Problem Possible causes/consequences and
0050 SolutionsThe PARKTRONIC
warning displays
implausible distances.
For example, all the
segments may be lit
even though there
is no
obstacle present. The license plate or other parts attached near the sensors may
not be secured correctly.
X
Check the license plate and attachment parts near the sensors
for correct seating. The speed cannot be
set when cruise
control
is activated 9
. The display is showing a message of high priority and cannot
therefore show a change in speed.
X
Proceed as instructed by the message in the display.
X Deactivate cruise control White stripes appear on
the rear view camera's
monitor display or the
picture flickers. The rear view camera is exposed to very bright white light or
fluorescent light.
X
Check whether the rear view camera works at another location. The rear view camera is
functioning incorrectly
or not at all. R
The surrounding area is very dark.
R The outside temperature has changed rapidly or is very high.
R The camera lens is dirty or obstructed.
X Check the rear view camera and clean the camera lens if
necessary ( Y page 163).Auxiliary heating
G
Warning
The operating safety of the vehicle can be compromised if maintenance work is carried out
incorrectly. In particular, work that is carried out incorrectly on the heater jeopardizes its
operating safety. This
could cause you to lose control of the vehicle and cause an accident. The
safety systems may also not be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend that you use an authorized Sprinter Dealer for this purpose. In
particular, work relevant to safety or on safety-related systems must be carried out at a qualified
specialist workshop.
9 Only on vehicles with steering wheel buttons.216
Troubleshooting
Practical advice
Problem Possible causes/consequences and
0050 SolutionsThe key cannot be
turned in the ignition
lock. The vehicle voltage is too low.
X
Switch off all non-essential consumers, e.g. the seat heating,
interior lighting, and try to turn the key again.
If this does not work:
X Check and, if necessary, replace the starter battery.
or
X Jump-start the vehicle.
or
X Consult a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. Headlamps and turn signals
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do.
Always have maintenance work carried out at a qualified specialist workshop. The qualified
specialist workshop must have the necessary specialist knowledge and tools to carry out the
work required. We recommend visiting an authorized Sprinter Dealer. In particular, work relevant
to safety or on safety-related systems must be carried out at a qualified specialist workshop. Problem Possible causes/consequences and
0050 SolutionsThe headlamps are
fogged up
on
the inside. Air humidity is very high.
X
Drive with the headlamps switched on.
The headlamps are clear after a short distance. The headlamps are
fogged up
on
the inside. The headlamp housing is not sealed and moisture has been able
to enter.
X
Have the headlamps checked at a qualified specialist workshop. Windshield wipers
G
Warning
The operating safety of your vehicle could be jeopardized if maintenance work is carried out
incorrectly. As a
result, you could lose control of the vehicle and cause an accident. In addition,
the safety systems may no longer be able to protect you or others as they are designed to do. Troubleshooting
219
Practical advice
Z
Engine
Draining the fuel filter
If the 00BA
indicator lamp lights up, you must
drain the fuel filter.
! When the 00BA indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged.
0040Environmental note
When handling, storing and disposing of
diesel and diesel mixtures, please observe
the relevant regulations.
To this end, have the fuel filter with water
separator drained at a qualified specialist
workshop which
has
the necessary specialist
knowledge and tools to carry out the work
required, e.g. an authorized Sprinter Dealer.
The fuel filter with water separator is in the
engine compartment. X
Apply the parking brake and move the
automatic
transmission selector
lever to P.
X Switch off the diesel engine and open the
hood ( Y page 168).
X Place a suitable receptacle under drain
hose 0046.
X Turn the key to position 2 in the ignition
lock.
X Open drain plug 0047
immediately until
liquid
flows out of drain hose 0046. Make sure that the liquid flows into the receptacle under
drain hose
0046.
X Screw in drain plug 0047 as soon as
approximately 0.2 US qt (0.2 l) of liquid have been collected.
i The electric fuel pump stops the flow of
liquid automatically after 30 seconds.
X After draining, turn the key back to
position
0 in the ignition lock.
X Dispose of the liquid in an environmentally
responsible manner.
0040Environmental note
Have the drained liquid disposed of at a
qualified specialist workshop, e.g. an
authorized Sprinter Dealer.
X Drain the fuel filter again if the 00BA
indicator lamp remains lit.
! If the
00BA
indicator lamp remains lit even
after draining for the second time, have the
cause checked immediately at a qualified
specialist workshop, e.g. at an authorized
Sprinter Dealer. Bleeding the fuel system
Wheels and tires
General notes
The vehicle is equipped either with a spare
wheel or with
Premium tire sealant. The spare
wheel is under the rear of the vehicle
(Y page 185). The Premium tire sealant is
located in the stowage compartment in the
right-hand door sill ( Y page 184). G
Warning
Defective or worn tires, and underinflated or
overinflated tires, can cause significant
changes in the
vehicle's handling and braking
characteristics. There is an increased risk of
an accident. Wheels and tires
221
Practical advice
Z
Replace the tires, including the spare wheel,
at least every six years. They should be
replaced regardless of the degree of tread
wear. Check the tire pressure on the spare
wheel at regular intervals.
If you replace
a tire, we also recommend that
you replace the tire valve. G
Warning!
Only for vehicles without a tire pressure
monitor:
For safety reasons, we recommend that you
only use tire valves manufactured by
Schrader. These have been tested for use on
your vehicle.
Use only tire valves of type:
R TR 600 for the vehicle types 2500
R TR 418 for the vehicle types 3500
Using other tire inflation valves or valves
made by other manufacturers can result in
tire pressure loss and thereby impair the
operating safety of the vehicle.
You will find safety-relevant information on
tires and wheels in the "Tires and wheels"
section ( Y page 252).Preparing the vehicle
X Stop the vehicle as far away as possible
from traffic and
on a level, firm and non-slip
surface.
X Switch on the hazard warning lamps.
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Any passengers should leave the vehicle,
ensuring that they are not endangered as
they do so.
X Place the warning triangle or hazard
warning lights at a suitable distance.
Observe legal requirements. Using tire sealant
You can use
the Premium tire sealant to seal
small punctures, particularly those in the tire
tread. Tire sealant can be used at outside
temperatures down to –22 ‡ (–30 †). G
Warning
Smoking, fire
and naked flames are prohibited
when handling tire sealant. Avoid creating
sparks. The tire
sealant could otherwise ignite
and cause a fire. G
Warning
Your safety is at particular risk and the tire
sealant is unable to repair a tire in the
following situations:
R if there are cuts or punctures in the tire
larger than 0.23 inches (6 mm)
R if the rim is damaged
R if you have driven with very low tire
pressures or with flat tires
Do not drive any further. Consult a qualified
specialist workshop which
has the necessary
specialist knowledge and tools to carry out
the work required.
For this reason, we recommend an authorized
Sprinter Dealer. In particular, work relevant to
safety or on safety-related systems must be
carried out at a qualified specialist workshop.
X Prepare the vehicle as described
(Y page 222).
X Before using Premium tire sealant, you
should stop the
vehicle so that the damage
on the tire is at the bottom.
X It is beneficial to the sealing process if you
remove the foreign body that has pierced
the tire, e.g. a screw or a nail.
X Remove the Premium tire sealant, the
accompanying "max. 50 mph" ("max.
80 km/h") sticker and the tire inflation
compressor from the stowage222
Wheels and tires
Practical advice
i
If the valve
insert is damaged or lost when
it is unscrewed, you can use the valve insert
of the tire sealant bottle after you have
used the tire sealant.
X Unscrew the valve insert from the valve of
the tire sealant bottle using the valve
extractor.
! Do not run
the electric air pump for longer
than 20 minutes without a break; otherwise
it may overheat.
The air pump can be used again once it has
cooled down.
X Push angled connecting piece 0047 located
on tire inflation
compressor hose 008A as far
as it will go onto valve 0072 and fix it in place.
X Push I on tire inflation compressor
switch 0046 and inflate the tire to the
recommended tire pressure ( Y page 281).
X Then, press 0 on tire inflation compressor
switch 0046.
The tire inflation compressor is
deactivated.
i The tire sealant is water-soluble. If tire
sealant escapes,
you
can wash it away with
water.
X Screw the valve cap onto tire valve 0072.
After filling with tire sealant, ( Y page 228).
After filling with tire sealant X
Turn the pressure release screw on
pressure gauge 0086 counter-clockwise and
bleed the system.
X Turn the key to position 0 in the ignition
lock.
X Pull the tire inflation compressor connector
out of the 12 V socket.
X Stow the tire inflation compressor, tire
sealant bottle 006F with the valve core
extractor and/or valve tool, the warning triangle and hazard warning lights inside
the vehicle.
X Remove angled connecting piece 0047 from
valve 006E of tire sealant filler bottle 006F and
screw the valve cap onto the valve. G
Warning
You must not exceed a maximum speed of
50 mph (80 km/h) .
The "max.
50 mph" (80 km/h) sticker must be
affixed within the driver's field of vision.
The vehicle's handling characteristics may be
affected.
X Pull away immediately.
This enables the tire sealant to distribute
inside the tire and create a more effective
seal.
X Stop after driving for about three minutes
and check the tire pressure using the tire
inflation compressor, for example.
i You must connect the angled connecting
piece on hose 008A of the tire inflation
compressor directly to
the tire valve on the
tire.
X Correct the tire pressure accordingly if it
does not correspond to the recommended
tire pressure ( Y page 281).
X To increase the tire pressure: switch on
the tire inflation compressor.
X To reduce the tire pressure: open the
pressure release screw on pressure
gauge 0086.
X Drive to the nearest workshop and have the
tire repaired or replaced.
X Clean the valve core extractor with clean
water.
X Have tire sealant bottle 006F replaced as
soon as possible at a qualified specialist
workshop, e.g. an authorized Sprinter
Dealer.228
Wheels and tires
Practical advice
X
Insert new bulb 0047.
X Align and engage lamp housing 0046 on the
right-hand side.
! Have the bulbs for the overhead control
panel interior lights changed at a qualified
specialist workshop which has the
necessary specialist knowledge and tools
to carry out the work required. We
recommend an authorized Sprinter Dealer
for this purpose.
You could
otherwise
damage the overhead
control panel.
Rear interior lights K 15 W Interior light with switch
Interior light without switch
X
Switch off the lights.
X Press in the latching spring of lamp
housing 0046 with a
suitable implement, e.g.
a screwdriver.
X Pry off lamp housing 0046.
X For interior lights without a switch, fold
back protective cover 008A. X
Pull bulb 0047 out of the bulb holder.
X Insert new bulb 0047.
X For interior lights without a switch, fold
back protective cover 008A.
X Align lamp housing 0046 on the
left-hand side
and engage.
Rear interior lights W 5 W X
Switch off the lights.
X Undo screws 0046
and remove
the lamp lens.
X Push bulb 0047 into the bulb holder and
remove by turning counter-clockwise.
X Push new bulb 0047 into the bulb holder and
screw in by turning clockwise.
X Position the lamp lens and tighten
screws 0046 again. Fuses
i Blown fuses must be replaced with fuses
of the same rating (which can be
recognized by the
color and amperage) and
which have the amperage specified in the
fuse allocation chart. An authorized
Sprinter Dealer will be happy to advise you. G
Warning!
Only use fuses approved for Sprinter with the
fuse rating specified for the respective Electrical system
239
Practical advice
Z
X
Remove implement 0047.
X Refit cover 0046. Jump starting, tow-starting and
towing away
Jump-starting
General notes If the vehicle battery is flat, the engine can be
started from another vehicle using jumper
cables. For this purpose, the vehicle has a
jump-starting connection point in the engine
compartment.
The additional battery in the engine
compartment is
not
suitable for jump-starting
operations. If your vehicle requires jump-
starting, or if you use it to jump-start another
vehicle, use the jump-starting connection
point in the engine compartment. G
Warning
Explosive oxyhydrogen is produced when
batteries are being
charged. When working on
batteries, always make sure that the work
area is well ventilated.
Keep flames and naked lights away from the
battery, and do not smoke.
Prevent the creation of sparks (e.g. when
disconnecting the batteries). Sparks can
ignite the oxyhydrogen gas and cause the
batteries to explode. You and others could be
seriously injured. G
Warning
Due to the gases which escape from batteries,
there is a risk of acid burns when jump-
starting a vehicle.
Do not lean over the battery
while the engine is being jump-started.
! Avoid repeated and lengthy starting
attempts.
Do not use a rapid-charging device to start
the engine. When jump-starting, observe the following
points:
R
jump-starting must only be performed
when the engine and catalytic converter
are cold.
R do not start the engine if the battery is
frozen. Let the battery thaw first.
R when jump-starting, use
only batteries with
the same nominal voltage and a similar
capacity.
R only use jump leads protected against
polarity reversal, with adequate cross-
section and with insulated battery terminal
clamps.
X Make sure that the two vehicles do not
touch.
X Apply the parking brake.
X Move the selector lever of the automatic
transmission to position P.
X Switch off all electrical consumers.
X Switch on the battery isolating switch
(Y page 87).
X Remove the key from the ignition lock.
X Open the hood (Y page 168).
Connecting the jumper cable Connection plan
X
Remove the cover from positive
terminal 0047 of the donor battery.
X First connect one of the positive terminal
clamps of the jumper cable to positive
terminal 0047 of the donor battery. Jump starting, tow-starting and towing away
247
Practical advice Z
Jump-starting connection point left of the air filter
X
Then, use other positive terminal
clamp 0046 of the jumper cable to turn the
red protective cap of the jump-starting
connection point clockwise and slide it
back and connect positive terminal
clamp 0046 to positive terminal 0086 of the
jump-starting connection point.
i Do not connect the jumper cable to the
additional battery in the engine
compartment. The
additional
battery is not
suitable for jump-starting operations.
X Run the donor vehicle's engine at idling
speed.
X First, connect the negative terminal clamps
of the jumper cable to negative terminal
008A of the donor battery and then to earth
contact 0088 of your own vehicle.
X Start the engine.
i You can
now
switch electrical consumers
back on but do not switch on the lights.
X First, disconnect the negative terminal
clamps of the jumper cable from earth
contact 0088 and then
from negative terminal
008A of the donor battery.
X First disconnect the positive terminal
clamps of the jumper cable from positive
terminal 0086 of the jump-starting
connection point and then from positive
terminal 0047 of the donor battery.
The red protective cap springs back to its
initial position when positive terminal
clamp 0046 is removed from the jump-
starting connection point. X
Place the cover on positive terminal 0047 of
the donor battery.
i You can now switch the lights on.
X Have the battery checked at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer. Tow-starting
You cannot tow-start
your vehicle as it has an
automatic transmission. Towing
General notes G
Warning
Tow the vehicle using a rigid towing bar if:
R the engine is not running.
R the voltage supply
or the vehicle's electrical
system is malfunctioning.
There is no power assistance for the steering
and braking when the engine is not running.
You must then use significantly greater force
to steer the vehicle and brake.
Do not tow the vehicle if the key cannot
be turned in the ignition lock. The steering is
then locked and it will not be possible to steer
the vehicle.
When towing another vehicle, its weight
should not be greater than the permissible
gross weight of your vehicle.
Comply with national regulations when
towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it. When towing the vehicle, use a
rigid towing bar.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
i Before towing, deactivate the automatic
locking while driving function (Y page 55). 248
Jump starting, tow-starting and towing away
Practical advice