Rear fog lamp (display message) ..... 185
Rear seat backrest Display message ............................ 193
Rear seat backrest (display
message) ............................................ 193
Rear view camera Function/notes ............................. 154
Rear view camera (cleaning
instructions) ...................................... 240
Rear-view mirror Anti-glare (manual) ..........................97
Dipping (automatic) .........................98
Rear window heating
Malfunction .................................... 123
Switching on/off ........................... 123
Rear window wiper ........................... 114
Replacing the wiper blade .............. 115
Refueling ............................................ 140
Remote control Programming (garage door
opener) .......................................... 225
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 189
Warning lamp ................................. 200
Restraint systems
see SRS
Reversing lamp (display message) .. 185
Roadside Assistance (breakdown) .... 18
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 87
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ................................ 213, 214
Roof lining and carpets (cleaning
guidelines) ......................................... 242
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 167S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest (rear)
Folding forwards/back ..................208
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat .........53
Cleaning ......................................... 242
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 54
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 196
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............95
Seats
Adjusting (electrically) .....................92
Adjusting the 4-way lumbar
support ............................................ 94
Adjusting the head restraint ............93
Adjusting the lumbar support ..........94
Cleaning the cover .........................242
Correct driver's seat position ........... 90
Important safety notes ....................91
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 240
Service indicator see Service interval display
Service interval display .................... 236
Displaying a service message (on-
board computer) ............................ 237
Service menu (on-board computer) . 17012IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 12
Service productsBrake fluid ..................................... 298
Capacities ...................................... 295
Coolant (engine) ............................ 298
Engine oil ....................................... 297
Fuel ................................................ 296
Important safety notes ..................294
Notes ............................................. 294
Refrigerant (air-conditioning
system) .......................................... 298
Washer fluid ................................... 299
Settings
Factory (on-board computer) .........174
On-board computer .......................171
Shift ranges ....................................... 137
Side impact air bag ............................. 39
Side marker lamp (display
message) ............................................ 185
Side windows Convenience closing feature ............83
Convenience opening feature ..........83
Important safety information ...........81
Opening/closing .............................. 82
Resetting ......................................... 84
Troubleshooting ............................... 84
Sliding sunroof
Important safety information ...........85
Troubleshooting ............................... 88
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .................68, 72
Convenience closing feature ............83
Convenience opening feature ..........83
Display message ............................ 193
Important safety notes ....................68
Malfunction ...................................... 74
Starting the engine ........................131
Snow chains ...................................... 148
Socket ................................................ 217
Dashboard ..................................... 217
Luggage compartment ...................217
Rear compartment .........................217
SOS
see mbrace Spare wheel
Notes/data .................................... 289
Storage location ............................ 246
Stowing .......................................... 246
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 166
Segments ...................................... 163
Setting the unit (on-board
computer) ...................................... 171
SRS (Supplemental Restraint
System) Display message ............................ 177
Introduction ..................................... 34
Warning lamp ................................. 199
Warning lamp (function) ................... 34
Standard display (on-board
computer) .......................................... 166
Starting the engine Important safety notes ..................130
Station
see Radio
Steering (display message) .............. 193
Steering wheel Adjusting (electrically) .....................96
Adjusting (manually) ........................96
Buttons (on-board computer) ......... 163
Cleaning ......................................... 241
Important safety notes ....................95
Memory function (storing
settings) ........................................... 96
Storing settings (memory
function) ........................................ 100
Stowage compartments
Armrest (under) ............................. 207
Glove box ....................................... 207
Stowage space
Cup holders ................................... 214
Important safety information .........206
Submenu (on-board computer)
Convenience .................................. 173
Factory setting ............................... 174
Instrument cluster .........................171
Lights ............................................. 172
Standard display ............................ 166
Time/Date ..................................... 171
Vehicle ........................................... 173Index13BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 13
Summer openingsee Convenience opening feature
Sun visor ............................................ 215
Supplemental Restraint System see SRS
Surround lighting (on-board
computer) .......................................... 172
SUV (Sport Utility Vehicle) .......................19
Switching off the alarm (ATA) ............ 65
T
Tachometer ........................................ 163
Tailgate Display message ............................ 192
Emergency unlocking .......................81
Limiting the opening angle ...............80
Tail lamp (display message) ............. 184
Taillight see Tail lamps
Tank content
Fuel gauge ....................................... 26
Technical data ................................... 292
GLK 350 ........................................ 299
GLK 350 4MATIC ........................... 300
Tires/wheels ................................. 287
TELEAID
Call priority .................................... 223
Display message ............................ 177
Downloading destinations
(COMAND) ..................................... 223
Emergency call .............................. 220
Important safety notes ..................219
Locating a stolen vehicle ...............224
MB info call button ........................222
Remote vehicle locking ..................224
Roadside Assistance button ..........221
Self-test ......................................... 219
System .......................................... 219
Vehicle remote unlocking ..............223
Telephone
Accepting a call ............................. 170
Display message ............................ 193
Menu (on-board computer) ............169
Number from the phone book ........ 170
Redialing ........................................ 170
Rejecting/ending a call .................170
Telephone compartment .................. 207
Temperature Coolant .......................................... 162
Outside temperature ...................... 163
Setting ........................................... 121
Theft deterrent locking system
Immobilizer ...................................... 65
Time (on-board computer) ................ 171
Tire pressure Calling up (on-board computer) .....271
Checking manually ........................269
Display message ............................ 189
Maximum ....................................... 274
Notes ............................................. 267
Pressure loss warning ....................269
Recommended ............................... 266
Tire pressure monitoring system
Function/notes ............................. 271
Restarting ...................................... 273
Warning lamp ................................. 202
Tires
Aspect ratio (definition) .................286
Average weight of the vehicle
occupants (definition) ....................284
Bar (definition) ............................... 284
Characteristics .............................. 284
Checking ........................................ 265
Cleaning ......................................... 266
Definition of terms .........................284
Direction of rotation ......................278
Distribution of the vehicle
occupants (definition) ....................287
DOT, Tire Identification Number
(TIN) ............................................... 283
DOT (Department of
Transportation) (definition) ............284
Flat tire .......................................... 247
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 285
GTW (Gross Trailer Weight)
(definition) ..................................... 285
Guidelines to be observed .............265
GVW (Gross Vehicle Weight)
(definition) ..................................... 285
GVWR (Gross Vehicle Weight
Rating) (definition) .........................285
Increased vehicle weight due to
optional equipment (definition) ......28414IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 14
V
Vanity mirror Sun visor ........................................ 215
Vehicle
Data acquisition ............................... 21
Emergency unlocking .......................77
Equipment ....................................... 17
Exterior view .................................... 24
Individual settings (on-board
computer) ...................................... 171
Loading .......................................... 274
Lowering ........................................ 252
Maintenance .................................... 18
Parking up ..................................... 144
Raising ........................................... 248
Reporting problems .........................20
Towing away .................................. 258
Tow-starting ................................... 258
Transporting .................................. 260
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 293
Vehicle tool kit .................................. 245
Video (DVD) ........................................ 169
Video DVD (on-board computer) ...... 169
VIN ...................................................... 293
W
Warning and indicator lamps ABS ................................................ 197
Brakes ........................................... 195
Check Engine ................................. 200
Coolant .......................................... 201
ESP ®
.............................................. 198
ESP ®
OFF ....................................... 199
Fuel tank ........................................ 200
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Reserve fuel ................................... 200
Seat belt ........................................ 196
SRS ................................................ 199
Tire pressure monitor ....................202
Warranty ............................................ 292
Washer fluid reservoir Removing/attaching ......................110
Wheel bolt tightening torque ........... 252
Wheel chock ...................................... 248
Wheels Changing/replacing .......................280
Changing a wheel .......................... 247
Checking ........................................ 265
Cleaning ......................................... 238
Guidelines to be observed .............265
Mounting a wheel .......................... 250
Removing a wheel ..........................250
Tightening torque ........................... 252
Wheel size/tire size .......................287
Window curtain air bag
Display message ............................ 178
Operation ......................................... 41
Windows
see Side windows
Windows (cleaning instructions) ..... 239
Windshield Defrosting ...................................... 122
Windshield washer fluid (display
message) ............................................ 193
Windshield washer system Adding washer fluid .......................235
Notes ............................................. 299
Windshield wipers
Important safety notes ..................113
Replacing the wiper blades ....114, 115
Switching on/off ........................... 113
Troubleshooting ............................. 116
Winter operation ............................... 149
Winter tires M+S tires ....................................... 148
Wiper blades
Cleaning ......................................... 23916IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 16
Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction17BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 17
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sport Utility Vehicle
GWarning!
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator’s Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
Introduction19BA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 19Z
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
20IntroductionBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 20
CockpitFunctionPage:Cruise control lever150;Instrument cluster26=Horn?PARKTRONIC warning
display
151
AOverhead control panel30BOperates the automatic
climate control system
118
CIgnition lock129Start/Stop button129DAdjusts the steering wheel
manually
95
FunctionPageEAdjusts the steering wheel
electrically
95
FCombination switch104GParking brake142HOn-board diagnostic socketIOpens the hood232JReleases the parking brake142KLight switch102Cockpit25At a glanceBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 25