2011 MERCEDES-BENZ E300 BLUETEC ECO mode

your vehicle to be transported to the nearest
authorized Mercedes-Benz Center. You may
be charged for services such as repair work
and/or towing. Further details are available
in your mbrace manual.
i If the indicator lamp in MB info call
button : flashes continuously and it was
not possible to establish a voice
connection to the Response Center, then
the mbrace system has failed to initiate a
Roadside Assistance call (e.g. the
corresponding cellular phone network is
not available). The Call Failed message
appears in the multifunction display.XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
i Sign and Drive services 29
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank
that has been run dry or changing a flat tire
with the vehicle's own spare tire.
MB Info call button
XPress and hold MB info call button : for
more than two seconds.
A call to the Response Center is initiated.
MB info call button indicator lamp :
flashes while the connection is beingestablished. The Connecting Call
message appears in the multifunction
display and COMAND is muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response
Center, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can switch to the
navigation menu by pressing the NAVI
button on COMAND during the call. Spoken
commands are not available.
A voice connection between the Response
Center and the vehicle occupants is
established. You can obtain information on
how to operate your vehicle's systems, on the
location of the nearest authorized Mercedes-
Benz Center, and on further products and
services offered by Mercedes-Benz USA.
Further details on the mbrace system can be
found under http://www.mbusa.com 30
.
Log in under "Owners Online".
i If the indicator lamp in MB info call
button : flashes continuously and no
voice connection to the Response Center
has been established, then the mbrace
system has failed to initiate an MB info call
(e.g. the corresponding mobile phone
network is not available). The Call
Failed message appears in the
multifunction display.
29 USA only.
30 USA only.298FeaturesLoading, stowing and features
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command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull on the handle
of the trunk lid again.
Vehicle remote closing in an emergency
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Response Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Response Center under
866-990-9007
R Canada: Customer Service under
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
locked by remote control message
appears in the multifunction display.
i The vehicle remote locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen Vehicle Recovery Services
If your vehicle has been stolen:
XContact the police.
The police will issue an incident report. This
report has a number.XThis number will be forwarded to the
Response Center together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the
vehicle is located. However, only the law
enforcement authority is informed of the
location of the vehicle.i If the anti-theft alarm system remains
activated for longer than thirty seconds,
mbrace is automatically connected to the
Customer Assistance Center.
Garage door opener
Important safety notes
Up to three different door and gate systems
can be operated using the remote control
integrated in the overhead control panel.
i Certain garage door openers are not
compatible with the integrated remote
control. If you experience difficulties with
the programming of the integrated remote
control, contact an authorized Mercedes-
Benz Center or call the following telephone
assistance service:
R USA: Mercedes-Benz Customer
Assistance Center on
1-800-FOR-MERCedes
R Canada: Customer Service
on1-800-387-0100
GWarning
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
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the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph(80 km/h).GWarning!
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. curbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
cargo, sudden changes in direction, the road
surface condition, outside temperature, etc.,
or further if you drive carefully and
conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. The faulty tire
must be replaced in every case.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i When replacing one or all tires, make sure
that you only use tires marked
MOExtended and of the specified size for
the vehicle.
i Vehicles featuring the MOExtended run-
flat system are not equipped with TIREFIT
kit at the factory. It is therefore
recommended that you additionally equip
your vehicle with the TIREFIT kit if you
mount tires that do not feature run-flat
properties, e.g. winter tires. You can obtain
a TIREFIT kit from an authorized Mercedes-
Benz Center, for example.
Battery
Important safety notes
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
! Have the battery checked regularly at a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Observe the service intervals in the Service
Booklet or for further information consult a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
Have the battery charge checked more
frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for
a lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult an authorized Mercedes-Benz Center
if you wish to leave your vehicle parked up for
a long period of time.
GWarning
Comply with safety precautions and take
protective measures when handling batteries.
338BatteryRoadside Assistance
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Directives to be observed
R Only mount tires and wheels of the same
type and make.
R Only mount tires of the correct size onto
the wheels.
R After mounting new tires, run them in at
moderate speeds for the first 60 miles
(100 km) as they only reach their full
performance after this distance.
R Do not use tires until they are excessively
worn as the tire traction on wet road
surfaces decreases significantly when the
tread depth is less than 1
/ 8 in (3 mm).
R If the vehicle is heavily laden, check the tire
pressure and adjust it if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires,
particularly the sidewalls, can get
damaged.
Maintenance and care of wheels and
tires
Checking wheels and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
pressure loss. As a result, you could lose
control of your vehicle.
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
R Regularly check the wheels and tires of
your vehicle for damage (e.g. cuts,
punctures, tears, bulges on tires and
deformation or cracks or severe corrosion
on wheels), at least once a month, as well
as after driving off-road or on rough roads.
Damaged wheels can cause a loss of tire
pressure.
R Regularly check the tire tread depth and
the condition of the tread across the whole
width of the tire (Y page 351). If necessary,
turn the front wheels to full lock in order to
inspect the inner side of the tire surface.
R All wheels must have a valve cap to protect
the valve against dirt and moisture. Do not
install anything on the valve (such as tire
pressure monitoring systems) other than
the standard valve cap or other valve caps
approved by Mercedes-Benz for your
vehicle.
R Regularly check the pressure of all the tires
including the emergency spare wheel or the
spare wheel, particularly prior to long trips,
and correct the pressure as necessary
( Y page 352).
Service life of tires
The service life of tires depends on the
following factors amongst other things:
R driving style
R tire pressure
R mileage
Replace the tires after six years at the latest,
regardless of wear. This also applies to the
emergency spare wheel/spare wheel.
Tire tread
GWarning
Although the applicable federal motor vehicle
safety laws consider a tire to be worn when
the tread wear indicators (TWI) become
visible at approximately 1
/ 16 in (1.6 mm), we
recommend that you do not allow your tires
to wear down to that level. As tread depth
approaches 1
/ 8 in (3 mm), the adhesion
properties on a wet road are sharply reduced.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subjected
to stringent quality inspections. Every part
has been specifically developed,
manufactured or selected for and adapted to
Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
! The use of non-approved parts could
impair the vehicle's safety. For this reason,
Mercedes-Benz recommends genuine
Mercedes-Benz parts and approved
conversion parts and accessories for your
vehicle model.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number and engine number when ordering
genuine Mercedes-Benz parts. You will find
these numbers on your vehicle's
identification plates, for example
( Y page 385).
Warranty
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet.
Your authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control Systems Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Replacement parts and accessories are
subject to the Mercedes-Benz Replacement
Part and Accessory Warranties. You can
obtain these at any Mercedes-Benz Center.
i Should you lose your Service and
Warranty Information booklet, have an
authorized Mercedes-Benz Center arrange
for a replacement. It will be mailed to you.
384WarrantyTechnical data
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If AdBlue®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, it must not be
returned to the tank. The purity of the fluid
can no longer be guaranteed.
! Impurities in AdBlue ®
, e.g. due to other
service products, cleaning agents or dust,
lead to increased emission values, system
malfunctions, catalytic converter damage
or damage to the BlueTEC system.
Engine oil
Points to remember
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. For this reason, only use
engine oils and oil filters that are approved for
vehicles with a service system.
Contact an authorized Mercedes-Benz Center
or visit http://www.mbusa.com (USA only)
for a list of approved engine oils and oil filters.
! Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
intervals than those prescribed. Otherwise,
you may cause damage to the engine or
exhaust gas aftertreatment; this is not
covered by the Mercedes-Benz Limited
Warranty.
Follow the instructions in the service
interval display regarding the oil change.
Otherwise, you may damage the engine and
the exhaust gas aftertreatment.
Mercedes-Benz recommends MOBIL OIL.
The table shows which engines oil have been
approved for your vehicle.
ModelEngine
modelMB
ApprovalE 350 52
E 350 4MATIC272229.5E 350 BlueTEC642229.51E 550 52
E 550 4MATIC273229.5E 63 AMG156229.5 53
i
MB Approval is stated on the containers.
Lubricant additives
! Do not mix any lubricant additives with
the engine oil. This could damage the
engine. Damage resulting from the use of
such lubricant additives in the engine oil is
not covered by the Mercedes-Benz Limited
Warranty.
Engine oil viscosity
Viscosity describes the flow characteristics
of a fluid. If an engine oil has a high viscosity,
this means that it is thick; a low viscosity
means that it is thin.
Using the table below, make sure that the SAE
classification (viscosity) is sufficient for the
temperatures at which the vehicle is
operated. The low temperature
characteristics of engine oils can deteriorate
significantly, e.g. by aging, soot and fuel
deposits. It is therefore recommended that
you carry out oil changes regularly using an
approved engine oil with the appropriate SAE
classification.
52 USA only.
53 Restriction: only SAE 0W-40 or SAE 5W-40 engine oils may be used.Service products and capacities391Technical dataBA 212 USA, CA Edition B 2011; 1; 5, en-USdimargiVersion: 3.0.3.62010-05-20T13:33:46+02:00 - Seite 391Z