2011 MERCEDES-BENZ E-CLASS SALOON bonnet

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refuelling, at the latest
(Y page 322).
X If necessary, top up the engine oil (Y page 323).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. 264
Display messagesOn-board computer and displays

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) Vehicles with automatic transmission with a selector lever:
You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Vehicles with automatic transmission with a selecto
rlever:
While the HOLD function or DISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Auxiliary battery
malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply brake to
deselect Park (P)
position You have attempted to move the transmission selector lever to
position D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Vehicle
not in position P Vehicles with DIRECT SELECT lever:
The driver's door is open and the transmission is in position
R,N
or D.
Aw arning tone also sounds.
X Shift the transmission to position P.
X Apply the parking brake. Display messages
275On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
Without changing
gear,
consult workshop Vehicles with DIRECT SELECT lever:
You canno
tchange the transmission position due to a malfunction.
Aw arning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Only select Park
(P)
when vehicle is
stationary Vehicles with DIRECT SELECT lever:
The vehicle is moving.
X
Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. Mor? G
Risk of accident
The bonnet is open. Awarning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet.
If the active bonnet (pedestrian protection) has been triggered:
X Reset the bonnet (Y page 320).
X Close the bonnet. Active bonnet mal‐
function See Own‐
er's Manual The active bonnet (pedestrian protection) is not active due to a
malfunction.
X
Visit a qualified specialist workshop. C At least one door is open.
Awarning tone also sounds.
X Close all doors. 276
Display messagesOn-board computer and displays

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Engine compartment
Bonnet
Active bonnet (pedestrian protection) Operating principle
i The active bonne tis only available in cer-
tain countries. It is available for all models,
except for AMG vehicles.
The active bonnet can reduce the risk of injury
to pedestrians in certain accident situations.
Raising the active bonnet increases the clear-
ance to hard components, such as the engine. If active bonnet
:has been triggered, it will
be raised at the back by about5 0mm.
Lids ;will then no longer rest on housings
=.
You can reset a triggere dactive bonne tyour-
self. !
Do not try to press down the raised bon-
net at the back. Otherwise, the bonnet
could be damaged.
Even if the active bonnet has been triggered,
you can still continue driving and have it reset
at a qualified specialist workshop. If you pull
the bonnet release lever, you must reset the
bonnet before driving on. G
WARNING
If you pull the bonnet release lever and then
neglect to reset the bonnet, it will not lock at
the front when closed. The bonnet can then
open when the vehicle is in motion and
obscure your field of vision. If you pull the
bonnet release lever, you must reset the bon-
net before driving on.
Resetting G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot.
To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes.
X Open the bonnet (Y page 321). Example: Saloon
X
With both hands, lift the bonnet up in the
centre A.The bonnet is open wide enough
when both lids of bonnet lifter ;no longer
move. 320
Engine compartmentMaintenance and care

If you push the lids back, you will notice a
resistance.
X Release bonnet :.
X Check whether the lids of bonnet lifter ;
are resting on housings =(arrow).
X The lids of bonnet lifter ; are resting
on the housings: close bonnet:
(Y page 322).
or
X The lids of bonnet lifter ; are not rest-
ing on the housings: first lift up bon-
net :on left-hand side ?and then on
right-hand side B. Lift up bonnet :until
the respective lid of bonnet lifter ;no lon-
ger moves.
The lids of bonnet lifter ;must rest on
housings =(arrow).
X Close bonnet :(Ypage 322).
If you cannot close the bonnet :or if the
L symbol appears in the multifunction
display, repeatt he steps. G
WARNING
If the bonnet can still not be engaged properly
or the Lsymbol appears in the multifunc-
tion display, do not continue driving. The bon-
net can then open when the vehicle is in
motion and obscure your field of vision. Con-
sult a qualified specialist workshop. Other-
wise, you may cause an accident and injure
yourself and others.
Opening the bonnet G
WARNING
Do not pull the release lever while the vehicle
is in motion. If you do so, the bonnet may open
up and block your view. G
WARNING
There is a risk of injury if the bonnet is open,
even if the engine is not running.
Some engine components can become very
hot. To avoid the risk of burns, only touch those
components described in the Owner's Manual
and observe the relevant safety notes.
G
WARNING
The radiator fan between the radiator and the
engine can start automatically, even if the key
has been removed from the ignition lock. For
this reason, you must not reach into the fan
rotation area. You could otherwise be injured.
Vehicles with apetrol engine: The elec-
tronic ignitio nsystem uses high voltage. For
this reason, you mus tnever touch ignition
system components (ignition coil, ignition
cables, spark plug connectors or test socket)
while:
R the engine is running
R the engine is being started
R the ignition is switched on and the engine
is being cranked by hand
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
Vehicles with adiesel engine: The elec-
tronic injection control uses high voltage. For
this reason, you must never touch injection
system components while:
R the engine is running
R the engine is being started
R the ignition is switched on
You could otherwise suffer an electric shock
and be seriously or even fatally injured.
X Make sure that the windscreen wipers are
switched off. G
WARNING
The windscreen wipers and wiper linkage
could be set in motion.
When the bonnet is open, you or others could
be injured by the wiper linkage.
Make sure that the windscreen wipers are
switched off. Remove the key or make sure
that no ignition position has been selected
with KEYLESS-GO. All indicator lamps must be
off in the instrument panel. Engine compartment
321Maintenance and care Z

X
Pull release lever :on the bonnet.
The bonnet is released.
! Make sure that the windscreen wipers are
not folded away from the windscreen .Oth-
erwise, you could damage the windscreen
wipers or the bonnet. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately
40 cm, the bonnet is opened and held open
automatically by the gas-filled strut.
Closing the bonnet G
WARNING
Make sure tha tnobody can become trapped
as you close the bonnet. X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
i Vehicles with adiesel engine: do not
cover the radiator. Do not use thermal
mats, insect protection covers or anything
similar. Doing so can cause the Onboard
Diagnostics System to display inaccurate
values. Some of these values are legally
required and must be correct. Engine oil
Notes on oil level Depending on driving style, the vehicle con-
sumes up to 0.
8lof oil per 1,000 km .The oil
consumption may be higher than this when
the vehicle is new or if you frequently drive at
high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement. 322
Engine compartmentMaintenance and care

environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz .These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrumentc luster are off.You
may otherwise destroy electronic compo-
nents, such as the alternator. i
When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power.
Mercedes-Benz recommends that you do not
carry out work on batteries yourself, e.g.
removing or charging. Have this work per-
formed at a qualified specialist workshop. Installation location of the battery
Your vehicle is equipped with a battery in the
engine compartment.Iti s located on the front
bulkhead under the filter box on the right-
hand side of the vehicle when viewed in the
direction of travel.
X Apply the parking brake firmly and, on vehi-
cles with automatic transmission, shift the
transmission to position P.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Turn the key to position 0(Ypage 155) in
the ignition lock and remove it, or, on vehi-
cles with KEYLESS-GO, make sure that the
ignition has been switched off
(Y page 155). All indicator lamps in the
instrument cluster must be off.
X Open the bonnet (Y page 321). X
Release clamps ;on filter box :using a
suitable object, such as a screwdriver.
X Remove filter box :. Battery
351Breakdown assistance Z

Disconnecting the battery
! Always disconnec tthe battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
In vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is secured against rolling away.Y ou can
then no longer move the vehicle. :
Battery
; Positive terminal cover
= Negative terminal
? Breather hose
X Loosen the negative terminal clamp on the
battery and remove it from negative termi-
nal =.
X Remove cover ;from the positive termi-
nal clamp.
X Loosen the positive terminal clamp on bat-
tery :and remove it from the positive ter-
minal.
X Remove breather hose ?from the side of
battery : Removing/fitting the battery
X To remove: disconnect the battery
(Y page 352).
X Loosen the bolt that holds the battery in
place. X
Remove the battery.
X To fit: follow the steps described in "To
remove" in reverse order. Reconnecting the battery
! Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Connect the positive terminal clamp and
secure the cover.
X Connect the negative terminal clamp.
X Put the filter box back in place, then clip in
and close the retaining clamps.
X Close the bonnet.
i If the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
R set the clock (Y page 244).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 117) Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape 352
BatteryBreakdown assistance