Call lists
The audio system displays the calls received
(including missed calls) or made during phone
mode in their own lists.
i The particular menu item can only be
selected if calls have already been received
or made from audio system.
Displaying missed calls in the audio system
display is not possible with all mobile
phones.
The control system displays the list of
dialed numbers in the multifunction
display.
i The audio system’s call lists are not
synchronized with the call lists on your
mobile phone. If you make a call from your
mobile phone and only use the audio
system’s hands-free device, these calls will
not be listed.
Calling up the list X
% Q Call Lists.
X Select Calls Received or Calls
Dialed.
The appropriate list appears.
i If there is a symbol with a telephone
receiver in front of the phone number or the
name, then you have missed this call (e.g.
in the highlighted line of the following
figure). X
Press button 9 or : until the desired
entry is highlighted.
X Initiating call: Press button 9 or 6.
X To close the lists: Press button k. Deleting call lists i
The saved call lists are retained in the
audio system, even if you use the audio
system with another mobile phone. For this
reason you should delete any call lists
before handing over or selling the vehicle.
X In the phone main menu select Call
Lists.
X Select Delete Call Lists.
You will be prompted to confirm that you
really want to delete the entry. The
question Do you want to delete the
call lists appears in the display.
X Select Yes or No.
X Press button 9 to confirm.
If you select Yes both lists are deleted. Making calls
X Press button % on the audio control unit
to call up the telephone mode.
When the mobile phone is ready for
operation, the display will look similar like
this: Initiating an outgoing call
Entering phone number via the audio
control unit
You can enter numbers and special
characters via the telephone keypad.
X
Entering: Use x to s, m and
l to enter characters.
You can enter the * character by pressing
button l once. You can enter the + 156
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character by pressing button l once
and then again within approx. 1.5 seconds.
X Initiating a call: Press button 6.
X Deleting individual digits: Briefly press
button 2 in the audio control unit.
X Deleting an entire entry: Press and hold
button 2 until the entire entry has been
deleted.
or
X Press button ~.
Entering phone number via the telephone
main menu
In addition to the actual menu bar, the
telephone main menu features a second bar
containing numbers, the number menu.
When the bar is active (highlighted), you can
select elements. X
Entering digits: Press button =
or ; to select the required digit.
X Press 9 to confirm.
X Repeat the procedure until you have select
all digits for the necessary phone number.
X Deleting individual digits: Press button
= or ; to select 2 and briefly
press 9.
or
X Press button 2.
X Deleting entire phone number: Press
button = or ; to select 2, press and hold
9 until the phone number has
been deleted.
or
X Press and hold button 2 until the entire
entry has been deleted.
X Initiating a call: Press button =
or ; to select ö.
X Press 9 to confirm.
or
X Press button 6.
Initiating a call to a phone book entry
X % Q Name.
X Select entry ( Y page 154).
X Press button 6 or 9.
Initiating a call to a call list entry
X % Q Call Lists.
X Select Calls Received or Calls
Dialed.
The appropriate list appears.
X Select entry ( Y page 156).
X Press button 6 or 9.
Redialing i
In order to use the redial function, no
numbers may have been entered.
X Press button 6.
or
X Select ö and press button 9.
The dialed calls list appears. The call dialed
last will be at the top of the list. Audio system
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X
Selecting a call: Press button 9
or : until the desired entry is
highlighted.
X Initiating call: Press button 9 or 6.
Aborting dial or ending a call X
% Q ¢ and press button 9.
or
X Press button ~ on the audio control unit
or on the multifunction steering wheel.
Rejecting or accepting calls You will be notified of an incoming call by the
ringing tone and a message on the display.
i
Depending on the mobile phone you are
using, the audio system’s ringing tone may
differ from the one you have set on your
mobile phone. You may hear
R the ringing tone set on the mobile phone
R the audio system’s preset ringing tone
R the audio system’s preset ringing tone
and the ringing tone set on the mobile
phone
If the caller’s name and number are among
the entries in the audio system’s phone book
and the caller has not withheld this
information, it will appear on the display. If
the caller withholds this information, you will
see: X
Accepting: Press button 6 on audio
control unit or on the multifunction steering
wheel.
or
X Press button 9.
X Rejecting: Press button ~ on audio
control unit.
or
X Press button = to select Reject, and
press button 9 to confirm.
The call is rejected.
If you have accepted the call using the audio
control unit or the multifunction steering
wheel, the call will be conducted via the
hands-free system. The volume of the call can
be adjusted ( Y page 117).
Further operating functions can be found in
the “Functions during a single-call” section
(Y page 158).
You can also accept a call if the audio display
is showing a screen other than the telephone
mode screen. After accepting the call, the
display switches to the phone display. Once
the call is over, the display for the previous
mode will appear again. Functions during a single call
Switching hands-free microphone on or
off The menu bar changes when you make or
receive a call. Instead of the Call Lists
menu item, Mic Off or Mic On will appear.
X
Switching off: Select Mic Off.
The following message will flash up on the
display: The microphone is off.
When the microphone is switched off the
symbol Q appears in the main area.
X Switching on: Select Mic On.
The following message will flash up on the
display: The microphone is on.
The microphone is switched on and the
symbol Q disappears in the main area. 158
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i
You can also switch the microphone on or
off by pressing button 8.
Sending DTMF tones i
This function is not possible with all
mobile phones.
Answering
machines or other devices can be
controlled via DTMF tones, e.g. for remote
query functions.
X Transmitting individual characters:
During a call select the required
characters.
or
X Press the corresponding button on the
audio control unit.
Every selected character is transmitted
immediately.
X Transmitting a phone number of a
phone book entry as a sequence of
characters: Select Name.
X Select the desired phone book entry.
The entry is transmitted immediately as a
sequence of characters.
X Switching back to call display: Select
Back. Driving systems
Introduction
The
cruise control driving system is described
on the following pages.
The driving safety systems ABS, BAS and
ESP ®
are described in the “Safety and
security” section (Y page 47). Cruise control
The cruise control maintains the speed you
set for your vehicle automatically.
The
use of the cruise control is recommended
for driving at a constant speed for extended
periods of time. The currently set speed or last set speed
(“Resume” function) appears in the status
indicator of the multifunction display:
R
USA only: e.g. CRUISE 55 Miles
R Canada only: e.g. ¯ 90 Km/h G
Warning!
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle’s speed
and for safe brake operation.
Only
use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The “Resume” function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed. G
Warning!
When the cruise control is braking, the brake
pedal is retracted (i.e. depressed
automatically). The pedals’ range of motion
must not be impeded by any obstacles:
R Do not place any objects in the footwell.
R Make sure that the floormats and carpets
are securely in place.
R Do
not rest your foot underneath the brake
pedal, as it could otherwise be trapped.
You could otherwise cause an accident and
injure yourself and/or others. Driving systems
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Power outlet in passenger footwell
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your audio
system or COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test. 178
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R
The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative
appears in the multifunction display after
the system self-test.
If
a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Center or contact the
Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada only)
as soon as possible.
Emergency calls !
In
order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
An emergency call is initiated automatically
following an accident in which the Emergency
Tensioning Devices (ETDs) or air bags have
deployed.
i An automatically initiated Tele Aid
emergency call cannot be canceled. An emergency call can also be initiated
manually
(Y page 180).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin to
flash. The message Connecting Call
appears in the multifunction display and the
audio system or the COMAND system is
muted. When the connection is established,
the message Call Connected appears in the
multifunction display.
All information relevant to the emergency,
such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification number
and color are generated.
A voice connection between the Customer
Assistance Center and the occupants of the
vehicle will be established automatically soon
after the emergency call has been initiated.
The Customer Assistance Center will attempt
to determine the nature of the emergency
more precisely, provided they can speak to
an occupant of the vehicle.
i If no vehicle occupant responds, an
ambulance will be sent to the vehicle
immediately. G
Warning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid system
could not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The “911” emergency call system is a
public service. Using it without due cause
is a criminal offense. Useful features
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Initiating an emergency call manually
X
Briefly press on cover : to open.
X Press SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
X Wait for a voice connection to the
Customer Assistance Center.
X Close cover : after the emergency call is
concluded. G
Warning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants. X
Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Roadside Assistance button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the audio system or the
COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND 180
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system. Spoken commands are not
available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
X Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare wheel are obtainable at no
charge.
i If the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Customer Assistance
Center established, then the Tele Aid
system could not initiate a Roadside
Assistance call (e.g. the relevant cellular
phone network is not available). The
message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Information button X
Open the storage compartment under the
armrest (Y page 175). X
Press and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The audio system or COMAND system
display indicates that a Tele Aid call is in
progress. While the call is connected you
can change to the navigation menu by
pressing the NAVI button on the COMAND
system. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more. Useful features
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