2011 MERCEDES-BENZ E-CLASS SALOON child seat

Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 350).
or
X Jump-start the vehicle (Y page 354).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key.
The steering lock is mechanically blocked
6
.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
If children are left unsupervised in the vehicle,
they could:
6 Not on vehicles with the DIRECT SELECT lever. 88
DoorsOpening and closing

Handle (example: Saloon)
X
Saloon: pull handle :.
X Raise the boo tlid.
Estate: if you pull handle :and keep it in
this position, you can open the tailgate man-
ually. If you release the handle, the tailgate
opens automatically.
Closing G
WARNING
Make sure that nobody can become trapped
as you close the tailgate. Recess (example: Saloon)
X
Pull the boot lid/tailgate down using
recess :.
X Estate: push the tailgate closed fro mout-
side the vehicle.
X If necessary, loc kthe vehicle with
the & button on the key (Y page 82) or
with KEYLESS-GO (Y page 83). i
If a KEYLESS-GO key is detected in the
boot/luggage compartment, the boot lid/
tailgate will not lock.
Saloon: the boot lid then opens again.
Opening the tailgate from inside the
vehicle (Estate with afolding bench
seat) Inside of tailgate
X
To unlock the tailgate: slide locking
catch ;to the right.
X To open: pull the top of handle :.
X Swing the tailgate upwards.
X To lock the tailgate: slide locking
catch ;to the left. Opening/closing automatically from
outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do no tleave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally 92
Boot/luggage compartmentOpening and closing

X
Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key. Tailgate emergency release (Estate)
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
On vehicles with a folding bench seat, you can
open the tailgate from inside the vehicle using
the handle.
X Take the emergency key element out of the
key (Y page 84).
i You will find details on the tailgate open-
ing dimensions in the Technical data sec-
tion (Y page 394). !
When opening, the tailgate swings up and
out. Therefore, make sure that there is suf-
ficient clearance above and behind the tail-
gate.
X Insert emergency key element ;into
opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate. Side windows
Important safety notes
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the
opening procedure. You could become trap-
ped between the side window and the door
frame as the side window moves down. If
there is a risk of becoming trapped, release
the switch or pull the switch upwards to close
the side window again. G
WARNING
Make sure that nobody can become trapped
as you close a side window. If there is a risk
of becoming trapped, release the switch or
press it again to open the side window again. G
WARNING
Children may injure themselves if they open
or close the side windows.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
a short time. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. The children could:
R be seriously or even fatally injured on parts
of the vehicle
R be seriously or even fatally injured by pro-
longed exposure to extremely high or
extremely low temperatures
If children open a door, they could:
R seriously or even fatally injure other people
R get out of the vehicle and injure them-
selves, or be seriously or even fatally
injured by a passing vehicle
Activate the child-proof locks/override fea-
ture if children are travelling in the vehicle. Side windows
95Opening and closing
Z

If the side window opens again slightly:
X
Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (Y page 96).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeatt he steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see the cause. G
WARNING
Closing the side windows with increased force
or without the anti-entrapment feature could
lead to serious or even fatal injury. Make sure
that nobody can become trapped when clos-
ing the side windows.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately afte rthe window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Sliding sunroof
Important safety notes
Your vehicle may be fitted with a sliding sun-
roof or a panorama sliding sunroof. In the fol-
lowing section, the term "sliding sunroof"
refers to both types of sliding sunroof. G
WARNING
Make sure that nobody can become trapped
when opening and closing the sliding sunroof.
If there is a risk of entrapment, release the
switch immediately. During automatic opera-
tion, push the switch briefly in any direction
to stop the sliding sunroof. G
WARNING
Children could injure themselves if they oper-
ate the sliding sunroof.
Never leave children unsupervised in the vehi-
cle. Always take the key with you when leaving
the vehicle, even if you are only leaving it for
a short time. G
WARNING
The glass in the panorama sunroof could
break in an accident. If you are not wearing a
seat belt, there is a risk that you could be
thrown through the opening in the event of the
vehicle overturning. Therefore, always wear a
seat belt to reduce the risk of injuries.
! Only open the panorama sliding sunroof
if it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. 98
Sliding sunroofOpening and closing

The seat belt should:
R
fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 117)
in such a way that you have a good view of
road and traffic conditions.
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror
settings (Y page 119). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could adjust the seats and
become trapped. G
WARNING
Only adjust the driver's seat when the vehicle
is stationary. You will otherwise be distracted
from the road and traffic conditions and you
could lose control of the vehicle as a result of
the seat moving. This could cause an acci-
dent. G
WARNING
If you adjust the seat height carelessly, you or
others could be trapped and thereby injured.
Children in particular could unintentionally
press the buttons to electrically adjust the
seats and become trapped.
Take care that:
R while moving the seats, your hands do not
get under the lever assembly of the seat
adjustmen tsystem.
R children in the vehicle do no tslide their
hands under the levers. G
WARNING
Make sure that nobody can become trapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Make sure that the back of your head is sup-
ported at eye level by the central area of the
head restraint .Ifyour head is not supported
correctly by the head restraint, you could suf-
fer a severe neck injury in the event of an
accident .Never drive if the head restraints are
not engaged and set correctly. G
WARNING
As eat belt can only offer its intended degree
of protection when the backrest is almost ver-
tical and the occupant is sitting upright. Avoid
seat positions that do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible. Never travel
with the backrest reclined too far backwards.
You could otherwise be seriously or even
fatally injured in the event of an accident or
sudden braking.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate- Seats
105Seats, steering wheel and mirrors Z

rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when moving
the seat back. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
fitted with the NECK-PRO system
(Y page 49). For this reason, it is not pos-
sible to remove the head restraints from
the front seats.
Vehicles without the through-loading fea-
ture: the head restraints cannot be
removed from the rear compartment seats.
For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Through-loading feature in the rear
bench seat (Saloon)
R EASY-PACK through-loading feature in
the rear bench seat (Estate) Adjusting the seats manually and
electrically :
Seat cushion angle
; Seat height =
Backrest angle
? Seat fore-and-aft adjustment
i Adjust the seat cushion angle so that your
thighs are lightly supported.
Seat fore-and-aft adjustment X
Lift handle ?and slide the seat forwards
or backwards.
X Release lever ?again.
Make sure that you heart he seat engage in
position. Adjusting the seats electrically
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i Vehicles with memory function: if PRE-
SAFE ®
has been triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfavour-
able position.
i You can store the seat settings using the
memory function (Y page 119).
i Vehicles with the through-loading feature
and memory function: if you fold down a
rear seat backrest, the respective front
seat is moved forwards slightly if neces-
sary. 106
SeatsSeats, steering wheel and mirrors

Folding bench seat in the luggage
compartment (Estate)
Important safety notes G
WARNING
The rear seat backrests must be locked in the
upright position if you are using the folding
bench seat in the luggage compartment.
Do no tpull away unless th ehead restraint in
the folding bench seat is fitted correctly.
Make sure that the centre of the head
restraint supports the seat occupant's head
at about eye level. This can reduce the risk of
injury to a child in the event of an accident.
Ensure that the seat belt is routed correctly
across the body and the seat belt buckle is
engaged.
Never leave children unsupervised in the vehi-
cle. This applies even if they are secured in a
child restraint system.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Only replace damaged covers with genuine
covers.
Make sure that items of luggage and other
objects in the luggage compartment are well
secured.
Otherwise, the load could cause injury in the
event of sharp braking, a sudden change in
direction or an accident.
The folding bench seat in the luggage com-
partmen tis only suitable for persons no more
than 1.40 m tall and weighing a maximum of
50 kg.
The maximum permissible weight may be
reduced by:
R extensive optional extras
R vehicle load
R trailer towing
Observe the maximum gross vehicle weight
and the permissible axle load, which can be found on the vehicle identification plate
(Y
page 382).
The combined luggage cover and net must be
fitted if you are using the folding bench seat
(Y page 300).
Folding out the folding benchs eat X
Make sure that the backrests of the rear
bench seat are locked in the uprigh tposi-
tion.
X Move the handle for the combined luggage
cover and net upwards (Y page 300).
X Pull release handle :and fold the back-
rest of the folding bench seat upwards. X
Hook the seat belts into retainers =.
X Pull release handle ;and fold the folding
bench seat cushion into the sitting posi-
tion.
X Push down the seat cushion until the back-
rest engages fully.
X Fold the head restraints upwards. Seats
111Seats, steering wheel and mirrors Z

Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 96). The seat ven-
tilation of the driver's seat automatically
switches to the highest level.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. Steering wheel
Important safety notes
G
WARNING
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Therefore, do not leave children
unsupervised in the vehicle, as they could
become trapped if the steering wheel is adjus-
ted. G
WARNING
Only adjust the steering wheel when the vehi-
cle is stationary and do not pull away until the
steering wheel adjustment mechanism is
locked in position. You might otherwise drive
without the steering wheel adjustment mech-
anism being locked in position. As a result,
you could be distracted from road and traffic
conditions by an unintentional movement of
the steering wheel and thereby cause an acci-
dent.
However, the steerability of the vehicle is not
affected. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment) 114
Steering wheelSeats, steering wheel and mirrors