Data for the representation of buildings is
not available for all cities.
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect City (3D) and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
:Hills;Buildings=Important buildings
Displaying the map data version
XTo show the menu: press the COMAND
controller W.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Map Version and press W to
confirm.
The number of the map data version is
shown. Information about new versions of
the digital map can be obtained from an
authorized Mercedes-Benz Center.
Traffic information on the map
Traffic information can be shown on the map
if you have a subscription to the SIRIUS XM
Satellite Radio Traffic Message Service. You
can select three categories for the display.
XTo switch the display on/off: press W
the COMAND controller to show the menu.
XSelect Navi in the main function bar by
sliding ZV and turning cVd the COMAND
controller and press W to confirm.
XSelect Incidents on Map and press W to
confirm.
XSelect a category and press W to confirm.
Depending on the previous state, switch
the option on O or off ª.
RIncidents
Road sections are shown by a yellow line
and arrows =.
RSpeed & Flow
Road sections are shown by yellow or red
vehicle icons :.
Yellow vehicle icons: traffic jam, average
speed 25 - 45 mph
Red vehicle icons: traffic jam, average
speed 5 - 20 mph
RFree Flow
Road sections are shown by a green line
and arrows ;.
184NavigationCOMAND
is supplied on a DVD (all other countries). You
do not need an activation code for the map
software that is delivered with your vehicle.
You also do not need to enter an activation
code if map software has already been
installed in the vehicle and must be installed
again.
Installation processXLoad the map software DVD in the DVD
drive ( Y page 217).
COMAND checks the DVD and shows a
corresponding message in the display.
The map software is not compatible with
the navigation system
A message appears informing you that it is
not possible to install the map software.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XLoad a DVD that is compatible with the
vehicle's navigation system.
The map software is not compatible with
the current system software
A message appears informing you that the
system software and the map software are
not compatible.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.XHave the system software updated at an
authorized Mercedes-Benz Center.
It is only possible to install the map software
after the system software has been updated.
The map software is compatible with the
navigation system and the current
system software
COMAND checks whether the DVD map data
has already been installed.
The map data has already been installed
A message appears informing you that the
map data has already been installed, and a
prompt asks you whether the map software
should be installed anyway.XSelect Yes or No.
If you select Yes, the existing map data is
overwritten.
If you select No, COMAND ejects the DVD
automatically and the installation of the
map software is canceled.XTake the DVD out of the slot.
Map data is not yet installed
The version data of the map software DVD
and the map software installed on COMAND
are shown in the display for comparison. A
prompt then appears, asking whether the
map software should be installed.
XSelect Yes or No.
If you select Yes, the map data is saved.
If you select No, COMAND ejects the DVD
automatically and the installation of the
map software is not continued.XTake the DVD out of the slot.
If an activation code is required for the map
software, a prompt appears in the display
asking you to enter it.
XEnter the activation code and press ! to
confirm.
The software is installed.
If you enter an incorrect activation code, a
prompt appears asking you to enter the
activation code again. After the activation
code has been entered incorrectly three
times, there is a time-delay before the prompt
to enter the activation code appears again.
The time delay increases every time the
activation code is entered incorrectly, from
five minutes up to a maximum of five hours.
Installing map data
COMAND restarts the system immediately
before copying the data.
Navigation187COMANDZ
While the installation is running, a
corresponding message and a progress bar
appear.XTo cancel the installation process: eject
the DVD.XTake the DVD out of the slot.
i If you cancel the installation process, the
navigation system is no longer operational.
An installation process that has been
canceled can be continued at a later point
in time.
XInstallation process for multi-DVD map
data: after the first DVD has been installed,
a message appears asking you to insert the
second DVD. Follow the instructions on the
display.XTo leave the installation process
running to the end without canceling: do
not carry out any further operations.
If the installation process has been
completed successfully, you will see a
message to this effect.XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.
The installation process is completed.
If the installation process has not been
completed successfully, you will see a
message to this effect.
XTo confirm the message: press W.
COMAND ejects the DVD.XTake the DVD out of the slot.188NavigationCOMAND
automatically attempts to log into a
network. If no network is available, you will
not be able to make a " 911" emergency
call. If you attempt to make an outgoing
call, the No Service message will appear
for a short while.
911 emergency callGWarning
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense.
The following conditions must be fulfilled in
order to make a 911 emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone must be connected to
COMAND via the Bluetooth ®
interface
If you cannot make an emergency call, you
must arrange rescue measures yourself.
XEnter the number using COMAND.XPress the 6 button.
The telephone makes the connection.XWait until the emergency call center
answers and describe the emergency
situation.
Telephony via the Bluetooth ®
interface
Conditions
On the mobile phone
For telephony via COMAND's Bluetooth ®
interface, a Bluetooth ®
-capable mobile
phone is required.
i Not all mobile phones available on the
market are equally suitable. For more
information on suitable mobile phones and
on connecting Bluetooth ®
-capable mobile
phones to COMAND, visit
http://www.mbusa-mobile.com or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) (US) or Customer
Relations at 1-800-387-0100 (Canada).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions.
In preparation for telephoning via the
Bluetooth ®
interface, you should check the
following items on your mobile phone (see the
mobile phone operating instructions):XHands-free profile
The mobile phone must support Hands-free
Profile 1.0 or above.
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-free Profile.
XBluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" for other devices,
as well as activating the Bluetooth ®
function (see the mobile phone operating
instructions).XBluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This name can be
freely chosen, but the default name may be
identical for all devices from a given
manufacturer. It is therefore
recommended that you change this name
so that you can easily recognize your
mobile phone (see the mobile phone
operating instructions).XSwitch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).XActivate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).192TelephoneCOMAND
The passcode is any one to sixteen-digit
number combination which you can
determine yourself. You must enter the same
number combination in COMAND and in the
Bluetooth®-capable mobile phone (see the
operating instructions of the mobile phone).
iSome mobile phones require a four-digit
(or longer) passcode.
If you want to re-authorize a mobile phone
following de-authorization, you can select a
different passcode.
XTo enter a passcode in COMAND: press
the number keys in sequence.
¬ is highlighted after the first number
has been entered.
or
XSelect the digits one by one by turning
cVd the COMAND controller and press
W to confirm. Then, select ¬.
XTo confirm an entry in COMAND: press
W the COMAND controller.
XNow enter the same passcode in the mobile
phone.
To make entries on the mobile phone: if
the Bluetooth® connection is successful, you
will be requested to enter the passcode
(access code, passkey) (see mobile phone
operating instructions).
XEnter the same passcode in the mobile
phone as already entered in COMAND.
iAfter entering the passcode, you may also
need to enter a confirmation in your mobile
phone to connect calls. Please check your
mobile phone display.
If the Error during authorization
process message appears on the
COMAND display, you may have exceeded
the allowed time. Repeat the procedure.
The mobile phone is connected to COMAND
(authorized). You can now make calls using
the COMAND hands-free system.
External authorization
If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND. The Bluetooth® device name of
COMAND is MB Bluetooth.
Observe the following: some mobile phones
require that you reconnect to COMAND after
you have entered the passcode (see the
mobile phone operating instructions). The
mobile phone cannot otherwise be
authorized.
XPress the S function button on the
COMAND controller once or twice.
XSelect Data/connections in the
telephone basic menu by sliding VÆ and
turning cVd the COMAND controller and
press W to confirm.
XSelect Bluetooth telephones and press
W to confirm.
XSelect Update and press W to confirm.XSelect Options by sliding VY and press
W to confirm.
XSelect External authorization and
press W to confirm.
194TelephoneCOMAND
Using the telephone
Incoming call
Rejecting or accepting a call
When there is an incoming call, you see a
corresponding window in the display.
XTo reject: select Reject by turning cVd
the COMAND controller and press W to
confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
XTo accept: confirm Accept by pressing
W.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Once you have accepted the call, you can use
hands-free mode. The call volume can be
adjusted (Y page 132). For more information,
see the "Functions during a single call
connection" section (Y page 198).
The display shows the phone number or the
name and phone number (if the entry is stored
in the address book) or shows the Unknown
(phone number withheld) message.
iYou can also accept a call as described
above when COMAND is showing the
display of a different main application. The
display switches to the telephone display
after you accept the call. After the call is
finished, you see the display of the previous
main application again.
Making a call
Entering a telephone number using the
telephone keypad
XCall up the telephone basic menu
(Y page 196).
XEnter the digits using the telephone
keypad.
XTo make a call: press the 6 button on
the telephone keypad or on the
multifunction steering wheel.
Entering a telephone number using the
telephone basic menu
XCall up the telephone basic menu
(Y page 196).
XSelect the digits one by one by turning
cVd and sliding ZVÆ the COMAND
controller and press W to confirm.
XTo connect a call: select ° in the
character bar and press W to confirm.
or
XPress the 6 button on the telephone
keypad or on the multifunction steering
wheel.
Redialing
XCall up the telephone basic menu
(Y page 196).
XPress the 6 button on the telephone
keypad.
or
XSelect SEND from the telephone basic menu
and press W to confirm.
In both cases, the calls dialed list appears.
The most recently dialed number is at the
top.
Telephone197COMANDZ
XTo select a call: select an entry by turning
cVd the COMAND controller and press
W to confirm.
XTo connect a call: press the 6 button
on the COMAND controller.
iThe redialing function is also available
using the on-board computer
(Y page 375).
Calling voicemail8
You can only call voicemail if the voicemail
number on the SIM card is stored under the
4 button on your mobile phone.
XPress and hold the 4 button on the
telephone keypad.
Connecting a call to an entry on a call list
or in the COMAND phone book
XOpen a call list and select an entry
(Y page 205).
or
XCall up the COMAND phone book and
select an entry (Y page 201).
Functions available during a call
Overview
Telephone operation with a single call
:Person you are calling;Icon for active telephone connection=NEW to call other parties9?To switch hands-free microphone on/offATo send DTMF tones (not possible with all
mobile phones)
BTo end a call
Hands-free microphone, switching on/off
This function is also available during an active
phone call.
XCall up the telephone basic menu
(Y page 196).
XTo switch off: select Mike off and press
W to confirm.
If the microphone is switched off, the
display shows the Q icon and the The
microphone has been switched off
message appears for a short period.
XTo switch on: select Mike on and press
W to confirm.
The Q symbol goes out. You will briefly see
the The microphone is on message.
Ending an active call
XSelect ~ in the telephone basic menu
and press W to confirm.
or
XPress the ~ button on the telephone
keypad or on the multifunction steering
wheel.
Call waiting, toggling and conference
connections with several persons10, 11
You can be called by more than one person
(call waiting) while you are making a
telephone call. In the same way, you can call
another party while already on the phone with
someone.
You can either toggle between these two
conversations or interconnect them to create
a conference call.
8This function is only available if it is supported by the mobile phone network provider.9This function is only available if the telephone supports HFP1.5 and above.10These functions are only available if they are supported by the mobile phone network provider.11These functions are only available if the mobile phone supports HFP 1.5 and above.
198TelephoneCOMAND
:Active party;Party on hold=To interconnect parties by creating a
conference connection
XTo interconnect parties by creating a
conference connection: select
Conference= by turning cVd the
COMAND controller and press W to
confirm.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote
query functions.
:To transmit individual characters using
the character bar
;To transmit a phone book entry as a
character string
XIf you would like to listen to the messages
on your answering machine, for example,
select the corresponding number.
XTo transmit individual characters: once
a connection has been established to the
answer phone, select the desired
characters in the character bar and press
W to confirm.
or
XPress the corresponding button on the
telephone keypad.
Every character selected will be
transmitted immediately.
XTo send a phone book entry as a DTMF
sequence: select Name by turning cVd the
COMAND controller and press W to
confirm.
XSelect the desired phone book entry and
press W to confirm.
The entry is sent as a DTMF character
string.
XTo switch back to the call display: select
B.
iYou can also send DTMF tones using
Voice Control System (see the separate
operating instructions).
Using the phone book and address
book
The COMAND phone book is an extract of
those entries from the address book which
contain at least one telephone number.
The address book organizes and stores
entries which are entered from different
sources (mobile phone, SD memory card,
Bluetooth® import, COMAND phone book,
navigation). You can use these entries for
making telephone calls, for navigation and for
writing text messages.
Importing contacts automatically
If a mobile phone is connected with COMAND
via the Bluetooth® interface, the contacts
(phone book entries) of the corresponding
mobile phone are automatically imported into
the phone book in COMAND.
200TelephoneCOMAND