2011 MERCEDES-BENZ R-Class Comand Manual

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207Voi ceContro l Z

Troub
lesho oting Troub
lesho oting Tabl e Pro
blem Po
ssible Ca use /
Co nsequ ence Sug
geste dS olut ions Voic
econ trol does
not under stand
you. You
have not
oper ated the
syst emfromthe
driv er’s seat. X
On lyoper atethesyst emfromt hedriver’s
seat. You
have spoken
too exaggeratedly,
too loudl yor too
quietly . X
Stat ethe commands coherentlyand clearly
without exaggerating. Ab
lower isset to
its highes tsett ing
or ther eis wind
noise through an
open window. X
Preven tloud noises frominterf ering. An
address book
entr ywithout a
speaker-
dependent voice
tag isnot
recogn ized. The
fields inthe
address bookentry
for the last name
and first name are
both filled in,but
you only saidthe
first name orthe
last name. X
Say thelast name andthen thefirst name of
the address bookentryin full. The
names entered
in the address
book donot sound
sufficient ly
different ,or are not
pronounc edas
they arewritten . X
Make suretheaddress bookentriesare
plausi ble.
Check theaddress bookentriesforthe
following:
R The name entries, e.g. lastname andfirst
name, areinthe right fields.
R Do not use abbreviations oracronyms.
R Avoid unnecess aryspaces innames.
R Do not use special characters. 208
Tr
oubleshoo tingVoiceControl

Problem Possible
Cause/
Conse quence Suggested
Solutions An
address book
entr ywithout a
speaker-
dependent voice
tag isnot
recogniz ed. The
names entered
in the address
book donot sound
sufficiently
different ,or are not
pronounced as
they arewritten . X
Create a<0013001000050001000B0005001200270004000500100005000E00040005000E
0014> voicetag.
or
X Give the“List address book”command.
The system readsouttheaddress book.
X Vehicles withVoice Control buttonsonthe
Multi-fu nctionSteering Wheel:Press
the ? button whenthename youwant is
read out.
or
X Vehicles withLever forVoice Control: Pull
the Voice Control levertoward you The
sound ofthe
voice tagsinthe
address bookisnot
sufficiently
different . X
The voice tagsentered inthe address book
must sound asdifferent aspossible, e.g.store
the names WhiteandWright as“Mr White
office” and“MrWright John”.
or
X Give the“List address book”command.
The system readsouttheaddress book.
X Vehicles withVoice Control buttonsonthe
Multi-fu nctionSteering Wheel:Press
the ? button whenthename youwant is
read out.
or
X Vehicles withLever forVoice Control: Pull
the Voice Control levertoward you Tr
oublesho oting
209VoiceControl Z

Problem Possible
Cause/
Conse quence Suggested
Solutions A
station listentr y
is not recogniz ed. The
voice tagsfor
the stations inthe
address bookdo
not sound
sufficiently
different . X
Save a<0013001000050001000B0005001200270004000500100005000E00040005000E
0014> voicetagforthe
station (Ypage 194).
or
X Give the“List station list”command.
The system readsoutthestation list.
X Vehicles withVoice Control buttonsonthe
Multi-fu nctionSteering Wheel:Press
the ? button whenthestation youwant is
read out.
or
X Vehicles withLever forVoice Control: Pull
the Voice Control levertoward you
The station isselected (Ypage 198). If
you aremaking
speaker-
dependent voice
tags, thesystem
prompts youto
enter themseveral
times. The
two voice tags
differ fromeach
other. X
Say thevoice tagwith thesame intonation
both times. Help
Function
Voice controlhas acomprehensive help
funct iontoassist theuser.
The voice controlhelp funct ionprovides:
R general information abouthowbest to
operate voicecontrol
R alist ofthe possible commands
“Help Voice Control” You
canusethe“Help Voice Control”
command toobtain information abouthow
best tooperate voicecontrol.
“Help” If
you press the? button andsaythe
command “Help”,youwillreceive helpforthe
appli cation current lyselected. If
you select the“Help” command duringa
voice dialog, forexample afterthe“Dial
number” command, youwillreceive help
explaining howthedialog continues.
You canalso request thehelp funct ionfora
specific system, forexample withthe“Help
phone” command.
If you have activated thehelp window, youwill
see aselection ofthe possible commands on
the display (Ypage 38). 210
Tr
oublesho otingVoiceControl

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