Page 83 of 364

Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked, unless the child-
proof locks have been activated (Y page 66).
Open the door only when the traffic
conditions permit.
If the vehicle has been opened with the
SmartKey or KEYLESS-GO key, opening from
inside triggers the anti-theft alarm system.
Switch off the alarm ( Y page 71).XPull door handle ;.
If the door is locked, locking knob : pops
up. The door is unlocked and can be
opened.
Centrally locking and unlocking the
vehicle from the inside
The locking or unlocking buttons of the
central locking do not lock or unlock the fuel
filler flap.
The buttons are located on both front doors.
i You cannot unlock the vehicle centrally
from the inside if the vehicle has been
locked with the SmartKey or KEYLESS-GO.
i It is only possible to lock the vehicle
centrally if the front-passenger door is
closed.
XTo unlock: press button :.XTo lock: press button ;.
The vehicle locks when all the doors and
the tailgate are closed.
You can open a locked front door from inside
the vehicle. Only open the door if traffic
conditions allow you to do so.
If the vehicle has previously been locked with
the central locking button:
R and the KEYLESS-GO key is restored to the
factory settings, the entire vehicle is
unlocked if a front door is opened from
inside the vehicle.
R and the KEYLESS-GO key is set to individual
settings, only the front door which is
opened from inside the vehicle is unlocked.
If the vehicle has been locked centrally with
the SmartKey or with KEYLESS-GO, it does
not unlock if you use the unlocking button of
the central locking.
Automatic locking
i The vehicle locks automatically when the
ignition is switched on and the wheels of
the vehicle are moving at a speed of more
than 9 mph(15 km/h). You may therefore
lock yourself out if the vehicle is being
pushed, towed, or located on a test rig.
You can switch off the automatic locking
function via the on-board computer
( Y page 208).
Doors81Opening and closingBA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 81Z
Page 84 of 364

Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked
centrally with the key or KEYLESS-GO:XTake the mechanical key out of the key
( Y page 77).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XTurn the mechanical key counter-clockwise
as far as it will go to position 1 and hold
it in this position.XPull the door handle beyond the first
resistance.
The locking knob pops up.
The door is unlocked.XTurn the mechanical key back and remove
it.XPull the door handle again.
Locking the vehicle
Emergency locking
If the vehicle can no longer be locked
centrally with the SmartKey or KEYLESS-GO:
XClose the front-passenger door, the rear
door on the front-passenger side and the
tailgate.XOpen the driver’s door and the rear door on
the driver’s side.XPress the locking button on the driver’s
door ( Y page 81).
The locking knobs in the front-passenger
door and in the rear doors drop down.XPress down the locking knobs in the front-
passenger and rear doors manually, if
necessary.XClose the driver's door from the outside.XPress down the locking knob of the driver's
door by reaching in through the open rear
door.
i Make sure that you have the vehicle key
on your person and that it has not been left
in the vehicle.
XClose the rear door on the driver’s side.XMake sure that the doors and the tailgate
are locked.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not activated.
Tailgate
Important safety guidelines
Do not leave the key in the cargo
compartment. You could otherwise lock
yourself out.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
82TailgateOpening and closing
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 82
Page 274 of 364

The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 268) flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 39
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the Call
Connected message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Response
Center, you must wait 15 minutes before
you can pull on the handle of the tailgate
again.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety guidelines
Up to three different door and gate systems
can be operated using the remote control
integrated in the overhead control panel.
39 USA only.272FeaturesLoading, stowing and features
BA 251 USA, CA Edition A 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.52010-04-16T14:31:55+02:00 - Seite 272