Page 6 of 40

Introduction
Active Service System (ASSYST)
General notes Your Sprinter is equipped with the
Active
Service System (ASSYST) . The
maintenance computer tracks distance
driven and the time elapsed since your last
service.
The maintenance service is shown in
the multifunction display in the instrument
cluster.
Approximately one month before the
maintenance service is due, the multifunction
display shows a message. It indicates when
the next maintenance service is due in miles
or days.
The icons or letters on the service indicator
show the type of service that is due.
¯ or A Oil Service Plus
° or B Maintenance service
Service due date display Vehicles with steering wheel buttons
One of the following messages appears:
^¯Service A: due in ... days
^¯Service A: due in ... miles
^¯Service A Carry out now
Vehicles without steering wheel buttons
One of the following messages appears:
^¯
for service A
^° for service B
The remaining distance in miles (mi) or the
remaining time in days (d) is shown.
Service due date has been exceeded A qualified specialist workshop, e.g. an
authorized Sprinter dealer resets the service
indicator during the service. Vehicles with steering wheel buttons
If the service due date has been exceeded,
one of the following messages will appear in
the display:
^¯Service
A: overdue by ... days
^¯Service A: overdue by ...
miles
A warning tone also sounds.
Vehicles without steering wheel buttons
If the service due date has been exceeded,
the ¯ or ° service icons flash for 10
seconds after the ignition is switched on. A
minus
sign also appears in front of the service
due date.
Service information You can find a list with descriptions of the
maintenance work in this booklet, from
(Y page 10). Following every maintenance
service, the authorized Sprinter dealer will
reset the service interval display by
confirming
the maintenance work performed.
The authorized Sprinter dealer performing the
maintenance services will confirm the work
has been carried out using the confirmation
pages in this Service Booklet (Y page 16).
We continuously strive to improve our
product and ask for your understanding that
we reserve the right to make changes in the
periodic maintenance work for our vehicles.
The information in this booklet is accurate as
of the press date. At the time of your
scheduled maintenance appointments with
your authorized Sprinter dealer, the most
current maintenance work information will be
utilized for your vehicle's age or mileage.
Please check with your authorized Sprinter
dealer for any changes to the periodic
maintenance work for your vehicle.
i If the ASSYST service interval display has
been accidentally reset, have an authorized
Sprinter dealer correct the setting. A reset
should only be performed once the
corresponding maintenance service has 4
Introduction
Maintenance Booklet
Page 8 of 40

Replacement of coolant may be required
more
frequently if coolant is not maintained
according to instructions and/or other
than approved anticorrosion/antifreeze
products for your vehicle are being used.
You can find coolant instructions under the
"Coolant" section of the vehicle Operator's
Manual. Contact an authorized Sprinter
dealer for a list of anticorrosion/antifreeze
products that are approved for your
vehicle. Wear items
The
maintenance computer recommends the
inspection of certain wear parts, however, it
cannot judge the condition of these wear
parts. Only a qualified aftersales technician
can determine if a wear part should be
replaced. Approved engine oils and filters
General information about engine oil Engine oils and oil filters are especially tested
for their suitability in our engines and
durability
for our service intervals. Therefore,
only use approved engine oils and oil filters
required for vehicles with a maintenance
computer. Conventional petroleum-based
oils must not be used for vehicles equipped
with the ASSYST maintenance computer.
The following cases are not covered by the
limited warranty for new vehicles:
R using engine oils and oil filters of
specification other than those expressly
required by the maintenance computer.
R changing the engine oil and oil filter at
longer change intervals than those
specified by the maintenance computer.
R using any oil additives.
We recommend MOBIL OIL. MB sheet numbers Use the following table to determine the MB
sheet numbers. Refer to the Operator's
Manual to determine the engine type of your
vehicle. The model and engine type can be
found in the "Service products and
capacities" section of the "Technical data"
chapter under "Engine oil".
Engine type MB sheet number
642 228.51, 229.51
i
MB sheet numbers are printed on the
outside of the oil container.
Viscosity grades for engine oils In this table, select the oil viscosity according to
the lowest anticipated air temperature before the
next oil change.
Regular checks
In addition to the maintenance service, you
should also perform regular checks on the
following (e.g. weekly, when refueling or
before any long journey):
R Oil level – Depending on the vehicle
equipment,
check the oil level of the engine
using either the oil dipstick or using the
control system via the multifunction
steering wheel/multifunction display.
Refer to the Operator's Manual for further 6
Introduction
Maintenance Booklet
Page 13 of 40

Oil Service
Plus Maintenance
service Check fluid level and correct
If
there is fluid loss, determine the cause and remedy
it (separate invoice) Engine cooling system: corrosion inhibitor/
antifreeze
^
Hydraulic brake system
^
Power steering
^
Auxiliary battery in the engine compartment
^
Windscreen washer system
^
Engine
Check poly-V-belt for signs of wear and damage
^
Replace the fuel filter with water separator
^ ^
Fill the DEF reservoir
^
Drain the DEF reservoir and then refill it
^
Chassis and body
Replace the dust filter for the rear-compartment air-
conditioning system
^
Replace the dust filter for the heating/ventilation or
the activated charcoal/combination filter for the air
conditioning (observe the installation date)
^
Trailer tow hitch: check function, play and
attachment
^
Sliding door: check water drain bores
^
Road wheels, brakes
Check and correct tire pressures, including spare
wheel
^
Tire sealant: check expiry date, replace (separate
invoice)
^
Check thickness of the brake pads and condition of
the brake discs. Vehicles with twin tires and super
single tires: rear wheels must be removed and
remounted (separate invoice)
^ ^
Parking brake: check lever travel
^Maintenance service descriptions
11
Maintenance Booklet