ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XRemove the SmartKey and reinsert it into the ignition lock.XStart the engine within 30 seconds of inserting the SmartKey
into the ignition lock.XRepeat if necessary.
If the engine does not start after several attempts:
XCheck the starter battery and charge it if necessary
( Y page 468).
or
XJump-start the vehicle ( Y page 471).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
82DoorsOpening and closing
Unlocking and opening the doors
from the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 65).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm (Y page 73).
XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This feature may be useful if,
for example, you wish to unlock the front-
passenger door from the inside or lock the
vehicle before you pull away.
The central locking/unlocking button does
not lock or unlock the fuel filler flap.
XTo lock: press button ;.
The vehicle locks itself when the front-
passenger door is closed.
XTo unlock: press button :.
You can open a front door from inside the
vehicle even if it has been locked. Open the
door only when the traffic conditions permit.
If the vehicle has been locked with the locking
button for the central locking function:
Rand the SmartKey has been reset to the
factory settings, the complete vehicle is
unlocked when a front door is opened from
the inside
Rand the SmartKey has been set to an
individual setting, only the front door that
is opened from the inside is unlocked
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it is not
unlocked if you use the unlocking button for
the central locking system.
Automatic locking
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are moving at a speed above 9 mph
(15 km/h). Therefore, there is a risk of being
locked out when the vehicle is being pushed,
towed or tested on a dynamometer.
You can switch off the automatic locking
function via COMAND (Y page 261).
Doors83Opening and closingZ
iMake sure that you have the SmartKey on
your person and that it has not been left in
the vehicle.XClose the front-passenger door.XMake sure that the doors and the trunk are
locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed.
Trunk
Important safety notes
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid.
You can limit the opening angle of the trunk
lid. This could be useful, for example, if there
is insufficient space above the trunk lid. You
can switch the trunk lid opening height
restriction function on or off via COMAND
( Y page 261).
For the trunk lid to be opened fully, there must
be a minimum clearance from floor to ceiling
of 5.90 ft (1.80 m).
The trunk lid can be:
R opened and closed manually from outside
R opened and closed automatically from
outside
R opened and closed automatically from
inside
R locked separately
R unlocked with the mechanical key
R opened using the emergency release
button inside the trunk
Trunk85Opening and closingZ
Side windows
Important safety notes
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning
When opening or closing the door windows,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The door windows are equipped with
automatic operation and the anti-entrapment
feature. If in automatic mode a door window
encounters an obstruction that blocks its
path, the anti-entrapment feature will stop the
door window and open it slightly.
The door windows operate differently when
the switch is pulled. See the "Problems with
door windows" section for details.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWarning!
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Side windows89Opening and closingZ
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
Your vehicle may be installed with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In the following section, the
term "sliding sunroof" refers to both types of
sliding sunroof.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accidentGWarning
When opening or closing the sliding sunroof,
make sure that there is no danger of anyone
being harmed by the opening/closing
procedure.
The sliding sunroof is equipped with
automatic operation and the anti-entrapment
feature. If the movement of the sliding sunroof
is blocked during the closing procedure, the
sliding sunroof will stop and open slightly.
The sliding sunroof operates differently when
the sliding sunroof switch is pressed and held.
See the "Problems with the sliding sunroof/
panorama roof with power tilt/sliding panel"
section for more details.
The opening/closing procedure of the sliding
sunroof can be immediately halted by
releasing the sliding sunroof switch or, if the
sliding sunroof switch was moved past the
resistance point and released, by moving the
sliding sunroof switch in any direction.
GWarning
The sliding sunroof is made out of glass. In the
event of an accident, the glass may shatter.
This may result in an opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly,
as entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Sliding sunroof93Opening and closingZ
Vehicle equipment ............................100
Correct driver's seat position ..........100
Seats .................................................. 101
Steering wheel .................................. 107
Mirrors ............................................... 109
Memory functions .............................11199Seats, steering wheel and mirrors
Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Correct driver's seat position
Observe the safety guidelines on
( Y page 101).
XCheck whether you have adjusted seat =
properly.
Electrical seat adjustment ( Y page 102)
When adjusting the seat, make sure:
R you are as far away from the driver's air
bag as possible.
R you are sitting in a normal upright
position.
R you can fasten the seat belt properly.
R you have moved the backrest to an
almost vertical position.R you have set the seat cushion angle so
that your thighs are gently supported.
R you can depress the pedals properly.XCheck whether the head restraint is
adjusted properly ( Y page 104).
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
Observe the safety guidelines on
( Y page 107).
XCheck whether steering wheel : is
adjusted properly.
Adjust the steering wheel electrically
( Y page 108)
When adjusting the steering wheel, make
sure:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrument cluster clearly.
Observe the safety guidelines on
( Y page 55).
XCheck whether you have fastened seat
belt ; properly ( Y page 57).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip jointsXBefore starting off, adjust the rear-view
mirror and the exterior mirrors
( Y page 109) in such a way that you have
a good view of road and traffic conditions.XVehicles with memory function: save the
seat, steering wheel and exterior mirror
settings ( Y page 111).100Correct driver's seat positionSeats, steering wheel and mirrors
Seats
Important safety notes
GWarning
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWarning
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWarning
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWarning
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
Seats101Seats, steering wheel and mirrorsZ