2011 MERCEDES-BENZ E-CLASS SALOON stop start

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 194) or DISTRONIC
PLUS (Y page 185).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 156). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 354).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 162
DrivingDriving and parking

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 324). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. Manual transmission
Important safety notes
G
WARNING
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident.
Gear lever
Gear lever
!
Only engage gear when the clutch pedal
is depressed. Manual transmission
163Driving and parking Z

!
When shifting between 5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is ladenort owing
a trailer, you must shift into gear 1, 2or3
in good time. This uses the engine's braking
effect .This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Shifting to neutral N
X
Depress the clutch pedal fully.
X Move the gear lever to position N:. Neutral N with ECO start/stop func-
tion activated
In neutral N, the engine is switched off if the
vehicle speed is below a certain threshold and
the clutch pedal is not depressed.
For further information on the ECO start/stop
function, see (Y page 158). Engaging reverse gear
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 158).
X Move the gear lever firmly to the left
beyond the point of resistance and then
forwards. Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift gear according to gearshift recom-
mendation :shown in the multifunction
display of the instrumentc luster. Automatic transmission
Important safety notes
G
WARNING
The movemen tofthe pedals must not be
impaired in any way.D o not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als. 164
Automatic transmissionDriving and parking

Transmission position and drive pro-
gram display
The current transmission positio
nand drive
progra mappear in the multifunction display. :
Transmission position display
; Drive program display
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever.
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to chec kwhether
the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. Do not restrict the shift range.
Engaging parkp osition PX
Push the DIRECT SELECT lever in the direc-
tion of arrow P.
i The automatic transmission shifts auto-
matically into park position Pif you open
the driver's door when the vehicle is sta-
tionary or driving at very low speed, and the
transmission is in position Dor R.T his func-
tion depends on the date of manufacture of
your vehicle.
i If you depress the brake pedal and push
the DIRECT SELECT lever up or down, the
parking lock is disengaged and the trans-
mission shifts to neutral N.
If you want to shift from park position P
directly to Ror D, depress the brake and
push the DIRECT SELECT lever up or down
past the first point of resistance. !
If the engine speed is too high, do not shift
the automatic transmission directly from
D to R, from Rto Dor directly to P. Other-
wise, the automatic transmission could be
damaged.
Engaging reverse gear R !
Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 158).
X Push the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in neutral
Nand
the brake is still depressed.
For further information on the ECO start/stop
function, see (Y page 158).
Shifting to neutral N X
Push the DIRECT SELECT lever up or down
to the first point of resistance.
Drive position D with ECO start/stop
function activated The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in transmission
position
Dand the brake is still depressed.
For further information on the ECO start/stop
function, see (Y page 158).
Engaging drive position D X
Push the DIRECT SELECT lever down past
the first point of resistance. 166
Automatic transmissionDriving and parking

Transmission positions
B
Park position
This prevents the vehicle fro
mroll-
ing away when stopped. Do not
shift the transmission into position
P(Y page 176) unless the vehicle
is stationary.
Standard vehicles with aselec-
tor lever: you can only remove the
key if the transmission is in posi-
tion P. If the key is removed from
the ignitio nlock, the selector lever
is locked.
Vehicles with aDIRECT SELECT
lever: the automatic transmission
shifts to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors C
Reverse gear
Only shif
tthe transmission to R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
Vehicles with aDIRECT SELECT
lever: if you switch off th eengine
using the key or the Start/Stop
button, the automatic transmission
shifts to neutral Nautomatically.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D.This automatic gearshift-
ing behaviouri s determined by:
R a shift range restriction, if selected
R the selected drive program
E/S, E/S/M or, on AMG vehicles,
C/S/S+/M (Ypage 168)
R the position of the accelerator pedal
R the road speed Automatic transmission
167Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P, e.g. if you wish to
tow the vehicle away. X
Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object, (e.g. ascrewdriver wrapped in cloth) from the right-hand edge, pulling it
up and out.
X Press release button ;dow nand simul-
taneously move the selecto rlever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. 172
RefuellingDriving and parking

Vehicles with automatic transmission
X
Standard vehicles: shift the transmission
to P. Selecto
rlever in AMG vehicles with P button
X AMG vehicles: pressPbutton :.
Using the key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the parking brake firmly.
i Standard vehicles with aselector
lever: you can only remove the key if the
transmission is in position P.
i Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine with the transmission in position R
or D, the automatic transmission shifts to
N automatically.
If you then open the driver's door or the
front-passenger door or remove the key
from the ignition, the automatic transmis-
sion shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in Neven if a
door is opened.
Using KEYLESS-GO
X Press the Start/Stop butto n(Ypage 155).
The engine stops and all the indicator
lamps in the instrument cluster go out.
X Apply the parking brake firmly. i
Vehicles with aDIRECT SELECT lever
and AMG vehicles: if you switch off the
engine using the Start/Stop button, the
automatic transmission shifts to Nauto-
matically. If you then open the driver's or
front-passenger door, th eautomatic trans-
mission shifts to P.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Parking brake
X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluste rlights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge. Parking
177Driving and parking Z

vehicles, the vehicle's speed and for braking
in good time.
DISTRONIC PLUS does not react in particular
to:
R pedestrians
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
DISTRONIC PLUS may not detect narrow vehi-
cles driving in front, e.g. motorcycles, or vehi-
cles driving on a different line. Therefore,
always pay attention to traffic conditions even
when DISTRONIC PLUS is activated. Other-
wise, you may fail to recognise dangers in
time, cause an accident and injure yourself
and others. G
WARNING
DISTRONIC PLUS cannot take account of road
and traffic conditions. If DISTRONIC does not
recognise or no longer recognises the vehicle
in front, do not activate DISTRONIC or, if it is
already active, deactivate it. This is especially
the case:
R before corners
R on filter lanes
R when changing to a lane with faster moving
traffic
R in comple xdriving situations or where lanes
are diverted, e.g. at roadworks on a motor-
way
DISTRONIC PLUS otherwise maintains the
current speed set by you or accelerates up to
the set speed.
DISTRONIC PLUS cannot take account of
weather conditions. Deactivate, or do not
activate, DISTRONIC PLUS:
R if the roads are slippery, snow-covered or
icy. The wheels could lose their grip when
braking or accelerating. The vehicle could
start to skid.
R if the sensors are dirty or there is poor vis-
ibility, e.g. due to snow, rain or fog. Dis-
tance control may be impaired. Always pay attention to traffic conditions
even when DISTRONIC PLUS is activated.
Otherwise, you may fail to recognise dangers
in time, cause an accident and injure yourself
and others.
The rada rsensor system is automatically
deactivated near radio telescope facilities
(Y page 398).
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
(Y page 247) and operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between
30 km/ha nd 200 km/h. If avehicle is driving
in front of you, DISTRONIC operates in the
speed range between 0km/h and
200 km/h.
Do not use DISTRONIC PLUS on roads with
steep gradients. G
WARNING
DISTRONIC PLUS brakes yourv ehicle up to a
maximum of 4 m/s 2
depending on its speed.
This corresponds to approximately 40% of
your vehicle's maximum braking power. You
must also apply the brakes yourself if this
braking power is not sufficient.
If DISTRONIC PLUS detects a risk of collision
with avehicle in front, an intermittent warning
tone sounds. In addition, the ·distance
warning lamp in the instrument cluster lights
up. Brake to avoid a collision.
Cruise control lever With the cruise control lever, you can operate
DISTRONIC PLUS and variable SPEED-
TRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R LIM indicator lamp off: DISTRONIC PLUS
is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected. 186
Driving systemsDriving and parking