2011 MERCEDES-BENZ E-CLASS COUPE heating

Problem Possible causes/consequences and
M Solutions
The key cannot be
turned in the ignition
lock. The key has been in position
0for aconsiderable time.
X Remove the key and reinsert it into the ignition lock.
X Check the starter battery and charge it if necessary
(Y page 305).
X Start the engine. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 305).
or
X Jump-start the vehicle (Y page 309).
or
X Consult aqualified specialist workshop. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
ar esult, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivat ethe interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open adoor from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for ashort time. Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open adoor from inside the
vehicle even if it has been locked. Doors
77Opening and closing Z

The seat belt should:
R
fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 109)
in such away that you have agood view of
road and traffic conditions.
X Vehicles with amemor yfunction: save
the seat, steerin gwheel and exterior mirror
settings (Y page 112). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could adjust the seats and
become trapped. G
WARNING
Only adjust the driver's seat when the vehicle
is stationary. You will otherwise be distracted
from the road and traffic conditions and you
could lose control of the vehicle as aresult of
the seat moving. This could cause an acci-
dent. G
WARNING
If you adjust the seat height carelessly, you or
others could be trapped and thereby injured.
Children in particular could unintentionally
press the button stoelectrically adjust the
seats and become trapped.
Take care that:
R while moving the seats, your hands do not
get under the lever assembly of the seat
adjustmen tsystem.
R children in th evehicl edon ot slide their
hands under the levers. G
WARNING
Make sure that nobody can becom etrapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Make sure that the back of your head is sup-
ported at eye level by the central area of the
head restraint .Ifyour head is not supported
correctly by the head restraint ,you could suf-
fer asevere neck injury in the event of an
accident .Never drive if the head restraints are
not engaged and set correctly. G
WARNING
As eat belt can only offer its intended degree
of protection when the backrest is almost ver-
tical and the occupant is sitting upright. Avoid
seat position sthat do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible. Never travel
with the backrest reclined too far backwards.
You could otherwise be seriously or even
fatally injured in the event of an acciden tor
sudden braking.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat cover sare damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat cover sasrecommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions ,e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation ,do
not cover the seats with insulating mate- Seats
101Seats, steering wheel and mirrors Z

Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly settingt he seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or alimited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly.
The three red indicator lamps in the button
indicate the heating level you have selected.
i If the battery voltage is too low, the seat
heating may switch off. Driver's and front-passenger seat
The system automatically switches down
from level 3to level 2after approximately
eight minutes.
The system automatically switches down
from level 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out. Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X
Switch off electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
i
If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
i Coupé: you can open the side windows
and the panorama sliding sunroof using the
"Convenience opening" feature
(Y page 83). The seat ventilation of the
driver's seat automatically switches to the
highest level.
Cabriolet: you can open the soft top and the
rear side windows with the key
(Y page 87). The seat ventilation of the 106
SeatsSeats, steering wheela
nd mirrors

driver'
sseat automatically switches to the
highest level.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
Problems with the seat ventilation The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switc hoff electrical consumers which you
do not need, such as the rear window heat-
ing or interior lighting. AIRSCARF (Cabriolet)
Switching on/off G
WARNING
Very hot air can flow out of the AIRSCARF
vent sint he head restraint swhen AIRSCARF
is in operation .This can cause burns on unpro-
tected skin near the AIRSCARF vents.L ower
the heating output in good time, when neces-
sary.
The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected. X
Make sure that the key is in position 2in
the ignition lock.
X To activate: press button :.
Three red indicator lamps in the button light
up. The blower starts up after apreheating
phase of seven seconds.
X Press button :repeatedly until the
desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
You can use the adjustable fins on the head
restraint to adjust the height of the current of
air blown out according to your height.
Make sure that there are no objectsc overing
the intake grille on the back of the driver's
seat backrest.
i The blower continues running for seven
seconds to cool down the heating ele-
ments.
i If the battery voltage is too low, AIRSCARF
may switch off. Steering wheel
Important safety notes
G
WARNING
The electrically adjustable steering wheel can
still be adjusted when there is no key in the
ignition lock. Therefore, do not leave children
unsupervised in the vehicle, as they could
become trapped if the steering wheel is adjus-
ted. G
WARNING
Only adjust the steering wheel when the vehi-
cle is stationary and do not pull away until the
steering wheel adjustment mechanism is
locked in position. You might otherwise drive
without the steering wheel adjustment mech-
anism being locked in position. As aresult,
you could be distracted from road and traffic
conditions by an unintentional movement of Steering wheel
107Seats, steering wheela nd mirrors
Z

thereb
yunintentionall yactivate the EASY-
ENTRY/EXIT featur eand become trapped.
Positio nofthe steering whee lwhent he
EASY-ENTRY/EXI Tfeatur eisactive The steerin
gwheel tilts upwards if you:
R remove the key from the ignition lock
R open the driver's door and the key is in
position 0or 1in the ignition lock
i The steerin gwheel only moves upwards if
it has not already reached the upper end
stop.
If you insert the key into the ignition lock with
the driver's door closed, the steerin gwheel is
automatically moved to the previously set
position.
Position of the steering wheel for driv-
ing The steerin
gwheel is moved to the previously
set position if:
R the driver's door is closed
R you insert the key into the ignition lock
or
R you press the Start/Stop button onceon
vehicles with KEYLESS-GO.
If you close the driver's door with the key
inserted into the ignition lock, the steering
wheel is automatically moved to the previ-
ously set position.
The last position of the steerin gwheel is
stored after each manual setting or when you
stor ethe setting with the memory function
(Y page 112).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident ,the steerin gcolumn
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
tion of the key in the ignition lock. This makes
it easier to exit the vehicle and rescue the
occupants. The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in the on-board computer. Mirrors
Rear-view mirror
Rear-view mirror (manual anti-dazzle) X
Anti-dazzle mode: flick anti-dazzle
switch :forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
The exterior mirrors reduce the size of the
image. Objects are actually closer than they
appear. You could misjudge the distanc efrom
vehicles driving behind and cause an acci-
dent ,e.g. when changin glane. For this rea-
son ,makes ure of th eactual distanc efromt he
vehicle driving behin dbyglancingovery our
shoulder.
The convex exterior mirrors provide alarger
field of vision.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low. Mirrors
109Seats, steering wheel and mirrors Z

Control panel for THERMOTRONIC automatic climat
econtrol (3-zone) Fron
tcontrol panel
: Setsclimate control to automatic mode (Y page 132)
; Demist sthe windscreen (Y page 134)
= Activates/deactivates th eZONE function (Y page 134)
? Display
A Activates/deactivates air-recirculatio nmode (Y page 135)
B Activates/deactivates the residual heat function (Y page 136)
C Activates/deactivates cooling with air dehumidification ( Ypage 131)
D Switches the rear window heating on/off( Ypage 135)
E Switches climat econtro lon/off (Y page 131)
F Setsthe temperature, right (Y page 133)
G Setsclimat econtro ltoautomatic mode (FOCUS/MEDIUM/DIFFUSE )(Y page 132)
H Setsthe airflow (Y page 134)
I Setsthe air distribution (Y page 133)
J Setsthe temperature, left (Y page 133)
Rear control panel
K Increases the temperature (Y page 133)
L Display
M Reduces the temperature ( Ypage 133) 130
Overview of climat
econtrol systemsClimat econtrol

X
Press the Ãbutton.
The indicator lamp above the ¬button
goes out. Airflow and air distribution are set
to automatic mode.
or
X THERMATIC automatic climate control:
press temperature button EorH up or
down (Y page 129).
THERMOTRONIC automatic climate
control: press temperature button For
J up or down (Y page 130).
or
X THERMATIC automatic climate control:
press button Gup or down (Y page 129).
THERMOTRONIC luxur yautomatic cli-
matec ontrol: press button Hup or down
(Y page 130). Demisting the windows
Windows misted up on the inside X
Activate the ¿cooling with air dehu-
midification function.
X Activate automatic mode Ã.
X If the windows continue to mist up, activate
the demisting function (Y page 134).
i You should only select this setting until
the windscreen is clear again.
Windows misted up on the outside X
Activate the windscreen wipers.
X THERMATIC automatic climate control:
press button Fup or down
(Y page 129)until the PorO symbol
appears in the display.
X THERMOTRONIC automatic climate
control: press button Iup or down
(Y page 130) until the PorO symbol
appears in the display.
i You should only select this setting until
the windscreen is clear again. Rear window heating
Activating/deactivating G
WARNING
Clear all windows of ice or snow before setting
off. Otherwise, impaired visibility could
endanger you and others.
The rear window heating has ahigh current
draw. You should therefore switc hitoff as
soon as the window is clear .asitonly
switches off automaticallya fter several
minutes.
If the battery voltage is too low, the rear win-
dow heating may switch off.
X Turn the key to position 2in the ignition
lock.
X Press the ¤button.
The indicator lamp above the ¤button
lights up or goes out.
Problems with the rear window heating The rear window heating has switched off
prematurely or cannot be activated.
X
Switch off any consumers that are not
required, e.g. reading lamps or interior
lighting.
When the battery is sufficiently charged,
the rear window heating is activated again
automatically. Activating/deactivating air-recircula-
tion mode
You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
The operation of air-recirculation mode is the
same for all control panels. G
WARNING
Only switch over to air-recirculation mode
briefly at low outside temperatures. Other-
wise, the windows could mist up, thus impair- Operating the climatec
ontrol system
135Climatecontrol
Z

It is possible to make use of the residual heat
of the engine to continue heating the station-
ary vehicle for up to 30 minutes after the
engine has been switched off. The heating
time depends on the temperature that has
been set.
Coupé: the residual heat function only works
optimally when the side window sand pano-
rama sliding sunroo fare closed.
Cabriolet: the residualh eatfunction only
work soptimally when th esoftt op is closed.
i The blower will run at alow speed regard-
less of the airflow setting.
i If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
medium speed.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key is removed. The vehicle is then
ventilated for 30 minutes to dry the air-
conditioning system.
X Turn the key to position 0in the ignition
lock or remove it.
X To activate: press theÌbutton.
The indicator lamp above the Ìbutton
lights up.
X To switch off: press theÌbutton.
The indicator lamp above the Ìbutton
goes out.
i Residua lheat is deactivated automati-
cally:
R after about 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R if the coolant temperature is too low Auxiliary heating
Important safety notes G
WARNING
Exhaust fumes are produced when the auxili-
ary heating is in operation. Inhaling these
exhaust fumes can be poisonous. You should
therefor eswitch off the auxiliary heating in
confined spaces without an extraction sys-
tem, e.g. agarage. G
WARNING
When operating the auxiliary heating, parts of
the vehicle may become very hot, and highly
inflammable material such as fuels could be
ignited. Operating the auxiliary heating is thus
prohibited at filling station sorwhen your vehi-
cle is being refuelled. You must therefore
switch off the auxiliary heating at filling sta-
tions.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for alonger
distance.
i Switch on the auxiliary heating regularly,
e.g. for about ten minutes every month.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature without
using the heat of the running engine. The aux-
iliary heating is operated directly using the
vehicle's fuel. For this reason, the tank con-
tent must be at least at reserve fuel level to
ensure that the auxiliary heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux-
iliary heating could switch from ventilation
mode to heating mode or from heating mode
to ventilation mode.
The auxiliary heating switches off automati-
cally after 50 minutes. This time limit can be
altered. To do this, visit aqualified specialist
workshop, e.g. aMercedes-BenzS ervice
Centre. Operating thec
limatecontrol system
137Climatecontrol Z