
Display messagesPossible causes/consequences and M SolutionsNo ServiceYour vehicle is outside the network provider transmitter/receiver
range. XWait until the mobile phone operational readiness symbol
appears in the multifunction display.~
Bluetooth ReadyThe Bluetooth ®
connection between your mobile phone and
COMAND is not activated.XIf desired, activate the Bluetooth ®
connection between the
mobile phone and COMAND (see the separate operating
instructions).¥
Top Up Washer FluidThe washer fluid level has dropped to approximately ⅓ of the total
reservoir capacity.XAdd washer fluid ( Y page 286).
SmartKey
Display messagesPossible causes/consequences and M Solutions+
Please replace keyThe SmartKey needs to be replaced. XVisit a qualified specialist workshop.+
Remove keyThe SmartKey is in the ignition lock.XRemove the SmartKey.+
Don't Forget Your
KeyThe display message is shown for a maximum of 60 seconds and
is only a reminder.
You are opening the driver's door with the engine switched off.
The SmartKey is not in the ignition lock.XTake the SmartKey with you when you leave the vehicle.+
Key Does Not
Belong To VehicleYou have put the wrong key in the ignition lock.XUse the correct key.+
Change Key
BatteriesThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 75).Display messages245On-board computer and displaysBA 164.1 USA, CA Edition B 2011; 1; 2, en-USd2mskotVersion: 3.0.3.52010-04-21T17:25:06+02:00 - Seite 245Z

Display messagesPossible causes/consequences and M Solutions+
Key Not Detected
(red display message)The KEYLESS-GO key is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XLocate the KEYLESS-GO key.The KEYLESS-GO key is not detected while the engine is running
because there is interference from a strong source of radio waves.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XOperate the vehicle with the SmartKey in the ignition lock if
necessary.+
Key Not Detected
(white display
message)The KEYLESS-GO key cannot be detected at present.XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.
If the KEYLESS-GO key is still not detected:
XChange the location of the SmartKey with the KEYLESS-GO
functions in the vehicle.XOperate the vehicle with the key in the ignition lock if necessary.+
Key Detected In
VehicleThe KEYLESS-GO key has been detected inside the vehicle during
locking.XRemove the KEYLESS-GO key from the vehicle.+
Pull starting
button out then
insert keyThe KEYLESS-GO key can continuously not be detected.XInsert the SmartKey into the ignition lock and turn it to the
desired position.XVisit a qualified specialist workshop.246Display messagesOn-board computer and displays
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If so equipped, always use the cargo net when
transporting cargo. The cargo net cannot
secure hard or heavy objects.
Parcel nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i Depending on the vehicle equipment,
there is an AUX-IN connection or a Media
Interface installed in the glove box. Media
Interface is a universal interface for mobile
audio equipment, e.g. for an iPod ®
or USB
devices; see separate COMAND APS
operating instructions.
XTo open: pull handle : and open glove box
flap ;.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
1glove box unlocked2glove box locked
Stowage compartments in the center
console
XTo open: briefly press marking ;.XTo close: push stowage compartment :
in the direction of the arrow until it
engages.
Stowage compartment under the
armrest
i The Roadside Assistance
º (Y page 272) and MB info call
E (Y page 273) buttons are located in
the stowage compartment under the
armrest.
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Ashtray
Ashtray in the cockpit
i There is a stowage space under the
ashtray.
! The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
XTo open: briefly press marking =.
Ashtray : opens.XTo remove the insert: lift insert ; up and
out.XTo refit the insert: press insert ; into the
holder until it engages.
Ashtray in the rear compartment
! Close the ashtray when it is not in use and
before you fold the rear seats forward. You
can otherwise damage the ashtray.
XTo open: briefly press marking =.
Ashtray ; opens.XTo remove the insert: lift insert : up and
out.XTo re-insert the insert: replace insert :
from above.XPress insert : into the holder until it
engages.
Cigarette lighter
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
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Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
! The 12 V socket in the cigarette lighter
can be used for accessories (up to a
maximum of 180 W) as long as they have
the standard socket type for cigarette
lighters. Note that the socket in the
cigarette lighter can be damaged when
connecting accessories, for example by
frequent insertion and removal or by
sockets that do not fit correctly. A damaged
socket can cause the cigarette lighter to
stop working.
Center console, front
XTurn the key to position 2 in the ignition
lock.XPress marking =.
Ashtray : opens.XPress in cigarette lighter ;.
Cigarette lighter ; will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
! Only use the 12 V socket on the center
console to connect the electric air pump.
You could otherwise damage the vehicle's
electrics.
The socket can be used for accessories with
a maximum power consumption of 180 W,
e.g. lamps or chargers for mobile phones.
If you use the socket for long periods when
the engine is switched off, the battery may
discharge.XTurn the key to position 2 in the ignition
lock.
Socket in the front-passenger footwell
XLift up the cover of socket :.
Socket in the cockpit
!
If accessories are connected, make sure
that a maximum current draw of 15 A is not
exceeded. Otherwise, you will overload the
fuse.
! The socket is not suitable for operating
the electric air pump.
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You are prompted to confirm route guidance
to the entered address.XSelect Yes using the = button or
select ; on COMAND.XPress the 9 button on COMAND to
confirm.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the tailgate handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 271) flashes.
The Connecting Call message appears in
the multifunction display.Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 43
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the Call
Connected message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the tailgate handle for more than
20 seconds before receiving authorization
for remote unlocking from the Response
Center, you must wait 15 minutes before
you can pull on the handle of the tailgate
again.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.
i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
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Remote control in the rear-view mirror
Garage door remote control A is not part of
the garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
A of your garage door drive before
programming.
XErase the memory of the integrated remote
control ( Y page 279) before programming
it for the first time.XTurn the SmartKey to position 2 in the
ignition lock.XPress and hold one of transmitter
buttons ; to ? on the integrated remote
control.
After a short time, indicator lamp : will
start flashing. It flashes about once per
second.
i Indicator lamp : flashes immediately
the first time that the transmitter button is
programmed. If this transmitter button has
already been programmed, indicator
lamp : will only start flashing at a rate of
once per second after 20 seconds have
elapsed.
XKeep the transmitter button depressed.XPoint transmitter button B of garage door
remote control A towards the transmitter
buttons on the rear-view mirror from a
distance of 2 to 12 inches (5 to 20 cm).
i The distance between garage door
remote control A and the integrated
garage door opener depends on the system
of the garage door drive. You might require
several attempts. You should test every
position for at least 20 seconds before
trying another position.XKeep transmitter button B on garage door
remote control A pressed until indicator
lamp : starts to flash rapidly.
The programming has been successful if
indicator lamp : flashes rapidly.XRelease transmitter buttons ;, = or ?
on the integrated remote control or
transmitter button on the garage door
remote control B.
If indicator lamp : goes out after
approximately 20 seconds and has not
flashed rapidly:
XRelease transmitter buttons ;, = or ?
on the integrated remote control or
transmitter button on the garage door
remote control B.XRepeat the procedure for the other
transmitter buttons. When doing so, vary
the distance between the garage door's
remote control and the transmitter buttons
in the rear-view mirror.
i If the garage door system works with a
rolling code, you must synchronize the
remote control integrated into the rear-
view mirror with the garage door system
receiver after programming.
You will find further information in the
garage door opening system's operating
instructions, e.g. the sections on
"Synchronizing the transmitter" or
"Registering a new transmitter". You can
also call the hotline mentioned above.
Notes on programming the remote
control
Canadian radio frequency laws require
transmitter signals to "time-out" (or quit) after
several seconds of transmission. This may
not be long enough for the integrated signal
transmitter to pick up the signal during
programming. Similar to this Canadian law,
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some U.S. gate operators are designed to
"time-out" in the same manner.
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps (see above), proceed as
follows:XPress transmitter button ( ;, = or ?) and
hold it down during the following steps until
the setup has been completed
successfully.XAt the same time, press transmitter button
B of the garage door remote control for
two seconds, then release it for two
seconds, then press it again for two
seconds.XRepeat this sequence on transmitter
button B of the garage door remote
control until the frequency signal has been
learned.XIf the setup procedure is successful,
indicator lamp : flashes once slowly and
goes out after a few seconds.XContinue with the other programming
steps (see above).
Problems when programming
If you have problems when programming the
integrated remote control, please note the
following:
R check the transmitter frequency of garage
door remote control A (which can usually
be found on the rear of the remote control).
The integrated remote control is
compatible with equipment that operates
in the frequency range 280 to 390 MHz.
R replace the batteries in garage door remote
control A. This increases the likelihood of
garage door remote control A sending a
strong and precise signal to the integrated
remote control on the rear-view mirror.
R When aiming the garage door remote
control at the transmitter buttons on the
rear-view mirror, hold garage door remote
control A at differing distances and angles
from the transmitter button that you are
programming. Try different angles from a
distance of 2 to 12 inches (5 to 30 cm) or
the same angle from differing distances.
R If there is another garage door remote
control for the same device, perform the
programming steps again using the remote
control. Before performing these steps,
make sure that new batteries have been
installed in the garage door remote control.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening or closing the garage door
Once programmed, the integrated remote
control will assume the function of the garage
door system's remote control. Please also
read the operating instructions for the garage
door system.
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter button ;, = or ? in the
overhead control panel that you have
programmed to operate the garage door.
Garage door system with fixed code:
indicator lamp : lights up continuously.
Garage door system with rolling code:
indicator lamp : flashes briefly and then
lights up for approximately two seconds.
This is repeated for up to 20 seconds.
i The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. The transmission will be halted
after a maximum of 20 seconds and
indicator lamp : will flash. Press the
transmitter button again, if necessary.
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