2011 MERCEDES-BENZ E-Class WAGON navi

Problem Possible
causes/co nsequences andM Solutions
You
seeamessage
informin gyou that the
DVD containing the
digital mapis
incompatible withthe
system software. The
DVD containing thedigital mapcannot beused forthe update.
X To confirm themessage: pressWthe COMAND controller.
X Ejec tthe DVD .
X Have thedatabase checkedatan authorized Mercedes-B enz
Center. Problem Possible
causes/co nsequences andM Solutions
The
map software
update hasfailed. The
DVD isdirty.
X Clea nthe DVD .
X Restart theupdate. The
DVD isscratc hed.
X Consult anauthorized Mercedes-B enzCenter. There
isoverheating duetoexcessive temperatures inthe vehicle
interior.
X Wait untilthevehicle interior hascooled down.
X Restart theupdate. COMAND's
integralharddrive isfaulty.
X Consult anauthorized Mercedes-B enzCenter. Problem Possible
causes/co nsequences andM Solutions
COMAND
asksforan
activation codeduring
the map update. The
digital mapissecured withanactivation code.
X Consult anauthorized Mercedes-B enzCenter. 112
Problems
withthenavigation systemNavigation

Cha
nging thec haracter setofthe
cha racter bar X
Sel ect p andpres sW toconfirm .
The charac ters et changes eachtimeyou
make thisselect ion.
Selecting anentry directly fromthelist You
canswitch tothe listatany time during
charact erent ry.
X Slide VZtheCOMAND controller
repeatedly orpress andhold Wuntil the
charact erbar disappears.
or
X Select ¬andpress Wtocon firm.
X To select anentry :turn cVd the
COMAND controller untilthedesired entry
is highlighted andpress Wtocon firm.
To select aphone number: theGicon
indi cates thatanentry contains morethan
one phone numbe r.
X Select aphone book entry withtheGicon
and press Wtoconfirm.
The sub-entries appear. TheGicon
changes toI. Phone
bookentry withsevera lentries
X Select asub-entry byturning cVdand
press Wtoconfirm. X
To return tothe phone bookusingthe
characte rbar: sele ct& inthe lista nd
press Wtoconfirm.
or
X Press the% backbutton. Di
splayi ngdetails foranentry
X Select anentry inthe sele ction listb y
turning cVdtheCOMAND controller.
X Select thelists ymbo ltot he right ofthe
en tryb ysliding VY theC OMA ND
co ntrol ler and pressW toconfirm .
X Se lec tDet ails and
pressW toconfirm .
The detailed viewa ppears .
X To close thed etail ed view: slideXVY
rep eatedly untilth ee ntry ishigh lighted
again orpres sthe % backbutton. De
leti nganentry fromthephone
boo k
If the entry contains onlyphone numbers ,it
is del eted from thephone bookandaddress
book.
If there isadd itiona ldata includ edalong with
the phone number, e.g.anaviga ble
destina tion,theentry isdel eted from the
phone bookbutretained inthe add ress book.
X Select anentry inthe sele ction listb y
turning cVdtheCOMAND controller.
X Select thelists ymbo ltot he right ofthe
en tryb ysliding VY theC OMA ND
co ntrol ler and pressW toconfirm .
X Se lec tDel ete and
pressW toconfirm .
Ap rompt appears asking whethe rthe entr y
should bedeleted.
X Select Yes or
No and
press Wtoconfirm .
If you select Yes ,t
he entr yisd eleted in
accordance withtherules described above.
If you select No ,t
he process willbeaborted. Using
thephone book
127Telephone Z

i
You canusethe"New entry" or"Add no."
func tionstos ave this telep honenumber or
to add itto an exis tinge ntry.
Stor ingthes ender asan ew address
book entry This
function isnot possible ifthe sender’s
telep honenumbe risa lrea dystored inthe
address book.
X Press Wthe COMAND controller while the
text message isbeing displayed.
X Select SaveNumber and
press Wto
confirm.
X Select New entry and
press Wtoconfirm.
X Proceed asdescribed inthe "Storing asa
new entry inthe address book"section
(Y page 130).
Storing atext mes sage senderinan
exist ingaddress book entry X
Pres sW theC OMA NDcontroller while the
te xt mes sage isbein gdisplayed .
X Sele ctSav eN umber and
pres sW to
con firm.
X Sele ctAdd PhoneNo. and
pres sW to
con firm.
X Proc eedfrom thes tep" Sele ctan um ber
cat egor y"inthe" Add ingtelepho ne
num bers toan existing phon ebook entry"
sec tion(Ypage 128).
Deleting atext mes sage (SMS) X
Sele ctat extm essage inthet extm essage
inbo xbyturning cVd theC OMA ND
co ntro ller .
X Se lec tthe list symbol tothe right ofthe text
message bysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Delete and
press Wtoconfirm .
Ad eletion prompt appears.
X Select Yes or
No and
press Wtocon firm.
If you select Yes ,t
he tex tm essage is
deleted. If
you select No ,t
he process willbeaborted.
i This delete function isnot supported by
all mobile phones. TheDeletio n Procedu
reFailed message
appears. Using
theaddress book Introd
uction G
WARN
ING
Please devote youratten tionfirst and
foremo stto the traff icsituation youarein.
Befor eyour journ ey,please familiarize
yourself withtheaddress bookfunctions.
Only usetheCOMAND whenroadandtraffic
con ditions permityoutodo so. Other wiseyou
could beinvolved inan acciden tinw hich you
or others couldbeinjured.
The address bookorganizes andstores
entr ieswhich areentered fromdifferent
sources (mobilephone,memory card,USB
device, COMAND telephone book,navigation
system).
You canusethese entriestomake telephone
calls andfornavigation.
i Num berofcontacts inthe addr ess
book: theaddress bookcanstore atotal of
4000 contacts. 1500 entriesare reserved
in the address bookformobile phone
cont acts and1500 forcont acts youcreate
in COMAND orimport fromother sources.
The remaining 1000entriesare assigned
by COMAND asnecessary.
i Display ofmobile phonecontacts:
cont acts downloaded fromthemobile
phone remain inthe address bookevenif
the mobile phoneisdisconnec tedfrom
COMAND. Thismeans thatcontacts which
have previously beenavaila blecan be
displa yedassoon asthe mobile phoneis
reconn ected.Thecont acts aredownloaded
again sothat anynew contacts thathave
been added tothe mobile phonecanbe
displa yed. Using
theaddress book
135Telephone Z

When
anew mobile phoneiscon nect edto
COMAND ,allthe contact sfrom the
previous mobilephonearedeleted fromthe
address book.
If am obile phone isnot (yet) connect edto
COMAND ,the con tact sfrom that mobile
phone willnot(yet) beshown inthe address
book.
Address bookentries remain storedwhen
the mobile phoneisdisconn ected.
Therefor e,you should deleteyourpersonal
data using thereset function before selling
your vehicle, forexample (Ypage 47). Calling
upthe address book
Option 1:
X Press the% function button .
You seethetelephon ebasic menu orthe
address bookifit was open previously.
X When thetelephon ebasic menu is
displayed, pressthe% function button
again.
Option 2:
X With thetelephon ebasic menu shown,
select Phone by
sliding VZtheCOMAND
con troller andpress Wtocon firm.
X Select Address Book from
themenu and
press Wtocon firm. Address
bookwithaddress bookentry¥ and
navigable data¤
i Anaddress bookentrycan contain the
following information :surn ame, first nam e, co
mpan y,two addr esses, geo- coord inat es
and uptofivet eleph onen um ber s.
X To browse inthea ddress book: turn
cVd theC OMA NDcontrol ler.
X To close thea ddress book: pressthe
% button. Sea
rching foranaddress book entry
X Call upthea ddr ess book (Ypage 136).
X Se lec tSea rch in
thea ddr ess book by
slidi ngVÆ andturnin gcVd theC OMA ND
co ntrol ler and pressW toconfirm .
If th ere aremor ethane ightentrie s,the
sear chmen uand thec harac terb arappear . Sea
rchm enuw ithc harac terb ar
: ¥Sym bolforaddre ssbook entry
; ¤Sym bolforcomple teaddre ssdat a
fr om then avigat ionsyst em
= Charac terb ar
? d Sym bolforphon ebook entryf romt he
mob ilephon e
A Entryw ithv oic etag
Ad dition alsymb olsare desc ribedint he
"Symbol overview" section(Ypage 126).
X Proceed asdescribed under"Searching for
ap hone book entry"(Y page 126). 136
Using
theaddress bookTelephone

Crea
tingan ewentryinthea ddress
book
You canentera ddress datadirect lyint ot he
address book.Ifyou storetelephon e
numbers inthe COMAND phonebook,these
are also saved inthe address book.Ifyou
stor ean avigat iondestin ation, COMAND
creat esan address bookentrywhich includes
the complet enavigable addressdata.
X Call upthe address book(Ypage 136).
X Select New in
the address bookbysliding
VÆ andturningcVd theCOMAND
con troller and press Wtocon firm.
An input menu withdata fields appears. Input
menu withdata fields
: Select eddata fieldwithcursor
; Character bar
X En ter charac tersandsave theentry.
Procee dasdescr ibed under "Entering
charac ters"int he "Ent ering charac tersin
the address andphone books" section
(Y page 31). Deleting
anadd ress book entry
X Opt ion1:select Delete by
sliding VÆand
turn ingcVd theCOMAND controller and
press Wtocon firm. X
Opt ion2:search foranaddress bookentry
(Y page 136).
X Select thelistsymbol tothe right ofthe
ent ryby sliding VYtheCOMAND
con troller and press Wtocon firm.
X Select Delete and
press Wtocon firm.
Irres pectiveofthe option chosen ,aprompt
will appear.
X Select Yes or
No and
press Wtocon firm.
If you select Yes ,t
he ent rywill bedeleted.
If you select No ,t
he proces swillbe
canc eled. Displaying
thedeta iledview foran
add ress book entry
Selecting anentr y X
Searc hfor an address bookentryand turn
cVd theCOMAND controller toselect itin
the select ionlist(Ypage 136).
or
X Select anaddress bookentryby browsing
(Y page 136).
X In both cases, pressW.
The detailed viewappears. Det
ailed display forbusiness details
: Return stot he previous menu
; \Symbol forbusiness details
= Calls upoption s Using
thea ddres sbook
137Teleph one Z

num
berint he phone bookandcanbe
diale dimmediately.
X Select Save and
press Wtoconfirm .
The new category isstored. Calling
anumber storedinan entry
Co nditio ns The
mobi lephone mustbeconnected viathe
Blue tooth ®
interface .
Option 1 X
Displ aydetai lsfor anadd ress book entry
(Y pag e137).
X Select thephone numbe rdata fieldb y
tur nin gcVd theC OMA NDcontroll erand
pres sW toconfirm .
The telepho nemak esthec all. The displ ay
swit ches totelepho nemod e.
Opt ion 2 X
Dis play details foranaddre ssbook entry.
X Sel ect thep hon enum ber datafieldb y
tur nin gcVd theC OMA NDcontroll er.
X Sel ect thel ist symb olto ther igh tofthe
data fieldbysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Call and
press Wtoconfirm .
The telephone makesthecall. Storing
thephone number asas pee d
dial numb er
X Disp layd etails for anaddre ssboo kentry .
X Sel ect the phone num berd ata fieldb y
tur nin gcVd theC OMA NDcontroll er. X
Sel ect thel ist symb olto ther igh tofthe
data fieldbysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Speed Dial and
press Wto
confirm .
You cannow store thenumber inone ofthe
ten speed dialpresets. Star
ting route guidance toan entry
Note This
funct ionisavaila bleassoon asyou have
stored adestination inthe destination
memory (Ypage 95).COMAND alsosaves
destinations inthe address booktogether
with allthe data required forroute guidance.
Option 1 X
Search foranaddress bookentry
(Y page 136)withtheLicon andselect it
from thelist.
X Display detailsforanaddress bookentry
(Y page 138).
X Select theaddress datafieldbyturning
cVd theCOMAND controller andpress
W toconfirm .
Option 2 X
Search foranaddress bookentry
(Y page 136)withtheLicon andselect it
from thelist.
X Select thelistsymbol tothe right ofthe
entr ybysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Navigate and
press Wtoconfirm .
Irrespect iveofthe option chosen, route
guida ncestarts.
Option 3 Route
guidancecanalso bestarted foran
address bookentrywithout the¤symbol. If
the address dataordesignations donot Using
theaddress book
139Telephone Z

match
thedigitalmap, COMAND promptsyou
to re-enter theaddress.
i Itis best then tostore thenew address
under theaddress book entry. Thiswill
provid eyou with anadd ress book entry that
is sui table fornaviga tion.
X Enter thedestina tionaddress (Ypag e54).
X Select Save from
theaddress entry menu
and press Wtoconfirm.
X Assigning adestina tiontoan add ress book
entry (Ypag e96). Voic
etags
Adding orchang ingavoice tag You
canentervoic etagsv iatheV oiceC ont rol
Syst em(see thes epar ateoper ating
ins truct ions).Onceyou have assign edavoic e
tag toan addre ssbook entry,you can callup
th is ent rywith avoic ec om man dand dial a
phon enum ber, forexam ple.You canadd one
voic etag per addre ssbook entry.
X Sear chfor anaddre ssbook entrywith or
with outavoic etag (¦ symbo l)
(Y page 136).
X Sele ctthel ist symbo ltot he righ tofthe
entr ybysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Voice Name and
press Wto
confirm .
X Select Add or
Change and
press Wto
confirm .
Subsequent operationisvoice-con trolled.
The Voice Control System guidesyou
through thedialo gs.
Dele ting avoice tag X
Sear chfor anaddre ssbook entrywith a
voic etag (Ypage 136).
X Sele ctthel ist symbo ltot he righ tofthe
entr ybysliding VYtheCOMAND
cont roller andpress Wtoconfirm . X
Select Voice Name and
press Wto
confirm .
X Select Delete and
press Wtoconfirm .
Ad eletion prompt appears.
X Select Yes or
No and
press the9button
to con firm.
If you select Yes ,C
OMAND deletesthe
voice tag.
If you select No ,t
he process willbeaborted.
Listening toav oice tag X
Sear chfor anaddre ssbook entrywith a
voic etag (Ypage 136).
X Sele ctthel ist symbo ltot he righ tofthe
entr ybysliding VYtheCOMAND
cont roller andpress Wtoconfirm .
X Select Voice Name and
press Wto
confirm .
X Select Listen and
press Wtoconfirm .
You hear thevoice tag. Storing
aphone book entry fromthe
mobile phoneinthe address book
Using thisfunct ionyou can save imported
phone bookentriesinthe address book.
The following canbeused asas ource:
R the mobile phone
R the memory card
R the USB device
R the Bluetooth ®
Int erface
Imported phonebookentriesare indicated in
the phone bookbydifferent icons
(Y page 126). 140
Using
theaddress bookTelephone

Overwrite imports
theentries fromthe
memory cardorUSB device andoverwrites
all entries inthe address bookwiththe
¯ symbol. Theprevious entriesarethen
no longer available.
Aft erthe cont actdata hasbeen imported
successfully ,you will see amessage tothis
effec t.The address bookorthe respect ive
telephon ebasic menu isdisplayed.
i You canselect theOverwri te menu
item
if the address bookalready contains
corr espondin gentries. Amessage notifies
you when theaddress bookisfull.
Receiving vCardsviaBluet ooth® Received
vCardsareidentif iedbythe ®
symbol inthe address book.
i Ifyou switch toanoth ermain function,
e.g. navigation ,while receivin gvCards, the
recept ionofvCards willbeterm inated.
X Select Address Book in
the address book
or, ifthe telephon ebasic menu isshown,
select Phone by
sliding VÆandturning
cVd theCOMAND controller andpress
W tocon firm.
Am enu appears.
X Select Downloa dContact s and
press W
to con firm.
X Select Receive dBusines sCards in
the
menu byturn ingcVd theCOMAND
con troller andpress Wtocon firm.
This interrupts theBluetoot h®
con nection
between COMAND andyour active mobile
phone. COMAND is,however, readyto
receive vCardsfromanoth erBluetoot h®
device (PC,mobile phone).
X Start the data transfer onthe external
Bluetoot h®
device (seetheoperatin g
inst ruct ions forthe device).
The number ofvCards received is
displayed. X
To end recept ion:press Worthe %
back button .
COMAND thenrecon nectswith themobile
phone.
Deleting contacts X
Select Address Book in
the address book
or, ifthe telephon ebasic menu isshown,
select Phone by
sliding VÆandturning
cVd theCOMAND controller andpress
W tocon firm.
Am enu appears.
X Select Delete Contact s and
press Wto
con firm.
X Select oneofthe following options:
R Interna lContact s R
Contact sFrom Storage Device R
Receive dBusines sCards R
Delete All Ap
rompt correspo ndingtoyou rselection
appears.
X Select Yes or
No and
press Wtocon firm.
If you select Yes ,t
he con tact saredeleted
accor dingtoyour select ion.
If you select No ,t
he process willbe
canc eled. 142
Using
thea ddress bookTelephone