2011 MERCEDES-BENZ R-Class ESP

GWarning!
Never drive a vehicle with the tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
To enlarge the cargo compartment, the rear
bench seats of the 2nd and 3rd rows of seats
can be folded forwards separately. You can
enlarge the cargo compartment partially
( Y page 251) or fully ( Y page 251).
Partially enlarging the luggage
compartment (folding forward the
seats in the 3rd row)
XMove the head restraint of the
corresponding seat down fully
( Y page 102).XClamp the seat belt behind retainer ;.XPull release handle : of backrest =
upwards in the direction of the arrow.
Backrest = is released.XFold backrest = slowly forwards.
Seat cushion ? is released and moves
automatically to a vertical position.XFold backrest = forwards into a horizontal
position.
i Loop A can be used to pull the backrests
of the 3rd row of seats upright when the
seats are moved into the original position
( Y page 254).
Fully enlarging the luggage
compartment (folding forward the
seats in the 2nd and 3rd rows)
GWarning!
Folded second-row seats are intended to
serve as a cargo volume expansion in
conjunction with folded third-row seats only.
Do not fold the second-row seats and allow
third-row seat occupants to use folded
second-row seats as a footrest while driving.
Third-row seat occupants must, like all vehicle
occupants, keep both feet on the floor in front
of their seat. Otherwise, occupants could
slide under their seat belt in a collision. If
occupants slide under the seat belt, it would
apply force at the abdomen or neck. That
could cause serious or even fatal injuries. Do
not fold the second-row seats and allow third-
row seat occupants to use folded second-row
seats as a table while driving. Objects placed
on folded second-row seats may come loose
during braking, vehicle maneuvers, or an
accident and be thrown around the vehicle
interior. Objects thrown around the vehicle
interior may cause an accident and/or
serious personal injury.
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iThe center console in the 2nd row of seats
can remain in place if it is installed in the
foremost position (position1)
( Y page 249). However, the loading surface
will not be level.XRemove the head restraint of the seat
concerned ( Y page 102).XLay the head restraints on the seat cushion
of the corresponding seat.XRelieve the pressure on backrest : and
pull release lever ; upwards in the
direction of the arrow beyond the pressure
point to the stop.
Backrest : and the seat are unlocked.XFold backrest : forwards until it is resting
horizontally on the seat cushion.XNow push backrest : down further until
seat cushion ; engages on the floor.Folding down the seats in the 3rd row of
seatsXPush down the respective head restraints
in the 3rd row as far as they will go
( Y page 102).XClamp the seat belt behind retainer ;.XPull release handle : of backrest =
upwards in the direction of the arrow.
Backrest = is released.XFold backrest = slowly forwards.
Seat cushion C is released and moves
automatically to a vertical position.
i Loop D can be used to pull the backrests
of the 3rd row of seats upright when the
seats are moved into the original position
( Y page 254).
XAfter it has been moved to a vertical
position automatically, fold seat cushion
C further forwards until it reaches a
horizontal position. In doing so, make sure
that guide pin A of seat cushion C
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XHold extension ? in front of cargo
compartment cover ; with guide pins :
pointing directly at guides =.XTurn extension ? and cargo compartment
cover ; towards each other in the
direction of the arrow.
Guide pins : engage in guides =.
If the extensions are not required, they can
be secured to the cargo compartment cover.
XSlide guide rail : into guide ; to the stop.
Safety net
Important safety guidelines
GWarning!
Make sure the cargo net is properly engaged
at top and bottom position and the tightening
belts are securely fastened.
Never use a damaged cargo net.
Always use cargo net when transporting
cargo. This helps to avoid personal injury from
smaller objects being thrown around in the
occupant compartment during a collision or
sudden maneuver.
The cargo net cannot prevent the movement
of large, heavier objects into the passenger
compartment in an accident. Such items must
be properly secured using the cargo tie-down
rings in the cargo compartment floor.
Passenger use of seats behind installed cargo
net is restricted because of the footwell being
taken up by the net.
When the vehicle is loaded with objects that
extend beyond the seat backrests, using a
cargo net is particularly important. For
reasons of safety, a cargo net should always
be used when transporting cargo.
Preparing the safety net
The cargo net can be used in two different
positions (behind the B-pillar or the C-pillar).
R The brackets behind B-pillar : are
required for the complete cargo
compartment enlargement ( Y page 251).
The corresponding cargo tie down rings
to tighten the net are located in the footwell
of the 2nd row of seats ( Y page 255).
R The brackets behind C-pillar ; are
required for the partial cargo compartment
enlargement ( Y page 251).
The corresponding cargo tie down rings to
tighten the net are located in the footwell
of the 3rd row of seats ( Y page 255).
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and right roof rails are only stabilized by
means of the basic carrier bars being
mounted.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicle without the roof rack loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the cargo on the roof rack in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the tilt/sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the tailgate fully
Fastening the roof carrierXFold covers : upwards.XOnly secure the roof carrier to the
anchorage points under covers :.XObserve the manufacturer's installation
instructions.
Features
Cup holder
Points to observe before use
GWarning
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the center console
In the upper center console, there is a cup
holder and a removable support with a card
holder
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devices, such as games consoles, chargers
and laptops, should not consume more than
a maximum of 150 W altogether.
Requirements for operation of these devices:
R 12 V power sockets in the footwell of the
second row of seats and in the stowage
compartment must be functioning
correctly ( Y page 265).
R the plug of the electronic device is plugged
into the 115 V power socket :.
R the on-board voltage is within a permissible
voltage range.
R the maximum wattage of the device to be
connected must not exceed 150 W.XOpen flap =.XInsert the plug of the electrical device into
the 115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up, please
read the chapter on malfunctions.
XTo turn off: disconnect the plug from the
115 V power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board voltage of the vehicle is not
within the permissible voltage range.
R the temperature of the DC/AC converter is
momentarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, the 115 V power socket :
will not supply it with power.
If indicator lamp ; still does not light up,
consult a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace 34
Important safety guidelines
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 35
.
The mbrace system is available if:
R it has been activated and is operational.
Activation requires an available cellular
phone network, a valid SIM card and a
service subscription to a surveillance
service provider.
R the battery is sufficiently charged.
R the corresponding cellular phone network
is available for transmitting data to the
Customer Center.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
34 The system is called TELEAID in Canada.
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The mbrace system
The mbrace system provides three different
services:
R automatic and manual emergency call
R Roadside Assistance call
R MB info call
To control the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find information and a description of
all available features under "Owners Online"
at http://www.mbusa.com 36
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWarning
A malfunction in the system has been
detected if any or all of the following
conditions occur:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in Roadside Assistance
button º does not come on during the
system self-test.
R The indicator lamp in Information button
E does not come on during the system
self-test.
R The indicator lamp in the SOS button,
Roadside Assistance button º, or
Information button E remains
illuminated constantly in red after the
system self-test.
R The message Tele Aid Inoperative or
Tele Aid Not Activated appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the E MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
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Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are responsive, the
Response Center attempts to get more
information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i The "911" emergency call system is a
public service. Misuse is subject to
prosecution.
Making an emergency callXTo initiate an emergency call
manually: press cover : briefly to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is ended.XWait for the voice connection with the
Response Center.XAfter the emergency call is ended, close
cover :.GWarning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an
automatic SOS signal and cannot make voice
contact with the vehicle occupants.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Roadside Assistance call button
XOpen the stowage compartment under the
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XPress and hold Roadside Assistance
button : for more than two seconds.
A call to a Mercedes-Benz Roadside
Assistance Representative is initiated. The
indicator lamp in Roadside Assistance
button : flashes while the call is active.
The Connecting Call message appears in
the multifunction display and COMAND is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
XDescribe the type of assistance needed.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or organizes for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in Roadside
Assistance button : flashes continuously
and no voice connection to the Response
Center has been established, then the
mbrace system has failed to initiate a
roadside assistance call (e.g. the
corresponding mobile phone network is not
available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 37
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XThe stowage compartment under the
armrest ( Y page 248).37
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