2011 MERCEDES-BENZ E-CLASS COUPE key battery

Problem Possible causes/consequences and
M Solutions
The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 72).
or
X Unlock the vehicle using the emergency key element
(Y page 74). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult aqualified specialist workshop. Parking
Important safety notes
G
WARNING
Only remove the key from the ignition lock
when the vehicle is stationary, as you cannot
steer the vehicle when the key is removed.
Never leave children unsupervised in the vehi-
cle. They could release the parking brake. This
could lead to aserious or fatal accident. G
WARNING
Under no circumstances should the exhaust
system come into contact with flammable
materials such as dry grass or petrol, for
example. Do not park the vehicle on dry grass-
land or harvested grain fields. The hot exhaust
system could otherwise ignite the flammable
material and set the vehicle on fire.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position Pand the key must be removed from the ignition
lock.
R on steep uphill or downhill gradients, turn
the front wheels towards the kerb. Switching off the engine
Important safety notes G
WARNING
If the engine is not running, there is no power
assistance for the steering and brakes. Steer-
ing and braking then requires significantly
greater effort.
As aresult, you might lose control of the vehi-
cle, cause an accident and injure yourself and
others.
Therefore, do not switch off the engine while
you are driving.
Vehicles with manualt ransmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the parking brake firmly. Parking
165Driving and parking Z

Vehicles with automatic transmission
X
Apply the parking brake firmly.
X Shift the transmission to position P.
Usin gthe key
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
i The key can onl yberemove difthe trans-
mission is in position P.
Usin gKEYLESS -GO
X Press the Start/Sto pbutton (Y page 147).
The engine stop sand al lthe indicator
lamps in the instrument cluster go out.
i Whe nthe driver's door is closed, this cor-
responds to key position 1.When the driv-
er's door is open, this corresponds to key
position 0,i.e. key removed.
i The engine can be turned off while the
vehicle is in motion by pressing and holding
the Start/Stop button for three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-
off function. Parking brake X
To apply: depress parking brake ;firmly.
The J indicator lamp in the instrument
cluster lights up if the engine is running.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
The J indicator lamp in the instrument
cluster goes out. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.
X Disconnect the battery (Y page 307) or
connect it to atrickle charger.
i You can obtain information about trickle
chargers from aqualified specialist work-
shop, e.g. aMercedes-Ben zService
Centre.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as aresult of lack of use.
X Visit aqualified specialist worksho pand
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engin eoff while the vehicle
is in motion.
There is no power assistanc efor the steering
and the service brake when the engine is not
running.
You will require considerably more effort to
steer and brake, and you could therefor elose
control of the vehicle and cause an accident. 166
Driving tipsDriving and parking

X
To open: slidecover :forwards unti lit
engages.
X To remove the insert: holdinsert =by
the ribbing at the side sand lift it up ;and
out.
X To refi tthe insert: press insert =into the
holder until it engages.
X To close: press cover :briefly at the
front.
The cover moves back.
Ashtray in the rear-compartment centre
console X
To open: pullcover ;out by its top edge.
X To remove the insert: press release but-
ton =and lift the insert up and out.
X To fit the insert: fit insert:from above
into the holder and press dow ninto the
holde runtil it engages. Cigarette lighter
G
WARNING
Onl yholdt he hot cigarette lighte rbyitsknob.
Otherwise ,you might burn yourself.
Mak esuret hatc hildren travellin ginthevehi-
cle are no table to injure themselves on the
hot cigarette lighter or cause afire with it. X
Turn the key to position 2in the ignition
lock.
X To open: slide cover :forwards until it
engages.
X Press in cigarette lighter ;.
Cigarett elighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: press cover :briefly at the
front.
The cover moves back. 12
Vsockets
Point stoo bserve befor euse The socket
scan be used for accessories ,e.g.
lamps or mobile phon echargers with amax-
imum curren tdraw of 18 0W(15 A).
If you use th esocket sfor lon gperiods when
th ee ngine is switche doff,t he battery may
discharge.
X Turn the key to position 1in the ignition
lock.
i An emergency cut-offe nsures thatthe on-
board voltage does not drop too low. If the
on-board voltage is too low, the power to
the socketsisa utomatically cut. This
ensures that there is sufficient power to
start the engine. 272
FeaturesStowing and features

Only replace
abattery with abattery that has
been recommended by Mercedes-Benz.
Consult aMercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
al ong period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitablep
rotective
clothing, in particular
gloves, an apron and aface
mask.
Immediately rinse acid
splashes off with clean
water. Consult adoctor if
necessary. Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is against the law to dis-
pose of them with the house-
hold rubbish. They must be
collected separately and recycled in an environmen-
tally responsible manner.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to
aqualified spe-
cialist workshop, e.g. a
Mercedes-Benz Service
Centre, or to aspecial col-
lection point for old batter-
ies. G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz.T hese batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objectsonab attery.
Otherwise, you could cause ashort circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as aresult of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
ap ossible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using acloth. The
battery may explode as aresult of electro-
static charge or due to flying sparks.
! Switch off the engine and remove the key
before disconnecting the terminal clamps
from the battery. On vehicles with KEY-
LESS-GO, make sure that the ignition is
switched off. Check that all the indicator
lamps in the instrumentc luster are off.You 306
BatteryBreakdown assistance

may otherwise destroy electronic compo-
nents, such as the alternator.
i When you park the vehicle, remove the
key if you do not require any electrica lcon-
sumers .The vehicle will then use very little
energy, thus conserving battery power.
Mercedes-Ben zrecommends that you do not
carry out work on batteries yourself, e.g.
removin gorcharging. Have this work per-
formed at aqualified specialist workshop, e.g.
aM ercedes-Benz Service Centre. Installation location of the battery
Your vehicle is equipped with abatter yint he
engin ecompartment .Itislocated on the front
bulkhead under the filter box on the right-
hand side of the vehicle when viewed in the
direction of travel.
X Apply the parking brake firmly and on vehi-
cles with automatic transmission, shift the
transmission to position P.
X Switch off all electrical consumers (e.g.
radio, blower, etc.).
X Turn the key to position 0(Y page 147) in
the ignition lock and remove it, or, on vehi-
cles with KEYLESS-GO, make sure that the
ignition has been switched off
(Y page 147). All indicator lamps in the
instrument cluster must be off.
X Open the bonnet (Y page 281). X
Release clamps ;on filter box :using a
suitableo bject, such as ascrewdriver.
X Remove filter box :.
i Information on disconnecting the battery
(Y page 307). Disconnecting the battery
! Alwaysd isconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
In vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is secured against rolling away. You can
then no longer move the vehicle. :
Battery
; Positive terminal
= Negative terminal
? Breather hose
X Loosen the negative terminal clamp on the
battery and remove it.
X Remove the cover from the positive termi-
nal clamp.
X Loosen the positive terminal clamp on the
battery and remove it.
X Remove breather hose ?from the side of
the battery. Battery
307Breakdown assistance Z

R
the engine is not running.
R there is abrake syste mmalfunction.
R there is amalfunctio ninthe power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away,m ake sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for amaximum
of 50 km. Atowing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with acrane.
! Pull away smoothly when towing away or
tow-starting avehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing
avehicle with an automatic
transmission, the transmission must be in
position N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
Vehicles with automatic transmission:
release the selector lever lock manually to
move it out of position P(Y page 160).
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 78). You
could otherwise be locked out when push-
ing or towing the vehicle.
Deactivate tow-away protection
(Y page 68) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with
atrailer tow hitch: if you intend
to use the vehicle for towing, fold out the ball
coupling and connect the towbar to it
(Y page 206).
X Remove the towing eye from the vehicle
tool kit (Y page 295). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
311Breakdown assistance Z

Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicl eonto atrailer or trans-
porter if yo uwishtot ransport it.
X Vehicle swithm anual transmission:
shift to neutral.
X Vehicle switha utomatic transmission:
tur nthe key to position 2in the ignition
lock.
X Move the selector lever to N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manualt ransmission:
shift to first gear or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 310)
and the legal requirements in each respective
country.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the catalytic converters have cooled down. X
Switch on the hazard warning lamps
(Y page 117).
X Fit the towing eye (Y page 311).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Shift to neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly;don ot
operate the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at asuitable place.
X Apply the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 312).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows ,all th ecom po-
nent sont hecircuit and their function sstop
operating. G
WARNING
Only use fuses that have been approve dfor
Mercedes-Ben zvehicles and which have the
correct fuse ratin gfor the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Otherwise, acircuit overload
could cause afire. Have the cause traced and
rectified at aqualified specialist workshop,
e.g. aMercedes-Benz Service Centre. Electrical fuses
313Breakdown assistance Z