2011 MERCEDES-BENZ CLS-CLASS lock

for a minimum of 20 seconds until the
indicator lamp in the SOS button is flashing.
The message
Connecting Call appears in
the multifunction display.
As an alternative, you may unlock the vehicle
via Internet in the “My Tele Aid” section of
“Owner’s Online”, using your ID and password
(USA only).
i The remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the message
Connecting Call will appear in the
multifunction display to indicate receipt of
the door unlock command.
If the tailgate recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by the
Customer Assistance Center, you must
wait 15 minutes before pulling the tailgate
recessed handle again.
Stolen Vehicle Recovery Services In the event your vehicle was stolen:
X
Report the incident to the police.
The police will issue a numbered incident
report.
X Pass this number on to the Customer
Assistance Center along with your
password.
The Customer Assistance Center will then
attempt to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Customer Assistance Center
will contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
i If the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system will
notify the Customer Assistance Center
automatically. Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink ®
or some other
systems. G
Warning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. Interior rear view mirror with integrated remote
control Useful features
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Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 299), see “Fuel requirements”
(Y page 299), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
Locking/unlocking the vehicle with the
SmartKey or KEYLESS-GO automatically
locks/unlocks the fuel filler flap.
i In case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 263).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear. X
Turn off the engine. i
Leaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank reserve warning lamp to flash and the
malfunction indicator lamp = (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” (Y page 257).
X Remove the SmartKey from the starter
switch.
KEYLESS-GO: Open the driver’s door. This
puts the starter switch in position 0, same
as with the SmartKey removed from the
starter switch. The driver’s door then can
be closed again.
X Opening: Press fuel filler flap : at the
point indicated by the arrow.
X Turn fuel filler cap ; counterclockwise.
X Take off fuel filler cap ;.
X Place fuel filler cap ; in direction of arrow
into holder =.
X Fully insert filler nozzle unit and refuel.
X Only fill your tank until the filler nozzle unit
cuts out – do not top off or overfill .
X Closing: Turn fuel filler cap ; clockwise
until it audibly engages.
i Close the fuel filler flap before locking the
vehicle. Otherwise the flap locking pin will
prevent closing the fuel filler flap.
X Close fuel filler flap :. Check regularly and before a long trip
For information on quantities and
requirements of operating agents, see “Fuels,
coolants, lubricants, etc.” (Y page 296).
Check the following:
R Engine oil level ( Y page 179)
R Tire inflation pressure ( Y page 185)
R Coolant level ( Y page 180)
R Vehicle lighting ( Y page 266) At the gas station
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R
Washer system and headlamp cleaning
system (Y page 181)
R Brake fluid ( Y page 182) Engine compartment
Hood
G
Warning!
Do not pull the release lever while the vehicle
is in motion. Otherwise the hood could be
forced open by passing air flow.
This could cause the hood to come loose and
injure you and/or others.
Opening G
Warning!
If you see flames or smoke coming from the
engine compartment, or if the coolant
temperature indicator indicates that the
engine is overheated, do not open the hood.
Move away from vehicle and do not open the
hood until the engine has cooled. If necessary,
call the fire department. G
Warning!
You could be injured when the hood is open –
even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, let the engine cool completely
before touching any components on the
vehicle. Comply with all relevant safety
precautions. G
Warning!
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or may even
restart after the engine has been turned off.
Stay clear of fan blades. G
Warning!
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnostic
socket) of the ignition system
R with the engine running
R while starting the engine
R when the ignition is switched on and the
engine is turned manually X
Pull hood lock release lever :.
The hood is unlocked.
! Never open the hood if the wiper arms are
folded forward away from the windshield.
Otherwise the windshield wipers or the
hood could be damaged. X
Push handle ; under the hood upwards.
X Pull up on the hood and then release it.
The hood will be held open at shoulder
height by gas-filled struts automatically. 178
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G
Warning!
In order to avoid any potentially serious burns:
R Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature indicator
indicates that the coolant is overheated.
R Do not remove the cap on the coolant
expansion tank if the coolant temperature
is above 158‡ (70†). Allow the engine to
cool down before removing the cap. The
coolant expansion tank contains hot fluid
and is under pressure.
R Using a rag, slowly open the cap
approximately 1
/ 2 turn counterclockwise
to relieve excess pressure. If opened
immediately, scalding hot fluid and steam
will be blown out under pressure.
R Do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. X
Using a rag, slowly open cap :
approximately 1
/ 2 turn counterclockwise
to relieve excess pressure.
X Continue turning cap : counterclockwise
and remove it. The coolant level is correct if the level
R
for cold coolant: reaches marking bar
= in coolant expansion tank ;
R for warm coolant: is approximately 0.6 in
(1.5 cm) higher
X Add coolant as required.
X Screw cap : back on and tighten it.
For more information on coolant, see the
“Technical data” section ( Y page 297) and
(Y page 300). Washer system and headlamp
cleaning system
G
Warning!
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engine parts, because it may
ignite and burn. You could be seriously
burned.
! Always use washer solvent/antifreeze
where temperatures may fall below
freezing point. Failure to do so could result
in damage to the washer system/fluid
reservoir.
! Only use washer fluid which is suitable for
plastic lenses. Improper washer fluid can
damage the plastic lenses of the
headlamps.
! Do not use distilled or deionized water in
the washer fluid reservoir. Otherwise, the
washer fluid level sensor could be
damaged.
Fluid for the washer system and the headlamp
cleaning system is supplied from the washer
fluid reservoir.
During all seasons, use MB Windshield
Washer Concentrate “MB SummerFit”. Mix it
with water or premixed washer solvent/
antifreeze depending on the ambient
temperature ( Y page 302). Engine compartment
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vehicle’s doors or windows when cleaning the
inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always
lock away cleaning products and keep
them out of reach of children.
! When cleaning the vehicle, do not use
scouring agents. Never apply strong force
and only use a soft, wet cloth or sponge.
Otherwise you may scratch or damage the
surface to be cleaned.
While in operation, even while parked, your
vehicle is subjected to varying external
influences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.
Such damage is caused not only by extreme
and varying climatic conditions, but also by:
R Air pollution
R Road salt
R Tar
R Gravel and stone chipping
To avoid paint damage, you should
immediately remove:
R Grease and oil
R Fuel
R Coolant
R Brake fluid
R Bird droppings
R Insects
R Tree resins etc.
Frequent washing reduces and/or eliminates
the aggressiveness and potency of the above
adverse influences. More frequent washings are necessary to
deal with unfavorable conditions:
R
near the ocean
R in industrial areas (smoke, exhaust
emissions)
R during winter operation
You should check your vehicle from time to
time
for stone chipping or other damage. Any
damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody of
the vehicle. A prerequisite for a thorough
check is a washing of the underbody followed
by a thorough inspection. Damaged areas
need to be re-undercoated.
Your vehicle has been treated at the factory
with a wax-base rustproofing in the body
cavities which will last for the lifetime of the
vehicle. Post-production treatment is neither
necessary nor recommended by Mercedes-
Benz because of the possibility of
incompatibility between materials used in the
production process and others applied later.
We have selected vehicle-care products and
compiled recommendations which are
specially matched to our vehicles and which
always reflect the latest technology. You can
obtain Mercedes-Benz approved vehicle-care
products at an authorized Mercedes-Benz
Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the vehicle-care products recommended
here. In such cases it is best to seek aid at an
authorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references to
Mercedes-Benz approved vehicle-care
products. 216
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Power washer
!
Follow the instructions provided by the
power washer manufacturer on
maintaining
a distance between the vehicle
and the nozzle of the power washer.
Never use a round nozzle to power-wash
tires. The intense jet of water can result in
damage to the tire.
Always replace a damaged tire.
Always keep the jet of water moving across
the surface. Do not aim directly at electrical
parts, electrical connectors, seals, or other
rubber parts.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Tar stains Quickly remove tar stains before they dry and
become more difficult to remove. A tar
remover is recommended.
Paintwork, painted body components
!
Affixing stickers, magnets, adhesive tape
or similar materials to painted body
components may damage the paintwork.
Mercedes-Benz approved Paint Care should
be applied when water drops on the paint
surface do not “bead up”. This should
normally be done every 3 to 5 months,
depending on the climate and washing
detergent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface shows
signs of embedded dirt (i.e. loss of gloss).
Do not apply any of these products or wax if
your

vehicle is parked in the sun or if the hood
is still hot.
X Use the appropriate MB-Touch-Up Stick for
quick

and provisional repairs of minor paint damage (i.e. chips from stones, vehicle
doors, etc.).
Vehicles with mat paint
Your vehicle is painted with mat clear-coat
paint. Observe the following notes to avoid
paint

damage caused by improper treatment.
i Only use insect remover and car shampoo
approved by Mercedes-Benz.
! Do not polish the vehicle. Polishing will
brighten the paintwork.
Do not use paintwork cleaning agents,
abrasives, polishing compounds, or wax for
paintwork care. Such products are
intended for use on high-polish surfaces.
Using such products on mat paint causes
severe damage, such as bright, spotted
areas on the respective surface.
Have paintwork repairs performed at an
authorized Mercedes-Benz Center.
Have stone chipping repairs as soon as
possible.
Remove the following immediately if possible.
Do not apply strong force.
R Soak insect remains with insect remover
and rinse them of with water afterwards.
Use a soft bristle toothbrush for remains
that have not come off.
R Soak bird droppings with water and rinse
them of with water afterwards. Use a soft
bristle toothbrush for remains that have not
come off.
R Remove tree resins, grease, oil, and
gasoline with silicone remover.
R Dab off wax with silicone remover.
R Dab off tar splashes or tar stains with tar
remover.
Engine cleaning Prior to cleaning the engine compartment,
make sure to protect electrical components
and connectors from contact with water and
cleaning agents. Vehicle care
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Corrosion protection, such as MB
Anticorrosion Wax should be applied to the
engine compartment after every engine
cleaning. Before applying, all control linkage
bushings
and joints should be lubricated. The
poly-V-belt and all pulleys should be
protected from any wax.
Vehicle washing In the winter, thoroughly remove all traces of
road salt as soon as possible.
When

washing the vehicle underbody, do not
forget to clean the inner sides of the wheels.
i Vehicles with KEYLESS-GO:
If a door handle is hit by a strong jet of
water, and a SmartKey is within
approximately 3 ft (1 m) of the vehicle, it
could be inadvertently locked or unlocked.
Hand-wash
X Do not use hot water or wash your vehicle
in direct sunlight.
X Only use a soft, wet cloth or sponge to
clean the vehicle.
X Only use a mild vehicle wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
X Thoroughly spray the vehicle with a
diffused jet of water.
X Do not spray directly towards the
ventilation intake.
X Use plenty of water and rinse the sponge
and chamois frequently.
X Rinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic

car wash from the start. Brushless
car washes are preferable.
X To protect the filter system, activate the air
recirculation mode using button g on
the climate control panel. !
Do
not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
X When taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N.
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldings X
For regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do
not use chrome cleaner on ornamental
moldings. Although ornamental moldings
may have chrome appearance, they could
be made of anodized aluminum that will be
damaged when cleaned with chrome
cleaner. Instead, use a damp cloth to clean
those ornamental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated, use
a chrome cleaner. If in doubt whether an
ornamental molding is chrome-plated,
contact an authorized Mercedes-Benz
Center. 218
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Vehicle equipment ............................
224
Where will I find ...? .......................... 224
Vehicle status messages in the
multifunction display ....................... 228
What to do if … .................................. 251
Unlocking/locking manually ...........261
Resetting activated NECK-PRO
active front head restraints .............264
Replacing SmartKey batteries ......... 264
Replacing bulbs ................................. 266
Replacing wiper blades ....................270
Flat tire .............................................. 271
Battery ............................................... 278
Jump starting .................................... 280
Towing the vehicle ............................281
Fuses .................................................. 284 223Practical hints
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