be in the vehicle and the Start/Stop button
must be inserted in the ignition lock .This
mode for starting the engine operates inde-
pendently of the ECO start/stop automatic
engine start function.
X Depress the brake pedal and keep it
depressed.
X To startap etrol engine: press the Start/
Stop button (Y page 129) once.
The engine starts.
X To start adiesel engine: press the Start/
Stop button (Y page 129) once.
Preglow is activated and the engine starts. Pulling away
Automatic transmission i
It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the parking lock released.
X Depress the brake pedal and keep it
depressed.
X Shif tthe transmission to position Dor R.
X Release the parking brake (Y page 148).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 209).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll. G
Risk of accident
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your vehi-
cle and it could roll away.
X Take your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
General notes The ECO start/stop function is only available
for the CLS 350 BlueEFFICIENCY and
CLS 63 AMG models.
AMG vehicles:
the ECO start/stop function
is only available in the Cdrive program.
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving.
The engine starts automatically when you pull
away again. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle. Driving
131Driving and parking Z
Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 165) or DISTRONIC
PLUS (Y page 154).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 130). Avoid excessively
long and frequent attempts to start the engine as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 294).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. 134
DrivingDriving and parking
Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop, e.g. a Mercedes-Benz Service Centre.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 268). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the radiator fan may be faulty. The
coolant is too hot and the engine is no longer being cooled suffi-
ciently.
X At coolant temperatures under 120 †, drive on to the nearest
qualified specialist workshop e.g. to a Mercedes-Benz Service
Centre.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. Automatic transmission
Important safety notes
G
Risk of accident
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
Risk of accident
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident. Automatic transmission
135Driving and parking Z
i
Further information on the "Automatic
drive program" (Y page 139).
X Press program selector button :repeat-
edly until the letter for the desired gearshift
program appears in the multifunction dis-
play.
i The automatic transmission switches to
automatic drive program Eeach time the
engine is started.
AMG vehicles Program selector with manual drive program
C
Controlled
Efficiency Comfortable, economical
driving
S
Sport Sporty driving style
S+
SportPlus Extremely sporty driving
style
M
Manual Manual gearshifting
RS
RACE
START Optimal vehicle accelera-
tion from a standstill
i
For further information on "Drive pro-
gram" (Y page 139).
X Turn program selector :until the desired
drive program appears in the multifunction
display in the speedometer.
The drive program indicator on program
selector :lights up in red. i
The automatic transmission switches to
automatic drive program Ceach time the
engine is started.
i RScannot be selected during normal driv-
ing. For further information on RACE START
(Y page 166). Steering wheel gearshif
tpaddles :
Left-hand steering wheel gearshift paddle
; Right-hand steering wheel gearshift pad-
dle
You can restrict or derestrict the shift range
by using the steering wheel gearshift paddles.
You can change gea ryourself by using the
steering wheel gearshift paddle in the manual
drive program.
i You can only change gear with the steer-
ing wheel gearshift paddles when the trans-
mission is in position D. Automatic drive program
Drive program E(drive program Con AMG
vehicles) is characterised by the following:
R comfort-oriented engine and automatic
transmission settings
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner
R the vehicle pulling away more gently in
forward and reverse gears, unless the
accelerator pedal is depressed fully Automatic transmission
139Driving and parking Z
R
increased sensitivity. This improves driving
stability on slippery road surfaces, for
example.
R the automatic transmission shifting up
sooner. This results in the vehicle being
drive natl ower engine speeds and the
wheels being less likely to spin.
Drive program S(drive programs Sand S+on
AMG vehicles) is characterised by the follow-
ing:
R sporty engine and automatic transmission
settings
R the vehicle pulling away in first gear
R the automatic transmission shifting up
later
R as a result of the later automatic transmis-
sion shift points, the fuel consumption may
be higher Shift ranges
Introduction i
OnAMG vehicles andvehicles with
steering wheel gearshift paddles, you
can restrict or derestrict the shift range
using the steering wheel gearshift paddles.
When the automatic transmission is in posi-
tion D, it is possible to restrict or derestrict
the shift range (Y page 140).
The shift range selected is shown in the mul-
tifunction display .The automatic transmis-
sion shifts only as far as the selected gear. Driving situations
=
You can use the engine's braking
effect. 5
To use the braking effect of the
engine on downhill gradients and
for driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 4
To use the braking effect of the
engine on extremely steep downhill
gradients and on long downhill
stretches
Restricting the shift range
X
Pull the left-hand steering wheel gearshift
paddle.
The automatic transmission shifts down
one gear and restricts the shift range to the
relevant gear.
i If the engine exceeds the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
i If the maximum engine speed for the shift
range is reached and you continue to accel-
erate, the automatic transmission shifts up
in order to prevent the engine from over-
revving, even if the shift range is restricted.
Derestricting the shift range X
Pull the right-hand steering wheel gearshift
paddle.
The shift range is derestricted.
Clearing the shift range restriction X
Pull the right-hand steering wheel gearshift
paddle until the number for the gear disap-
pears from the multifunction display.
or
X Shift the transmission to position D.
The automatic transmission shifts from the
current shift range directly to D.140
Automatic transmissionDriving and parking
Selecting the ideal shift range
X
Pull the left-hand steering wheel gearshift
paddle and hold it in position.
The automatic transmission shifts to the
gear which allows optimum acceleration
and deceleration. To do this, the automatic
transmission shifts down one or more
gears. Manual drive program
Switching on the manual drive program AMG vehicles and vehicles with
aDIRECT
SELECT lever: you can select manual drive
program Musing the program selector or the
program selector button. In manual drive pro-
gram M, you can change gear yourself using
the steering wheel gearshif tpaddles if the
transmission is in position D.
X Press the program selecto rbutton
(Y page 138) repeatedly until Mappears in
the multifunction display.
X AMG vehicles: turn the program selector
(Y page 139) until Mappears in the multi-
function display.
The indicator Mon the program selector
lights up in red.
Upshifting X
Pull the right-hand steering wheel gearshift
paddle (Y page 139).
The automatic transmission shifts up to the
next gear.
Vehicles with AMG engines
! In manual gearshif tprogram M, the auto-
matic transmission does not shift up auto-
matically even when the engine limiting
speed for the current geari s reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. You must make sure that
the engine speed does not reach the red area of the rev counter. Otherwise, there is
a risk of engine damage.
X Shift up a gear if the colour in the multi-
function display in the speedometer
changes to red and UP appears in the rev
counter.
Downshifting X
Pull the left-hand steering wheel gearshift
paddle (Y page 139).
The automatic transmission shifts down to
the next gear.
i If you slow down or stop without shifting
down, the automatic transmission auto-
matically shifts down.
i For maximum acceleration, pull the left-
hand steering wheel gearshift paddle until
the transmission selects the optimum gear
for the current speed.
Kickdown i
Vehicles with an AMG engine: it is not
possible to use kickdown in manual drive
program M.
You can also use kickdown for maximum
acceleration in manual drive program M.
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Shift back up once the desired speed is
reached.
Switching off the manual drive program X
Standard vehicles with the DIRECT
SELECT lever: press the program selector
button (Y page 138) until Eor Sis shown
in the multifunction display.
X AMG vehicles: turn the program selector
(Y page 139) until C,Sor S+ appears in the
multifunction display. Automatic transmission
141Driving and parking Z
Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre, immediately. Refuelling
Important safety notes
G
Risk of explosion
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
Risk of injury
Do not come into contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. G
Risk of fire
Do not use petrol to refuel vehicles with a die-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to a vehicle fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel vehicles with a petrol engine. Even a small
quantity of the wrong fuel will damage the
fuel system and engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely. Petrol (EN 228)
Fuel grade !
Only refuel using unleaded premium-
grade petrol with at least
95 RON/85 MON, which conforms to Euro-
pean standard EN 228 or an equivalent
specification.
! Do not use the following:
R E85 (petrol with 85 % ethanol)
R E100 (100 % ethanol)
R M15 (petrol with 15 % methanol) 142
RefuellingDriving and parking
R
M85 (petrol with 85 % methanol)
R M100 (100 % methanol)
R diesel
Do not mix these fuels with petrol and do
not use any special additives. Otherwise,
this can lead to damage to the engine. This
does not include additives for the removal
and prevention of residue build-up on the
inlet valves.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
i If the recommended fuel is not available,
but only as a temporary measure, you may
also use regular unleaded petrol,
91 RON/82.5 MON. This may reduce
engine performance and increase fuel con-
sumption. Avoid driving at full throttle.
In some countries, the fuel grade available
may not be adequate and could cause res-
idue to build up around the inlet valves. In
such cases, and in consultation with a
Mercedes-Benz Service Centre, the petrol
may be mixed with the additive recommen-
ded by Mercedes-Ben z(part no.
A000989254510). You must observe the
notes and mixing ratios specified on the
container.
For further information on "Fuel", see
(Y page 319).
AMG vehicles !
Only refuel using super-grade unleaded
petrol with at least 98 RON/88 MON,
which conforms to European standard EN
228 or equivalent.
You can otherwise impair engine output or
damage the engine.
i If the recommended fuel is not available
and only as a temporary measure, you may
also use premium-grade unleaded petrol,
95 RON/85 MON. This may reduce engine performance and increase fuel consump-
tion. Avoid driving at full throttle.
! In emergencies, and only when the rec-
ommended fuel is not available, you may
also use standard unleaded petrol,
91 RON/82.5 MON.
However, using this fuel results in consid-
erably higher petrol consumption and sig-
nificantly reduced engine performance.
Avoid driving at full throttle.
If no fuel other than regular petrol with
91 RON/82.5 MON or a lower grade is per-
manently available, you should have the
vehicle adapted to run on this fuel by the
local after-sales service centre.
CLS 350 BlueEFFICIENCY !
Only refuel using unleaded, sulphur-free
premium-grade petrol with at least
95 RON/85 MON, which conform stoEuro-
pean standard EN 228 or an equivalent
specification.
You can otherwise impai rengine outpu tor
damage the engine.
i In some countries, the available petrol
may not be sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<10p pm) is used for refuelling, the odours
are reduced. Diesel (EN 590, DIN 51628)
Fuel grade !
Only refuel with diesel that conforms to
European standard EN 590 or German
standard DIN 51628 or equivalent. You can
otherwise impair engine output or damage
the engine.
! Vehicles with diesel particle filters: in
countries outside the EU, only use low sul-
phur Euro diesel with a sulphur conten tof Refuelling
143Driving and parking Z