2011 MERCEDES-BENZ E-CLASS SALOON lock

Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) Vehicles with automatic transmission with a selector lever:
You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Vehicles with automatic transmission with a selecto
rlever:
While the HOLD function or DISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Auxiliary battery
malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Apply brake to
deselect Park (P)
position You have attempted to move the transmission selector lever to
position D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Vehicle
not in position P Vehicles with DIRECT SELECT lever:
The driver's door is open and the transmission is in position
R,N
or D.
Aw arning tone also sounds.
X Shift the transmission to position P.
X Apply the parking brake. Display messages
275On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
_
Rear left seat
backrest not
locked or
Rear right seat back‐
rest not locked G
Risk of injury
Saloon with through-loading feature in the rear bench seat:
The backrest in the rear is no tengaged on the left-hand and/or
right-hand side .Awarning tone also sounds.
X Push the backres tback until it engages. j
Check trailer
hitch lock G
Ris
kofa ccident
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 223). D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 145).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 145).
X Refuel at the nearest filling station. Display messages
277On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
&
inoperative See
Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
Whe nthe vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 145).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Telephone No
Service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top
up washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 324).Key
Display messages Possible causes/consequences and
M Solutions
+
Key does not
belong to vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. +
Replace key The key needs to be replaced.
X
Visit a qualified specialist workshop. +
Change key batter‐
ies The batteries of the KEYLESS-GO key are discharged.
X
Change the batteries (Y page 84).+
Key not detec‐
ted (red display mes-
sage) The KEYLESS-GO key is not in the vehicle.
Aw
arning tone also sounds.
If the engine is switched off, you can no longer loc kthe vehicle
centrally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Locate the KEYLESS-GO key. 278
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
The KEYLESS-GO key is no
tdetected while the engine is running
because there is interference from a strong source of radio waves.
Aw arning tone also sounds.
X Pull ove rand stop the vehicle safely as soo nas possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Operate the vehicle with the key in the ignition lock if necessary. +
Key not detected
(White display mes-
sage) The KEYLESS-GO key cannot be detected at present.
X
Change the location of the key with the KEYLESS-GO functions
in the vehicle.
If the KEYLESS-GO key is still not detected:
X Operate the vehicle with the key in the ignition lock if necessary. +
Key still in vehi‐
cle The KEYLESS-GO key has been detected inside the vehicle during
locking.
X
Remove the KEYLESS-GO key from the vehicle. +
Remove starting
button, then
insert key KEYLESS-GO is temporarily malfunctioning or is defective.
Awarn-
ing tone also sounds.
X Insert the key into the ignition lock and turn it to the desired
position.
X Visi taqualified specialist workshop. +
Close doors to
lock vehicle At least one door is open.
Awarning tone also sounds.
X Close all doors and loc kthe vehicle again. Display messages
279On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions
J
The red brake system
warning lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Apply the parking brake.
X Consult a qualified specialist workshop immediately.
X Observe the additional display messages in the multifunction
display.
Do not top up the brake fluid. This does not correct the error. !
The yellow ABS warning
lamp is lit while the
engine is running. G
Risk of accident
ABS (Anti-lock Brake System) has been deactivated due to a fault.
For this reason, BAS (Brake Assist), BAS PLUS, ESP ®
(Electronic
Stability Program), PRE-SAFE ®
,P RE-SAFE ®
Brake ,the HOLD func-
tion, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation are also deactivated, for example.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. G
Risk of accident
EBD (electronic brake force distribution) is faulty. Therefore, ABS,
BAS, BAS PLUS, ESP ®
, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function, hill start assist, the adaptive brake lights and ESP ®
trailer
stabilisation, for example, are not available either.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 282
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Problem Possible causes/consequences and
M Solutions
Jäå!
The red brake warning
lamp, the yellow ESP
®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. G
Risk of accident
ABS and ESP ®
are malfunctioning. Therefore, BAS, BAS PLUS,
EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function, hill start
assist, the adaptive brake lights and ESP ®
trailer stabilisation, for
example, are not available either.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you
brake hard, for example.
ATTENTION ASSIST is deactivated.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ä
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 72).å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. G
Risk of accident
ESP ®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if awheel starts to spin.
X Reactivate ESP ®
.
For exceptions, see: (Y page 72).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Have ESP ®
checked at a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
283On-board computer and displays Z

Problem Possible causes/consequences and
M Solutions
?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be mal-
functioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X
Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 324).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning. A warning tone
also sounds.
The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
The engine is not being cooled sufficiently and may be damaged.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Let the engine and coolant cool down.
X Check the coolant level and top up the coolant (Y page 324).
Observe the warning notes as you do so.
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop-start traffic. 286
Warning and indicator lamps in the instrument clusterOn-board computer and displays

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Loading guidelines
G
WARNING
Secure and position the load as described in
the loading guidelines.
Otherwise, vehicle occupants could
be injured by the load being throw naround in
the event of sharp braking, a sudden change
in direction or an accident.
You will find further informatio ninthe "Secur-
ing a load" section.
Even if you follow all the loading guidelines,
the load will increase the risk of injury in the
event of an accident. G
WARNING
Keep the boot lid/tailgate closed while the
vehicle is in operation. Otherwise, exhaust
fumes could enter the vehicle interior and poi-
son you.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight or the permissible axle loads for the vehicle
(including occupants).
R position heavy loads as far forwards as pos-
sible and as low down in the boot/luggage
compartmenta s possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
i Lashing material is available at any quali-
fied specialist workshop. Stowage areas
Stowage compartments
Important safety notes G
WARNING
The stowage compartments must be closed
when items are stored in them. Luggage nets
are not designed to secure heavy items of
luggage.
You or other vehicle occupants could be
injured by objects being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
Sharp-edged and fragile objects must not be
placed in the luggage net.
Do not place hard objects in the map pockets.
Objects must not protrude from the map
pockets. 290
Stowage areasStowing and features