2011 MERCEDES-BENZ G-CLASS automatic transmission

Problems with the automatic transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XTurn the SmartKey to position 0 in the ignition lock.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Service Center,
immediately.You hear a warning
tone.You have:
R switched off the engine
R opened the driver's door
R not moved the selector lever to position PXMove the selector lever to P.Releasing the parking lock manually
In the event of a malfunction, it is possible to
release the selector lever lock manually to
move it out of position P, e.g. if you wish to
have the vehicle towed.XApply the parking brake.XInsert a suitable implement : into the
opening protected by the flap.XPress implement : downwards and
simultaneously move the selector lever out
of position P.XRemove implement :.
The selector lever can now be moved freely
until it is returned to position P.
i
The protective flap only closes completely
if you briefly press to selector lever towards
D- .
Transfer case
General notes
The vehicle has permanent all-wheel drive.
The front and rear axles are being constantly
driven.
For further information on driving off-road,
see ( Y page 142).
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Shift rangesHHIGH
Position for all normal on-road
driving conditions.LLOW
Low-range position for driving off-
road.
Also for use on steep uphill or
downhill gradients, especially
when towing a trailer.
! When the transfer case is in the
off-road driving position LOW
range, the automatic
transmission does not shift up,
even when the engine has
reached the overrevving limit.
There is then a risk of engine
damage. Make sure that you do
not exceed the maximum
permissible engine speed.
The vehicle travels around half the
speed of on-road driving range
HIGH . The drive power is
correspondingly higher.NNeutral
Neutral position.
No power is transmitted to the
drive wheels.
Shifting the transfer case
General notes
GWarning!
Always wait until the procedure of shifting
from HIGH to LOW – and from LOW to HIGH
– has been entirely completed. During this
procedure do not turn off the engine or shift
the automatic transmission into another gear.
If you do not wait until the shifting procedure
has been entirely completed then it might not
be correctly performed. The transfer case
might be in neutral, thus interrupting the
transfer of power between the engine and the
drive axle.
The vehicle is then freely movable, even if a
gear has been selected, and could
unintentionally be set into motion –
particularly on up – or downhill grades. This
could lead to an accident and cause injury to
yourself and others.
Please observe related messages appearing
in the multifunction display.:Current shift range;Current transfer case position
Current shift range : and transfer case
position ; are shown in the instrument
cluster multifunction display.
The switch for the transfer case is on the
lower section of the center console.
Transfer case switch
From HIGH to LOW
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
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Rthe automatic transmission is in selector
lever position N.
R you are driving no faster than 25 mph
(40 km/h).
You could otherwise damage the transfer
case.XPush the transfer case switch to LOW.
When the shift procedure is complete, the
L transfer case position appears in the
multifunction display.XShift the transmission to position D.
From LOW to HIGH
! Only carry out the gear selection if:
R the engine is running.
R the vehicle is rolling.
R the automatic transmission is in selector
lever position N.
R you are driving no faster than 43 mph
(70 km/h).
You could otherwise damage the transfer
case.
XPush the transfer case switch to HIGH.
When the shift procedure is complete, the
H transfer case position appears in the
multifunction display.
If the gear change is not completed, the
following messages could appear in the
display:
R TC Shift Conditions Not Fulfilled
You have not met one or more shift
conditions.
R TC In Neutral
The transfer case has canceled the gear
change process and is in N. The N transfer
case position appears in the multifunction
display.
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
R TC Shift Procedure Canceled
The transfer case has not performed the
gear change process.XCarry out the gear change process again.
Make sure to meet all conditions for
changing gears.
R Transfer Case Service Required
There is a malfunction in the transfer case.
XDo not shift the transfer case.XHave the vehicle checked at a qualified
specialist workshop as soon as possible,
e.g. at an authorized Mercedes-Benz
Center.
Shifting to neutral
GWarning!
If the transfer case is in Neutral, the park
position P of the automatic transmission will
not hold the vehicle. The parking brake must
be engaged to hold the vehicle in place.
XTurn the SmartKey to position 2 in the
ignition lock.XApply the parking brake.XDepress the brake pedal.XMove the selector lever to
position N (Y page 122).XPush the transfer case switch to LOW for
about 30 seconds.
When the shift procedure is complete, the
N transfer case position appears in the
multifunction display.
i If the transfer case is in N, the SmartKey
is in the ignition lock and you open the
driver's door, the TC In Neutral message
appears in the multifunction display. If you
then release the parking brake, a warning
tone will sound.
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Differential locks
General notes
Differential locks improve the traction of the
vehicle.
GWarning!
Never drive on firm road surfaces with
differential locks engaged. Never drive on
narrow bends with front-axle differential locks
engaged. With differential locks engaged, the
vehicle's ability to steer is severely restricted
and the danger of accidents is therefore
higher.
Do not engage or disengage differential locks
while driving on a bend. The vehicle may
otherwise make a jerking movement. You
could thus lose control of the vehicle and
cause an accident.
If you select a differential lock, ABS, 4ETS,
ESP ®
and BAS will be deactivated.
Your vehicle is equipped with a differential
lock for:
R the transfer case: this controls the balance
between the front and rear axles.
R the rear axle: this controls the balance
between the wheels on the rear axle.
R the front axle: this controls the balance
between the wheels on the front axle.
! In order to avoid damage to the transfer
case, you must operate the vehicle on a
dynamometer (1-axle dynamometer) only
if:
R the axle not driven on is jacked up
or
R the corresponding propeller shaft is
disconnected
and
R the differential lock of the transfer case
is engaged.
Otherwise, the transfer case could be
damaged.
Information about differentials and
differential locks
When the vehicle is driving through a bend,
the wheels on the outside of the bend must
travel a longer distance and must thus turn
more quickly than the wheels on the inside.
The differential, a transmission in the
drivetrain, balances out the different
rotational speeds and therefore enables
driving through bends.
The disadvantage of differentials: the wheels
with the least road grip are driven the hardest.
Example: a wheel on a driven axle stands on
snow-covered ground and thus has no
traction. This wheel receives the strongest
driving power from the differential, as the
force progression takes the path of least
resistance. The opposite wheel on this axle,
however, which stands on firm ground and
could therefore allow traction, receives no
driving power. 4ETS eliminates this
disadvantage and provides good steerability
by automatically braking the spinning wheel,
thus directing more driving power to the
wheel standing on firm ground, which is
therefore able to provide traction.
ESP® and 4ETS are traction systems that are
ideal for road driving and suitable for light off-
road driving. Off-road gear LOW likewise
improves off-road capabilities.
Moreover, the more difficult conditions in off-
road driving require further measures such as
locking one or several differentials. Your
vehicle is equipped with three differential
locks: a central differential lock for the
transfer case, a differential lock for the front
axle, and a differential lock for the rear axle.
Each differential lock can be engaged with the
respective switch on the center console.
When the central differential lock for the
transfer case is locked, the speed of the front
wheels is equal to that of the rear wheels.
When the differential for the rear axle is
locked, both rear wheels turn equally fast,
independent of their respective torques.
Keep in mind that by engaging the differential
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locks, vehicle steerability is severely
restricted.
For your own safety, the safety of others, and
in order to avoid damage to the vehicle, the
differential locks must not be engaged when
driving on a firm road surface. Keep in mind
that when driving on firm road surfaces, the
unimpeded function of the differential is
necessary and must never be locked on firm
road surfaces. Vehicle steerability may
otherwise be lost and you may no longer be
able to steer the vehicle. For this reason, the
differential locks must be engaged
exclusively during off-road driving, and only
when activating the other driving systems
(4ETS, ESP ®
and off-road gear LOW) is no
longer sufficient.
Activating the differential lock
General notes
GWarning!
Never drive on firm road surfaces with
differential locks engaged. Never drive on
narrow bends with front-axle differential locks
engaged. With differential locks engaged, the
vehicle's ability to steer is severely restricted
and the danger of accidents is therefore
higher.
Do not engage or disengage differential locks
while driving on a bend. The vehicle may
otherwise make a jerking movement. You
could thus lose control of the vehicle and
cause an accident.
If you select a differential lock, ABS, 4ETS,
ESP ®
and BAS will be deactivated.
Activate the differential locks:
R off-road
R to deactivate ABS, 4ETS, ESP ®
and BAS
while off-road
R when fording
R on snow-covered, icy or dirty road surfaces
For further information on driving off-road,
see ( Y page 142).
The switches are located on the center
console.:Function indicator lamps (red);Differential lock for the front axle=Differential lock for the transfer case?Differential lock for the rear axleAActivation indicator lamps (yellow)
! Only activate the differential locks when:
R you are driving at walking pace.
R the driven wheels are not spinning.
R you are not driving on a firm road surface.
i You can only engage the differential locks
when the transfer case is in off-road gear
LOW (Y page 126).
i You can activate the differential locks in
the following order =, ? , ; .
Differential lock for the transfer case
XTo engage: switch the transfer case to off-
road gear LOW(Y page 126).XPress switch =.
The yellow activation indicator lamp under
switch = lights up when the transfer case
is in off-road gear LOW.
The å warning lamp in the instrument
panel lights up.
The red function indicator lamp above
switch = lights up when the differential is
locked.
In the multifunction display you see the:130Automatic transmissionDriving and parking
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Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0 (Y page 117) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle ( Y page 62).
or
XUnlock the vehicle using the mechanical key ( Y page 63).XOpen the rear door.XManually unlock the fuel filler flap using the emergency release
( Y page 133).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XManually unlock the fuel filler flap using the emergency release
( Y page 133).XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission into park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.134ParkingDriving and parking
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Rturn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWarning!
Keep in mind that turning off the engine alone
only will shift AUTOTRONIC into neutral
position N automatically.
Always shift AUTOTRONIC into park position
P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
XShift the transmission to position P.XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.XApply the parking brake firmly.
i The SmartKey can only be removed if the
automatic transmission is in position P.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: pull parking brake ; up firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.
The selector lever lock is released.XPull parking brake ; up firmly.XPress release button : on parking
brake ; and move the parking brake down
to the stop.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
Parking135Driving and parkingZProCarManuals.com

RCheck the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Always keep the doors, rear door, windows
and the sliding sunroof closed while the
vehicle is in motion.
R Switch off cruise control.
R Do not stray from marked routes or paths.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the
terrain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R On sand, drive quickly to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Avoid high engine speeds. Drive at
reasonable engine speeds (maximum
3000 rpm).
R Do not shift the automatic transmission to
transmission position N.
R Always check the vehicle for damage after
off-road driving.
i Information about retrofitting special all-
terrain tires is available from any
authorized Mercedes-Benz Center.HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Checklist before driving off-road
XEngine oil level: check the engine oil and
top it up if necessary.
Only then does the engine receive enough
oil when the vehicle is standing on a steep
incline.! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.XWheel-changing tool kit: check that the
jack is working and make sure you have the
wheelbrace, a robust tow cable and a
folding spade in the vehicle.XWheels and tires: check the tire tread
depth and tire pressure.XCheck for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tires.XReplace any missing valve caps.XReplace dented or damaged wheels.XCarry a sound spare wheel.
Checklist after driving off-road
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
Driving over rough terrain places greater
demands on your vehicle than driving on
normal roads. After driving off-road, check
the vehicle. This allows you to detect damage
promptly and reduce the risk of an accident
to yourself and other road users.
XShift the transfer case to HIGH
( Y page 126).XDisengage the differential locks
( Y page 129).Driving tips143Driving and parkingZProCarManuals.com