

Display messages Possible causes/consequences and
0050 Solutions0065
Brake force
distribution G
Warning!
EBD has been deactivated due to undervoltage.
The battery might not be charging.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X Pull over immediately, paying attention to road and traffic
conditions.
X Do not continue driving.
X Visit a qualified specialist workshop. 0065
Brake force
distribution Visit
workshop G
Warning!
EBD has malfunctioned.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X Pull over immediately, paying attention to road and traffic
conditions.
X Do not continue driving.
X Consult a qualified specialist workshop. 0066
Parking brake
Release brake A warning tone also sounds.
You are driving with the parking brake applied.
X
Release the parking brake ( Y page 112).0082
Seatbelt sys.
Visit workshop G
Warning!
The belt system has malfunctioned.
X Visit a qualified specialist workshop as soon as possible. 00AE
Coolant Stop,
turn
engine off The coolant temperature is too high.
X
Pull over immediately, paying attention to road and traffic
conditions.
X Consult a qualified specialist workshop. 00AE
Coolant Stop,
turn
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads
(e.g. driving in mountainous terrain, trailer towing, etc.), this
display message may be shown when the ignition is switched on
or the engine is restarted.
X
Run the engine for approximately one minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown.206
Troubleshooting
Practical advice

Arrangement
Fuses
Fuse block F55/3
No. Consumer Fuse
rating 1 Mirror setting/rear
window defroster 5 A
2 Rear window wiper 30 A
3 Rear view camera/
mobile phone/DIN-slot
basic wiring (roof) 5 A
4 Working speed governor
(ADR)/power take-off/
trailer control unit AAG 7.5 A
5 Electronic transmission
control, ETC control unit 10 A
6 Unassigned —
7 Electronic selector lever
module 10 A No. Consumer Fuse
rating 8 Terminal 15 body
manufacturer/loading
tailgate/tipper 10 A
9 Roof ventilator/siren 15 A
Fuse block F55/4
No. Consumer Fuse
rating 10 Terminal 30, body/
equipment
manufacturer 25 A
11 Terminal 15, body/
equipment
manufacturer 15 A
12 D+, body/equipment
manufacturer 10 A
13 Rear-compartment air
conditioning 30 A
14 Trailer power socket 20 A244
Electrical systemPractical advice

No. Consumer Fuse
rating 15 Trailer recognition unit 25 A
16 Tire pressure monitor/
PARKTRONIC 7.5 A
17 PSM control unit 25 A
18 PSM control unit 25 A
Fuse block F55/5
No. Consumer Fuse
rating 19 Overhead control panel 5 A
20 Perimeter lamp 7.5 A
21 Rear window defroster 1 30 A
22 Rear window defroster 2 15 A
23 12 V socket rear left,
cargo compartment/
passenger
compartment/non-MB
body electrics 15 A
24 12 V socket under the
base of driver's seat 15 A
25 12 V socket rear right,
cargo compartment/
passenger compartment 15 A
26 Auxiliary heating 25 A
27 Heater booster system 25 A
Fuse block F55/6
No. Consumer Fuse
rating 28 Exhaust gas
aftertreatment – SCR
10
control unit 10 A
29 Unassigned — No. Consumer Fuse
rating 30 Brake booster 30 A
31 Rear-compartment
heating blower/sliding
door closing assistance,
left 30/15 A
32 Exhaust gas
aftertreatment – SCR
10
relay power supply 10 A
33 Sliding door closing
assistance, right 15 A
34 Exhaust gas
aftertreatment – SCR
10
heater 1 tank 15 A
35 Exhaust gas
aftertreatment – SCR
10
heater 2 hose 15 A
36 Exhaust gas
aftertreatment – SCR
10
heater 3 delivery pump 10 A
Batteries for the remote control
Notes on changing the batteries
G
Warning!
Batteries are toxic and contain caustic
substances. For this reason, keep batteries
out of the reach of children.
If a battery
has been swallowed, visit a doctor
immediately.
0040Environmental note Batteries contain toxic substances.
It is illegal to dispose of them with
household
waste. Batteries

must be
collected separately and be
10 Selective Catalytic Reduction. Batteries for the remote control
245
Practical advice Z

Jump-starting connection point left of the air filter
X
Then, use other positive terminal
clamp 0046 of the jumper cable to turn the
red protective cap of the jump-starting
connection point clockwise and slide it
back and connect positive terminal
clamp 0046 to positive terminal 0086 of the
jump-starting connection point.
i Do not connect the jumper cable to the
additional battery in the engine
compartment. The
additional
battery is not
suitable for jump-starting operations.
X Run the donor vehicle's engine at idling
speed.
X First, connect the negative terminal clamps
of the jumper cable to negative terminal
008A of the donor battery and then to earth
contact 0088 of your own vehicle.
X Start the engine.
i You can
now

switch electrical consumers
back on but do not switch on the lights.
X First, disconnect the negative terminal
clamps of the jumper cable from earth
contact 0088 and then

from negative terminal
008A of the donor battery.
X First disconnect the positive terminal
clamps of the jumper cable from positive
terminal 0086 of the jump-starting
connection point and then from positive
terminal 0047 of the donor battery.
The red protective cap springs back to its
initial position when positive terminal
clamp 0046 is removed from the jump-
starting connection point. X
Place the cover on positive terminal 0047 of
the donor battery.
i You can now switch the lights on.
X Have the battery checked at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer. Tow-starting
You cannot tow-start

your vehicle as it has an
automatic transmission. Towing
General notes G
Warning
Tow the vehicle using a rigid towing bar if:
R the engine is not running.
R the voltage supply

or the vehicle's electrical
system is malfunctioning.
There is no power assistance for the steering
and braking when the engine is not running.
You must then use significantly greater force
to steer the vehicle and brake.
Do not tow the vehicle if the key cannot
be turned in the ignition lock. The steering is
then locked and it will not be possible to steer
the vehicle.
When towing another vehicle, its weight
should not be greater than the permissible
gross weight of your vehicle.
Comply with national regulations when
towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it. When towing the vehicle, use a
rigid towing bar.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
i Before towing, deactivate the automatic
locking while driving function (Y page 55). 248
Jump starting, tow-starting and towing away
Practical advice

You could otherwise become locked out
when pushing or towing the vehicle.
! Do not exceed the towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
X Turn the key to position 2
in the ignition
lock.
X For a towing distance of up to 30 miles
(50 km), move the selector lever to
position N. G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling
down, e.g. with the aid of another person or
by tying the propeller shaft up.
X For a towing distance greater than
30 miles(50 km), remove the propeller
shafts to the driven axles.
! Always use new bolts when installing the
propeller shafts.
Front towing eye The fixture for the front towing eye is located in the
bumper.
X
To install the towing eye: press on
cover 0046 in the direction of the arrow and
remove cover 0046.
You will see the fixture for the towing eye.
X Take the towing eye and lug wrench from
the vehicle tool kit (Y page 182). X
Screw in the towing eye clockwise to the
stop.
X Insert the lug wrench handle into the
towing eye and tighten.
X To remove the towing eye: take the lug
wrench from the vehicle tool kit.
X Insert the lug wrench handle into the
towing eye and turn the wrench counter-
clockwise.
X Unscrew the towing eye.
X Insert cover 0046 with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and lug wrench back
in the vehicle tool kit.
Rear towing eye If your vehicle is equipped with a rear towing
eye, this
is

installed to the rear of the chassis
on the right-hand side when viewed in the
direction of travel.
i If your vehicle has a trailer coupling, use
this for towing.
Recovering a vehicle that is stuck If the drive wheels are dug in to loose or
muddy ground, tow the vehicle with extreme
care, particularly if it is laden.
Pull the
vehicle

smoothly and straight ahead.
There is otherwise a risk of damage to the
chassis.
Do not tow the vehicle out with a trailer
attached.
Tow the vehicle out backwards in the tracks
already made, if possible.
Towing the vehicle in the event of
particular malfunctions With transmission damage
G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling Jump starting, tow-starting and towing away
249
Practical advice
Z

down, e.g. with the aid of another person or
by tying the propeller shaft up.
X Always remove the propeller shafts leading
to the driven axles.
! Always use new bolts when installing the
propeller shafts.
With front axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the front axle. G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling
down, e.g. with the aid of another person or
by tying the propeller shaft up.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
With rear axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the rear axle.
Malfunction in the electrical system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to
position N, you must provide power to the
vehicle's electrical system in the same way
as jump-starting ( Y page 247).
Have the vehicle

transported on a transporter
or trailer.
Transporting the vehicle The towing
eye can be used to pull the vehicle
onto a special transporter or trailer for
transportation.
! Only lash the

vehicle down by the wheels
or rims, not by vehicle parts such as axle or steering components. There is otherwise a
risk of damage to the vehicle.
X Move the selector lever of the automatic
transmission to position N.250
Jump starting, tow-starting and towing away
Practical advice

Tire and Loading Information
placard
0046 is on the B-pillar on the
driver's side. The Tire and Loading
Information placard shows the
permissible number of
occupants and the
maximum permissible vehicle load. It
also contains details of the tire sizes and
corresponding pressures for tires
mounted at the factory.
(2) The vehicle identification plate is located on the driver's seat frame. The vehicle
identification plate informs you of the
gross vehicle weight

rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating of the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle. Tire and Loading Information placard
Only for vehicles with a gross vehicle weight
rating of less than 10,000 lbs(4536 kg).
Maximum permissible gross vehicle
weight rating i
The details on the Tire and Loading
Information placard illustration

are only an
example. The maximum permissible gross
vehicle weight rating is vehicle-specific and
may differ from that which is illustrated.
You can find the valid maximum
permissible gross vehicle weight rating for
your vehicle on the Tire and Loading
Information placard. 0046
Maximum number of seats
0047 Maximum permissible gross vehicle
weight rating
X The Tire and Loading Information placard
gives you details on maximum permissible
gross vehicle weight rating 0047: "The gross
weight of occupants and luggage must
never exceed XXX kilograms or XXX
pounds."
The gross weight of all vehicle occupants,
cargo, luggage
and

trailer load/noseweight (if
applicable) must not exceed the specified
value.
Number of seats i
The details on the Tire and Loading
Information placard illustration

are only an
example. The number of seats is vehicle-
specific and can differ from the details
shown. The number of seats in your vehicle
can be found on the Tire and Loading
Information placard. 262
Loading the vehicle
Wheels and tires