2011 MERCEDES-BENZ E-Class COUPE maintenance

Index ....................................................... 4Introduction ......................................... 18At a glance ........................................... 23Safety ................................................... 33Opening and closing ...........................73Seats, steering wheel and mirrors ..105Lights and windshield wipers ..........119Climate control ................................. 133Driving and parking ..........................149On-board computer and displays ....197Loading, stowing and features ........249Maintenance and care ......................271Roadside Assistance ........................285Tires and wheels ............................... 303Technical data ................................... 331
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Pulling away ................................... 153
Releasing the parking lock
manually ........................................ 162
Selector lever ................................ 156
Starting .......................................... 153
B
Backrest Folding forward/back ....................110
Backrest (display message) ............. 237
Bag hook ............................................ 253
BAS (Brake Assist System) ................. 65
BAS PLUS (Brake Assist System
Plus*) .................................................... 65
Battery Charging ........................................ 294
Checking (SmartKey) .......................78
Display message ............................ 228
Important safety guidelines
(SmartKey) ....................................... 77
Jump-starting ................................. 296
Replacing (SmartKey) ......................78
Safety notes .................................. 293
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 208
Display message ............................ 230
Function/notes ............................. 194
Brake fluid
Notes ............................................. 338
Brake fluid level ................................ 276
Brake lamp (display message) ......... 223
Brakes ABS .................................................. 64
BAS .................................................. 65
BAS PLUS ........................................ 65
Brake fluid (notes) .........................338
Display message ............................ 221
Important safety notes ..................168
Maintenance .................................. 169
Parking brake ................................ 166
Warning lamp ................................. 240
Breakdown
see Accident (notes)
see Flat tire
Bulbs
High-beam headlamps ...................128
Low-beam headlamps ....................127
Overview ........................................ 127
Parking lamps ................................ 128
Standing lamps (front) ...................128
Turn signals (front) ......................... 128
C
CAC (Customer Assistance Center) .........21
California
Important notice for retail
customers and lessees ....................19
Calling up a malfunction
see Display messages
Capacities
see Technical data
Care
AIRCAP .......................................... 280
Carpets .......................................... 284
Car wash ........................................ 277
Display ........................................... 282
Gear or selector lever ....................283
Headlamps ..................................... 282
Notes ............................................. 277
Paint .............................................. 279
Plastic trim .................................... 283
Power washer ................................ 278
Rear view camera .......................... 282
Roof lining ...................................... 284
Seat belt ........................................ 284
Seat covers .................................... 283
Sensors ......................................... 282
Soft top .......................................... 279
Steering wheel ............................... 283
Tail pipes ....................................... 282
Trim strips ..................................... 283
Washing by hand ........................... 278
Wheels ........................................... 279
Wind deflector ............................... 280
Windows ........................................ 281
Wind screen ................................... 280
Wiper blades .................................. 281
Wooden trim .................................. 283
Cargo tie down rings ......................... 253
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Individual settings (on-board
computer) ...................................... 208
Loading .......................................... 314
Lowering ........................................ 292
Maintenance .................................... 19
Parking up ..................................... 166
Raising ........................................... 290
Reporting problems .........................21
Towing away .................................. 298
Tow-starting ................................... 298
Transporting .................................. 299
Vehicle data
see Technical data
Vehicle identification number
see VIN
Vehicle identification plate .............. 333
Vehicle tool kit .................................. 287
Video (DVD) ........................................ 205
Video DVD (on-board computer) ...... 205
VIN ...................................................... 333
W
Warning and indicator lamps ABS ................................................ 243
Brakes ........................................... 240
Check Engine ................................. 245
Coolant .......................................... 246
ESP ®
.............................................. 243
ESP ®
OFF ....................................... 244
Fuel tank ........................................ 245
Overview .......................................... 27
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........47
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................42
Reserve fuel ................................... 245
Seat belt ........................................ 241
SRS ................................................ 244
Tire pressure monitor ....................247
Warranty ............................................ 332
Wheel bolt tightening torque ........... 292
Wheel chock ...................................... 289
Wheels Changing/replacing .......................320
Changing a wheel .......................... 289
Checking ........................................ 305
Cleaning ......................................... 279
Guidelines to be observed .............305
Mounting a wheel .......................... 292
Removing a wheel ..........................291
Tightening torque ........................... 292
Wheel size/tire size .......................327
Wind deflector
see AIRCAP
Wind deflector (cleaning
instructions) ...................................... 280
Window curtain air bag Display message ............................ 216
Operation ......................................... 41
Windows
see Side windows
Windows (cleaning instructions) ..... 281
Wind screen ......................................... 96
Wind screen (cleaning
instructions) ...................................... 280
Windshield Defrosting ...................................... 142
Windshield washer fluid (display
message) ............................................ 238
Windshield washer system Adding washer fluid .......................275
Notes ............................................. 339
Windshield wipers
Important safety notes ..................129
Replacing the wiper blades ............130
Switching on/off ........................... 129
Troubleshooting ............................. 130
Winter operation ............................... 171
Winter tires M+S tires ....................................... 170
Wiper blades
Cleaning ......................................... 281Index17BA 207 USA, CA Edition B 2011; 1; 3, en-USd2sboikeVersion: 3.0.3.62010-05-20T10:38:09+02:00 - Seite 17

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
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If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
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Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone 15
while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND 15
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in theService Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched off
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
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attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Limited braking performance on salt
treated roadsGWarning
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Maintenance of the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.GWarning
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! As the ESP ®
system operates
automatically, the engine and the ignition
system must be switched off (SmartKey in
position 0 or 1 in the ignition lock or Start/
Stop button in position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is only subjected to
moderate loads, you should regularly test
your brake system's function by forcefully
depressing the brake pedal when driving at
high speed. This will give the brake pads
better grip.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
A description of Brake Assist (BAS) can be
found on ( Y page 65) or of BAS PLUS on
( Y page 65).
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