2011 MERCEDES-BENZ E300 BLUETEC transmission malfunction

Ashtray ............................................... 291
Assistance menu (on-board
computer) .......................................... 227
ATA (Anti-Theft Alarm system) Activating/deactivating ...................74
Function ........................................... 74
Switching off the alarm ....................74
ATTENTION ASSIST
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 250
Function/notes ............................. 201
Audio menu (on-board computer) .... 225
AUTO lights see Light sensor
Automatic car wash .......................... 314
Automatic lane recognition
system see Lane Keeping Assist ................229
Automatic transmission
DIRECT SELECT lever .....................155
Display message ............................ 258
Driving tips .................................... 157
Emergency running mode ..............162
Kickdown ....................................... 158
Malfunction .................................... 162
Program selector button ................158
Pulling away ................................... 151
Selector lever ................................ 154
Starting .......................................... 151
B
Backrest (display message) ............. 259
Bag hook ............................................ 281
BAS (Brake Assist System) ................. 66
BAS PLUS (Brake Assist System
Plus*) .................................................... 66
Battery Charging ........................................ 340
Checking (SmartKey) .......................80
Display message ............................ 248
Important safety guidelines
(SmartKey) ....................................... 80
Jump-starting ................................. 341
Replacing (SmartKey) ......................80
Safety notes .................................. 338
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 228
Display message ............................ 252
Function/notes ............................. 205
BlueTEC
AdBlue ®
......................................... 390
Adding AdBlue ®
............................. 167
Bottle holder ...................................... 289
Brake fluid Notes ............................................. 392
Brake fluid level ................................ 312
Brake lamp (display message) ......... 244
Brakes ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................392
Display message ............................ 242
High-performance brake system ....174
Important safety notes ..................173
Maintenance .................................. 174
Parking brake ................................ 170
Warning lamp ................................. 263
Breakdown
see Accident (notes)
see Flat tire
Bulb
Infrared light .................................. 127
Bulbs
High-beam headlamps ...................126
Low-beam headlamps ....................126
Overview ........................................ 125
Parking lamps ................................ 126
Standing lamps (front) ...................126
Turn signals (front) ......................... 127
C
CAC (Customer Assistance Center) .........23
California
Important notice for retail
customers and lessees ....................21
Calling up a malfunction
see Display messages
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Emergency releaseFuel filler flap ................................. 164
Trunk ......................................... 90, 91
Vehicle ....................................... 85, 86
Emergency running mode
Automatic transmission .................162
Emergency spare wheel
Storage location ............................ 325
Stowing .......................................... 326
Emergency tensioning device
Function ........................................... 57
Safety guidelines ............................. 37
Emergency unlocking
Tailgate ............................................ 91
Emissions purification
Service and warranty information ....20
Engine
Irregular running ............................ 153
Starting problems ..........................153
Starting the engine with the key ....151
Starting with KEYLESS-GO .............151
Switching off .................................. 170
Warning lamp Check Engine ..........268
Engine electronics
Malfunction .................................... 153
Engine number .................................. 386
Engine oil Adding ........................................... 310
Checking the oil level ..................... 309
Display message ............................ 248
Lubricant additives ........................391
Notes about oil grades ................... 391
Temperature (on-board computer) . 221
Viscosity ........................................ 391
ESC (Electronic Stability Control)
see ESP ®

ESP ®
(Electronic Stability
Program) Activating/deactivating (AMG
vehicles) .......................................... 70
Activating/deactivating (except
AMG vehicles) .................................. 68
Activating/deactivating (on-
board computer) ............................ 228
AMG menu (on-board computer) ...221
Display message ............................ 235
ETS/4ETS ........................................ 68Important safety information ...........67
Warning lamp ................................. 265
ETS/4ETS (Electronic Traction
System) ................................................ 68
Exhaust check ................................... 172
Exhaust tail pipe (cleaning
instructions) ...................................... 318
Exterior lighting see Lights
Exterior mirrors
Adjusting ....................................... 113
Dipping (automatic) .......................114
Out of position ............................... 114
Storing settings (memory
function) ........................................ 115
Storing the parking position ..........114
Exterior view ........................................ 26
F
First-aid kit ......................................... 323
Flat tire Changing a wheel/mounting the
spare wheel ................................... 331
MOExtended run-flat system .........337
Preparing the vehicle .....................326
Raising the vehicle .........................333
TIREFIT kit ...................................... 327
Floormat ............................................. 304
Folding bench seat (cargo
compartment) .................................... 108
Front fog lamp (display message) ... 244
Fuel Additives ........................................ 389
Notes ............................................. 388
Premium-grade unleaded gasoline . 388
Refueling ........................................ 162
Specifications ................................ 388
Troubleshooting ............................. 166
Fuel consumption
Current (on-board computer) .........220
Notes ............................................. 172
Fuel filler cap (display message) ..... 249
Fuel filler flap Emergency release ........................164
Opening/closing ............................ 164
Fuel filter (display message) ............ 249
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P
Paint code number ............................ 385
Paintwork (cleaning instructions) ... 316
Panic alarm .......................................... 64
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 97
Resetting ......................................... 98
Parking ............................................... 169
Parking aid Parking Guidance ........................... 197
PARKTRONIC ................................. 194
Rear view camera .......................... 200
Parking brake .................................... 170
Parking Guidance .............................. 197
Display message ............................ 252
Parking lamp (display message) ...... 245
Parking position Exterior mirror on the front-
passenger side ............................... 114
PARKTRONIC
Activating/deactivating .................196
Function/notes ............................. 194
Malfunction .................................... 197
Problem ......................................... 197
Range of the sensors .....................194
Warning display ............................. 195
PASSENGER AIRBAG OFF indicator
lamp (only Canada) ............................. 48
PASSENGER AIRBAG OFF indicator
lamp (only USA) ................................... 43
Pedals ................................................. 172
Permanent display (on-board
computer) .......................................... 230
Permanent four-wheel drive see 4MATIC
Plastic hooks ..................................... 280
Plastic trim (cleaning instructions) . 319
Power washers .................................. 315
Power windows see Side windows
Pre-emptive occupant safety
system
see PRE-SAFE ®
system PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Activating/deactivating (on-
board computer) ............................ 228
Function/notes ................................ 71
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 236
Warning lamp ................................. 270
PRE-SAFE ®
system
Display message ............................ 235
Operation ......................................... 51
Product information ............................ 20
Program selector ............................... 158
Program selector button .................. 158
Pulling away Automatic transmission .................151
R
RACE START (AMG vehicles) ............. 190
RACETIMER (on-board computer) .... 222
Radar sensor system Display message ............................ 251
Radar sensor system (on-board
computer) .......................................... 232
Radiator cover ................................... 309
Radio Changing stations (on-board
computer) ...................................... 225
see separate operating instructions
Range (on-board computer) ............. 220
Rear axle level control ...................... 192
Rear compartment Setting the airflow .........................141
Setting the air vents ......................145
Setting the temperature ................140
Rear fog lamp (display message) ..... 244
Rear seat backrest Display message ............................ 259
Folding forwards/back ..................278
Rear seat backrest (display
message) ............................................ 259
Rear sill protector ............................. 286
Rear view camera Function/notes ............................. 200
Rear view camera (cleaning
instructions) ...................................... 318
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neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT selector lever but the
parking lock remains engaged.XDepress the brake pedal and keep it
depressed.XShift the transmission to position D or R.XWait until the gear change is completed
before pulling away.XRelease the parking brake ( Y page 170).XRelease the brake pedal.XCarefully depress the accelerator pedal.
!
If a warning tone sounds and the
Release Park. Brake message appears
in the instrument cluster, the parking brake
is still applied. Release the parking brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature ( Y page 231).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll.GWarning
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your
vehicle and it could roll away.
XTake your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
XPull away.
Hill start assist will not function if:
R you are pulling away on a level road or a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning.
152DrivingDriving and parking
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ProblemPossible causes/consequences and M SolutionsVehicles with a
gasoline engine:
The engine is not
running smoothly and
is misfiring.There is a malfunction in the engine electronics or a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.The coolant
temperature gauge
shows a value above
248 ‡(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 311). Observe the warning
notes as you do so and add coolant if necessary.Automatic transmission
Important safety notes
GWarning
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
GWarning!
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Selector lever
Overview of transmission positions
Selector lever in AMG vehicles with P button
PPark position with parking lockRReverseNNeutralDDrive154Automatic transmissionDriving and parking
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Rthere is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to
position P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
Setting a speedGWarning
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed
to the new speed stored.
Setting in 1 mph (Canada: 1 km/h)
increments
XBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Setting in 5 mph (Canada: 10 km/h)
increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
a stored speed
GWarning
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated and adopts
either the current speed or adjusts to the184Driving systemsDriving and parking
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Rthe hood is closed.
R the transmission is in position D, R or N.
R DISTRONIC PLUS is deactivated.
Activating the HOLD functionXMake sure that the activation conditions
are met.XDepress the brake pedal.
Example
XQuickly depress the brake pedal further
until the HOLD display appears in the
multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
GWarning
The vehicle's brakes are applied when the
HOLD function is activated. For this reason,
deactivate the HOLD function if the vehicle is
to be set in motion by other means (e.g. in a
car wash or by towing).
Deactivating the HOLD function
The HOLD function is deactivated
automatically if:
R you accelerate and the transmission is in
position D or R.
R the transmission is in position P.
R you apply the brakes again with a certain
amount of pressure until HOLD disappears
from the multifunction display.
R you activate DISTRONIC PLUS.
GWarning
Never get out of the vehicle when the HOLD
function is activated.
The HOLD function must never be operated
or deactivated by a passenger or from outside
the vehicle.
The HOLD function does not replace the
parking brake and must not be used for
parking.
The braking effect of the HOLD function is
canceled and the vehicle could roll away if:
R the HOLD function is deactivated by
depressing the accelerator pedal or the
brake pedal.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you leave the vehicle or park it, deactivate
the HOLD function and secure the vehicle
against rolling away.
When the HOLD function is activated, the
transmission is shifted automatically to
position P if:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
R a system malfunction occurs.
R the power supply is not sufficient.
i If the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake Immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
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Side view, Sedan (example)
Top view, Sedan (example)
Front sensors
CenterApprox. 40 in (100 cm)CornersApprox. 24 in (60 cm)
Rear sensors
CenterApprox. 48 in (120 cm)CornersApprox. 32 in (80 cm)
! When parking, pay particular attention to
objects above or below the sensors, such
as flower pots or trailer drawbars.
PARKTRONIC does not detect such objects
when they are in the immediate vicinity of
the vehicle. You could damage the vehicle
or the objects.
Ultrasonic sources such as an automatic
car wash, a truck's compressed-air brakes
or a pneumatic drill could cause
PARKTRONIC to malfunction.
Minimum distanceCenterApprox. 8 in (20 cm)CornersApprox. 6 in (15 cm)
If there is an obstacle within this range, all
warning displays light up and a warning tone
sounds. If the distance falls below the
minimum, the distance may no longer be
shown.
Warning displays
The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located
on the dashboard above the center air vents.
The warning display for the rear area is
located on the headliner in the rear
compartment.
Warning display for the front area
:Segments on the left-hand side of the
vehicle;Segments on the right-hand side of the
vehicle=Segments showing operational readiness
The warning display for each side of the
vehicle is divided into five yellow and two red
segments. PARKTRONIC is operational if
yellow segments showing operational
readiness = light up.
The selected transmission position
determines which warning display is active
when the engine is running.
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