2011 MERCEDES-BENZ E350 4MATIC warning

Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷
Inoperative See
Operator's ManualGRisk of accident
ESP ®
(Electronic Stability Program), BAS (Brake Assist),
PRE-SAFE ®
, the HOLD function and hill start assist are not
available due to a malfunction. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE ®
Brake may be inoperative as well. In addition, the
ä and å warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above.
XDrive on carefully.XVisit a qualified specialist workshop.G
Tele Aid
InoperativeUSA only: one or more main functions in the mbrace system are
malfunctioning.
Canada only: one or more of the main functions of the TELEAID
system is malfunctioning.XUSA only: have the mbrace system checked at a qualified
specialist workshop.XCanada only: have the TELEAID system checked at a qualified
specialist workshop.PRE-SAFE
Inoperative See
Operator's ManualGRisk of injury
Important functions of PRE-SAFE ®
have failed. All other occupant
safety systems, e.g. air bags, remain available.
XVisit a qualified specialist workshop immediately.Display messages235On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 235Z

Display messagesPossible causes/consequences and M SolutionsPRE-SAFE
Function Currently
Limited See Oper.
ManualGRisk of accident
PRE-SAFE ®
Brake is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grill is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is insufficient.
R E 63 AMG: you deactivate ESP ®
.
PRE-SAFE ®
Brake is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the system is within the operating temperature range.
R E 63 AMG: you reactivate ESP ®
.
If the display message continues to be displayed:
XClean the DISTRONIC PLUS cover in the radiator grill
( Y page 317).XClean the bumpers ( Y page 317).XRestart the engine.XWait until the battery is sufficiently charged.PRE-SAFE
Functions Limited
See Operator's
ManualGRisk of accident
PRE-SAFE ®
Brake is faulty. BAS PLUS or the distance warning
signal may also have failed.
XVisit a qualified specialist workshop.Check Child Seat
Pos.
See Operator's
ManualGRisk of injury
Vehicles with BabySmart™ (Canada only):
The BabySmart™ child seat is positioned incorrectly.
XInstall the child seat in the correct position.GRisk of injury
Vehicles with BabySmart™ (Canada only):
The sensor for automatic child seat recognition is faulty.
XVisit a qualified specialist workshop.236Display messagesOn-board computer and displays
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Display messagesPossible causes/consequences and M Solutions6
SRS Malfunction
Service RequiredGRisk of injury
There is a malfunction in the SRS (Supplemental Restraint
System). The 6 warning lamp also lights up in the instrument
cluster.
XVisit a qualified specialist workshop.6
Front Left SRS
Malfunction
Service Required
or
Front Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Left SRS
Malfunction
Service Required
or
Rear Right SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Rear Center SRS
Malfunction
Service RequiredGRisk of injury
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
XVisit a qualified specialist workshop.6
Left Side Curtain
Airbag Malfunction
Service Required
or
Right Side Curtain
Airbag Malfunction
Service RequiredGRisk of injury
There is a malfunction in the left-hand and/or right-hand window
curtain air bag. The 6 warning lamp also lights up in the
instrument cluster.
XVisit a qualified specialist workshop.GWarning
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
Display messages237On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 237Z

GWarning
If the 45 indicator lamp remains off even after performing the above corrective steps, do
not have any children 12 years old and under and other small individuals use the front-passenger
seat until the system has been repaired.
Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Disabled
See Operator's
ManualThe front-passenger air bag is deactivated during the journey even
though an adult or a person larger than a certain size is occupying
the front-passenger seat. If additional forces are applied to the
seat, the system may interpret the occupant's weight as lower
than it actually is.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XHave the occupant get out of the vehicle.XMake sure that the seat is unoccupied and has no objects placed
on it, close the front-passenger door, and switch on the ignition.
Observe the 45(Y page 43) indicator lamps and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 43) has deactivated the
front-passenger air bag.
R The Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not appear. Wait
for at least 60 seconds until the necessary system checks have
been completed and to make sure that the display messages do
not appear in the multifunction display.
If these conditions are met, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not met, the system is not operating correctly.
XVisit a qualified specialist workshop immediately.GWarning
If the 45 indicator lamp remains lit with an adult occupant on the front-passenger seat
even after performing the above corrective steps, do not have any passenger use the front-
passenger seat until the system has been repaired.
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BrakesDisplay messagesPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
ABS and ESC
Currently
Unavailable See
Operator's ManualGRisk of accident
ABS (Anti-lock Braking System), ESP ®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, HOLD and hill start
assist are temporarily unavailable. The on-board voltage may be
insufficient, for example. BAS PLUS (Brake Assist PLUS) and PRE-
SAFE ®
Brake may be inoperative as well. In addition, the ä,
å and ! warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.
If the display message disappears, the functions mentioned
above are available again.
If the display message continues to be displayed:
XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
ABS and ESC
Inoperative See
Operator's ManualGRisk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, HOLD and hill start assist are
unavailable due to a malfunction. BAS PLUS and PRE-SAFE ®
Brake
may also have failed. In addition, the ä, å and !
warning lamps light up in the instrument cluster.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop.Display messages241On-board computer and displaysBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 241Z

Display messagesPossible causes/consequences and M Solutions$ (USA only)
J (Canada only)
EBD, ABS, and ESC
Inoperative See
Operator's ManualGRisk of accident
EBD (Electronic Brake force Distribution), ABS, ESP ®
, BAS, PRE-
SAFE ®
, HOLD and hill start assist are unavailable due to a
malfunction. BAS PLUS and PRE-SAFE ®
Brake may also have
failed. In addition, the ä, å and ! warning lamps in the
instrument cluster light up and a warning tone sounds.
ATTENTION ASSIST is deactivated.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
XDrive on carefully.XVisit a qualified specialist workshop immediately.#
Check Brake Pad
WearThe brake pads/linings have reached their wear limit.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
Release Park. BrakeYou are driving with the parking brake engaged. A warning tone
also sounds.XRelease the parking brake.$ (USA only)
J (Canada only)
Check Brake Fluid
LevelGRisk of accident
There is insufficient brake fluid in the brake fluid reservoir.
Additionally, the red $ (USA only)/ J (Canada only)
warning lamp lights up in the instrument cluster and a warning
tone sounds.
XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.XEngage the parking brake.XConsult a qualified specialist workshop.XDo not add brake fluid. This will not rectify the malfunction.GWarning
Driving with the message Check Brake Fluid Level displayed can result in an accident. Have
your brake system checked immediately.
Do not add brake fluid before checking the brake system. Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine parts and the brake fluid catching fire. You can be
seriously burned.
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Display messagesPossible causes/consequences and M Solutionsb
Malfunction See
Operator's ManualThe exterior lighting is faulty.XVisit a qualified specialist workshop.b
Auto Lamp Function
InoperativeThe light sensor is faulty.XVisit a qualified specialist workshop.b
Switch Off LightsThe lights are still switched on when you leave the vehicle. A
warning tone also sounds.XTurn the light switch to c.Adaptive Highbeam
Assist
InoperativeAdaptive Highbeam Assist is faulty. XVisit a qualified specialist workshop.Adaptive Highbeam
Assist
Currently
Unavailable See
Operator's ManualAdaptive Highbeam Assist is deactivated and temporarily
inoperative, if:
R the windshield is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.XClean the windshield.
Adaptive Highbeam Assist is available again, if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the camera is fully operational again.
The Adaptive Highbeam Assist Now Available message is
displayed.
Engine
Display messagesPossible causes/consequences and M Solutions+
Check Coolant
Level See
Operator's ManualThe coolant level is too low.XAdd coolant, observing the warning notes when doing so
( Y page 311).XIf coolant needs adding more often than usual, have the engine
coolant system checked at a qualified specialist workshop.GWarning
Do not spill antifreeze on hot engine parts. Antifreeze contains ethylene glycol which may burn
if it comes into contact with hot engine parts. You could be seriously burned.
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! The coolant level is too low. Avoid making long journeys with too little coolant in the cooling
system. The engine will otherwise be damaged.
The display messages and the corresponding symbol that indicate that the coolant level is
too low must not be ignored.Display messagesPossible causes/consequences and M Solutions?
Coolant Level Low
Stop Vehicle Turn
Engine OffThe coolant is too hot.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XMake sure that the air supply to the radiator is not blocked, e.g.
by snow, slush or ice.XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XIf the temperature increases again, visit a qualified specialist
workshop immediately.The poly-V-belt may have torn.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XOpen the hood.XCheck whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
XConsult a qualified specialist workshop.
If the poly-V-belt is OK:
XWait until the display message disappears before restarting the
engine. There is otherwise a risk of engine damage.XPay attention to the coolant temperature display.XVisit a qualified specialist workshop.GWarning
Driving when your engine is overheated can cause some fluids which may have leaked into the
engine compartment to catch fire. You could be seriously burned.
Steam from an overheated engine can cause serious burns which can occur just by opening the
engine hood. Stay away from the engine if you see or hear steam coming from it.
Stop the vehicle in a safe location away from other traffic. Turn off the engine, get out of the
vehicle and do not stand near the vehicle until the engine has cooled down.
! If the coolant temperature exceeds 248 ‡(120 †) do not continue driving. The engine will
otherwise be damaged.
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