2011 MERCEDES-BENZ E350 4MATIC tow

! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
HOLD function or DISTRONIC PLUS: if you
brake the vehicle using the HOLD function or
DISTRONIC PLUS, the automatic
transmission shifts to transmission position
P automatically. In addition, at least one of
the following conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Shifting to park position P in AMG
vehiclesXWhen the vehicle is stationary, press
button P : .
Engaging reverse gear R
!
Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
When the engine is switched off, the
automatic transmission shifts to N
automatically.
Remaining in neutral N
If you wish to keep the automatic
transmission in neutral N, e.g. to wash the
vehicle in a car wash with a towing device,
observe the following:
GWarning!
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
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Rdepress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Shifting to transmission position DXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever down past
the first point of resistance.
Transmission positions
BPark position
Do not shift the transmission into
position P unless the vehicle is
stationary. The parking lock should
not be used as a brake when
parking. In addition to engaging the
parking lock, you must always
apply the parking brake to secure
the vehicle.
The SmartKey can only be removed
if the transmission is in position P.
If the SmartKey is removed from
the ignition lock, the selector lever
is locked.
In the event of a fault in the vehicle
electronics, the transmission can
be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop, e.g. an
authorized Mercedes-Benz Center.CReverse
Only shift the transmission to R
when the vehicle is stationary.ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Driving in neutral N can
damage the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Gearshifting
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or M (AMG vehicles) ( Y page 158)
R the position of the accelerator pedal
R the road speed
Driving tips
AMG vehicles
When shifting down, the double-clutch
function is active regardless of the currently
selected drive program. The double-clutch
function reduces load change reactions and
is conducive to a sporty driving style. The
sound generated by the double-clutch
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Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into 2nd gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into 2nd gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop immediately.Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact an authorized
Mercedes-Benz Center for a performance
test. Mercedes-Benz recommends that you
use an authorized Mercedes-Benz Center
for this purpose.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.Refueling
Important safety notes
GWarning!
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWarning
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
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Vehicle movement may result in serious
personal injury or damage to the vehicle or
vehicle drivetrain. Therefore, always do the
following before turning off the engine and
leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Vehicles with automatic transmissionXShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The parking lock is activated.XApply the parking brake firmly.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission switches to P
automatically.
Using KEYLESS-GO
XPress the Start/Stop button (Y page 150).
The engine stops and all the indicator
lamps in the instrument cluster go out.XApply the parking brake firmly.
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open the driver's or
front-passenger door, the automatic
transmission shifts to P automatically.
i In an emergency, you can turn off the
engine while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
If you have started the engine with the Start/
Stop button and it cannot be switched off as
described:
Xremove the Start/Stop button from the
ignition lock.Xinsert the SmartKey into the ignition lock.
The engine stops. The ignition lock is in
position 0.
Parking brake
GWarning
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
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remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC: a function or
performance test may only be carried out
on a two-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, the drive train
or the brake system may suffer damage.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
A description of Brake Assist (BAS) can be
found on ( Y page 66) or of BAS PLUS on
( Y page 66).
AMG high-performance brake system
and ceramic brake system
The high-performance and ceramic brake
system is only installed on the E 63 AMG.
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GWarning!
The cruise control brakes automatically so
that the set speed is not exceeded.
Cruise control lever
:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate cruise control?To store the current speed or to call up
the last stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up.
Storing and maintaining the current
speed
You can store the current speed if you are
driving faster than 20 mph (30 km/h).
XAccelerate the vehicle to the desired
speed.XBriefly press the cruise control lever
up : or down ; to the pressure point.XRemove your foot from the accelerator
pedal.
Cruise control is activated. The vehicle
automatically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the
stored speed on downhill gradients by
automatically applying the brakes.
Storing the current speed or calling up
the last stored speedGWarning
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
GWarning
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
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Cruise control lever:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or call up the
last stored speedATo set the specified minimum distance
Activating DISTRONIC PLUS, storing
and maintaining the current speed
Important safety notes
GWarning!
When the DISTRONIC PLUS is switched on,
the vehicle can be braked. You should
therefore switch off the DISTRONIC PLUS if
the vehicle must be towed.
You can activate DISTRONIC PLUS under the
following circumstances:
R the engine has been started and you have
been driving for up to two minutes
R the parking brake is not applied
R ESP ®
is activated
R the transmission is in position D
R the hood is closed
R the driver's door is closed and you shift the
transmission from position P to D or your
seat belt is fastened
R the front-passenger door and the rear
doors are closed
R the vehicle has not skidded
Activating while driving
When driving at speeds below
20 mph (30 km/h), you can only activate
DISTRONIC PLUS if the vehicle in front has
been detected and is shown in the
multifunction display. If the vehicle in front is
not shown in the multifunction display and is
no longer detected, because it has changed
lanes, for example, DISTRONIC PLUS is
deactivated and a tone sounds.XBriefly pull the cruise control lever towards
you ? or press it up : or down ; to the
pressure point.
DISTRONIC PLUS is selected.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
message appears in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
you determine by the position of the
accelerator pedal.
Activating when driving towards a
stationary vehicle
If the vehicle in front of you is stationary, you
can only activate DISTRONIC PLUS once your
vehicle is stationary as well.
XBriefly pull the cruise control lever towards
you ?.
DISTRONIC PLUS is selected.
i DISTRONIC PLUS can only be activated at
under 20 mph (30 km/h) if a vehicle in front
has been detected. Therefore, the
DISTRONIC PLUS distance display in the
instrument cluster should be activated.
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XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.
i You can use the cruise control lever to set
the stored speed and the control on the
cruise control lever to set the specified
minimum distance ( Y page 185).
Pulling away
XIf the vehicle in front pulls away: remove
your foot from the brake pedal.XBriefly pull the cruise control lever towards
you ?.
or
XAccelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
Driving
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If a slower-moving vehicle is detected in front,
DISTRONIC PLUS causes your vehicle to
brake and maintain a preset distance to the
vehicle in front.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed,
but only up to the desired speed you have
stored.
GWarning!
When you step on the brake pedal, you switch
off the DISTRONIC PLUS except when the
vehicle is at a standstill. The DISTRONIC PLUS
will no longer brake your vehicle. You are
always responsible for maintaining a distance
from other vehicles, observing road speeds
and braking well in advance.
Changing lanes
If you wish to change to the passing lane (in
left-hand-drive vehicles, the passing lane is
the left-hand lane), DISTRONIC PLUS
supports you if:
R you are driving above 40 mph (60 km/h)
R DISTRONIC PLUS is maintaining the
distance to a vehicle in front
R you switch on the appropriate turn signals
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are met, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the
distance between your vehicle and the
vehicle in front becomes too small.GWarning
DISTRONIC PLUS and Active Blind Spot Assist
are only aids designed to assist driving.
They do not relieve you of the responsibility
of paying attention. The driver remains fully
responsible for the vehicle's distance from
other vehicles, the vehicle's speed and for
braking in good time. Always pay attention to
traffic conditions and your surroundings.
Otherwise, you may fail to recognize dangers
in time, cause an accident and injure yourself
and others.
Stopping
GWarning
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
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