2011 MERCEDES-BENZ E-CLASS SALOON automatic transmission

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) Vehicles with automatic transmission with a selector lever:
You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Vehicles with automatic transmission with a selecto
rlever:
While the HOLD function or DISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Auxiliary battery
malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply brake to
deselect Park (P)
position You have attempted to move the transmission selector lever to
position D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Vehicle
not in position P Vehicles with DIRECT SELECT lever:
The driver's door is open and the transmission is in position
R,N
or D.
Aw arning tone also sounds.
X Shift the transmission to position P.
X Apply the parking brake. Display messages
275On-board computer and displays Z

Mercedes-Ben
zrecommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
i There are various mobile phone brackets
that may be fitted in your vehicle; in some
cases, these are country-specific.
i You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
APS via the Bluetooth ®
interface. This is
also the case if your vehicle is equipped
with convenience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND APS can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider.
Inserting the mobile phone X
Open the telephone compartment
(Y page 292).
X Vehicles with automatic transmission
without the DIRECT SELECT lever: con-
nectt he mobile phone bracket to the pre-
installed bracket (see the separate mobile
phone bracket fitting instructions).
Vehicles with automatic transmission
with the DIRECTS ELECT lever:install the sliding adapter depending on the model of
the mobile phone bracket (Y
page 314).
X Inser tthe mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
i On some mobile phone brackets, you first
have to connect the mobile phone via Blue-
tooth ®
to the mobile phone bracket (see
the separate operating instructions for the
mobile phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for
you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 239).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
Otherwise, the call is ended.
i When using a bracket connected to the
mobile phone via Bluetooth ®
:ify ou wish to
continue a call in private mode, you will
need to perform the necessary steps on the
mobile phone. Information can be found in
the separate mobile phone operating
instructions. Features
313Stowing and features Z

The mobile telephone bracke
tis in the
stowage space. You can fold the pre-installed bracket up to
improve access to the stowage space
beneath it. Depending on the vehicle's equip-
ment, a USB connection and an AUX-IN con-
nection/Media Interface are fitted in the
stowage compartment (Y
page 292).X
To fold the bracket up: press button:.
X To fold the bracket down: press the
bracket down and allow it to engage.
Sliding adapter for mobile phone
bracket 25 Certain mobile phone brackets require a slid-
ing adapter so the bracket can be installed
correctly.
:
Previous model: example of a mobile
phone bracket
; New model: example of a mobile phone
bracket
= Sliding adapter Fitting the sliding adapter
X
Inser tsliding adapter :by aligning the
openings with lugs ;of contact plate =.
X Attach the mobile phone bracket to sliding
adapter :; see the separate mobile phone
bracket fitting instructions.
X Press both release buttons ?and press
sliding adapter :with the mobile phone
bracket down until it engages.
X Insert the mobile phone into the mobile
phone bracket; see the separate mobile
phone bracket installation instructions.
Removing the sliding adapter X
Remove the mobile phone fro mits bracket;
see the separate mobile phone bracket fit-
ting instructions.
X Press both release buttons ;and press
sliding adapter :with the mobile phone
bracket upwards until it disengages.
25 Vehicles with automatic transmission and DIRECT SELECT lever. 314
FeaturesSto
wing an d features

Care of the exterior
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle .This could cause an accident. For
this reason, following a car wash, drive with
particular care until the brakes are dry. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an auto-
matic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi-
cle in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N; otherwise,
the vehicle could be damaged.
R Vehicles with DIRECT SELECT lever and
key:
do not remove the key from the ignition
lock. Do not open the driver's door or
front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels. You
can prevent this by shifting the auto-
matic transmission to Nbeforehand.
R Vehicles with DIRECT SELECT lever and
KEYLESS-GO:
do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission on vehicles with
DIRECT SELECT stays in position N:X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Ypage 155) in
the ignition lock.
Use the key instead of the Start/Stop but-
ton on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at posi-
tion 0.
The vehicle could otherwise be damaged.
After using an automatic car wash, wipe off
wax from the windscreen and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently. Care
327Maintenance and care Z

Removing an emergenc
yspare wheel:
Estate with folding benc hseat Emergency spare wheel (example)
X Remove vehicle tool kit tray :by
recess ;.
X Remove the "Minispare" emergency spare
wheel or collapsible emergency spare
wheel 27
=.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 344).
Stowing aused collapsible emergency
spare wheel Take the following steps to stow a used col-
lapsible emergency spare wheel. Otherwise,
the collapsible emergency spare wheel will
not fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop.
! Only place the collapsible emergency
spare wheel in the vehicle when it is dry.
Otherwise, moisture may get into the vehi-
cle.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tyre can take a few
minutes.
X Screw the valve insert back into the valve. X
Screw the valve cap back on.
X Remove the protective film from the vehicle
tool kit and put it over the collapsible emer-
gency spare wheel.
X Stow the collapsible emergency spare
wheel in the emergency spare wheel well
under the boot. Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 349)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a Mercedes-Benz
Service Centre.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 197).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the fron twheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever/DIRECT SELECT
lever to P.
27 AMG vehicles only. 340
Flat tyreBreakdown assistance

environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz .These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrumentc luster are off.You
may otherwise destroy electronic compo-
nents, such as the alternator. i
When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at a qualified specialist workshop. Installation location of the battery
Your vehicle is equipped with a battery in the
engine compartment.Iti s located on the front
bulkhead under the filter box on the right-
hand side of the vehicle when viewed in the
direction of travel.
X Apply the parking brake firmly and, on vehi-
cles with automatic transmission, shift the
transmission to position P.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Turn the key to position 0(Ypage 155) in
the ignition lock and remove it, or, on vehi-
cles with KEYLESS-GO, make sure that the
ignition has been switched off
(Y page 155). All indicator lamps in the
instrument cluster must be off.
X Open the bonnet (Y page 321). X
Release clamps ;on filter box :using a
suitable object, such as a screwdriver.
X Remove filter box :. Battery
351Breakdown assistance Z

Disconnecting the battery
! Always disconnec tthe battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
In vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is secured against rolling away.Y ou can
then no longer move the vehicle. :
Battery
; Positive terminal cover
= Negative terminal
? Breather hose
X Loosen the negative terminal clamp on the
battery and remove it from negative termi-
nal =.
X Remove cover ;from the positive termi-
nal clamp.
X Loosen the positive terminal clamp on bat-
tery :and remove it from the positive ter-
minal.
X Remove breather hose ?from the side of
battery : Removing/fitting the battery
X To remove: disconnect the battery
(Y page 352).
X Loosen the bolt that holds the battery in
place. X
Remove the battery.
X To fit: follow the steps described in "To
remove" in reverse order. Reconnecting the battery
! Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Connect the positive terminal clamp and
secure the cover.
X Connect the negative terminal clamp.
X Put the filter box back in place, then clip in
and close the retaining clamps.
X Close the bonnet.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock (Y page 244).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 117) Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape 352
BatteryBreakdown assistance

Jump-starting
G
WARNING
There is a risk of acid burns when jump-starting a vehicle due to the gases which escape from
the battery. Do not lean over the battery while the engine is being jump-started. G
WARNING
Gases escaping from the battery during jump-starting may cause minor explosions. Avoid cre-
ating sparks. Keep naked flames away from the battery, and do not smoke.
Comply with safety precautions when handling batteries. You will find these under "Battery (vehi-
cle)" in the index. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R the battery is not accessible in all vehicles. if the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or ajump-starting device.
R you may only jump-start the vehicle when the engine and catalyti cconverter are cold.
R do not start the engine if the battery is frozen. let the battery thaw first.
R jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start.T his charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jump leads are connected to the battery.
R the jump leads cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Apply the parking brake firmly.
X Manual transmission: engage neutral.
X Automatic transmission: move the selector lever toP.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 321).354
Jump-startingBreakdown assistance