2011 MERCEDES-BENZ E350 4MATIC radio

Symbols
Registered trademarks:
R BabySmart™ is a registered trademark of
the Siemens Automotive Corp.
R Bluetooth ®
is a registered trademark of the
Bluetooth SIG Inc.
R PRE-SAFE ®
is a registered trademark of
Daimler AG.
R HomeLink ®
is a registered trademark of
Prince, a Johnson Controls Company.
R SIRIUS and related brands are registered
trademarks of SIRIUS XM Radio Inc.
In this Operator's Manual you will find the
following symbols:GWarning
Warning notices draw your attention to
hazards that endanger your health or life, or
the health or life of others.
! Warning notices draw your attention to
hazards that could cause damage to your
vehicle.
i Practical tips or other information that
could be helpful to you.
XThis symbol indicates instructions
that you must follow.XA number of these symbols
appearing in succession indicates
instructions with several steps.Y pageThis symbol tells you where to look
for further information on a topic.YYThis symbol marks a warning or
procedure which is continued on
the next page.DisplayText in the multifunction display/
COMAND display.BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 2

P
Paint code number ............................ 385
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 64
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 97
Resetting ......................................... 98
Parking ............................................... 169
Parking aid Parking Guidance ........................... 197
PARKTRONIC ................................. 194
Rear view camera .......................... 200
Parking brake .................................... 170
Parking Guidance .............................. 197
Display message ............................ 252
Parking lamp (display message) ...... 245
Parking position Exterior mirror on the front-
passenger side ............................... 114
PARKTRONIC
Activating/deactivating .................196
Function/notes ............................. 194
Malfunction .................................... 197
Problem ......................................... 197
Range of the sensors .....................194
Warning display ............................. 195
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 48
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 43
Pedals ................................................. 172
Permanent display (on-board
computer) .......................................... 230
Permanent four-wheel drive see 4MATIC
Plastic hooks ..................................... 280
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows see Side windows
Pre-emptive occupant safety
system
see PRE-SAFE ®
system PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Activating/deactivating (on-
board computer) ............................ 228
Function/notes ................................ 71
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 236
Warning lamp ................................. 270
PRE-SAFE ®
system
Display message ............................ 235
Operation ......................................... 51
Product information ............................ 20
Program selector ............................... 158
Program selector button .................. 158
Pulling away Automatic transmission .................151
R
RACE START (AMG vehicles) ............. 190
RACETIMER (on-board computer) .... 222
Radar sensor system Display message ............................ 251
Radar sensor system (on-board
computer) .......................................... 232
Radiator cover ................................... 309
Radio Changing stations (on-board
computer) ...................................... 225
see separate operating instructions
Range (on-board computer) ............. 220
Rear axle level control ...................... 192
Rear compartment Setting the airflow .........................141
Setting the air vents ......................145
Setting the temperature ................140
Rear fog lamp (display message) ..... 244
Rear seat backrest Display message ............................ 259
Folding forwards/back ..................278
Rear seat backrest (display
message) ............................................ 259
Rear sill protector ............................. 286
Rear view camera Function/notes ............................. 200
Rear view camera (cleaning
instructions) ...................................... 318
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Service interval display .................... 313
Displaying a service message (on-
board computer) ............................ 313
Service menu (on-board computer) . 229
Service products
AdBlue ®
special additives ..............390
Brake fluid ..................................... 392
Capacities ...................................... 387
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes ..................386
Notes ............................................. 386
Refrigerant (air-conditioning
system) .......................................... 392
Washer fluid ................................... 393
Settings
Factory (on-board computer) .........233
On-board computer .......................229
SETUP (on-board computer) ............. 221
Shift ranges ....................................... 159
Showing the distance display (on-
board computer) ............................... 227
Side impact air bag ............................. 41
Side marker lamp (display
message) ............................................ 245
Side windows Convenience closing feature ............93
Convenience opening feature ..........93
Important safety information ...........91
Opening/closing .............................. 92
Resetting ......................................... 94
Troubleshooting ............................... 94
Skibag ................................................ 276
Sliding sunroof Important safety information ...........95
Troubleshooting ............................... 99
see Panorama roof with power
tilt/sliding panel
see Tilt/sliding sunroof
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .................76, 80
Convenience closing feature ............93
Convenience opening feature ..........93
Display message ............................ 260Important safety notes ....................76
Malfunction ...................................... 82
Starting the engine ........................151
Snow chains ...................................... 176
Socket ................................................ 292
Dashboard ..................................... 293
Rear compartment .........................293
SOS
see mbrace
Spare wheel
Notes/data .................................... 380
Storage location ............................ 325
Stowing .......................................... 326
see Emergency spare wheel
Speedometer
Additional speedometer (on-
board computer) ............................ 220
Segments ...................................... 217
Setting the unit (on-board
computer) ...................................... 229
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 69
Warning lamp ................................. 266
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 36
Warning lamp ................................. 267
Warning lamp (function) ................... 36
Standard display (on-board
computer) .......................................... 220
Starting the engine Important safety notes ..................151
Station
see Radio
Steering (display message) .............. 260
Steering wheel Adjusting (electrically) ...................111
Buttons (on-board computer) ......... 217
Cleaning ......................................... 319
Important safety notes ..................111
Memory function (storing
settings) ......................................... 111
Steering wheel heating ..................112
Storing settings (memory
function) ........................................ 115Index15BA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 15

Rthis equipment must not emit harmful,
electromagnetic radiation.
R this equipment receives electromagnetic
radiation, including radiation which can
trigger unwanted functions.
Any unauthorized change to this equipment
can lead to the user's operating license
being withdrawn.
Important information for using
KEYLESS-GO
R You can use the KEYLESS-GO key as a
conventional key.
R You can combine KEYLESS-GO functions
with those of a conventional key (e.g. open
with KEYLESS-GO and close with the
& button).
R Always carry your KEYLESS-GO key on your
person.
R Never keep the KEYLESS-GO key with:
- electronic equipment, such as your
mobile phone or another key
- metal objects, such as coins or metal foil
This may impair the functioning of KEYLESS-
GO.
R To open or close the vehicle, the KEYLESS-
GO key should be no more than 3 ft (1 m)
from the door or trunk/cargo area.
R When the vehicle is parked for more than
72 hours, the KEYLESS-GO function is
deactivated. Pull one of the outer door
handles and turn on the ignition to
reactivate the KEYLESS-GO function.
R If the KEYLESS-GO key is not near the
vehicle, it is possible that the system may
not recognize it. In this case, the vehicle
cannot be locked or started with KEYLESS-
GO.
R If the KEYLESS-GO key has been removed
from the vehicle (e.g. if a passenger leaves
the vehicle with the KEYLESS-GO key):
- while someone is holding the Start/Stop
button or attempting to lock the vehicle
with the outer door handle, the message
Key not detected appears in the
multifunction display
- while the engine is running, the red
message Key not detected appears in
the multifunction display as you pull
away. Find the KEYLESS-GO key or
change its current position immediately
(e.g. place it on the front-passenger seat
or carry it in your shirt pocket.)
R If you have started the engine using the
Start/Stop button, you can turn if off again
by:
- pressing the Start/Stop button again
- inserting the KEYLESS-GO key in the
ignition lock when the vehicle is
stationary and the automatic
transmission is in parking position P.
R You may accidentally unlock the vehicle if
the KEYLESS-GO key is within 3 ft (1 m) of
the vehicle and:
- an outer door handle comes into contact
with water
or
- you are cleaning an outer door handle.
R Note that the engine can be started by any
vehicle occupant if a KEYLESS-GO key is in
the vehicle.
Option 1: there is a KEYLESS-GO key in the
vehicle and a KEYLESS-GO key outside the
vehicle. If you leave the KEYLESS-GO key
behind when you get out and lock the
vehicle, a message does not appear in the
multifunction display.
Option 2: there is a KEYLESS-GO key in the
vehicle but no KEYLESS-GO key outside the
vehicle. When you get out and try to lock
the vehicle, the message Key still in
vehicle appears in the multifunction
display. The vehicle is not locked in this
case.
When starting the engine and while driving,
KEYLESS-GO also checks whether a valid key
is in the vehicle by periodically establishing
radio contact.78SmartKeyOpening and closing
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Problems with the SmartKeyProblemPossible causes/consequences and M SolutionsYou cannot lock/
unlock the vehicle
using the SmartKey.The SmartKey battery is discharged or nearly discharged.XPoint the tip of the SmartKey at the driver's door handle from a
distance of approximately 1.5 ft (50 cm) and try to unlock or
lock the vehicle again.
If this does not work:
XLock or unlock the vehicle using the mechanical key
( Y page 79).The SmartKey is faulty.XLock the vehicle as described in the "Locking the vehicle
(mechanical key)" section ( Y page 86) or unlock it using the
mechanical key ( Y page 79).XHave the SmartKey checked at a qualified specialist workshop.You can no longer
lock/unlock the
vehicle using KEYLESS-
GO.KEYLESS-GO is in standby mode because the vehicle has not been
unlocked for an extended period.XPull the door handle and then turn the SmartKey to position 2
in the ignition lock.There is a malfunction with KEYLESS-GO.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.XHave the SmartKey checked at a qualified specialist workshop.There is interference from a powerful source of radio waves.XLock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the %/& button.You have lost a
SmartKey.XHave the SmartKey canceled at an authorized Mercedes-Benz
Center.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.82SmartKeyOpening and closing
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ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 338).
or
XJump-start the vehicle ( Y page 341).
or
XConsult a qualified specialist workshop.The engine cannot be
started using the
SmartKey.The steering lock is mechanically blocked 4
.XRemove the SmartKey and re-insert it into the ignition lock.
While doing this, turn the steering wheel in both directions.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.4 Not vehicles with DIRECT SELECT lever.SmartKey83Opening and closingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 83Z

Problems with the engineProblemPossible causes/consequences and M SolutionsThe engine does not
start. The starter motor
can be heard.R There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.XTurn the SmartKey back to position 0 in the ignition lock before
the next attempt to start with the SmartKey.XBefore the next starting attempt with KEYLESS-GO: shut all open
vehicle doors so that the signals from the SmartKey may be
better received.
or
XPull the Start/Stop button out of the ignition.XUse the SmartKey to start the engine, (Y page 151) as external
radio signals cause KEYLESS-GO to malfunction. Avoid
excessively long and frequent attempts to start the engine as
these will drain the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the starter battery is too
weak or discharged.XJump-start the vehicle ( Y page 341).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.The starter motor was exposed to a thermal load that was too high.XAllow the starter motor to cool down for approximately two
minutes.XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.Driving153Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 153Z

Problems with PARKTRONICProblemPossible causes/consequences and M SolutionsOnly the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is
deactivated after
approximately
20 seconds, and the
indicator lamp in the
PARKTRONIC button
lights up.PARKTRONIC has malfunctioned and has switched off.XIf problems persist, have PARKTRONIC checked at a qualified
specialist workshop.Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is
deactivated after
approximately 20
seconds.The PARKTRONIC sensors are dirty or there is interference.XClean the PARKTRONIC sensors ( Y page 317).XSwitch the ignition back on.The problem may be caused by an external source of radio or
ultrasound waves.XSee if PARKTRONIC functions in a different location.Parking Guidance
Important safety notes
Parking Guidance is an electronic parking aid
with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. You receive steering
instructions when parking. You may also use
PARKTRONIC ( Y page 194).
GWarning
Parking Guidance is merely an aid and may
display parking spaces that are not suitable
for parking, for example:
R no-parking areas
R parking spaces with unsuitable surfaces
(road surface)
R driveways
R entrances and exits
Parking Guidance detects and measures
potential parking spaces while driving past.
Changes to the parking space after this point
are not taken into account, for example if the
vehicle in front of or behind the parking space
changes position or objects in the parking
space are moved.
Even when using Parking Guidance, you are
still responsible for driving carefully. If you
rely on Parking Guidance alone, you could
cause an accident and injure yourself and
others.
Safety always remains your responsibility and
you must continue paying careful attention to
your immediate surroundings when parking
and maneuvering.Driving systems197Driving and parkingBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 197Z