2011 MERCEDES-BENZ M-Class Off road

Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
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Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
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Center consoleFunctionPage:COMAND APS; see the
separate operating
instructions
;Seat heating97=Seat ventilation98?PARKTRONIC184ALevel control181B42 indicator
lamp (USA only)42
42 indicator
lamp (Canada only)48
CStowage compartment256DATA indicator lamp69FunctionPageEESP®66FSelects ADS settings184GDSR192HHazard warning lamps109IOffroad program193AMG vehicles: selects the
drive program147
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2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake-power Distribution)
Important safety guidelines
GWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety information
GWarning
Observe "Important safety instructions"
( Y page 65).
GWarning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal reduces the braking effect.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
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Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
Off-road ABS (vehicles with 4MATIC)
An ABS system specifically suited to off-road
terrain is activated automatically if the off-
road drive program (Y page 193) is activated
or the LOW RANGE off-road gear
( Y page 194) is selected.
At a speed below 18 mph (30 km/h) the front
wheels lock periodically when braking. The
digging-in effect achieved in the process
reduces the stopping distance on off-road
terrain. This limits steering capability.
BAS (Brake Assist)
GWarning
Observe "Important safety instructions"
( Y page 65).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
GWarning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
ESP ®
(Electronic Stability Program)
Important safety guidelines
GWarning
Observe "Important safety instructions"
( Y page 65).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the d warning lamp
flashes in the instrument cluster.
GWarning
Never switch off the ESP ®
when you see the
d warning lamp flashing in the instrument
cluster. In this case proceed as follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
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Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Vehicles without 4MATIC: switch the
ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front/
rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: only operate the
vehicle for a maximum of ten seconds on a
brake test dynamometer. Switch off the
ignition.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you wish to
operate the vehicle on such a
dynamometer, please consult an
authorized Mercedes-Benz Center in
advance. You could otherwise damage the
drive train or the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWarning
Observe "Important safety instructions"
( Y page 65).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.XSwitch on the off-road drive program if
appropriate for the driving conditions
( Y page 193).
Off-road 4ETS (vehicles with 4MATIC)
A 4ETS mode specifically suited to off-road
terrain is activated automatically once the off-
road drive program (Y page 193) is activated.
Deactivating/activating ESP ®
GWarning
The ESP
®
should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP ®
when a spare
wheel is mounted.
ESP ®
is activated automatically when the
engine is running.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
GWarning!
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle
if the vehicle starts to skid or a wheel starts
to spin.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
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Rtraction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the d warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.XTo deactivate: press button :.
The d warning lamp in the instrument
cluster lights up.GWarning
When the d ESP®
warning lamp is
illuminated continuously, the ESP ®
is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
Adapt your speed and driving style to the
prevailing road conditions and to the non-
operating status of the ESP ®
.
! Avoid spinning a drive wheel for an
extended period with ESP switched off. This
could cause serious damage to the drive
train.
XTo activate: press button :.
The d warning lamp in the instrument
cluster goes out.
Off-road ESP ®
An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road drive program (Y page 193) is activated.
It intervenes with a delay if there is
oversteering or understeering, thus
improving traction.
ESP ®
trailer stabilization
If your trailer begins to lurch, you can only
stabilize the vehicle/trailer combination by
depressing the brake firmly.
In this situation, ESP ®
assists you and can
detect if the trailer begins to lurch. ESP ®
slows the vehicle down by braking and
limiting the engine output until the vehicle/
trailer combination has stabilized.
Trailer stabilization is active from a speed
above 40 mph (65 km/h).
GWarning!
The system will not be able to assist when the
trailer jackknifes
R if the ESP ®
has switched off due to a
malfunction
R on wet or icy roads
R on roads with slippery surface
R in sand or gravel
Trailers with a high center of gravity may tip
over before the system recognizes swaying of
the trailer.
Trailer stabilization does not work if ESP ®
is
deactivated or disabled because of a
malfunction.
EBD
GWarning
Observe "Important safety instructions"
( Y page 65).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning!
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
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emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Distance warning function (vehicles
with DISTRONIC)
This function warns you from a speed of
approximately 20 mph (30 km/h), if:
R for a period of several seconds, the
distance to the vehicle in front is too short
for the speed at which you are traveling.
The · distance warning lamp in the
instrument cluster will light up.
R you are approaching the vehicle in front
rapidly. An intermittent warning tone will
then sound and the · distance warning
lamp in the instrument cluster will light up.
You must apply the brakes yourself in order
to maintain the appropriate distance to the
vehicle in front and prevent a collision.
GWarning!
If the distance warning lamp · in the
instrument cluster comes on while driving
and/or an intermittent warning sounds,
immediate attention on the part of the driver
is required. As required by the traffic
situation, apply the brakes and navigate
around a possible obstacle. However, do not
drive by relying on the distance warning
function, as this will result in an emergency
braking application. This will not always
enable you to avoid a collision, especially
when traveling on varying road surface
conditions and with varying driver reaction.
Complex driving situations are not always
fully recognized by the distance warning
function. This could result in wrong or missing
distance warnings.
XTo activate/deactivate: activate or
deactivate the distance warning function in
the on-board computer ( Y page 219).
After activation, the Ä symbol is
displayed in the lower multifunction
display.
Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
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