2011 MERCEDES-BENZ M-Class service

Do not turn off the engine while the vehicle is
in motion.
Exhaust checkGWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Engine oil
! Vehicles with a diesel particle filter:
If the vehicle is mostly driven for short
distances, it is possible that malfunctions
may occur during the automatic cleaning of
the diesel particle filter. This can lead to
engine damage. Therefore, if you frequently
drive short distances, make sure to drive
on highways or country roads for 20
minutes at least every 500 km.
Brakes
Important safety guidelinesGWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
but drive on for a short while. This allows the
airflow to cool the brakes more quickly.
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respective wheels' hubcaps first. The
hubcaps may otherwise be damaged.
i You may wish to deactivate
ESP ®
(Y page 66) when pulling away with
snow chains installed. This way you can
allow the wheels to spin in a controlled
manner, achieving an increased driving
force (cutting action).
Slippery road surfacesGWarning
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
You should drive particularly carefully on
slippery road surfaces. Avoid sudden
acceleration, steering and braking
maneuvers. Do not use cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to position N.i
For more information on driving with
snow chains, see ( Y page 165).GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Driving off-road
Important safety guidelines
GWarning!
Grains of sand, particles of dirt and other
abrasive materials can enter the brake
system. This can lead to excessive wear and
unpredictable braking efficiency.
After the brakes have been exposed to dirty
conditions, have them checked and cleaned
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Otherwise, there is a risk that braking power
may be insufficient in the event of an
emergency, or that the braking effect may be
unpredictable.
GWarning!
Do not load items on the basic carrier bars. It
may cause instability during some maneuvers
which could result in an accident.
Drive slowly in unknown terrain. This will
make it easier to recognize unexpected
obstacles and avoid damage to the vehicle.
To help avoid the vehicle rolling over, never
turn it around on steep inclines. If the vehicle
cannot complete the attempted climb, back it
down in reverse gear.
Do not drive along the side of a slope. The
vehicle might otherwise rollover. If in doing so
the vehicle begins to show a tendency to roll,
immediately steer into a line of gravity
(straight up or downhill).
Never let the vehicle roll backwards in idle.
You may lose control of the vehicle if you use
only the service brake. For information on
driving downhill, see "Driving downhill".
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Hilltops
When driving up an uphill gradient, slightly
reduce pressure on the accelerator
immediately before reaching the brow of the
hill. Make use of the vehicle's own impetus to
travel over the brow.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R loss of traction
R the vehicle from traveling too quickly down
the other side
Driving downhill
R Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight.
Otherwise, the vehicle could slip sideways,
tip and rollover.
R Before tackling steep downhill gradients,
select shift range 1.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables
the front wheels to be locked accurately,
briefly and repeatedly, causing them to dig
into the loose ground. Note that when the
front wheels are fully braked, they slide
easily over the ground surface and
therefore steering is impaired.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Service24h" section of the Service
Booklet.
Driving systems
Cruise control
Important safety guidelines
Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
select shift range 1, 2 or 3 in good time. By
doing so, you will make use of the braking
effect of the engine, which relieves the load
on the brake system and prevents the brakes
from overheating and wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
GWarning
The cruise control is a convenience system
designed to assist the driver during vehicle
operation. The driver is and must always
remain responsible for the vehicle's speed
and for safe brake operation.
Only use the cruise control if the road, traffic,
and weather conditions make it advisable to
travel at a constant speed.
R The use of the cruise control can be
dangerous on winding roads or in heavy
traffic because conditions do not allow safe
driving at a constant speed.
R The use of the cruise control can be
dangerous on slippery roads. Rapid
changes in tire traction can result in wheel
spin and loss of control.
R Deactivate the cruise control when driving
in fog.
The "Resume" function should only be
operated if the driver is fully aware of the
previously set speed and wishes to resume
this particular preset speed.
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Menus and submenus
Menu overview
The number of menus shown depends on the optional equipment in the vehicle.
Function:Standard display menu (Y page 208)
R tire pressure loss warning system (Canada only) ( Y page 329)
R tire pressure monitor (USA only) ( Y page 331)
R ASSYST PLUS service interval display ( Y page 287);AMG menu in AMG vehicles ( Y page 209)=Offroad mode menu (Y page 211)?Audio menu ( Y page 211)ANavigation menu (Y page 212)BOffroad menu (Y page 213)
R level control ( Y page 181)
R compass display ( Y page 279)
R differential locks (status indicator) ( Y page 196)CDISTRONIC menu (Y page 173)DMessage memory 29
menu ( Y page 222)ESettings menu (Y page 213)29
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FunctionFAdditional functions menu (Y page 219)GTrip computer menu (Y page 219)HTelephone menu (Y page 220)Standard display menu
Standard displayXPress V or U on the steering wheel
to select the standard display.
Standard display
:Trip odometer;Odometer
You can select the following functions in the
Standard display menu by pressing & or
* :
R tire pressure loss warning system
( Y page 329) (Canada only)
R tire pressure monitor ( Y page 331) (USA
only)
R coolant temperature ( Y page 208)
R digital speedometer or outside
temperature ( Y page 208)
R ASSYST PLUS service interval display
( Y page 287)
XTo reset the trip odometer: press and
hold the . reset button in the instrument
cluster until the trip odometer is reset.
Displaying the coolant temperature
GWarning
Driving when your engine is overheated can
cause some fluids which may have leaked into
the engine compartment to catch fire. You
could be seriously burned.
Steam from an overheated engine can cause
serious burns which can occur just by opening
the engine hood. Stay away from the engine
if you see or hear steam coming from it.
Stop the vehicle in a safe location away from
other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until
the engine has cooled down.XPress V or U on the steering wheel
to select the standard display.XPress the & or * button to select the
coolant temperature.
Under normal driving conditions, with the
correct anti-corrosion and antifreeze additive
concentration, the reading may rise to
248 ‡(120 †).
! If the coolant temperature exceeds
248 ‡(120 †) do not continue driving. The
engine will otherwise be damaged.
Displaying the digital speedometer or
outside temperature
If you have selected the digital speedometer
for the status line ( Y page 214), the outside
temperature will be displayed here.
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You can select Km or Miles as the unit of
measurement for distance ( Y page 214).
Resetting valuesXPress V or U on the steering wheel
to select the trip computer menu. XPress & or * to select the function
that you wish to reset.XPress and hold the . reset button on the
instrument cluster until the values have
reverted to "0".
Calling up the range
XPress V or U on the steering wheel
to select the trip computer menu.XPress & or * to select Range:.
The multifunction display shows the
estimated range of the vehicle, based on
the current driving style and the fuel level.
If there is only a small amount of fuel
remaining in the fuel tank, a vehicle
refueling C appears instead of the
range.
Displaying the current fuel
consumption
XPress V or U on the steering wheel
to select the trip computer menu.XPress & or * to select
Consumption .
The current fuel consumption is
displayed 37
.Telephone menu
Introduction
You can establish a Bluetooth ®
wireless
connection to COMAND APS (see the
separate operating instructions).
GWarning
A driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we
recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the
telephone while driving, please use the hands-
free device and only use the telephone when
weather, road and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h ), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
XSwitch on the mobile phone and COMAND
APS (see the separate operating
instructions).XPress V or U on the steering wheel
to select the Telephone menu.
You will see one of the following display
messages in the multifunction display:
R Ready or the name of the network provider:
the mobile phone has found a network and
is ready to receive.
R No Service : No network is available.
Accepting a call
If someone calls you when you are in the
Telephone menu, a display message appears
in the multifunction display, for example:
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Display messagesPossible causes/consequences and M SolutionsG
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more main functions in the Tele Aid system
are malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the Tele Aid system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Operator's ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.+
Restraint Sys.
Malfunction
Service RequiredGRisk of injury
The restraint systems are malfunctioning.
XVisit a qualified specialist workshop immediately.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
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Display messagesPossible causes/consequences and M SolutionsÆ
Reduce speed to
under 12 MPHGRisk of accident
You are exceeding the speed permissible for the selected off-road
level.
XAdjust your driving style to the altered handling characteristics.XOnly make slight steering movements and avoid fast steering
movements.XTake account of the altered handling characteristics.XDo not driver faster than 12 mph(20 km/h).8
Locking System
Inoperative
Service RequiredThe differential locks are faulty. XDo not drive faster than 50 mph (80 km/h).XHave the vehicle checked at a qualified specialist workshop.8
Diff. Lock System
Overheated - Wait
brieflyThe differential locks are too hot and have been disengaged.XDrive on carefully.XAllow the differential locks to cool down.
The differential locks reengage as soon as they have cooled
down.8
Stop vehicle,
engage parking
brakeA gearshift process has been canceled. LOW RANGE is in the
neutral position. There is no connection between the engine and
the drive wheels.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake. Do not continue driving under any
circumstances.XRepeat the gearshift process.Å
Service Required
If parked engage
pk. brakeThe LOW RANGE system is malfunctioning. XDo not drive faster than 50 mph (80 km/h).XEngage the parking brake to park.XHave the vehicle checked at a qualified specialist workshop.Å
Max. Speed 25 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.Å
Max. Speed 40 MPHYou have exceeded the maximum speed for the gearshift process.XDrive slower.
The gearshift process is carried out.238Display messagesOn-board computer and displays
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