2011 MERCEDES-BENZ S-Class warning

Towing and tow-starting
Important safety notes
GWarning
Hybrid vehicles: ensure that you read the
"HYBRID" supplement. You may otherwise fail
to recognize dangers.
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine will not run.
R there is a malfunction in the brake system.
R there is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 261).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.Towing and tow-starting473Roadside assistanceZ

Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit (Y page 462).
GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
XPress the mark on cover : inwards, in the
direction of the arrow.
XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 473).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 276).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing vehicles with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 473).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing, do the
following:
XMake sure that the vehicle is stationary and
that the SmartKey is in position 0 in the
ignition lock.
XTurn the SmartKey to position 2 in the
ignition lock.
474Towing and tow-startingRoadside assistance

On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
( Y page 299).XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XSwitch on the hazard warning flashers
( Y page 276).XLeave the SmartKey inserted in the ignition
lock in position 2.
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the electric
parking brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.Fuses475Roadside assistanceZ

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
Contact an authorized Mercedes-Benz Center
if you require information on tested and
recommended tires and wheels for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
GWarning
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWarning
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
Mode
Notes on driving
R If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires –
particularly the sidewalls – can get
damaged.
Notes on regularly inspecting wheels
and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
480ModeTires and wheels

pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
R Regularly check the wheels and tires of
your vehicle for damage (e.g. cuts,
punctures, tears, bulges on tires and
deformation or severe corrosion on
wheels), at least at least once a month, as
well as after driving off-road or on rough
roads. Damaged wheels can cause a loss
of tire pressure.
R Regularly check the tire tread depth and
the condition of the tread across the whole
width of the tire (Y page 481). If necessary,
turn the front wheels to full lock in order to
inspect the inner side of the tire surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything onto the valve (such as tire
pressure monitoring systems) other than
the standard valve cap or other valve caps
approved by Mercedes-Benz for your
vehicle.
R Regularly check the pressure of all the tires
including the emergency spare wheel or the
spare wheel, particularly prior to long trips,
and correct the pressure as necessary
( Y page 483).
Tire tread
GWarning
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the tread wear indicators (TWI) become
visible at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Replace tires before they become excessively
worn, as the tire traction on wet road surfaces
decreases significantly when the tread depth
is less than 1
/ 8 in (3 mm).
Tread wear indicators (TWIs) are required by
law. Six indicators are positioned over the tire
tread. They are visible once the tread depth
is approximately 1
/ 16 in
(1.6 mm). If this is the
case, the tire is so worn that it must be
replaced.
The recommended tread depth for summer
tires is at least 1
/ 8 in (3 mm). The
recommended tread depth for winter tires is
at least 1
/ 6 in (4 mm).
Bar marking
: for tread wear is integrated
into the tire tread.
Notes on selecting, mounting and
replacing tires
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R After installing new tires, run them in at
moderate speeds for the first 60 miles
(100 km) as they only reach their full
performance after this distance.
R Do not use tires until they are excessively
worn as the tire traction on wet road
Mode481Tires and wheelsZ

surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R Replace the tires after six years at the
latest, regardless of wear. This also applies
to the emergency spare wheel/spare
wheel.
The service life of tires depends, among other
things, on the following factors:
R driving style
R tire pressure
R mileage
MOExtended run-flat system
The MOExtended run-flat system allows you
to continue driving the vehicle even when one
or more tires lose all air pressure.
The MOExtended run-flat system may only be
used in conjunction with the activated tire
pressure loss warning system or with the
activated tire pressure monitor, and on
wheels specifically tested by Mercedes-Benz.
You will find notes on driving with a flat tire in
the "Breakdown assistance" section
( Y page 467).
Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop, e.g. at an authorized
Mercedes-Benz Center, at the onset of
winter.
Observe the notes in the "Changing a wheel"
section ( Y page 502).
Winter tires
Use winter tires at temperatures below
45 ‡ (7 †) and on snow or ice-covered roads.
Only winter tires also bearing the i
snowflake symbol next to the M+S marking
provide the best-possible grip in wintry road
conditions. Only these tires will allow the ABS
and ESP ®
driving systems to function
optimally in winter, as these tires have been
designed specifically for driving on snow.
Use M+S tires of the same make and tread on
all wheels to maintain safe handling
characteristics.GWarning
M+S tires with a tread depth of less than 1
/ 6
inch (4 mm) must be replaced. They are no
longer suitable for winter operation.
Always observe the maximum permissible
speed specified for the M+S tires you have
installed.
Once you have installed the winter tires:
XCheck the tire pressures ( Y page 487).XRestart the tire pressure monitor
( Y page 487).GWarning
If you use your spare wheel when M+S tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with an M+S tire at the nearest
authorized Sprinter Dealer.
Snow chains
For safety reasons, Mercedes-Benz
recommends that you only use snow chains
which have been specially approved for your
vehicle by Mercedes-Benz, or are of a
corresponding standard of quality.
! You must drive at raised vehicle level if
snow chains have been mounted. The
vehicle could otherwise be damaged.
! There is not enough space for snow
chains on some wheel sizes. Observe the
information under "Tires and wheels" in the
482Winter operationTires and wheels

"Technical Data" section to avoid damage
to the vehicle or the wheels.
R Only use snow chains when driving on an
area completely covered by snow. Do not
exceed the maximum permissible speed of
30 mph (50 km/h). Remove the snow
chains as soon as possible when you are no
longer driving on snow-covered roads.
R Local regulations may restrict the use of
snow chains. Applicable regulations must
be observed if you wish to mount snow
chains.
R Snow chains must not be mounted on
emergency spare wheels.
If you intend to mount snow chains, please
bear the following points in mind:
R you may not attach snow chains to all
wheel-tire combinations; see the "Tires and
wheels" section in the "Technical data"
chapter.
R mount snow chains only in pairs and only
on the rear wheels. Observe the
manufacturer's installation instructions.
! If snow chains are mounted on the front
wheels, the snow chains could grind
against the bodywork or components of the
chassis. This could result in damage to the
vehicle or the tires.
! Vehicles with steel wheels
If you wish to mount snow chains to steel
wheels, make sure that you remove the
respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 69) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).Tire pressure
Tire pressure specifications
GWarning
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
You will find a table of recommended tire
pressures on the Tire and Loading
Information placard on the B-pillar on the
driver's side ( Y page 490). You will find a
table of tire pressures for various operating
conditions on the inside of your vehicle's fuel
filler flap.
Use a suitable pressure gauge. The outer
appearance of a tire does not permit any
reliable conclusion about the tire pressure.
On vehicles equipped with the electronic tire
pressure monitor, the tire pressure can be
checked using the on-board computer.
GWarning
Should the tire pressure drop repeatedly:
Tire pressure483Tires and wheelsZ

Rcheck the tire for foreign bodies.
R check whether the wheel is losing air or the
valve is leaking.
R make sure that only a valve cap approved
by Mercedes-Benz is installed on the tire
valve.
Tire pressures that are too low have a
negative effect on vehicle safety, which could
lead you to cause an accident.
Only correct tire pressures when the tires are
cold. The tires are cold when the vehicle has
been parked for at least three hours or driven
for less than 1 mile (1.6 km). The tire
temperature changes depending on the
outside temperature, the vehicle speed and
the tire load. If the tire temperature changes
by 18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure
of warm tires and only correct the tire
pressure if it is too low for the current
operating conditions. If you check the tire
pressure when the tires are warm, the reading
will be higher than if the tires were cold. This
is normal. Do not reduce the tire pressure to
the value specified for cold tires. The tire
pressure would otherwise be too low.
Observe the recommended tire pressure
specifications for cold tires on the Tire and
Loading Information placard on the B-pillar on
the driver's side.
i The specifications given on the following
Tire and Loading Information placard are
examples. Tire pressure specifications are
vehicle-specific and may deviate from the
data shown here. The tire pressure
specifications for your vehicle can be found
on the Tire and Loading Information placard
of your vehicle.
You will find recommended tire pressure
specifications : for cold tires and for a fully
loaded vehicle on the Tire and Loading
Information placard. The tire pressure
specifications apply to tires which are
installed at the factory.
Important notes on tire pressure
GWarning
If the tire pressure drops repeatedly, check
the tires for punctures from foreign objects
and/or whether air is leaking from the valves
or from around the rim.
The temperature and pressure of the tires
increase when the vehicle is in motion. This
is dependent on the driving speed and the
load.
If you wish to drive at high speeds of
100 mph (160 km/h) or higher when this is
allowed, use the tire pressure table on the
inside of the fuel filler flap to set the correct
tire pressures when the wheels are cold. If the
tire pressure is not set correctly, this can lead
to an excessive build up of heat and a sudden
loss of pressure.
For more information, contact a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
i Ride comfort may be affected if the tire
pressure is adjusted to the recommended
value for speeds of over
100 mph(160 km/h).
484Tire pressureTires and wheels