2011 MERCEDES-BENZ SPRINTER stop start

Display messages Possible causes/consequences and
0050 Solutions0065
Brake force
distribution G
Warning!
EBD has been deactivated due to undervoltage.
The battery might not be charging.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X Pull over immediately, paying attention to road and traffic
conditions.
X Do not continue driving.
X Visit a qualified specialist workshop. 0065
Brake force
distribution Visit
workshop G
Warning!
EBD has malfunctioned.
The rear wheels
could lock sooner than expected when you apply
the brakes.
X Pull over immediately, paying attention to road and traffic
conditions.
X Do not continue driving.
X Consult a qualified specialist workshop. 0066
Parking brake
Release brake A warning tone also sounds.
You are driving with the parking brake applied.
X
Release the parking brake ( Y page 112).0082
Seatbelt sys.
Visit workshop G
Warning!
The belt system has malfunctioned.
X Visit a qualified specialist workshop as soon as possible. 00AE
Coolant Stop,
turn
engine off The coolant temperature is too high.
X
Pull over immediately, paying attention to road and traffic
conditions.
X Consult a qualified specialist workshop. 00AE
Coolant Stop,
turn
engine off The coolant temperature is too high.
If the vehicle is stopped after being subjected to extreme loads
(e.g. driving in mountainous terrain, trailer towing, etc.), this
display message may be shown when the ignition is switched on
or the engine is restarted.
X
Run the engine for approximately one minute at idling speed.
X Consult a qualified specialist workshop if the display message
continues to be shown.206
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor
cannot be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery ( Y page 178).The engine does not
start.
The starter motor
cannot be heard. The starter is faulty.
X
Have the starter checked at a qualified specialist workshop. Automatic transmission
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe transmission no
longer changes gear
correctly. The transmission is losing oil.
X
Have the transmission checked immediately at a qualified
specialist workshop. The acceleration
characteristics have
deteriorated
noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear.
X
Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position D or R.
X In position D, the transmission shifts into second gear; in
position R, the transmission shits into reverse gear.
X Have the transmission checked immediately at a qualified
specialist workshop.214
Troubleshooting
Practical advice

Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required.
We
recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe windshield wipers
are jammed. The wiper movement is obstructed, e.g. by leaves or snow. The
wiper motor has been deactivated.
X
Stop the
vehicle as soon as possible. For safety reasons, remove
the key from the ignition lock.
X Remove the cause of the obstruction.
X Switch on the windshield wipers again. The windshield wipers
have stopped working
completely. There is a malfunction in the windshield wiper drive.
X
Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Fuel and fuel tank
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a

result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe fuel tank has run
completely dry. There is air in the fuel system.
X
Bleed the fuel system . Fuel is
leaking from the
vehicle. G
Warning!
The fuel line or the fuel tank is damaged.
Leaking fuel creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the key from the ignition lock.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop.220
Troubleshooting
Practical advice

Tire sealant bottle for twin tires
006E
Valve
006F Tire sealant bottle with hook, hose and
angled connecting piece
X Shake tire sealant bottle 006F.
X Unscrew and remove the cap from valve
006E of tire sealant bottle 006F.
X Push angled connecting piece 0047 located
on hose 008A
of the tire inflation compressor
as far as it will go onto valve 006E of tire
sealant bottle 006F and fix in place.
The following steps differ depending on the
vehicle tires.
R Single tire (Y page 224)
R Twin tires, inner wheels ( Y page 225)
R Twin tires, outer wheels (
Y page 226)
Single tire 0070
Hook
0071 Button
0072 Lever 0073
Valve core extractor
0074 Tire valve
X Pull knob 0071 out of valve core extractor
0073 as far as it will go.
X Remove the cap from valve 0074 on the
defective tire.
X Hook tire sealant bottle 006F into the upper
vent hole in the wheel using hook 0070.
X Keep pressing lever 0072, place valve core
extractor 0073 firmly onto tire valve 0074 and
then release lever 0072.
X Press knob 0071 into the valve core of valve
0074, turning it gently as you do so, until the
shaft of valve core extractor 0073 engages.
X Turn knob 0071 counter-clockwise until the
valve core is unscrewed.
X Pull knob 0071 out of valve core extractor
0073 as far as it will go.
This pulls
the
valve core into the valve core
extractor and seals it against the valve core
extractor stop.
X Make sure that the pressure release screw
on pressure gauge 0086 is closed.
X Connect connector 0087 to the 12 V socket
(12 V, 25 A, 300 W) on the center console
(Y page 133).
! Only use the 12 V socket on the center
console to connect the electric air pump.
You could otherwise damage the vehicle's
electrics.
X Start the engine.
X Press I on tire inflation compressor
switch 0046.
The tire inflation compressor is activated.
The tire sealant

is then pumped into the tire
and the tire pressure is increased. Let the
tire inflation compressor run for at least 10
minutes until tire sealant bottle 006F is
completely empty and the tire pressure is
at least 43.5 psi (3.0 bar). 224
Wheels and tires
Practical advice

X
Hook tire sealant bottle 006F into the upper
vent hole in the wheel using hook 0072.
X Push angled connecting piece 0074 located
on the hose of tire sealant filler bottle 006F
as far
as
it will go on to valve core extractor
0071 and fix it in place.
X Make sure that the pressure release screw
on pressure gauge 0086 is closed.
X Connect connector 0087 to the 12 V socket
(12 V, 25 A, 300 W) on the center console
(Y page 133).
! Only use the 12 V socket on the center
console to connect the electric air pump.
You could otherwise damage the vehicle's
electrics.
X Start the engine.
X Press I on tire inflation compressor
switch 0046.
The tire inflation compressor is activated.
The tire
sealant

is then pumped into the tire
and the tire pressure is increased. Let the
tire inflation compressor run for at least 10
minutes until tire sealant bottle 006F is
completely empty and the tire pressure is
at least 43.5 psi (3.0 bar).
! Do not
run

the electric air pump for longer
than 20 minutes without a break; otherwise
it may overheat.
The air pump can be used again once it has
cooled down.
X Inflate the tire using the tire inflation
compressor until the recommended tire
pressure ( Y page 281) is reached.
X Then, press 0 on tire inflation compressor
switch 0046.
The tire inflation compressor is
deactivated.
X Slide knob 0073 quickly to the stop in valve
core extractor 0071.
X Turn knob 0073 clockwise
until
the valve core
is firmly screwed into tire valve 0075.i
Do not pull the valve core extractor from
the tire valve while the valve core is
unscrewed from the

tire valve. Tire sealant
could otherwise escape and make you
dirty.
The tire sealant is water-soluble. If tire
sealant escapes, you can wash it away with
water.
X Pull knob 0073 out of valve core extractor
0071 as far as it will go.
X Unscrew valve core extractor 0071 counter-
clockwise from tire valve 0075.
X Screw valve extension 0070 onto tire valve
0075 and tighten it.
X Screw the valve cap onto valve extension
0070.
After filling with tire sealant, ( Y page 228).
Twin tires, outer wheel The tire valve is located on the inside of the
outer wheel and should be positioned
horizontally on the left side of the wheel for
the repair process.
Valve tool with handle and turning piece226
Wheels and tires
Practical advice

You could otherwise become locked out
when pushing or towing the vehicle.
! Do not exceed the towing speed of
31 mph (50 km/h). You could otherwise
damage the transmission.
X Turn the key to position 2
in the ignition
lock.
X For a towing distance of up to 30 miles
(50 km), move the selector lever to
position N. G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling
down, e.g. with the aid of another person or
by tying the propeller shaft up.
X For a towing distance greater than
30 miles(50 km), remove the propeller
shafts to the driven axles.
! Always use new bolts when installing the
propeller shafts.
Front towing eye The fixture for the front towing eye is located in the
bumper.
X
To install the towing eye: press on
cover 0046 in the direction of the arrow and
remove cover 0046.
You will see the fixture for the towing eye.
X Take the towing eye and lug wrench from
the vehicle tool kit (Y page 182). X
Screw in the towing eye clockwise to the
stop.
X Insert the lug wrench handle into the
towing eye and tighten.
X To remove the towing eye: take the lug
wrench from the vehicle tool kit.
X Insert the lug wrench handle into the
towing eye and turn the wrench counter-
clockwise.
X Unscrew the towing eye.
X Insert cover 0046 with the lug at the bottom
and press it in at the top until it engages.
X Place the towing eye and lug wrench back
in the vehicle tool kit.
Rear towing eye If your vehicle is equipped with a rear towing
eye, this
is

installed to the rear of the chassis
on the right-hand side when viewed in the
direction of travel.
i If your vehicle has a trailer coupling, use
this for towing.
Recovering a vehicle that is stuck If the drive wheels are dug in to loose or
muddy ground, tow the vehicle with extreme
care, particularly if it is laden.
Pull the
vehicle

smoothly and straight ahead.
There is otherwise a risk of damage to the
chassis.
Do not tow the vehicle out with a trailer
attached.
Tow the vehicle out backwards in the tracks
already made, if possible.
Towing the vehicle in the event of
particular malfunctions With transmission damage
G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling Jump starting, tow-starting and towing away
249
Practical advice
Z

When you have mounted M+S tires:
X
Check the tire pressure (Y page 255).
X Restart the tire pressure monitor
(Y page 258). G
Warning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in
tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer. Snow chains
Snow chains increase traction on roads in
wintry conditions.
We recommend, for safety reasons, that you
only use class

U snow chains or traction aids
that conform to the SAE type U specification
and are approved for Sprinters. You can
obtain information about snow chains from
any authorized Sprinter Dealer.
R Only use snow chains when the road is
covered by a layer of snow. Do not exceed
the maximum permissible speed of 30 mph
(50 km/h). Remove the snow chains as
soon as possible once the road is no longer
covered with snow.
R The use of snow chains may be restricted
by local regulations. Observe the relevant
regulations when mounting snow chains.
! Check the snow chains for damage before
mounting them. Damaged or worn snow
chains may break, causing damage to
wheels, wheel arches or wheel suspension.
For this reason, you must use only snow
chains that are free of defects. Observe the
manufacturer's mounting instructions. If you intend to mount snow chains, please
bear the following points in mind:
R
You may not mount snow chains on all
wheel/tire combinations. When mounting
the snow chains, note the permissible tire
and snow chain dimensions.
R Mount snow chains only in pairs and only
to the rear wheels. Observe the
manufacturer's mounting instructions.
R Check the chain tension after driving
approximately 0.5 miles (1.0 km) .
i You can deactivate ASR when pulling
away with snow chains mounted.
(

Y page 49). This allows the wheels to spin
in a controlled manner, generating more
tractive force (friction effect). Tire pressure
Notes about tire pressure
G
Warning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate

tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure. Tire pressure
255Wheels and tires Z

Underinflation also reduces fuel efficiency
and tire
tread
life, and may affect the vehicle's
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the tire pressure monitoring system is not
operating properly. The TPMS malfunction
indicator is combined with the low tire
pressure telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is lit, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i USA only:
If the tire pressure monitor is
malfunctioning, it may take more than
10 minutes for the 0077 tire pressure
warning lamp to inform you of the
malfunction by flashing for 60 seconds and
then remaining lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after driving for a few minutes. Information on tire pressures is displayed in
the on-board computer. After a few minutes
of driving, the current tire pressure of each
tire is shown in the on-board computer
i
The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire
pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i If radio transmitting equipment (e.g.
wireless headphones, two-way radios) is
operated inside the vehicle or in the vicinity
of the vehicle, this can interfere with the
operation of the tire pressure monitor.
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment.
i Canada only:
This device complies with the RSS-210
Rules from Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful
interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Unauthorized modifications to the device
could void the user’s authority to operate
the equipment. Tire pressure
259
Wheels and tires Z