2011 MERCEDES-BENZ E350 4MATIC service indicator

multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
case of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under the number
866-990-9007
R Canada: Customer Service under
1-888-923-8367.
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Make sure
that your system is activated and ready for
use, and press the ï MB info call button
to register. If you cannot carry out any of
the steps mentioned, the system may not
be activated.
If you have any questions concerning
activation, please contact one of the
following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace
emergency call cannot be canceled.
An emergency call can also be dialed
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button flashes. The
Connecting Call message appears in the
multifunction display.
COMAND is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is compiled, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A voice connection between the Response
Center and the occupants of the vehicle will
be established automatically soon after the
emergency call has been initiated. If the
vehicle occupants are able to respond, the
Response Center will attempt to obtain more
detailed information on the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWarning
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the mbrace system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
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your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 29
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is beingestablished. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 30
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
29 USA only.
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XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
Call priority
An emergency call can still be initiated even
if a service call is currently active, e.g. a
Roadside Assistance call or an MB info call.
In this case, an emergency call will take
priority and override all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Response
Center. All other calls can be ended by
pressing the ~ button on the
multifunction steering wheel or the
corresponding button for ending a telephone
call on COMAND.
i When an mbrace call has been initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND. If you must
use your mobile phone, we recommend
that you do this only when the vehicle is
stationary and in a safe location.
Downloading destinations in COMAND
Destination Download gives you access to a
database with over 10 million points of
interest (POIs) which can be downloaded to
the navigation system of your vehicle. If you
know the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the entered address.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
i If you select No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding cellular
phone network is available and data
transfer is possible.
Search & Send
"Search & Send" is a destination entry
service. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is inside the
vehicle) and a replacement key is not
available:
XContact the following service hotlines:
R USA: Response Center under the
number 866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time arranged
with the Response Center.XPull the trunk handle/tailgate handle for at
least 20 seconds until the indicator lamp in
the SOS button ( Y page 296)flashes.
The Connecting Call message appears in
the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet in the "Owners Online"
section using your ID number and
password 31
.
i Vehicle remote unlocking is only possible
if the corresponding cellular phone
network is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
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Service
Service interval display
Service messages
Information about the type of service and
service intervals (see separate Service
Booklet)
You can obtain more information at an
authorized Mercedes-Benz Center or at
www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service is overdue, you will also hear a
warning tone.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A in .. mls
Service A due
Service A Exceeded By .. mls
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information at an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
XBefore disconnecting the battery, call up
the service due date in the multifunction
display and note it down.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.Hiding the service messageXPress % or a on the steering wheel.
Displaying the service message
XSwitch on the ignition.XPress = or ; to select the Service
menu on the steering wheel.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Points to remember
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
You can obtain more information, e.g. on
maintenance work, at an authorized
Mercedes-Benz Center or directly at
Mercedes-Benz.
! If the service interval indicator has been
inadvertently reset, this setting can be
corrected at an authorized Mercedes-Benz
Center.
Have the service work carried out as
described in the Service Booklet. There
may otherwise be increased wear, resulting
in damage to the vehicle or to the major
assemblies.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
GWarning
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
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XShift the automatic transmission to
position N.XVehicles with manual transmission:
depress the clutch pedal.XShift to neutral.XRelease the brake pedal.XRelease the parking brake.XSwitch on the hazard warning flashers
( Y page 122).XLeave the SmartKey inserted in the ignition
lock in position 2.
i
When towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the parking
brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.Fuses345Roadside AssistanceBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 345Z

Directives to be observed
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R After mounting new tires, run them in at
moderate speeds for the first 60 miles
(100 km) as they only reach their full
performance after this distance.
R Do not use tires until they are excessively
worn as the tire traction on wet road
surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R If the vehicle is heavily laden, check the tire
pressure and adjust it if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, can get
damaged.
Maintenance and care of wheels and
tires
Checking wheels and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
R Regularly check the wheels and tires of
your vehicle for damage (e.g. cuts,
punctures, tears, bulges on tires and
deformation or cracks or severe corrosion
on wheels), at least once a month, as well
as after driving off-road or on rough roads.
Damaged wheels can cause a loss of tire
pressure.
R Regularly check the tire tread depth and
the condition of the tread across the whole
width of the tire (Y page 351). If necessary,
turn the front wheels to full lock in order to
inspect the inner side of the tire surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything on the valve (such as tire
pressure monitoring systems) other than
the standard valve cap or other valve caps
approved by Mercedes-Benz for your
vehicle.
R Regularly check the pressure of all the tires
including the emergency spare wheel or the
spare wheel, particularly prior to long trips,
and correct the pressure as necessary
( Y page 352).
Service life of tires
The service life of tires depends on the
following factors amongst other things:
R driving style
R tire pressure
R mileage
Replace the tires after six years at the latest,
regardless of wear. This also applies to the
emergency spare wheel/spare wheel.
Tire tread
GWarning
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the tread wear indicators (TWI) become
visible at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
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