With the SmartKey
G
Observe Safety notes, see page 170. X
Close the luggage cover ( Y page 173).
X Close the trunk lid.
X Aim the transmitter eye at an outside door
handle.
The SmartKey must be in close proximity to
the outside door handle.
Opening (Summer opening feature)
i Make sure the retractable hardtop is dry
before you open it. Otherwise water may
enter the trunk interior.
X Press and hold button % until the
retractable hardtop is completely open.
The rear side windows also open.
X Release button % to interrupt the
opening procedure.
X Press and hold button % once more to
open the door windows.
Closing (Convenience closing feature)
X Press and hold button & until the
retractable hardtop is completely closed.
All currently open windows also close.
X Release button & to interrupt the
closing procedure. Locking
G
Observe Safety notes, see page 170.
The retractable hardtop is not fully closed and
locked or not fully opened and locked if
R the message K Retractable Roof
In Operation appears in the
multifunction display
R a warning sounds for 10 seconds when
driving off or while driving
If the retractable hardtop is not properly
locked, lock it as follows.
Unlocked status noticed when stopped X
Switch on the ignition.
X To lock the retractable hardtop in its fully
closed position, push the retractable
hardtop switch ( Y page 171) forward until
the retractable hardtop is fully closed.
or
X To lock the retractable hardtop in its fully
opened position, push the retractable
hardtop switch (Y page 171) rearward until
the retractable hardtop is fully opened.
Unlocked status noticed while driving G
Warning!
Stop the vehicle in a safe location or as soon
as it is safe to do so and lock the retractable
hardtop before continuing to drive. You could
otherwise endanger yourself and others.
X Stop the vehicle in a safe location or as
soon as it is safe to do so.
X Leave the ignition switched on.
X To lock the retractable hardtop in its fully
closed position, push the retractable
hardtop switch ( Y page 171) forward until
the retractable hardtop is fully closed.
or
X To lock the retractable hardtop in its fully
opened position, push the retractable 172
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Power outlet in passenger footwell
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button E to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
R it has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
R vehicle battery power is available
R the relevant cellular phone network and
GPS signals are available and pass the information on to the Customer Assistance
Center
i Location of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system ( Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
R Automatic and manual emergency
R Roadside Assistance
R Information
To adjust the speaker volume during a Tele
Aid call do the following:
X Press button W or X on the
multifunction steering wheel.
or
X Use the adjustment button on your audio
system or COMAND system.
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test The system performs a self-test after you
have switched on the ignition.
G
Warning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test. 178
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i
If the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Customer Assistance Center established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display.
X Terminating calls: Press button ~ on
the multifunction steering wheel.
or
X Press the respective button for ending a
telephone call on the audio system or the
COMAND system.
Call priority If other service calls such as a Roadside
Assistance
call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button ~ on the
multifunction steering wheel or the
respective button for ending a telephone call
on the audio system or the COMAND system.
i When a Tele Aid call has been initiated,
the audio system or the COMAND system
is muted. The mobile phone is no longer
connected to the COMAND system. If you
must use this phone, we recommend that
you use it only with the vehicle at a
standstill in a safe location.
Destination Download to the COMAND
system i
The
components and operating principles
of the COMAND system can be found in the separate COMAND system operating
instructions.
Destination
Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
X Select Yes using button = or ; on
the COMAND system.
X Press button 9 on the COMAND system
to confirm.
The system calculates the route and
subsequently
starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send “Search & Send” is a navigation destination
address entry service. For more information
on “Search & Send”, refer to separate
COMAND system operating instructions.
Remote door unlock
In case you have locked your vehicle
unintentionally
(e.g. SmartKey inside vehicle),
and the reserve SmartKey is not available:
X Contact the Customer Assistance Center
at 1-800-FOR-MERCedes 182
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(1-800-367-6372) (USA only) or
1-888-923-8367
(Canada only).
You will be asked to provide your password.
X Then return to your vehicle at the time
arranged with the Customer Assistance
Center and pull the trunk recessed handle
for a minimum of 20 seconds until the
indicator
lamp in the SOS button is flashing.
The message Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s
Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the trunk recessed handle was pulled for
more than 20 seconds before door unlock
authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the trunk
recessed handle again.
Stolen Vehicle Recovery Services In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm or the tow-away
alarm stays on for more than 30 seconds, a call to the Customer Assistance Center is
initiated automatically by the Tele Aid
system provided Tele Aid service was
subscribed to and properly activated, and
that necessary cellular service and GPS
coverage are available. See “Anti-theft
alarm system”
(Y page 51) and “Tow-away
alarm” ( Y page 52). Garage door opener
The
integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming
a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. Useful features
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in the Maintenance Booklet will result in
engine damage and/or other vehicle
damage
not covered by the Mercedes-Benz
Limited Warranty. Vehicle care
Cleaning and care of the vehicle
Notes Regular and proper care will help to maintain
the value of your vehicle.
G
Warning!
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the
particular container. Always open your
vehicle’s
doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping To avoid paint damage, you should
immediately remove:
R
Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent
washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences.
More frequent washings are necessary to
deal with unfavorable conditions:
R near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center. Vehicle care
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i
After 60 seconds with an unfastened seat belt the warning chime stops sounding and the
seat belt telltale illuminates continuously. The seat belt telltale will only go out if both, the
driver and passenger’s seat belt are fastened, or the vehicle is standing still and a door is
opened. Problem
Possible causes/consequences and
X Solutions+
The red SRS
indicator lamp
comes on while
driving. There is a malfunction in the restraint systems. The air bags or
Emergency
Tensioning Devices (ETDs) could deploy unexpectedly
or fail to activate in an accident.
X Drive with added caution to the nearest authorized Mercedes-
Benz Center. G
Warning!
In the event a malfunction of the SRS is
indicated
as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz Center immediately to have the system
checked. Otherwise the SRS may not be
activated
when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury. Problem
Possible causes/consequences and
X Solutionsd
The yellow ESP ®
warning lamp
comes on while
the engine is
running. The ESP
®
has been switched off.
Risk of accident!
When
the ESP ®
is switched off it will not stabilize the vehicle if the
system recognizes that the vehicle starts to skid or that a wheel
is spinning.
X Switch the ESP ®
back on.
Exceptions:
(Y page 50).
X If leaving the ESP ®
switched off, adapt your speed and driving
to the prevailing road and weather conditions.
X If the ESP ®
cannot be switched back on: Have the system
checked at an authorized Mercedes-Benz Center as soon as
possible. d
The yellow ESP ®
warning lamp
comes on while
the engine is
running. The ESP
®
is not operational due to a malfunction.
Risk of accident!
X Read and observe additional messages that may appear in the
multifunction display.
X Continue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.
X Adapt your speed and driving to the prevailing road and weather
conditions.
X Have the system checked at an authorized Mercedes-Benz
Center as soon as possible. 260
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G
Warning!
If the 04 indicator lamp
illuminates and remains illuminated with the
weight of a typical adult or someone larger than a small individual on the passenger seat,
do not have any passenger use the passenger
seat until the system has been repaired.
Problem
Possible causes/consequences and
X Solutions04
The passenger front air
bag off indicator lamp
does not illuminate
and/or does not
remain illuminated with
the weight of a typical
12-month-old child in a
standard child restraint
or less on the
passenger seat.
The system is malfunctioning.
X
Make sure there is nothing between seat cushion and child seat
and check installation of the child seat.
X Make sure no objects applying supplemental weight onto the
seat are present.
X If the passenger front air bag off indicator lamp remains out,
have the system checked as soon as possible at an authorized
Mercedes-Benz Center. Do not transport a child on the
passenger seat until the system has been repaired.
X Read and observe messages in the multifunction display and
follow corrective steps (Y page 236). G
Warning!
If the 04 indicator lamp does not
illuminate or remains out with the weight of a
typical 12-month-old child in a standard child
restraint or less on the passenger seat, do not
transport a child on the passenger seat until
the system has been repaired. Unlocking/locking manually
Unlocking the vehicle
If you cannot unlock the vehicle with the
SmartKey, unlock the driver’s door and the
trunk using the mechanical key.
The anti-theft alarm system will trigger when
you
R unlock the driver’s door or the trunk with
the mechanical key
and
R open the driver’s door or the trunk
To cancel the alarm, insert the SmartKey into
the starter switch. Removing the mechanical key
X
Move locking tab : in the direction of
arrow.
X Slide mechanical key ; out of the housing.264
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Unlocking the driver’s door
X
Insert mechanical key ; into the driver’s
door lock.
X Turn mechanical key ; counterclockwise
to position 1 until the locking knob moves
up.
The driver’s door is unlocked.
X Pull the door handle to open the driver’s
door.
X Turn mechanical key ; back and remove
it from the driver’s door lock.
Unlocking the trunk A minimum height clearance of 5.78 ft
(1.76 m) is required to open the trunk lid.
X
Insert mechanical key = into the trunk lid
lock.
X Turn mechanical key = counterclockwise
to position 2 and simultaneously pull
handle : and lift trunk lid. !
When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
X Turn mechanical key = back and remove
it from the trunk lid lock. Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it as follows:
X Open the driver’s door.
X Close the passenger door and the trunk.
X Press the central locking switch
(Y page 59).
X Check to see whether the locking knob on
the passenger door has moved down.
X If necessary, push it down manually.
X Exit the vehicle and close the driver’s door.
X Remove the mechanical key from the
SmartKey (Y page 264).
X Check whether the trunk is locked.
X If it is not locked, lock it with the
mechanical key ( Y page 61).
Except for the driver’s door, the vehicle
should now be locked. X
Insert mechanical key ; into the driver’s
door lock.
X Turn mechanical key ; clockwise to
position 1.
The driver’s door is locked.
X Turn mechanical key ; back and remove
it from the driver’s door lock. Unlocking/locking manually
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