
ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 253).
or
XJump-start the vehicle ( Y page 256).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger compartment or cargo
compartment unless they are firmly secured
in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
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Open or close the tailgate fully using the
automatic function if you have stopped the
tailgate in an intermediate position.
XPress and hold the F button on the
SmartKey until the tailgate opens.
or
XWhen the tailgate is unlocked, pull the
handle and let it go again immediately.
iYou can also close the tailgate manually
if it is fully opened.
! If you have opened the tailgate
automatically, you should wait a moment
before closing the tailgate manually.
Closing the trunk lid
GWarning!
Monitor the closing procedure carefully to
make sure no one is in danger of being
injured. To prevent possible personal injury,
always keep hands and fingers away from the
cargo compartment opening when closing the
tailgate. Be especially careful when small
children are around. To stop the closing
procedure, do one of the following:
RPress or pull the remote tailgate opening/
closing switch on the driver’s door.
RPress the tailgate closing switch.
RPress the KEYLESS-GO locking/closing
switch.
RPull outside handle on the tailgate.
RWhen no SmartKey is inserted in the starter
switch (vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics
have status 0): Press button F on the
SmartKey.
You can close the tailgate automatically using
the SmartKey, the closing button4 or the
locking button5.
Example: vehicle with the EASY-PACK tailgate andKEYLESS-GO
XTo close: press closing button : on the
tailgate or press and hold down the F
button on the SmartKey until the tailgate
closes.
XTo close and lock simultaneously:
Press locking button ; on the tailgate.
iThe tailgate can only be opened and
closed with the SmartKey if there is no
SmartKey in the ignition lock.
If the tailgate touches an object while
closing, the closing procedure is
interrupted and the tailgate reopens.
iOnly with KEYLESS-GO: if you leave a
KEYLESS-GO key in the cargo area, the
tailgate will not lock.
The tailgate is not closed unless a
KEYLESS-GO key is detected.
Automatic opening and closing from
the inside
You can open and close the tailgate from the
driver's seat when the vehicle is stationary.
GWarning!
Maintain sight of the area around the rear of
the vehicle while operating the tailgate with
the door-mounted remote tailgate switch.
Monitor the closing procedure carefully to
4For vehicles with the EASY-PACK tailgate only.5For vehicles with the EASY-PACK tailgate and KEYLESS-GO only.
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Deactivating the tailgateXPress and hold the closing button
(Y page 78) in the tailgate until you hear
two short tones.
Tailgate emergency release
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
XTake the mechanical key out of the
SmartKey (Y page 71).
To open the tailgate completely, a minimum
clearance of 6.90 ft (210 cm) above the
ground is necessary.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
XInsert mechanical key ; into opening in
trim :.
XTurn mechanical key ; 90° clockwise.XPush mechanical key ; in the direction of
arrow and open the tailgate.
Side windows
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger or cargo compartment unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
Rstrong braking maneuvers
Rsudden changes of direction
Ran accident
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GWarning!
When opening or closing the door windows,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The door windows are equipped with the
express operation and automatic reversal
function. If in express operation mode a door
window encounters an obstruction that
blocks its path, the automatic reversal
function will stop the door window and open
it slightly.
The door windows operate differently when
the switch is pulled and held. See the section
about the side windows.
The closing of the door windows can be
immediately halted by releasing the switch or,
if the switch was pulled past the resistance
point and released, by either pressing or
pulling the respective switch.
If a door window encounters an obstruction
that blocks its path in a circumstance where
you are closing the door windows by pressing
and holding button & on the SmartKey the
automatic reversal function will not operate.
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the door window
opening.
GWarning!
Do not keep any part of your body up against
the window pane when opening a window. The
downward motion of the pane may pull that
part of your body down between the window
pane and the door frame and trap it there. If
there is a risk of entrapment, release the
switch and pull it to close the window.
Opening and closing the side
windows:Front left;Front right=Rear right?Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
i Operation of the side windows in the rear
compartment is not possible when the
override switch for the side windows is
activated.
XTurn the key to position 2 in the ignition
lock.
i You can continue to operate the side
windows after you switch off the engine.
This function remains active for five
minutes or until one of the front doors is
opened.
XTo open: press the corresponding switch.XTo close: pull the corresponding switch.
i
If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction. You can stop
automatic operation by pressing again.
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If a side window is obstructed again during
closing and reopens again slightly:XImmediately after the window blocks, pull
on the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature.GWarning!
Pulling and holding the switch to close the
door window immediately after it had been
blocked two times will cause the door window
to close without the anti-entrapment feature
for as long as you hold the switch.
Sliding sunroof
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning!
Do not carry heavy or hard objects in the
passenger or cargo compartment unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
GWarning!
When opening or closing the tilt/sliding panel,
make sure there is no danger of anyone being
harmed by the opening/closing procedure.
The tilt/sliding panel is equipped with the
automatic operation and anti-entrapment
features. If the movement of the tilt/sliding
panel is blocked during the closing procedure,
the tilt/sliding panel will stop and open
slightly.
The tilt/sliding panel operates differently
when the roof panel switch is pressed and
held. See the relevant section in this chapter
for details.
The opening/closing procedure of the tilt/
sliding panel can be immediately halted by
releasing the roof panel switch or, if the roof
panel switch was moved past the resistance
point and released, by moving the roof panel
switch in any direction.
GWarning!
The panorama roof with tilt/sliding panel is
made out of glass. In the event of an accident,
the glass may shatter. This may result in an
opening in the roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury for
occupants wearing their seat belts properly as
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Seats
Important safety notes
GWarning
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion.
GWarning
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck. This could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body.
GWarning
Your seat belt must be adjusted so that you
can correctly fasten your seat belt.
Observe the following points:
R adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury.GWarning
The electrically adjustable seats can be
operated at any time. Therefore, do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child's
unsupervised access to a vehicle could result
in an accident and/or serious personal injury.
GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, toddler
restraint, or booster seat recommended for
the size and weight of the child. For additional
information, see "Children in the vehicle".
A child's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
GWarning
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level. This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation.
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Do not drive the vehicle without the seat head
restraints. Head restraints are intended to
help reduce injuries during an accident.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not to be used to dry
the seats.
R clean the seat covers as recommended;
see the " Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. covers, bags, seat covers,
child seats or booster seats.
! When you move the seats, make sure that
there are no objects in the footwell or
behind the seats. Otherwise, you could
damage the seats and the objects.
i The head restraints in the front seats are
installed with the NECK-PRO system
( Y page 49). For this reason, it is not
possible to remove the head restraints
from the front seats.
The rear-compartment head restraints can
be removed ( Y page 94).
Please contact an authorized Mercedes-
Benz Center for more information.
i Related topics:
R Cargo compartment enlargement
(folding the rear bench seat forwards)
( Y page 208)Adjusting the seats
i Vehicles without the memory function:
the seats can be adjusted within five
minutes of opening a front door.
The time span starts over if, within these
five minutes, you:
R open or close a front door
R insert the key into or remove the key
from the ignition lock
R switch the ignition on or off.
If the key is in position 2 in the ignition, you
can adjust the seats at any time.
Depending on the equipment, the seat
adjustment switches are located either on the
side of the seat or on the door control panel.:Seat cushion angle;Seat height=Seat fore-and-aft adjustment?Backrest angleAHead restraint height 66
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:To raise the backrest contour;To soften the backrest contour=To lower the backrest contour?To harden the backrest contour
Switching the seat heating on/off
Switching on/off
GWarning!
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3 repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
iIf the battery voltage is too low, the seat
heating may switch off.
Driver's and front-passenger seat
The system automatically switches down
from level 3 to level 2 after approximately
eight minutes.
The system automatically switches down
from level 2 to level 1 after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
XMake sure that the key is in position 2 in
the ignition lock.
XTo switch on: press button : repeatedly
until the desired heating level is set.
XTo switch off: press button : repeatedly
until all the indicator lamps go out.
Problems with the seat heating
The seat heating has switched itself off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
XSwitch off electrical consumers which you
do not need, such as the rear window
defroster or interior lighting.
Steering wheel
Important safety notes
GWarning
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving, or
driving without the steering wheel adjustment
feature locked could cause the driver to lose
control of the vehicle.
The electrical steering wheel adjustment
feature can be operated at any time.
Therefore, do not leave children unattended
in the vehicle, or with access to an unlocked
vehicle. A child's unsupervised access to a
vehicle could result in an accident and/or
serious personal injury.
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