2011 MERCEDES-BENZ E-CLASS COUPE power steering

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 74). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult aqualified specialist workshop. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They could release the parking brake. This
could lead to aserious or fatal accident. G
WARNING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass-
land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the kerb. Switching off the engine
Important safety notes G
WARNING
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As aresult, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others.
Therefore, do not switch off the engine while
you are driving.
Vehicles with manualt ransmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the parking brake firmly. Parking
165Driving and parking Z

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Usin gthe key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can onl yberemove difthe trans-
mission is in position P.
Usin gKEYLESS -GO
X Press the Start/Sto pbutton (Y page 147).
The engine stop sand al lthe indicator
lamps in the instrument cluster go out.
i Whe nthe driver's door is closed, this cor-
responds to key position 1.When the driv-
er's door is open, this corresponds to key
position 0,i.e. key removed.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Parking brake X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
X Disconnect the battery (Y page 307) or
connect it to atrickle charger.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop, e.g. aMercedes-Ben zService
Centre.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as aresult of lack of use.
X Visit aqualified specialist worksho pand
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engin eoff while the vehicle
is in motion.
There is no power assistanc efor the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake, and you could therefor elose
control of the vehicle and cause an accident. 166
Driving tipsDriving and parking

data" section to find out whether this applies
to your vehicle. If you utilise any of the added
maximum rear axle load when towin gatrailer,
the vehicle/trailer combination may not
exceed amaximum speed of 100 km/ hfor
reasons concerning the operatin gpermit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towin gatrailer, your vehicle's handling
characteristic swill be differen tincomparison
to when driving without atrailer.
The vehicle/trailer combination:
R is heavier
R is restricted in its acceleration and gradi-
ent-climbing capability
R has an increased braking distance
R is affected more by strongc rosswinds
R demands more sensitive steering
R consumes more fuel
On long and steep downhill gradients, you
must shift to alower gear in good time, or on
vehicles with automatic transmission, select
the shift range 1,2or 3.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevent sthe brakes from over-
heating and wearing too quickly. If you need
additional braking, depress the brake pedal
repeatedly rather than continuously.
Driving tips R
Maintain agreater distance from the vehi-
cle in front than when driving without a
trailer.
R Avoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
R The values given for gradient-climbing
capabilities from astandstill refer to sea level. When driving in mountainous areas,
notet hat the power output of the engine,
and consequently the vehicle's gradient-
climbing capability, decrease with increas-
ing altitude.
If the trailer swings from side to side:
X Do not accelerate.
X Do not counter-steer.
X Brake if necessary. Folding out the ball coupling
Before you can tow atrailer with your vehicle,
you must fold out the ball coupling.
The release wheel is located behind the left-
hand side trim panel in the boot. G
WARNING
Make sure that the ball coupling is engaged,
either in its folded-out or folded-in position,
and that the indicator lamp is off.
Do not turn the release wheel when atrailer
is coupled up. Otherwise, the trailer might
detach. X
To open the cover: turn handle:anti-
clockwise and fold down cover ;.206
Trailer towingDriving and parking

Display messages Possible causes/consequences and
M Solutions
C At leas
tone door is open. Awarning tone also sounds.
X Close all doors. _
Rea
rl efts eat backrest not locked
or
Rea rr ight seat backrest not locked G
Ris
kofi njury
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push th ebackres tback until it engages. _
Front lef
tseat backrest not locked
or
Front right sea
tb ackrest not locked The driver'
sorfront-pa ssenger seat backres tisnot engaged. A
warning tone also sounds.
X Push the backrest back until it engages. j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop th evehicle immediately, payin gattentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 206). J
Close boot separa‐
tor The boot separator is open.
X
Close the boot separator (Y page 92).D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steerin gassistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extraf orce required.
X If you are able to steer safely: carefully drive on toaqualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Display messages
251On-board computer and displays Z

R
the engine is not running.
R there is abrake syste mmalfunction.
R there is amalfunctio ninthe power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away,m ake sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting avehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing
avehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 160).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 78). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 68) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 206).
X Remove the towing eye from the vehicle
tool kit (Y page 295). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
311Breakdown assistance Z

Example: Cabriolet
X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing ey einclockwise to the
stop and tighten it.
Removing the towin geye X
Loosen the towing ey eand unscrew it.
X Attach cover :to the bumpe rand press
unti lite ngages.
X Place the towing ey einthe vehicl etool kit. Towin
gthe vehicle with the rear axle
raised
Whe ntowing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 310).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 117).
X Turn the key in the ignition lock to position
0and remove the key from the ignition
lock.
X When leaving the vehicle, take the key or
the KEYLESS-GO key with you. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 310). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 117).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal achange of direc-
tion. In this case, only the turn signals for
the desired direction flash. When the com-
bination switch is reset, the hazard warning
lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manualt ransmission:
depress the clutch pedal.
X Shift to neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. 312
Towing and tow-startingBreakdown assistance