2011 MERCEDES-BENZ R-Class ignition

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 308).
or
XJump-start the vehicle ( Y page 311).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
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Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 66).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm ( Y page 71).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
The locking or unlocking buttons of the
central locking do not lock or unlock the fuel
filler flap.
The buttons are located on both front doors.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
i It is only possible to lock the vehicle
centrally if the front-passenger door is
closed.
XTo unlock: press button :.XTo lock: press button ;.
The vehicle locks when all the doors and
the tailgate are closed.
You can open a locked front door from inside
the vehicle. Only open the door if traffic
conditions allow you to do so.
If the vehicle has previously been locked with
the central locking button:
R and the KEYLESS-GO key is restored to the
factory settings, the entire vehicle is
unlocked if a front door is opened from
inside the vehicle.
R and the KEYLESS-GO key is set to individual
settings, only the front door which is
opened from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it does
not unlock if you use the unlocking button of
the central locking.
Automatic locking
i The vehicle locks automatically when the
ignition is switched on and the wheels of
the vehicle are moving at a speed of more
than 9 mph(15 km/h). You may therefore
lock yourself out if the vehicle is being
pushed, towed, or located on a test rig.
You can switch off the automatic locking
function via the on-board computer
( Y page 208).
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XPull the tailgate down using one of
recesses :.XPush the tailgate closed from outside the
vehicle.XLock the vehicle if necessary with
the & button on the key or with
KEYLESS-GO ( Y page 75).
Automatic opening and closing from
the outside
Important safety guidelines
GWarning!
Make sure the tailgate is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter vehicle interior resulting in
unconsciousness and death.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
To open the tailgate completely, a minimum
clearance of 7.20 ft (2.20 m) above the
ground is necessary.
Opening
You can open the tailgate automatically with
the key or the handle in the tailgate.
XPress and hold the F button on the key
until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
Closing
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
R Press or pull the remote tailgate opening/
closing switch on the driver’s door.
R Press the tailgate closing switch.
R Press the KEYLESS-GO locking/closing
switch.
R Pull outside handle on the tailgate.
R When no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate automatically using
the key, the closing button 6
or the locking
button 7
.XTo close: press closing button : on the
tailgate.
or
XPress and hold the F button on the key
until the tailgate closes.XTo close and lock simultaneously:
Press locking button ; on the tailgate.
i
The tailgate can only be opened and
closed with the key if there is no key in the
ignition lock.
6 For vehicles with the EASY-PACK tailgate only.
7 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.84TailgateOpening and closing
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have status 0): Press button F on the
SmartKey.XTo open: pull remote operating switch :
for the tailgate until the tailgate opens.XTo close: turn the SmartKey to position 1
or 2 in the ignition lock.XPress remote operating switch for
tailgate : until the tailgate is closed.
If the tailgate touches an object while closing,
the closing procedure is interrupted and the
tailgate reopens.
XTo interrupt the closing procedure: pull
or push the remote operating switch for
tailgate :.
Limiting the opening angle of the
tailgate
Important safety guidelines
You can limit the opening angle of the tailgate
in the top half of its opening range. This could
be useful, for example, if there is insufficient
space above the tailgate.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating the tailgateXTo open the tailgate: pull the handle on
the tailgate.XTo stop the opening procedure at the
desired position: press the close button
( Y page 84) on the tailgate or pull the
handle on the outside of the tailgate again.XTo store the position: press and hold the
closing button on the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating the tailgate
XPress and hold the closing button
( Y page 84) in the tailgate until you hear
two short tones.
Side windows
Important safety guidelines
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
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override switch for the side windows is
activated.XTurn the key to position 2 in the ignition
lock.
i You can continue to operate the side
windows after you switch off the engine.
This function remains active for five
minutes or until one of the front doors is
opened.
XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by pressing again.
Opening and closing the hinged side
windows
You can operate the hinged side windows
electrically.
The hinged side windows can only be
operated from the driver's seat.
GWarning!
Make sure that nobody can become trapped
as you close the hinged side windows. If there
is a risk of somebody becoming trapped,
release the switch or push the switch again to
reopen the side window.
Door control panel
XMake sure that the key is in position 2 in
the ignition lock.XTo open: press switch : and release.
Both hinged side windows open fully.XTo close: pull switch : and release.
Both hinged side windows close fully.XTo stop the closing procedure: press
switch : again.
The hinged side window opens fully.
i If the hinged side windows are blocked
when closing, the closing procedure is
interrupted and the hinged side windows
open again slightly.
i For safety reasons, the hinged side
windows can only be opened again after
four seconds.
Resetting the side windows
You must reset each side window if:
R the battery has been disconnected or has
become discharged.
R the side window can no longer be fully
opened or closed.
XClose all the doors.XTurn the key to position 2 in the ignition
lock.XPull on the corresponding switch on the
door control panel until the side window is
completely closed ( Y page 87).XHold the switch for an additional second.
If the side window opens again slightly:
XPull the corresponding switch again
immediately and hold it for approximately
one second.88Side windowsOpening and closing
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The tilt/sliding panel operates differently
when the roof panel switch is pressed and
held. See the relevant section in this chapter
for details.
The opening/closing procedure of the tilt/
sliding panel can be immediately halted by
releasing the roof panel switch or, if the roof
panel switch was moved past the resistance
point and released, by moving the roof panel
switch in any direction.GWarning!
The panorama roof with tilt/sliding panel is
made out of glass. In the event of an accident,
the glass may shatter. This may result in an
opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
entire body parts or portions of them may
protrude from the passenger compartment.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! If the sliding sunroof cannot be opened or
closed due to a malfunction, contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not forget that the weather can
change abruptly. Make certain that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises.
Operating the sliding sunroof
Opening and closing
i You can still operate the tilt/sliding
sunroof even if you switch off the engine or
remove the SmartKey. This function
remains active for five minutes or until one
of the front doors is opened.
Overhead control panel
:To raise;To open=To closeXSwitch on the ignition.XPush or pull the 2 switch in the
corresponding direction.
i If you press the 2 switch beyond the
point of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by pressing again.
Automatic opening/raising is only available
if the tilt/sliding sunroof is in the closed
position.
You can open/close the cover for the
sunblind manually when the tilt/sliding
sunroof is raised/closed.
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Resetting
Reset the tilt/sliding sunroof if it does not
open smoothly, or if the battery has been
disconnected or has become discharged.
! Contact a qualified specialist workshop if
the tilt/sliding sunroof cannot be closed
fully or reset.
XRemove the SmartKey from the ignition
lock or turn to position 0 (KEYLESS-GO).XRemove the fuse for the tilt/sliding sunroof
from the main fuse box. To find out where
the fuse is located, refer to the fuse
allocation chart in the vehicle tool kit
( Y page 294).XReinsert the fuse.XSwitch on the ignition.XRaise the tilt/sliding sunroof fully at the
rear ( Y page 92).XKeep the 2 switch pressed for another
second.XMake sure that the tilt/sliding sunroof can
be opened or closed fully again using the
opening/closing process ( Y page 92).XIf the tilt/sliding sunroof can be raised fully
at the rear it is set correctly. If this is not
the case, you must repeat the previously
described steps.Operating the panorama sliding
sunroof
Opening and closing
Overhead control panel
:To raise;To open=To close
The panorama roof with power tilt/sliding
panel can only be moved when the roller
sunblinds are open.
XTurn the key to position 2 in the ignition
lock.XPush or pull the 2 switch in the
corresponding direction.
i When opening the panorama roof with
power tilt/sliding panel, you can initiate the
automatic opening process. To do so, press
the 2 switch briefly beyond the point of
resistance in the direction of arrow ;. By
pressing again, the automatic opening
process can be stopped.
Automatic raising is only available if the
panorama sliding sunroof is in the closed
position.
Operating the roller sunblinds of the
panorama sliding sunroof
General notes
The roller sunblinds provide protection from
the sun. The two roller sunblinds can only be
opened and closed together when the
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panorama roof with power tilt/sliding panel
is closed.GWarning!
When extending the roller sunblinds, make
sure no one is in danger of being injured by
the extending procedure. The extending of the
roller sunblinds can be immediately halted by
releasing the switch.
Opening and closing
Overhead control panel
:To open;To open=To closeXTurn the key to position 2 in the ignition
lock.XPush or pull the 2 switch in the
corresponding direction.
i When opening the roller sunblinds, you
can initiate an automatic opening process.
To do so, press the 2 switch briefly
beyond the point of resistance in the
direction of arrow ;. By pressing again,
the automatic opening process can be
stopped.
Resetting the panorama roof with
power tilt/sliding panel and the roller
sunblinds
Reset the panorama roof with power tilt/
sliding panel and the roller sunblinds if the
panorama roof with power tilt/sliding panel
does not open smoothly, or if the battery has
been disconnected or discharged.
! Do not open the panorama sliding sunroof
until it has been reset properly. Otherwise,
the panorama roof with power tilt/sliding
panel may lock in the open position.
If the panorama roof with power tilt/sliding
panel cannot be closed or adjusted,
contact a qualified specialist workshop,
e.g. a Mercedes-Benz Service Center.XRemove the SmartKey from the ignition
lock or turn to position 0 (KEYLESS-GO).XRemove the fuse for the panorama roof
with power tilt/sliding panel from the fuse
box. To find out where the fuse is located,
refer to the fuse allocation chart in the
vehicle tool kit ( Y page 294).XReinsert the fuse.XTurn the key to position 2 in the ignition
lock.XClose the roller sunblinds fully
( Y page 94).XKeep the 2 switch pressed for another
second.XOpen the roller sunblinds fully (Y page 94).XKeep the 2 switch pulled for an
additional second.XClose the panorama roof with power tilt/
sliding panel fully ( Y page 93).XKeep the 2 switch pressed for another
second.XMake sure that the panorama roof with
power tilt/sliding panel can be opened fully
again ( Y page 93).XIf this is not the case, repeat the previously
described steps.
Problems with the sliding sunroof/
panorama sliding sunroof
Problem: the sunroof cannot be closed
and you cannot see the cause.
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